Automox

Automox

Reviews from AWS customer

3 AWS reviews

External reviews

288 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Consulting

all-in-one tool for patch management

  • November 06, 2024
  • Review provided by G2

What do you like best about the product?
Automox is highly effective for automated patch management, reducing manual work by promptly addressing vulnerabilities across various operating systems. its cloud-based nature enables easy deployment and scaling without complex on-premises infrastrucuture. With real-time monitoring, custom policies and a user friendly interface, Automox provides a seamless experience for maintaining security compliance, improving the overall security posture with minimal effort.
What do you dislike about the product?
Real-time reporting can be delayed, affecting immediate visibility into system compliance and vulnerabilities.
What problems is the product solving and how is that benefiting you?
Automox helps address several key business challaenges, including reducing the risk of cyber threats by automating patch management across different operating systems, ensuring timely updates to patch vulnerabilities. it also minimizes manual worload for IT teams, allowing them to focus on more strategic tasks.


    Jaimee M.

Patching and Configuration made easy

  • October 31, 2024
  • Review provided by G2

What do you like best about the product?
You can now see device logs and Analytics gives helpful graphs
What do you dislike about the product?
Devices are consistently disconnecting with no easy fix
What problems is the product solving and how is that benefiting you?
- Patching (OS and third party)
- Configuration changes
- On boarding ease with software packages


    Evan A.

Wonderful Patch Management System

  • October 31, 2024
  • Review provided by G2

What do you like best about the product?
Ease of patching systems and keeping an eye on them.
What do you dislike about the product?
The remote software is not as good as it could be.
What problems is the product solving and how is that benefiting you?
Systems crashing due to not getting properly patched.


    Craig M.

Great Cloud Based Patch Management System

  • October 31, 2024
  • Review provided by G2

What do you like best about the product?
Automox has been great for us as a service provider. Maintaining a central server for patching was alway an obstacle when dealing with a multi-tenant customer base. Automox easily solved this issue for us. It's also very affordable for our clients.
What do you dislike about the product?
There's not much to dislike. It's been a good tool for our use case. Maybe adding more multi-tenant features would allow a better experience for our customers.
What problems is the product solving and how is that benefiting you?
It's solved the issue of maintiaing a central repo server for updates. We are a service provider and opening holes in our network to allow a central server is not a best practice. Automox solved this issue for us. Also allows for multi-tenancy which was a hard requirement.


    Zachary M M.

MSP software that works

  • October 26, 2024
  • Review provided by G2

What do you like best about the product?
The ability to control patching and stop Patch Tuesday from Microsoft.
What do you dislike about the product?
There is nothing so far that i dont like about Automox.
What problems is the product solving and how is that benefiting you?
It''s helping us stop patch tuesday from microsoft.


    Sam W.

Solid platform with good reporting

  • October 24, 2024
  • Review provided by G2

What do you like best about the product?
Automated updates and the ability to push out scripts, high versatility and time saving, easy to push out/add devices
What do you dislike about the product?
Sometimes endpoints stop communicating to the tennant properly
What problems is the product solving and how is that benefiting you?
Users previously had to update their device themselves, this eliminates that need and brings us in line with our acreditations and pen testing


    Hospitality

Works well

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
It has been a game changer in how quickly and effectivly we manage vulnerabilities and patches on our devices.
What do you dislike about the product?
I do not really have any issues or dislikes about Automox.
What problems is the product solving and how is that benefiting you?
It is allowing us to manage our vulnerabilities and patch deployment efficently.


    Events Services

Automation

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
Ease of Use: Users find Automox easy to set up and use2
. The interface is intuitive, and the platform automates many tasks, reducing the need for manual intervention2
.

Comprehensive Patch Management: Automox automates patch management for both operating systems and third-party applications (e.g., Adobe, Chrome, Slack), ensuring devices are protected against known vulnerabilities2
.

Cost-Effective: Many users report that Automox helps reduce costs by streamlining IT operations and reducing the need for additional infrastructure like VPNs or servers1
.

Customer Support: The customer service is highly rated, with users appreciating the responsive and helpful support team2
.

Cons:
What do you dislike about the product?
Learning Curve: Some users mention that there is a learning curve, especially for those new to IT automation platforms2
.

Feature Limitations: While Automox is powerful, some users feel that it lacks certain advanced features that might be available in other, more specialized tools.
What problems is the product solving and how is that benefiting you?
The interface is intuitive, and the platform automates many tasks, reducing the need for manual intervention2

Comprehensive Patch Management: Automox automates patch management for both operating systems and third-party applications (e.g., Adobe, Chrome, Slack), ensuring devices are protected against known vulnerabilities2

Cost-Effective: Many users report that Automox helps reduce costs by streamlining IT operations and reducing the need for additional infrastructure like VPNs or servers1

Customer Support: The customer service is highly rated, with users appreciating the responsive and helpful support team2


    James H.

Comprehensive endpoint management platform

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
Support for Windows, Mac and Linux devices
What do you dislike about the product?
no support for network nodes such as routers and firewalls
What problems is the product solving and how is that benefiting you?
Automox is giving us a unified patch management platform across all of our laptop and desktop estate (Windows, Mac and Linux) which allows us a far more streamlined approach to compliance reporting and vulnerability tracking


    dwayne m.

Autmox

  • October 22, 2024
  • Review provided by G2

What do you like best about the product?
Once setup and be left without much overhead time needing to check up.
What do you dislike about the product?
Sometimes the failed updated doesnt give straight forward reasons for the failed update eg others in queue.
What problems is the product solving and how is that benefiting you?
To keep up to date with the latest patches and various OS versions.