Automox
AutomoxExternal reviews
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I was able to write scripts to deploy applications through our infrastructure
What do you like best about the product?
What I like most about automox is that I am able to manage devices and policies
What do you dislike about the product?
The least helpful about automox is that they dont define whats wrong with yourt policies when you create it
What problems is the product solving and how is that benefiting you?
The problem that the automox is solving is that its patch management
AutoMox Review
What do you like best about the product?
The best thing I like using automox for is the automation tools and also being able to quickly deploy custom powershell worklets to the users
What do you dislike about the product?
The least thing I like about automox is the slow load times that it has.
What problems is the product solving and how is that benefiting you?
We use automox to push out patches to our end users to remidiate vulnerbilities.
Great system for automation and streamlining policies and procedures
What do you like best about the product?
Automox immediately helped our lackluster patching and updating policies and procedures. Previously we "hoped" we were patched or updated. Only to find out when looking at the server or laptop the updates were not applied. With Automox we are are 100% certain the patches are applied. this helps us know our environment is consistent across the board. Software deployment is great as well. It is very easy to setup applications for deployment. This has sped up deployment and makes us more secure as end users do not need local admin rights anymore. Implementation was fast we were up and running in a few short hours.
What do you dislike about the product?
We are a little disapointed in the remote control tools. We are working with Automox on the issues to see if there are ways to improve our experience. It is a little clunky and does not aleays connect. We are troubleshooting to see if it is something with our systems or with Automox. We are using our previous tool until we are able to get Automox to work better for us.
What problems is the product solving and how is that benefiting you?
Consistency with patch management with OS and applications.
Automox simplifies my system maintenance tasks
What do you like best about the product?
Automos is easy to use, easyto implement, easy to manage. Great customer support.
What do you dislike about the product?
There's really nothing I jsut don't like abot Automox. Sometimes performance is slow when filtering for Groups.
What problems is the product solving and how is that benefiting you?
Globally, we have hundreds of Servers, and thousands of Workstations. With Automox I'm able to ensure each of these are kept uptodate with critical patches.
Great Product and Easy to Use
What do you like best about the product?
The automation aspect is great. Price is on Par or better than other solutions. We use it for patching as well as a replacement remote support options. The machine only needs an active connection to the internet to get the patching and remote support is basic but works better than other free services. We used to user TeamViewer but it got to expensive and required more actions on the users part. This system allos us to push software, update and provide remote support all in one package.
What do you dislike about the product?
The automox service that runs on the devices tends to disonnect or turn off at random times. A reboot of a PC sometimes fixes it but for the most part we end up having to restart the service for it to get updates and allow for the remote support. This is not a major issue though as its fairly random.
What problems is the product solving and how is that benefiting you?
Solves the issue of PCs getting bad patches and allows us to control the flow.
Life Saver
What do you like best about the product?
With the new addition of the splashtop as a remote viewer it has only gotten better. The quarterly sessions they do for optimization is amazing.
What do you dislike about the product?
Nothing at all. They just kee getting better and better.
What problems is the product solving and how is that benefiting you?
Patching vulnerabilites and allowing us to spend less time focused on that and more time on the even more important task.
Easy to use platform that just works
What do you like best about the product?
Flexibility with Workletts. Console is clean and intuitive.
What do you dislike about the product?
Not much, it really is a great tool. At times there can be some agents that get stuck and unresponsive but could also be network/endpoint issue.
What problems is the product solving and how is that benefiting you?
When I need to push out a fix in bulk, I can create a powershell script and deploy in mass. This saves a ton of time and resources.
Been using it since it first got going. It's great.
What do you like best about the product?
Ease of use, does what it's supposed to and more.
What do you dislike about the product?
I'm not sure what i don't like. It's always been improving.
What problems is the product solving and how is that benefiting you?
I don't have to worry about patching the machines myslef.
How Automox helps make time consuming IT tasks easy on our support desk team.
What do you like best about the product?
I love the ability for us to push out specific software to groups on computers quickly and without interruption. For example; say a group of users needs have a new version of a specific software updated. Instead of our helpdesk going around to each user and installing it on their computer, we can run a worklet and silently install this remotely. Worklets also allow us to see an "activity log" for our policies, this will return the results of powershell scripts that were run on specific devices, so we can comfirm if the script worked, or if there were errors and troubleshoot from there.
What do you dislike about the product?
I think it would be better if there was some more tutorials and help located near where you create worklets, because this would save time because when I'm not sure how to make a policy to do what I specified, I need to go online and do some research and this can take awhile.
Possibly automox could have some prompts like "I want to create a worklet that does... [Generic IT Task] and help the user costume a worklet based on already available powershell scripts.
Possibly automox could have some prompts like "I want to create a worklet that does... [Generic IT Task] and help the user costume a worklet based on already available powershell scripts.
What problems is the product solving and how is that benefiting you?
It helps solve a few problems.
The first being our users laptops and desktops need to be constantly updated with windows updates, automox makes it easily to see all devices that are being patched, and create reports based on patches that are failing or have no been applied. This lets us to get ontop of vunerabilites and stay within our departments KPI for updates.
Secondly, we have alot of software that requires updates that users cannot do themselves because they do not have local admin rights, automox allows us to remotely install these on computers.
Third, we have alot of devices in our organization and keeping track of information such as installed software, configuration information, networking information can be hard. Automox gives us a live view on all of that information on the device so we can quickly see what we need to see.
The first being our users laptops and desktops need to be constantly updated with windows updates, automox makes it easily to see all devices that are being patched, and create reports based on patches that are failing or have no been applied. This lets us to get ontop of vunerabilites and stay within our departments KPI for updates.
Secondly, we have alot of software that requires updates that users cannot do themselves because they do not have local admin rights, automox allows us to remotely install these on computers.
Third, we have alot of devices in our organization and keeping track of information such as installed software, configuration information, networking information can be hard. Automox gives us a live view on all of that information on the device so we can quickly see what we need to see.
Vulnerability Patching Automation with Automox
What do you like best about the product?
I like Automox because it is easy to use, its automation documentation is well-written and easy to understand, and I find the Worklet feature particularly fascinating.
What do you dislike about the product?
There is nothing to dislike about Automox, but I think the reporting could be more precise.
What problems is the product solving and how is that benefiting you?
I am working on Windows servers, and applying patches with Automox is quite flexible and easy to deploy. It is also more time-efficient compared to other tools.
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