Automox

What do you like best about the product?

Usability for junior administrators. It is a simple to use tool with robust capabilities!

What do you dislike about the product?

Device syncing can become cumbersome with restorations in the environment.

What problems is the product solving and how is that benefiting you?

Patch testing and validation before moving to PROD.

What do you like best about the product?

Easy to implement agent, performs well. Admin-side interface is easy to navigate. Patching/Vulnerability remediation is superb. Excellent reports and policy creation. The Otto AI agent makes script creation very easy. Support is very responsive. Compared to what we had, we are getting a better ROI.

What do you dislike about the product?

Very few integrations. The User-side pop-ups confuse the users. If there was an option to allow users to postpone patches within a window, this would make it perfect.

What problems is the product solving and how is that benefiting you?

Before Automox, we had zero clue of how up-to-date our Windows endpoints were. It makes it simple to keep track of our patching. Additionally, it's great having different patching policies based on environment/asset type. We also like being able to send reports to non-tech users to show our compliance rate.

What do you like best about the product?

I love how streamlined Automox is. It is super user friendly and even someone with minimal experience can get this application set up. I appreciate all the information that is given for each computer and how often updates are given on upcoming changes.

What do you dislike about the product?

Sometimes, it can be hard to tell if an update has run as it has no progress bar. I get the occasional user who asks me if the update has completed or not.

What problems is the product solving and how is that benefiting you?

So much! Security updates are a big one. Most users in our org do not run regular updates and this application keeps them up to date.

What do you like best about the product?

Ease of use for automox including all of the features

What do you dislike about the product?

Nothing I dislike about Automox as it makes things easy

What problems is the product solving and how is that benefiting you?

Refines patch management with effortless processes

What do you like best about the product?

Automox has made patching and endpoint management much easier for our team. The automation, visibility, and cross-platform support help us stay on top of updates with far less manual effort. The price has been extremely compelling as well.

What do you dislike about the product?

The biggest downside for us is that some of the reporting and analytics could be deeper, especially when trying to identify trends or prioritize remediation efforts across a large environment. The platform is effective for patching and endpoint management, but there is still room for improvement in the intelligence and automation recommendations it provides. The UI could use a little more refinement and integrations haven't been something we touched on at all, this may be more down to how we use the system but we have not found a lot of support for integrations.

What problems is the product solving and how is that benefiting you?

Automox has helped us standardize patching and endpoint management across our endpoint devices while reducing the amount of manual work required from our team. The platform is fairly easy to navigate and gives us a centralized view of compliance and device health. The automation capabilities have saved significant administrative time and improved our ability to keep systems up to date and secure. Have had no issues with performance or outages throughout the years of using Automox.

What do you like best about the product?

I mainly use Automox for Windows patching, but it also handles some third-party tasks. What stands out to me is the ease of use and the dead simple UI. Automox is easier to set up and configure compared to Intune Autopatch, and the update schedules are straightforward and less ambiguous. The initial setup was rather easy, which is a big plus.

What do you dislike about the product?

Sometimes even when machines are online overnight and reboot to apply patches, the machine immediately asks for a reboot controlled by Automox to apply updates when a user logs in in the morning.

What problems is the product solving and how is that benefiting you?

Automox provides enterprise-wide patching with consistent timing and update rings.

What do you like best about the product?

The dashboard shows a lot of information about everything that’s going on. At a glance, I can see where things are, what they are, and what they aren’t. You can do anything from the dashboard including running reports, checking devices and everything you need to know about your patching.

What do you dislike about the product?

I used to get signed off every hour, but I opened a ticket and they changed our environment to a 4-hour session. This lets me multitask, come back to exactly where I left off, and keep working—excellent!

What problems is the product solving and how is that benefiting you?

The main problem, of course, was the constant stream of CVEs coming out every week and trying to keep up with them. Automox has simplified that by tracking all of the information for us and letting us create multiple schedules across multiple plants. We can pick the date and time, and it makes the whole process so much easier.

What do you like best about the product?

I like being able to patch all our computers, set exceptions, and schedule updates to happen at certain times.

What do you dislike about the product?

I wish there was more features on remote control to better help users.

What problems is the product solving and how is that benefiting you?

Automatox helps keep all our computers up-to-date

What do you like best about the product?

I like that Automox supports multiple platforms. It’s nice to see the posture of all my devices in one place and be able to manage everything from a single location. Their worklets are also very helpful and easy to use. On top of that, their support, training sessions, and videos have been really helpful as well.

What do you dislike about the product?

Setup and installation aren’t very easy, and they can sometimes fail. The logs and reporting could also be clearer and easier to read. In addition, patching or running commands occasionally doesn’t go through or fails to complete.

What problems is the product solving and how is that benefiting you?

This has helped us improve our company’s security posture while also unifying device patching across the organization. With schedules and automations running in the background, we spend less time on routine maintenance and it’s saving us both time and money.

What do you like best about the product?

For our company, it has helped automate updates and remediations. The support team is very responsive, and Automox University is a great learning tool for getting up to speed and continuing to learn.

What do you dislike about the product?

Scans are at 4 hours and while real time scan is not realistic. If this could be reduced to 2 hours would be much better.

What problems is the product solving and how is that benefiting you?

This helps us keep our devices in compliance while also improving vulnerability remediation. Otto AI has been very helpful for creating custom worklets, and the API integration with Axonius has been key as well.