Automox
AutomoxExternal reviews
288 reviews
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Automox is my go to application for remote support and automation
What do you like best about the product?
In my own words what I like best about auto marks would be the way it streamlines policy creation as well as making sure all pcs are up to date and working properly. Another great feature that I also love using would be its remote control option which gives me the ability to remote into any PC on the network or off the network to resolve it issues as the it administrator that is very handy
What do you dislike about the product?
In my personal opinion the only downside is their load. its by far the slowest remote control software I've ever used. Even Google remote desktop (which is completley free) is lightning fast compared to connecting with Automox
What problems is the product solving and how is that benefiting you?
Automox's biggest advantage is its policy automation It's something I use every day and at this point I don't know how I could do my job without it
Huge cataloque with scripts and easy to use
What do you like best about the product?
I like how easy it is to use, the huge libaray of worklets. It is really easy to get help. The setup is easy with alot of options. Dashbard is a great way to get a easy view of the enviroment
What do you dislike about the product?
The windows notification could use a bit more information. . IE it would be nice to see what app is updated.
What problems is the product solving and how is that benefiting you?
It is pretty much fire and forget, once it is setup there are no need to constant monitor and modify the settings.
Overcoming Challenges with Cloud-Based Endpoint Management Automation
What do you like best about the product?
really like how easy Automox is to use, especially since I didn’t have much experience with patch management tools before. Recently, I’ve been using its Autonomous Endpoint Management features more, and it’s been helpful to automate patching and keep systems compliant without much manual effort. The overall visibility into devices has also improved, which makes day-to-day management smoother.
What do you dislike about the product?
One thing that could be better is the visibility during patching. When updates are being installed, it just shows “Installing,” but it’s hard to tell the actual progress or if something is stuck. A progress bar or more detailed status would make a big difference.
What problems is the product solving and how is that benefiting you?
Security patches are extremely important for all operating systems. Hosting internal servers that hold or perform these security patches can be a labor intensive task. Choosing to have Automox host these servers while giving us an easy GUI to use not only saves us server space, but also time.
Great endpoint manager, makes script deployment a breeze
What do you like best about the product?
I love using powershell for scripting processes. The worklet creator was one of the most utilized tools in our entire stack of security tools. I used it for remote management across our entire enfastructure.
What do you dislike about the product?
Certain applications do not perform well with automox. Citrix, namely, was extremely difficult to manage and patch. I could not rely on the GUI for determining whether or not a script executing succesfully. Too often I needed to double and triple check devices after recieving false reporting for Citrix status.
What problems is the product solving and how is that benefiting you?
We have thousands of endpoints across the country and we need to standardize our management and configuration for every single one. Automox made rolling out script with worklets extremely easy.
Effortless Patch Management & Cybersecurity
What do you like best about the product?
Automated Patch Management – Keeping systems up to date is effortless. Automox automates patch deployment across Windows, macOS, and Linux, reducing vulnerabilities with minimal manual intervention.
What do you dislike about the product?
Limited Customization for Patch Policies – While Automox automates most updates seamlessly, I found that customizing patch policies beyond basic scheduling can be somewhat limited. More advanced options for fine-tuning deployments would be a great addition.
What problems is the product solving and how is that benefiting you?
Comprehensive Reporting & Insights – The platform provides real-time visibility into patch status, compliance, and security posture, helping IT teams make informed decisions.
Automox: Patch management made easy
What do you like best about the product?
Its pre-written worklets in the catalog are of great help.
What do you dislike about the product?
The agent connection is not upto the mark, There have been incidents where it shows incorrect status.
What problems is the product solving and how is that benefiting you?
Automox solves issues like manual patching, security vulnerabilities, and compliance by automating patch management across systems. This saves time, reduces security risks, and ensures consistent updates, allowing IT teams to focus on more important tasks. It benefits users by improving efficiency, security, and scalability.
Great platform & great for Streamlining IT Management
What do you like best about the product?
Automating endpoint management is made simple and efficient. As a large organization it is great for streamlining patching, compliance, and security tasks across all devices.
We frequently use automox for our patching and is easy to implement despite being a large organization.
We frequently use automox for our patching and is easy to implement despite being a large organization.
What do you dislike about the product?
We occasonaly have restart issues (e.g. trouble managing restart schedules after patching)
What problems is the product solving and how is that benefiting you?
A solution for patch management - it simplifies the process of deploying patches across a variety of devices. Is great for adding timely updates without manual intervention.
Easy to Use and yet still advanced enough for the odd edge cases that stump IT constantly
What do you like best about the product?
Deployment seems to be very easy for users, many policies are very easy to create especially when it comes down to the Severity-based patch policies. Automox allows for great automation and scripting as well as management of devices into groups. The dashboards shown on the homepage are insightful and very applicable to an administrators problem solving. I like how worklets allow plenty of customisation and advanced actions especially when utilised with community scripts or even Automox made scripts. Our Customer Success Manager is a ray of light on our monthly calls, helping out with anything and providing really good insight to our deployment progress and updates from Automox themselves.
What do you dislike about the product?
Sometimes the user experience can be not perfect, several users have reported issues with restart notifications even after restarting, or other issues with the notification deference, but I haven't seen issues myself, and its only a few experiencing issues mostly.
I think my biggest issue is some of the report metrics, for example trying to get an overall value for a particular data point is hard if you have many zones, as you can't review an Overview Report for the entire tenancy, only per zone, even as a global admin.
Another issue, which our CSM has expressly warned multiple times now, is this disconnection between what Automox reports as compliant or non-compliant, and what that means in the real world. It can definitely be confusing trying to discern what the compliant numbers actually mean if scheduled devices are also basically compliant.
Overall these are mostly nitpicks though and the satisfaction with Automox has been very good, even amongst other peers working with Automox.
I think my biggest issue is some of the report metrics, for example trying to get an overall value for a particular data point is hard if you have many zones, as you can't review an Overview Report for the entire tenancy, only per zone, even as a global admin.
Another issue, which our CSM has expressly warned multiple times now, is this disconnection between what Automox reports as compliant or non-compliant, and what that means in the real world. It can definitely be confusing trying to discern what the compliant numbers actually mean if scheduled devices are also basically compliant.
Overall these are mostly nitpicks though and the satisfaction with Automox has been very good, even amongst other peers working with Automox.
What problems is the product solving and how is that benefiting you?
Our main patch manager for software amongst both company infrastructure and end user devices, it is doing a lot of the heavy lifting for our company staying compliant with our patch management process in ensuring Critical, High, Medium and Low vulnerabilities are remediated automatically.
Some other branches of our company are using Automox for the same reason as well as doing some device management with Worklets for various administrative tasks.
Some other branches of our company are using Automox for the same reason as well as doing some device management with Worklets for various administrative tasks.
Automox is a great tool if you put the effort into using it to it's fullest.
What do you like best about the product?
I like the flexability of being able to write my own custom scripts to deploy software.With it being able to run native powershell, you can realistically do anything you want. Deploying the software was simple with us deploying it with our EDR tool. We use it mainly for patching and deploying software and it has been great for those purposes.
What do you dislike about the product?
Some of the reporting I feel could be better. Why did certain things fail and having the logs from the backend to see that. That is my main one.
What problems is the product solving and how is that benefiting you?
Being able to patch large amount of devices over the network. Also being able to deploy software easily using custom worklets.
Great tool, make slife easier
What do you like best about the product?
I like the multi platform capabilities and the console is intuitive. Great that its all cloud based. and i do rather like the robot mascot!
What do you dislike about the product?
I cant see a way of testing patches in the platform which would of been cool. Maybe a little bit more pricey than others we dlooked at but not that its not value
What problems is the product solving and how is that benefiting you?
Everything is all in one place (bar the single rather niche tool we use). Has freed up a ffair bit of time as we have it all automated now. NOt sure exactly how much biut definately less labour intensive
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