Automox
AutomoxExternal reviews
288 reviews
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Information-Rich Dashboard That Makes Patching and Reporting Effortless
What do you like best about the product?
The dashboard shows a lot of information about everything that’s going on. At a glance, I can see where things are, what they are, and what they aren’t. You can do anything from the dashboard including running reports, checking devices and everything you need to know about your patching.
What do you dislike about the product?
I used to get signed off every hour, but I opened a ticket and they changed our environment to a 4-hour session. This lets me multitask, come back to exactly where I left off, and keep working—excellent!
What problems is the product solving and how is that benefiting you?
The main problem, of course, was the constant stream of CVEs coming out every week and trying to keep up with them. Automox has simplified that by tracking all of the information for us and letting us create multiple schedules across multiple plants. We can pick the date and time, and it makes the whole process so much easier.
Automates Updates and Remediations with Responsive Support
What do you like best about the product?
For our company, it has helped automate updates and remediations. The support team is very responsive, and Automox University is a great learning tool for getting up to speed and continuing to learn.
What do you dislike about the product?
Scans are at 4 hours and while real time scan is not realistic. If this could be reduced to 2 hours would be much better.
What problems is the product solving and how is that benefiting you?
This helps us keep our devices in compliance while also improving vulnerability remediation. Otto AI has been very helpful for creating custom worklets, and the API integration with Axonius has been key as well.
Fast, Reliable Platform for Managing All Devices in One Place
What do you like best about the product?
The ability to view all devices in one platform and perform various types of tasks. Fast and reliable.
What do you dislike about the product?
I would like to see a little more visibility of what the policies are doing.
What problems is the product solving and how is that benefiting you?
Automating tasks that would normally take time and reliable patching.
Easy to Use, Broad App Support That Reduces Cybersecurity Risk
What do you like best about the product?
easy to use, most apps are supported, reduces IT cybersecurity risk exposure
What do you dislike about the product?
not all apps are supported, some setup to ensure policies don't overlap or conflict
What problems is the product solving and how is that benefiting you?
ensuring devices stay up to date, especially with as many apps these days and the amount of time to ensure they are updated to reduce IT cybersecurity risk
Flawless for 2 Years—Plays Nicely with Our Security Stack
What do you like best about the product?
This program does not interfere with any of our security stack programs and has worked flawlessly for 2 years on many Windows Server versions.
What do you dislike about the product?
I have no dislikes about the app or the interface or the rules etc.
What problems is the product solving and how is that benefiting you?
I do not have to manually log in to each server to get updates status and something cannot be rebooted for whatever reason I get an email and know which servers require attention.
Effortlessly Patches Hundreds of Servers and Keeps Us Compliant
What do you like best about the product?
I like its ability to patch hundreds of servers at a time efficiently, which helps us stay compliant with our security initiatives.
What do you dislike about the product?
I feel they need to improve their reporting and offer more canned reports.
What problems is the product solving and how is that benefiting you?
Automox helps us stay on top of patching while using fewer employees.
Effortless Setup, Superior Device Management
What do you like best about the product?
I love how Automox provides a centralized approach to managing our device estate, which immensely enhances our reporting and visibility of device health. The user interface is remarkably intuitive, and its simplicity stands out as a major advantage. Additionally, I highly value the ability to build custom worklets and policies tailored to our specific business needs, offering significant flexibility. Automox's integration with Rapid7 is another substantial benefit that enhances its functionality. The initial setup was very easy, quick, and straightforward, allowing us to be up and running within hours. Furthermore, the shift to Automox from Datto RMM was primarily driven by its cost-effectiveness, advanced functionality, and superior flexibility. Overall, I am thoroughly impressed with Automox's comprehensive offerings and would highly recommend it to others, giving it a rating of ten out of ten.
What do you dislike about the product?
I find the lack of integrations with Jira and Teams to be a limitation. This adds complexity to our workflow since these are tools we frequently use.
What problems is the product solving and how is that benefiting you?
I use Automox for centralizing estate management, improving reporting and device health visibility. It simplifies OS patch management and remediation, offers easy setup, and integrates with Rapid7 to enhance functionality and flexibility.
Best Patch management tool with multiple options
What do you like best about the product?
As a cybersecurity engineer, I find Automox extremely effective in mitigating outdated software with just a single click. The Group Policy customization options are excellent, allowing us to tailor settings such as scheduling, automatic restarts, and more to meet our specific needs. With the one-click scan feature, we can quickly patch devices, making the entire process seamless and efficient.
What do you dislike about the product?
I haven’t noticed any disadvantages so far. However, having a single, built-in connector for seamless integration with SIEM and ticketing tool would make it even more efficient and valuable.
What problems is the product solving and how is that benefiting you?
We conduct quarterly audits, and previously, we had to manually access each device to patch outdated software. Automox has simplified this process, allowing us to complete the task quickly and efficiently.
Automox
What do you like best about the product?
1. cloud based and VPN free,
2.automated patch management
3.role based access control
2.automated patch management
3.role based access control
What do you dislike about the product?
1. No Bandwidth Throttlin
2. Slow Performance
3. No Inheritable Permissions
2. Slow Performance
3. No Inheritable Permissions
What problems is the product solving and how is that benefiting you?
Problems
1. Manual Patch Management
2. Compliance & Reporting Gaps
Benefits
1. Time Savings
2. Improved Security Posture
3. Scalability & Flexibility
1. Manual Patch Management
2. Compliance & Reporting Gaps
Benefits
1. Time Savings
2. Improved Security Posture
3. Scalability & Flexibility
Makes patching way less painful
What do you like best about the product?
We’ve been using Automox for a while, and honestly, it’s saved me a lot of headaches. Before, patching was this long, boring process I had to babysit, and sometimes updates would get missed. Now, most of it just happens on its own, even for our remote systems.
The dashboard is simple enough once you get used to it, and I like that I can set up policies and not worry too much after. Only thing is, in the beginning, figuring out custom policies took some trial and error. Reporting could also be more detailed without having to export stuff. But overall, it does what it promises and has made patch management way smoother for me.
The dashboard is simple enough once you get used to it, and I like that I can set up policies and not worry too much after. Only thing is, in the beginning, figuring out custom policies took some trial and error. Reporting could also be more detailed without having to export stuff. But overall, it does what it promises and has made patch management way smoother for me.
What do you dislike about the product?
Takes a bit to learn, reporting could be better
What problems is the product solving and how is that benefiting you?
A few months ago, we had a critical update that needed to be pushed out quickly. Normally, that would’ve taken hours of manual work. With Automox, I set the policy, and by the next day, all our devices were covered without me running around checking each one.
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