Redpanda Cloud - Annual Commits
Overview
Redpanda Cloud is the unified platform that simplifies building real-time applications, delivered as a fully managed service. Compatible with Kafka APIs, Redpanda enables data teams to build more with extensive pre-built connectors and AI capabilities. With a focus on developer productivity, Redpanda helps teams spend less time and effort on infrastructure, and be more agile with support for open data formats.
The service provides access to all features across Redpanda's Serverless and Dedicated cloud products, and support from Redpanda technical experts who live and breathe streaming data. With Redpanda Cloud, your cluster operations are managed by Redpanda, including upgrades and patching with zero downtime, data and partition balancing -- all backed by an uptime SLA of 99.99% (Dedicated) and 99.5% (Serverless). Redpanda Cloud also includes built-in, fully managed connectors to popular data systems like Snowflake, MongoDB, S3, MySQL, and PostgreSQL.
Highlights
- Zero-hassle data streaming: A complete streaming data environment in a single fully managed service, including brokers, HTTP proxy, and schema registry. Automatic cluster balancing, upgrades with no downtime, monitoring and managed connectors built-in.
- Cost-effective: Tiered storage automatically rolls data from brokers to object storage, delivering up to 8-9x savings in long-term data retention costs.
- Powerful: Maximizes the performance potential of today's hardware, resulting in higher throughput and lower latencies vs. other Kafka services. Staffed by streaming experts 24 hours a day, Mon - Fri, plus 24/7 coverage for production outages (Dedicated).
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Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Commit | Redpanda annual commit | $25,000.00 |
Vendor refund policy
In accordance with the Redpanda Standard Contract for AWS Marketplace
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Redpanda Cloud is backed by a 99.5%-99.99% uptime SLA. Support is available 24 hours a day, Mon - Fri, plus 24/7 coverage for production outages (Dedicated) via
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Tarik J.
Cost effective, flexible solution for Kafka users
Reviewed on Apr 30, 2024
Review provided by G2
What do you like best about the product?
Redpanda has been a powerful part of our infrastructure, it enables us to have the scalability and reliability that we need while being low touch around administration and maintenance. The Redpanda team has done as excellent job delivering a high quality product, as well as providing excellent support, guidance and continuous product and service improvements. BYOC has provided us the flexibility of running their managed service on our account, which combined with a very efficient Kafka platform, and their tooling and support, means we can focus our time and money on delivering even more value to our customers, while still having the flexibility of an onsite solution.
What do you dislike about the product?
If you're a Confluent or Open Source Kafka user, there will be some differences to adjust to with regards to running it yourself, as the underlying implementation is not the same, but I think overall an improvement for users in terms of management and configuration.
What problems is the product solving and how is that benefiting you?
Provides the backbone pipeline for our processing flows and connecting our various pieces of infrastructure together.
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Adam L.
Scalability, Usability, Stability - Pick all
Reviewed on Apr 29, 2024
Review provided by G2
What do you like best about the product?
Red Panda is substantlially easier to get up and running than a traditional Kafka queueing solution; while it's also more scalable and performance.
What do you dislike about the product?
So far, nothing really. The team has been extremely helpful, the application was trivial to deploy, and we've had few if any issues.
What problems is the product solving and how is that benefiting you?
We need a highly available, highly scalable real-time throughput persistence solution. Red Pandas offers this to us in spades.
Taylor B.
Quality software delivered by a quality team
Reviewed on Apr 29, 2024
Review provided by G2
What do you like best about the product?
Redpanda's team and their product have been nothing but a positive experience for our company. Our Redpanda BYOC cluster is on the frontline keeping mission critical systems up and running reliably. Throughout the entire time we have been running the cluster multiple team members have exclaimed how critical and stress relieving it has been to have Redpanda in our stack. Redpanda has simultaneously kept our systems running while also allowing us to speed up development on downstream systems. Alongside this we have had nothing but a positive experience with the Redpanda team. From the original POC and purchasing process all the way through the support relationship Redpanda has felt like they are another team inside our own company.
What do you dislike about the product?
Occassionally, the console ui has some less than great feature implementations however, the team is always quick to fix any issues.
What problems is the product solving and how is that benefiting you?
We use Redpanda to broker all of our billable events occurring at the company and processing them out to multiple downstream services and analytics stores.
Banking
Kafka as it Should be
Reviewed on Apr 24, 2024
Review provided by G2
What do you like best about the product?
Kafka-compatible in an easier to consume, faster and cheaper package. Great company to work with and delivers
What do you dislike about the product?
Redpanda are still adding features but also remaining innovative
What problems is the product solving and how is that benefiting you?
Streaming is at the heart of complex systems and for Fintechs this capability is critical yet also complex to implement, scale and manage.
Redpanda provides the heart of our streaming solutions - and as cloud hosted service removes much of the implementations and operational overhead.
Redpanda have taken the opportunity to learn from the open source project with a simpler and more scalable approach yet with kafka compatibility that support and integration into the wider kafka ecosytem
Redpanda provides the heart of our streaming solutions - and as cloud hosted service removes much of the implementations and operational overhead.
Redpanda have taken the opportunity to learn from the open source project with a simpler and more scalable approach yet with kafka compatibility that support and integration into the wider kafka ecosytem
Jean-Baptiste D.
Game changer.
Reviewed on Apr 18, 2024
Review provided by G2
What do you like best about the product?
Redpanda has revolutionized our use of Kafka, enhancing everything from deployment simplicity to WASM transformations, and significantly boosting speed! After nearly a decade of Kafka in production and numerous outages, Redpanda has proven to be a remarkable replacement—truly a game changer.
Features like WASM transform are essential for harnessing its full potential and replacing outdated custom software that many of us still use today for that aspect.
The cloud version is the icing on the cake. It eliminates excessive billing and alleviates GDPR concerns for Europe, as everything operates on our cloud, under our security, exactly where we want it. The support has been phenomenal too; despite occasional bugs, the team addresses issues incredibly quickly.
Redpanda has fundamentally changed how we work, resolving many persistent issues we faced with Kafka. It's the dawn of a new era.
Features like WASM transform are essential for harnessing its full potential and replacing outdated custom software that many of us still use today for that aspect.
The cloud version is the icing on the cake. It eliminates excessive billing and alleviates GDPR concerns for Europe, as everything operates on our cloud, under our security, exactly where we want it. The support has been phenomenal too; despite occasional bugs, the team addresses issues incredibly quickly.
Redpanda has fundamentally changed how we work, resolving many persistent issues we faced with Kafka. It's the dawn of a new era.
What do you dislike about the product?
Nothing for now really. Maybe the Kafka client that could be replaced at some point by a dedicated protocol.
What problems is the product solving and how is that benefiting you?
Our entire data-pipeline is running via Redpanda. From analytics to event processing.