Automox
AutomoxExternal reviews
288 reviews
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Excellent patch management
What do you like best about the product?
Automox is really great with the patching process. We've created several policies for different items. We have a policy that automatically updates web browsers and select 3rd party software. It is really robust and allowes
What do you dislike about the product?
We had some issues earlier on with the Agent and connectivity. We also lost our Automox onboarding Team member randomly and were not informated in a timely mannor (we showed up to a scheduled meeting and the link was inactive and an email to them bounced back). We eventually got back on track with a new team member from Automox and they helped us get things rolling!
I believe the reports feature could use improvements.
I believe the reports feature could use improvements.
What problems is the product solving and how is that benefiting you?
Windows updates were being managed on prem by WSUS. that solution is outdated and horrible. Microsoft would rather you do things individually but we could not get realtime information on what machines were updated and which ones were not.
Overall very good product that they're continuing to improve.
What do you like best about the product?
Regular patching for client systems is very easy and trouble free.
What do you dislike about the product?
Not enough audit reporting in a way that's easy to access.
What problems is the product solving and how is that benefiting you?
Patching of all the various pieces of software we have deployed.
Think outside the box
What do you like best about the product?
Automox has a simple-to-use interface and works great for remote patching and remote access to endpoints. The workbook area is excellent and has a library of commonly used scripts to help automate admin tasks
What do you dislike about the product?
I think automox needs some more intergrations
What problems is the product solving and how is that benefiting you?
Patch management and remote access
We have had a great experience using Automox. It is easy to deploy and very easy to track issues.
What do you like best about the product?
Automox deploys not only to Windows & macOS but also to Linux. And it works on our servers as well. And I use the API routinely.
What do you dislike about the product?
Our employees dislike being forced on a timeline to update their laptops. And Apple makes corporate updates very hard. This is not an Automox problem but a company problem.
What problems is the product solving and how is that benefiting you?
Pushing out updates in a timely manner to our end users. Before Automox, we had no way of knowing that updates were being performed.
Cloud base path management solution
What do you like best about the product?
The user interface is cool and easy to use, and managing the devices. Also, worklet/PowerShell is very powerful
What do you dislike about the product?
The report is not very useful from a vulnerability management perspective
What problems is the product solving and how is that benefiting you?
patching all remote workers device
Automox Review
What do you like best about the product?
GUI looks really good, I'm impressed by the features and colors it offers.
What do you dislike about the product?
The activity report is not up to date. The dashboard is also not up to date/live.
What problems is the product solving and how is that benefiting you?
We'd like to see Automox have more on it's roadmaps like the issues I just mentioned.
Great patch Management solution for hybrid environments
What do you like best about the product?
i like that it is cloud based so I that i can keep an eye on all my remote users and see if they are up to date on patching. If they are not i can schedule patching and reboot schedule.
What do you dislike about the product?
I wish i could limit user access based on group built in the interface instead of by organization setup.
What problems is the product solving and how is that benefiting you?
Keeping my endpoints up to date on patches and scheduling patches for after hours to maintain my machines so i know that they are patched with the latest fixes. We are also able to remote into machines for troubleshooing.
Automox - The patch management solution you always needed
What do you like best about the product?
Automox is easy to use and allows you to patch common applications seamlessly.
What do you dislike about the product?
If an application is not on their supported list, it's a lot more difficult to patch because all the steps to identify the necessary configuration are manual.
What problems is the product solving and how is that benefiting you?
Automox allows us to easily and automatically patch most of our common business applications without much of an IT overhead.
Recommendations to others considering the product:
When considering all the other players in this space (and there aren't many!) Automox was the clear choice for ease of use and easy rollout.
I have enjoyed automox and using it and support has been very responsive when needed.
What do you like best about the product?
I love the support that is given. They help with things that are not technically automox problems. They are extremely responsive and their help with the api is amazing.
What do you dislike about the product?
There really is not any dislike other than the fact that lately, they have had a rememberal number of unscheduled downtime issues. Not a huge number but it became concerning when I could recall that i happened before.
What problems is the product solving and how is that benefiting you?
We solved general patching as well as software deployments. There most helpful things that they did was uninstall unneeded programs.
Recommendations to others considering the product:
It is a great product with lots of potential
helped get our patching into compliance
What do you like best about the product?
ease of use. good graphics and dashboards. made patch management a breeze
What do you dislike about the product?
not all apps supported. some applications have problems. the search could use some improvement as well
What problems is the product solving and how is that benefiting you?
we are meeting our compliance requirements while users are working from home
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