Redpanda Cloud - Annual Commits (BYOC & Dedicated/Serverless)
Streaming data has become faster and simpler while daily Iceberg workflows run smoothly
What is our primary use case?
What is most valuable?
Redpanda helps us solve Iceberg and data storage with very low latency. The best features Redpanda offers are low latency, Iceberg, and a low infrastructure footprint.
Iceberg makes the biggest difference for my team, and it impacts our daily work by managing the Iceberg process. Regarding the features, it is very scalable and very easy to integrate into the ecosystem.
Redpanda has positively impacted my organization because the process is now easy and we have not used another streaming platform for comparison, but it has been better than Kafka. The process is easier now because the infrastructure footprint is less since it is written in C++, so it needs fewer resources.
What needs improvement?
Redpanda can be improved as the support they provide for BYOC could be better. They should support the REST catalog for Iceberg better since it is only partially supported in most cloud or hyperscalers.
For how long have I used the solution?
I have been using Redpanda for a year.
What other advice do I have?
I would rate Redpanda a nine out of ten. I chose nine out of ten because the support and the REST catalog not being there or not fully supported for Iceberg kept it from being a perfect score.
I have never used Redpanda's AI capabilities regarding its governance and security. I have never used Redpanda's AI capabilities to evaluate its accuracy and reliability of output either.
I do not have anything else I think Redpanda could improve or any other challenges I have faced with it. My advice to others looking into using Redpanda is to consider it. I recommend that you do your own analysis with other streaming providers to see if it meets your needs.
Redpanda is a good product that works well and I had no issues. My overall rating for this product is nine out of ten.
Competitive BYOC Pricing, Smooth Migration, and Exceptional RedPanda Support
What we like best can be broken down into three key areas:
Pricing and Flexibility: The two primary drivers behind our migration were a more competitive pricing model and superior setup flexibility. The Bring Your Own Cloud (BYOC) model perfectly fits our needs—we retain control and pay for nodes and support, while they seamlessly maintain the software.
Flawless Onboarding: The initial setup and the entire migration process from our previous vendor went smoothly.
Exceptional Support: Throughout our 2-year partnership, their support team has been highly responsive and deeply committed. When operating at our scale, issues are inevitable, but RedPanda treats our challenges with the utmost seriousness and works shoulder-to-shoulder with our engineers to resolve them.
However, how Redpanda handled this downside reflects the strength of our partnership. They took our feedback very seriously—freezing the production cluster, investigating the root cause, and working shoulder-to-shoulder with our engineers. They successfully fixed the issues on the broker side and provided useful optimization suggestions for our consumer applications.
While the stability and impact of scheduled migrations at high scale is an area that requires continuous refinement, their proactive, transparent, and collaborative approach to solving the problem mitigated the issue effectively.
Cost and Infrastructure Optimization: By migrating to Redpanda's Bring Your Own Cloud (BYOC) model, we reduced our streaming infrastructure costs. The main benefit is the commercial efficiency—we only pay for nodes and support, allowing us to manage budgets much more effectively.
Operational Overhead at Scale: As a leading company in the internet gaming industry, managing streaming data at our scale is highly complex. Redpanda solves this by handling the maintenance of their software while allowing us to retain control over our infrastructure. This flexibility, combined with their highly responsive and collaborative support team, ensures that complex technical challenges are resolved quickly without draining our internal engineering resources.
Redpanda Streaming: Easy Deployment, Smooth Monitoring, and Exceptional Support
Competitive Pricing, Great Performance, and Fast Support
Better UI and Helpful Support That Eases Integration
Single-Binary Simplicity with Strong Performance and an Easy-to-Use Console
Simplicity, Versatile and Proactive Support
Receiving support is quick and they are always very proactive, helpful and customer success minded.
We haven't had any performance issues so far and we are even considering about solving other problems using Redpanda, such as ingesting our data into Iceberg tables directly from Redpanda.
Fast, Stable, and Kafka-Compliant—Redpanda Delivers
The quality of the support staff also makes dealing with Redpanda a joy.