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Automox
Automox is the IT operations platform for modern organizations. It makes it easy to keep Windows, macOS, and Linux endpoints patched, configured, controlled, and secured, without servers or VPNs. Using thoughtful automation, IT admins can fix critical vulnerabilities faster, slash cost and complexity, and win back hours in their day. Join thousands of companies transforming IT operations into a strategic business driver with Automox.
Reviews (332)
Amir Chrayah
Automated patching has improved client satisfaction and keeps school district endpoints updated
Reviewed on Oct 14, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for Automox is because I work for a managed service provider, so I set patching schedules for our clients, deploy packages, and set software policies.
I can give you a specific example of a patching schedule I set up for a client using Automox: we have a client who is a school district, so we recently set up a scheduled patching worklet to check for Adobe Acrobat updates every Sunday at 2:00 AM to not interfere with any school time. We also have their monthly Windows updates through a policy in Automox that happens also on Sundays.
How has it helped my organization?
Automox has positively impacted my organization by creating faster productivity and better tracking when it comes to our patching. Our service desk is able to pay closer attention to schedules and reports and logs and make sure that patching is happening in a timely manner. The fact that the agent is deployed on all the infrastructure makes it so everything happens without us really having to look into things; we just review and make sure that everything worked as intended, which is a good workflow.
We have definitely received increased customer satisfaction scores for patching specifically. We had a few pain points with patching where the service desk would miss devices that didn't reboot for a certain amount of time or miss patches altogether. Automox was able to flag those things in the logs and checking the activity details, and by us being able to repair that before the client saw it, our customer satisfaction scores increased as a result.
What is most valuable?
The best features Automox offers are that the UI is nice to operate, it is fairly simple, the Worklet Catalog is very handy when you need to look up something or do not have the information to create a worklet right away, and Automox University was really helpful when I was training to figure it out in the first place.
Out of those features, the Worklet Catalog is what I find myself relying on the most day-to-day, and the thing that stands out about it the most is just how in-depth it is and how many specific situations are accounted for in the catalog.
Regarding Automox's AI capabilities, I think it does a good job at maintaining governance and security. I have had Automox's AI stop me from inputting API keys or secure information into its chatbot, so all of that is in good standing.
In terms of Automox's AI capabilities, I think when it comes to Automox-related tasks such as worklets and policies, it is very good at determining the best course of action to figure out a solution.
What needs improvement?
I think Automox can be improved by including a few more software titles that are very important in their third-party software catalog, namely vendor software, third-party applications, and finance software. Those being accounted for in the third-party software catalog would be helpful. I also think that the reporting could be bolstered; we can see when patches are outstanding or when devices have not rebooted, but getting into more granular reports that can be exported cleanly to give to somebody who is not as technical to read the results from has been a little difficult with Automox.
For how long have I used the solution?
I have been using Automox for about four years.
What do I think about the stability of the solution?
Automox is very stable.
What do I think about the scalability of the solution?
Automox's scalability works well; we have massive clients with up to 4,000 endpoints and have not had any issues with devices missing updates or not being attached to policies.
How are customer service and support?
The customer support is great and very good. I would rate the customer support a 10; I have never had any problems.
Which solution did I use previously and why did I switch?
I did not use anything except Automox.
What was our ROI?
General thoughts on ROI would be that I think Automox is a good product and useful for the output of activity. It makes policies run faster and decisions be completed quicker, which automates things so you do not have as much manpower to track those updates.
What's my experience with pricing, setup cost, and licensing?
I did not have too much information on the pricing side of things since I was not responsible for administering cost on Automox or provisioning licenses; I more so worked on just the active tasks.
Which other solutions did I evaluate?
Before choosing Automox, we evaluated Action1.
What other advice do I have?
I would rate Automox an eight out of ten. I choose eight out of ten because there is room for improvement, but it is an overall very good software and I do not have issues using it on a day-to-day basis. My advice to others looking into using Automox would be to use the Worklet Catalog to your benefit and make sure you know how to use PowerShell. I would give Automox a rating of eight overall.
Satish K.
Feature-Rich Endpoint Management with Easy Onboarding, AI Patching, and Fair Pricing
Reviewed on Oct 03, 2026
Review provided by G2
What do you like best about the product?
This is one of the tools on the market that comes with multiple feature sets, such as endpoint management software, patching, and vulnerability management. It also includes security features like SSO, MFA, password-breach checks, and support for audit trails.
I also like the simple onboarding process. The tool uses lightweight agents that can be installed easily, regardless of the endpoint’s location.
Its new inbuilt AI feature helps patch machines and generate reports that I had to do manually a few months back.
Pricing is pretty reasonable as well. You’re charged per device, and the support team is available 24/7 to help with any critical issues.
I also like the simple onboarding process. The tool uses lightweight agents that can be installed easily, regardless of the endpoint’s location.
Its new inbuilt AI feature helps patch machines and generate reports that I had to do manually a few months back.
Pricing is pretty reasonable as well. You’re charged per device, and the support team is available 24/7 to help with any critical issues.
What do you dislike about the product?
I personally feel that the Security feature could be used more widely as current security features are pretty much limited like threat detection on the endpoints if any or any malware which is discovered. Currently you need extra add on 3rd party tool in order get these security feature but if Automox can get that done that will be helpful.
What problems is the product solving and how is that benefiting you?
We use Automox to keep our machines patched by ensuring endpoint OS updates, as well as third-party application patches, are up to date and that endpoints remain compliant. Vulnerability remediation is another feature we rely on heavily. We currently manage both Windows and Mac devices, and Automox helps us enforce the configurations required on those endpoints. We also use Automox to install and remove software as our corporate policies change, and to block certain software when needed, which can be done easily through Automox.
Government Administration
Comprehensive, Granular Patching That Follows Scheduled Policies
Reviewed on Oct 02, 2026
Review provided by G2
What do you like best about the product?
Automox is a comprehensive patching tool that follows the scheduled policies when desired. Offers granularity and on demand push
What do you dislike about the product?
I haven’t found anything to dislike yet. We’ve been using it for a few months now, and it’s been working exactly as expected.
What problems is the product solving and how is that benefiting you?
This is patching vulnerabilities better and faster than a manual effort
Rubika T.
Automox Makes Endpoint Patching and Policy Management Effortless
Reviewed on Sep 26, 2026
Review provided by G2
What do you like best about the product?
Automox being one of the most helpful and easy to use tool for your endpoint management and endpoint automation platform which helps you to patch and update and even find 3rd party vulnerabilities on your platform.
The UI is quite streamlined where you can create policy based on location, department and even region and patch your endpoint just by installing Automox agent on endpoint.
I like the different features tool set which comes with Automox like software configuration, endpoint asset management and even reporting.
The UI is quite streamlined where you can create policy based on location, department and even region and patch your endpoint just by installing Automox agent on endpoint.
I like the different features tool set which comes with Automox like software configuration, endpoint asset management and even reporting.
What do you dislike about the product?
I dislike the security offerings which is limited with Automox because Automox security offering is more of remediation security rather than actual threat detection.
I am using endpoint management platform so I would expect the basic security features like at least malware detection but not possible in Automox.
I am using endpoint management platform so I would expect the basic security features like at least malware detection but not possible in Automox.
What problems is the product solving and how is that benefiting you?
We are solving problems like Patching our endpoints with policy based automation thus helping us to reduce manual effort and thus save times as well for IT team.
Managing software's or 3rd party applications like Chrome, slack, zoom etc. keeping those update to date with latest version and releases.
So patching is more more easier with Automox because we can pick up and particular vulnerability as well and we can apply to endpoints rather than applying all the vulnerabilities.
Managing software's or 3rd party applications like Chrome, slack, zoom etc. keeping those update to date with latest version and releases.
So patching is more more easier with Automox because we can pick up and particular vulnerability as well and we can apply to endpoints rather than applying all the vulnerabilities.
Research
Easy to Use and Smooth to Implement
Reviewed on Sep 17, 2026
Review provided by G2
What do you like best about the product?
Ease of use and implementation in our environment
What do you dislike about the product?
nothing I can think of off the top of my head sticks out honestly
What problems is the product solving and how is that benefiting you?
centralized patch management across multiple operating systems
Anonymous
Effortless Patching and Scheduling with Automox
Reviewed on Sep 17, 2026
Review provided by G2
What do you like best about the product?
I like the ease with which I can schedule reboots and patching with Automox. I can stage everything effectively and even add personal scripts for additional actions on specific servers, which is great. Automox makes it easy to schedule our patching on a rotating basis, which helps ensure updates are only deployed to mission-critical servers after they've been verified as effective on test servers. This structured process is really important for us.
What do you dislike about the product?
Wish it was free lol
What problems is the product solving and how is that benefiting you?
Automox simplifies server patching, allowing us to deploy updates on different server types efficiently. It schedules patching on a rotating schedule and lets us use custom scripts for specific actions. This approach helps us verify patches on test servers before updating critical ones.
Anonymous
Exciting Prospects with Easy Patching
Reviewed on Sep 15, 2026
Review provided by G2
What do you like best about the product?
I think Automox makes my life easy. I'm really looking forward to using it fully because it seems like a great company.
What do you dislike about the product?
Na
What problems is the product solving and how is that benefiting you?
I mainly use Automox for patching, which makes my life easy.
Commercial Real Estate
Automation and Speed That Patch Our Entire Org Fast
Reviewed on Sep 04, 2026
Review provided by G2
What do you like best about the product?
Automation and speed are the biggest wins for me. Compared to other tools, Automox can patch my entire org in a single weekend. We originally purchased it for vulnerability management, but after seeing the product in action, we quickly pivoted to using it for full patching as well.
What do you dislike about the product?
The main areas where I’d like to see more innovation are detailed, customizable notifications and stronger executive reporting.
What problems is the product solving and how is that benefiting you?
I use it for vulnerability and patch management, and I also use worklets to push software.
Sumeet L.
Automox Makes Endpoint Patching Simple with Powerful Built-In Automation
Reviewed on Aug 31, 2026
Review provided by G2
What do you like best about the product?
What I like about Automox is the key ability of Automox to make endpoint patching easier for the IT team. The platform is simple to manage and you get a good view of your endpoints and assets along with their patch status. I also like the built-in automation which reduces our manual efforts and helps to patch the schedules instead of our IT team manually handling them. I think the value is good for what we are paying right now. Automox saves our team quite a bit of time, especially with patching and routine endpoint management. Reduction in manual work makes the cost worthwhile for us.
What do you dislike about the product?
There is definitely an area where Automox can improve and this is reporting and customization, although we have the standard report but sometimes we need more flexible reporting like how to present information in those reports for stakeholders and key decision makers.
What problems is the product solving and how is that benefiting you?
See, we primarily use Automox for endpoint management and software updates as this helps us to identify missing patches and automate deployments across our endpoints. Also, like I said, we don't rely on manual patching anymore as Automox helps us to schedule these patching and routine maintenance which ultimately saves IT team efforts and time.
reviewer2894325
Automation has transformed server patching and reporting and continues to save our team time
Reviewed on Aug 30, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for Automox involves patching Windows and Linux servers, Windows endpoints, and maintaining configurations.
A specific example of how I use Automox for patching and maintaining configurations is that we have monthly schedules to patch all of our servers in multiple phases, and we also have schedules to maintain endpoints that are not on our Active Directory domains.
What is most valuable?
The best features that Automox offers are its automation, as the scheduling is super easy to set up, policies are easy to configure, and the software discoverability.
The automation and scheduling specifically help my team day-to-day because we can push a set of patches reliably, which saves us a lot of time.
Automox has positively impacted my organization through the ability to automate patch schedules and generate reports on it, as well as create worklets to handle any one-off needs.
The automated reports and worklets have made things easier and more efficient for my team, as the reporting has been particularly useful, allowing us to double-check and make sure all the machines are patched and see if there are any recurring issues, while the worklets are also great for remediating something that cannot just be patched.
What needs improvement?
I cannot think of anything specific for how Automox can be improved. An AI worklet builder would be a possibility, but even at that, the worklet catalog is very robust and useful.
For how long have I used the solution?
I have been using Automox for four years.
What do I think about the stability of the solution?
Automox appears to be very stable.
What do I think about the scalability of the solution?
Automox's scalability is excellent, as it scales very well, and it is easy to deploy new agents, while the company makes it easy to buy more licenses.
How are customer service and support?
The customer support has been very great over the time we have used Automox.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
What was our ROI?
We have not seen any relevant metrics for return on investment, but we have definitely saved time, as instead of patching four evenings a month, we only have to patch two due to the automation and reliability.
What's my experience with pricing, setup cost, and licensing?
Our experience with pricing, setup cost, and licensing was very pleasant.
Which other solutions did I evaluate?
Before choosing Automox, we evaluated SCCM and NinjaOne.
What other advice do I have?
My primary advice to others looking into using Automox would be to double-check compatibility with any endpoint protection you are using. I give this review a rating of 9.