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Mux

Mux | 1

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External reviews

4 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Antoine L.

Good for video and live API but don't rely on their multicast / simulcast feature

  • May 16, 2022
  • Review verified by G2

What do you like best?
We like :
• the API for live streaming and video management
• the documentation
• articles and examples in their blog
What do you dislike?
We dislike the implementation of some features that are strongly lacking some thought in the design process and stability.
For example, the simulcast / multicast (the ability to stream to external RTMP) does not work properly, is unable to change the destinations while streaming and lacks of detailed error messages...). We also had the experience that it does not work at all in some cases (however all other services would accept the stream). I would advise sticking to other services (such as Restream) if you want to provide the ability to simulcast to some of your users. Also, the product development team, unfortunately, seems pretty hermetic to feedback about this feature.
What problems is the product solving and how is that benefiting you?
Live streaming and video management at scale.
Recommendations to others considering the product:
Choose them for video and live streaming, not for additional features or services they provide.


    Retail

Impeccable API for live videos - with a price tag to match

  • September 01, 2021
  • Review verified by G2

What do you like best?
We were able to migrate from another third-party live video hosting service to Mux in approximately 1 week. The API and documentation provided are very detailed and made the transition and use of Mux in our application very simple for developers and product managers. The video quality, latency, and overall streaming and viewing experience is very strong.
What do you dislike?
The price point for encoding is quite significant (whereas price is quite fair for storage and viewers of live streams). Having different pricing tiers for encoding at different video qualities would be a nice addition (since most of our users live stream in SD).
What problems is the product solving and how is that benefiting you?
We are implementing live video as part of a web-based application that we then provide to our customers.


    Arjun B.

video analytics at its best with lively features for any analytics teams.

  • August 19, 2021
  • Review verified by G2

What do you like best?
Mux makes building live streaming into your web or native apps simple and secure. The way mux churns the data to the users is amazing. All the details related to any particular video will be available like the overall experience score of the video, be it startup time, buffering time, rebuffers, and many others like these. Other than that the different video formats it supports. The mux SDK has all the required parameters any analytics team needs. Recently they started supporting new features like closed captioning tracking, storyboards, new APIs to track videos better, and many more.
What do you dislike?
The UI can be improved whereas they can introduce charts and other ways of data presentation. Reports can be inclusive.
What problems is the product solving and how is that benefiting you?
Video analytics-related problems and all the streaming-related analytics data you can get from mux.


    Computer & Network Security

Mux for business

  • May 12, 2020
  • Review provided by G2

What do you like best?
The amount of the formats supported by the application
What do you dislike?
The design is not as intuitive as I have expecyed
What problems is the product solving and how is that benefiting you?
I am solving the streaming problem. It's quite stable.


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