Overview
Poolside and Redpanda Cloud
Learn how poolside uses Redpanda Cloud to stay ahead in the competitive world of AI. Training poolside's ML models with the latest data used to take weeks. With Redpanda, it only takes a day.
Poolside and Redpanda Cloud
The Hotels Network and Redpanda Cloud
Seventh Sense and Redpanda Cloud
Redpanda Cloud is the event streaming platform that simplifies building real-time and AI applications, delivered as a fully managed service. It's a simple, fast, and secure solution that lets modern engineering teams ship streaming, analytics, and agentic AI apps without the complexity or cost of traditional Kafka-based systems. It comes with 300+ built-in connectors, Kafka-API compatibility and industry-leading data and AI governance with a Bring-Your-Own-Cloud (BYOC) deployment option.
The service provides access to all features across Redpanda's Serverless and Dedicated cloud products (via AWS Marketplace public offer), and support from Redpanda technical experts who live and breathe streaming data. With Redpanda Cloud, your cluster operations are managed by Redpanda, including upgrades and patching with zero downtime, data and partition balancing -- all backed by an uptime SLA of 99.99% (Dedicated) and 99.9% (Serverless). Redpanda Cloud also includes access to built-in connectors to popular data systems like Snowflake, MongoDB, Amazon S3, SQS, SNS, Kinesis, Lambda, Bedrock, DynamoDB, and change data capture (CDC) for MySQL and PostgreSQL on RDS.
Access to Redpanda BYOC is available via AWS Marketplace private offer. Reach out at https://www.redpanda.com/contact to learn more.
Highlights
- Zero-hassle data streaming: A complete streaming data environment in a single fully managed service, including brokers, HTTP proxy, and schema registry. Automatic cluster balancing, upgrades with no downtime, monitoring and connectors built-in.
- Cost-effective: Tiered storage automatically rolls data from brokers to object storage, delivering up to 8-9x savings in long-term data retention costs.
- Powerful: Maximizes the performance potential of today's hardware, resulting in higher throughput and lower latencies vs. other Kafka services. Staffed by streaming experts 24 hours a day, Mon - Fri, plus 24/7 coverage for production outages (Dedicated or BYOC).
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Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Commit | Redpanda annual commit | $25,000.00 |
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Customer reviews
Event streaming has simplified video data cleanup and now powers real-time analytics
What is our primary use case?
We use Redpanda mainly for three purposes. The first is the standard Kafka-like data ingestion pipeline where you get an event and want to distribute it into multiple applications, not just one. The second, which is our main use case, involves capturing video recording data. When you consider how many video cameras exist even in a single city or metro, the volume becomes substantial. We capture what happened at each second, but we do not directly push it into the database. Instead, we pass it through Redpanda to ensure that everything follows a certain shape. Sometimes the data is corrupted, incomplete, or missing information. For example, an amount cannot be arbitrary; it has to be a specific number. We perform all those cleanups in our code while flowing the data through Redpanda with schemas in place. The third use case is backpressure management. If you want water to do the dishes but receive a fire hose instead, we ensure that you get the right amount of quantity. We keep this very simple, and after a certain point, it becomes a day-to-day operation.
Redpanda can handle real-time financial data streams and support aggregations. For example, with stock data where each tick represents a price point per second—such as Apple stock being 252.3, then 258, then 247—you can create means, medians, and averages. All these calculations work perfectly as long as your functions are pure. You get all the data without making additional API calls or database calls, flow it through Redpanda or any Kafka instance, and perform all kinds of calculations very quickly. The database is generally the slower component. Every single time we found it was almost always the database that gets slower or the way we normalize data causing issues. Redpanda never gave us any problems. I remember RabbitMQ used to give us a lot of problems, but all those problems are gone with Redpanda.
The video example I shared involves webcams. If you consider webcams as IoT devices, we use them that way and it just works. It is not real-time in the strictest sense, but it is almost real-time, which is good enough for our case.
What is most valuable?
One thing I really appreciate about Redpanda is that it is simple and available to host yourself. You do not have to pay money upfront to Confluent or have API contracts. Unless you want very high availability, you can just host it on your own server by running the Docker container and Redpanda works. This is very good. The other valuable feature is that migrating from one version to another has almost always been a very smooth experience. With Kafka, you have to manage a thousand things. These two are big benefits in Redpanda. The third feature is that the UI is slick. I would not say it is one of the best UIs in the world, but it is much better than what Kafka or Confluent comes up with out of the box.
What needs improvement?
One area for improvement is providing more examples. For instance, Redpanda could be more useful as a sink where you get the data and can directly push to S3. While this is possible through the API, there are better and faster ways to do it. You can make a million API calls and accomplish the task in one and a half hours, but the same thing can be done in ten minutes through other methods. These faster approaches are not documented in obvious places. You have to find information scattered across various blogs. Redpanda should collect all the good blogs and best practices and put them in their documentation. This is more about knowledge management and making it easy for users to understand the product for complex use cases. For simple use cases, it is straightforward. We all use the basic pipe functionality. However, providing more examples would be useful. For example, integration with AWS and the AWS ecosystem would be cool.
For how long have I used the solution?
We have been using Redpanda for at least the last four years.
What do I think about the stability of the solution?
Stability has been pretty good. I would rate it around eight or nine. Once in a while we restarted, but overall it is pretty stable.
What do I think about the scalability of the solution?
On scalability, we always scaled vertically. When 16 GB of RAM was not enough, we went to 32 GB RAM, then 64 GB RAM. We never scaled horizontally by adding one machine, then two machines, then three machines, and so forth. We just have a three-machine setup because if one machine fails, there is a backup, but it is not to distribute the load. In a way, it just works. I would say the scalability is around eight, nine, or ten. However, I do not know how well it scales horizontally. They obviously make big claims, but I never tried it because we just scale vertically.
Which solution did I use previously and why did I switch?
We previously evaluated Confluent and Kafka itself. I would not dare to go with Kafka because it requires way more orchestration than required. Confluent was good, and Redpanda was also good. However, Redpanda was an order of magnitude cheaper than Confluent, so we went with Redpanda.
How was the initial setup?
The initial setup for Redpanda is very smooth. Compared to Kafka, which feels like it requires a lot of knobs and pieces, Redpanda feels like a thirty-minute setup. This was actually one of the reasons why we wanted something we could just use rather than master first and then use. We started using Redpanda and then mastered it along the way because our use case is to flow it through the pipes, and that is done beautifully with Redpanda.
What about the implementation team?
We use Docker Swarm and deployed Redpanda on-premises.
What was our ROI?
The pricing for Redpanda is very good. I would rate it around nine.
Which other solutions did I evaluate?
We evaluated a couple of alternatives and liked three of them: Confluent, Redpanda, and others. However, Redpanda was simple and fast, so we went with Redpanda and it just works. Under the hood, it is just Kafka. They say that since it is written in C++ and Rust as a high-performance Kafka, it is fast. All the programming libraries we have are written for Kafka, and our Kafka is Redpanda. Since Redpanda provides compatibility with Kafka SDKs and APIs, we do not use Redpanda-specific SDKs or APIs. I cannot tell you how fast or slow Redpanda is compared to the original Kafka because the only Kafka instance I use is Redpanda. Redpanda is fast enough, but I cannot say that the original Kafka is slow because I never used the original Kafka.
What other advice do I have?
In my opinion, I am not sure about features for decision-making processes because I do not even know what kind of features are there for that. We just use Redpanda as a pipe. My overall rating for Redpanda is eight and a half out of ten.
Streaming analytics have become faster and more efficient with lightweight real‑time processing
What is our primary use case?
Redpanda serves two primary purposes for our organization. First, we use it as a drop-in replacement for Kafka. Second, we utilize it for streaming analytics.
We do not use Redpanda for IoT data streaming, though it has been quoted as suitable for that use case. IoT data streaming is actually a superset of our use cases. Recently, we have started using it for AI analytics as well.
What is most valuable?
The best features of Redpanda include its lightweight nature and low resource consumption. Because we migrated from Kafka to Redpanda, this is the main selling point for our organization.
Aside from its lightweight design, Redpanda is essentially a clone of Kafka with all the good features of Kafka. The only difference is in resource requirements. Kafka needs too many resources while Redpanda is a very good, lightweight, and very fast database.
We use Kafka API compatibility with Redpanda, which helps significantly with data migration. There is no need to migrate data because it works out of the box. As a streaming solution, we never migrate the data. We simply have a clean state and replace Kafka with Redpanda. In my case, there was no need to migrate.
Redpanda’s low latency data processing is excellent. We do not experience too much latency, and it works very well for our product architecture. It is exceeding our estimations. While designing the product, we design it for a certain throughput, and Redpanda always works at that throughput.
The metrics I use to evaluate effectiveness in any real-time applications are throughput. Every application has its own throughput requirements, and so far, Redpanda is good at achieving the targeted throughput for our applications.
What needs improvement?
In Redpanda, the areas that have room for improvement are in the clustering part. Setting up clustering initially is very easy. However, if you are removing a node and attaching another node, significant improvement is required. It is not as expected, and we have had a tough time adding and removing nodes.
Other solutions lack clustering support, but Redpanda has good clustering support, though it needs further improvements for smoother cluster operations.
Aside from clustering, Redpanda is good, but it is worth noting that it is built on top of a special architecture. It works directly at the Linux kernel level. Because of that, it needs better modern hardware with a better CPU, not just a normal CPU. A server-grade CPU is required. It also needs modern memory, at least DDR5. It is not good with very old computer memory. Disk type matters as well. It is very good at NVMe SSDs but not good with old spindle hard drives. If a customer has modern hardware, it works very well. If a customer has legacy hardware, it will not work as expected.
For how long have I used the solution?
I have been using Redpanda for more than three years.
What do I think about the stability of the solution?
Regarding stability, Redpanda is good. I can rate it ten out of ten for stability.
What do I think about the scalability of the solution?
Redpanda scales very well. I would rate it ten out of ten for scalability.
How are customer service and support?
My thoughts on support for Redpanda are that it is nine out of ten.
Which solution did I use previously and why did I switch?
When I compare Redpanda with other solutions, such as Confluent Kafka and Amazon, I find that overall Redpanda is good compared to any other option. Kafka is good, but it is too resource intensive. Redpanda is good and requires fewer resources.
How was the initial setup?
I find that the deployment of Redpanda is easy. It takes just less than an hour to deploy Redpanda. Operations are a bit tough, but deployment is easy.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, Redpanda is free. We do not have to pay anything. It is not open source, but it is free.
What other advice do I have?
I would recommend this product to other users. Overall, I would rate Redpanda as very good and would give it a ten out of ten rating.
Stream processing has become faster and configuration time is reduced for high message volumes
What is our primary use case?
Our main use case for Redpanda is to send a large volume of messages and consume those messages, essentially processing them.
Redpanda is renowned for handling very high throughput. Redpanda, or Kafka, is able to process billions of messages.
What is most valuable?
Instead of using raw Kafka, Redpanda helps us manage Kafka at a production level, and it has a nice user interface so we can interact with any pending messages and processed messages.
Redpanda is developer-friendly, and we need to do much less configuration because Redpanda provides out-of-the-box configuration for us. It is not only a nice UI, but it also requires less configuration compared to a raw Kafka server. Redpanda is built on top of Kafka; their main architecture is Kafka only.
It has impacted us in a way that we need to do very little configuration, so we can quickly deploy Redpanda in stage, development, or production environments. We spend less time managing the raw Kafka server compared to Redpanda; Redpanda is less maintainable.
Using Redpanda, we do not need a separate team that specifically manages Kafka, so we have fewer employees needed, possibly one or two less employees, and time is also saved.
What needs improvement?
Redpanda can be improved by providing more local meetups or online meetups to increase awareness, as very few people know about it.
I think Redpanda is overall very good for us, and I am uncertain whether Redpanda can scale to very large companies as we are a medium-sized startup. However, if we consider an example of a very large company like Uber, I am not sure whether it would fit there.
For how long have I used the solution?
I have been working in my current field for more than 3.5 years.
What do I think about the stability of the solution?
Redpanda is very stable. As per our use case, it is very good.
How are customer service and support?
Overall, the customer service was very good, and the AWS team is also supporting us at any point.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
From the initial stages, we have been using Redpanda. Kafka server is one alternative, and another alternative is privately hosted Kafka servers on other cloud services.
What about the implementation team?
Our DevOps team has deployed Redpanda and manages it. I do not have any specific configuration or measurements.
Which other solutions did I evaluate?
Kafka server is one alternative, and another alternative is privately hosted Kafka servers on other cloud services.
What other advice do I have?
I recommend reading the documentation as it is comprehensive, and their user interface is also good. If you are a small startup or a medium-level startup, you can use Redpanda instead of Kafka. I would rate this product an 8 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
High-performance message brokering with excellent documentation and an easy setup
What is our primary use case?
I have worked with Redpanda for the past two to three months. Mainly in the tech industry or software industry, there's a huge rise of streaming data.
Redpanda serves as a very reliable and fast message broker, which lets you build applications asynchronously. The major use case is for my project specifically, we're using it for a monitoring system that we're building.
How has it helped my organization?
I haven't worked on enterprise-grade applications. It's a project for academic research for the college.
What is most valuable?
The industry standard for this kind of platform is Kafka. Confluent Kafka has acquired it. Kafka is an open-source platform built by Apache. Confluent is the commercial version of it.
The major improvement of Redpanda over Kafka is firstly, good documentation. Redpanda's documentation is very easily understandable, and they have a lot of examples. In addition to that, most of the setups include using another technology called Docker , which I am very familiar with.
Setting up technologies using Docker is very convenient to me, and Redpanda has provided many templates for that. Redpanda has its own built-in metrics exporter, making it easier to monitor and check performance.
What makes Redpanda superior is its performance since it's written in C++. C++ is pretty much the standard for high-performance applications.
What needs improvement?
Recently, for the documentation, they've built their own AI chatbot, which is focused on giving you answers based on their documentation. While using that, I did not find it to be very good. Maybe due to the fact that it's a first prototype and was very recently released. However, from a product perspective, I do not have any problems.
For how long have I used the solution?
I have used Redpanda for the past two to three months.
What do I think about the stability of the solution?
I am definitely satisfied with the stability provided by Redpanda.
What do I think about the scalability of the solution?
In the free version, it's still working with containers itself. They've provided the template for one and three nodes for horizontal scaling.
For our project, we've set up five containers. The template is ready in the Dockerfile they provided. You just add the existing nodes and give them the respective configurations.
How are customer service and support?
I have not escalated any questions to technical support.
Which solution did I use previously and why did I switch?
The industry standard for this kind of platform is Kafka. Confluent Kafka has acquired it. Kafka is an open-source platform built by Apache. Confluent is the commercial version of it. I have worked with Kafka, so I pretty much know how it works. I found Redpanda's documentation and setup to be more straightforward.
How was the initial setup?
Once I learned about this platform, I read about it a bit and then I looked at how they set it up on their systems. It's a simple straightforward Dockerfile. If you have Docker installed on your system, you can just spin it up quickly without any issues.
What's my experience with pricing, setup cost, and licensing?
Redpanda is actually a commercial platform, but they do provide free versions as well. I've been working only with the free versions.
What other advice do I have?
Anyone finishing their bachelor's degree in computer science engineering would have had some hands-on experience with Kafka and understand how it works. Shifting from Kafka to Redpanda would be very simple for them.
I'd rate the solution ten out of ten.
Rapid data handling with increased peace of mind and significant cost savings
What is our primary use case?
We handle high volumes of telemetry data and operate under stringent latency requirements, with our data pipeline demanding sub-second response times. Redpanda seamlessly integrates into our data plane, particularly as a message broker system, where performance is absolutely critical. Its low-latency capabilities and robust performance have been essential to meeting our operational demands
How has it helped my organization?
The cost savings have been significant. We were able to eliminate one MSK cluster, and still, the end-to-end lag hasn't been worse. The performance is superb, and the value we are getting for the money we pay is great. Additionally, peace of mind is also a significant benefit due to the high performance and fault tolerance.
What is most valuable?
The whole system itself is valuable. The cost and performance are the primary benefits. Redpanda is extremely fast, which I describe as Kafka on steroids.
What needs improvement?
When it comes to self-hosting, their documentation could be improved. At the time we were onboarded, we had to apply our logic. Updating the documentation and managing the automation file for customer users to self-host would be beneficial.
For how long have I used the solution?
I have been using Redpanda for two years now.
What do I think about the stability of the solution?
Redpanda has been highly stable for our workloads. It utilizes the RAFT consensus algorithm, which ensures reliability by maintaining a quorum for data consistency and fault tolerance in cluster formation.
What do I think about the scalability of the solution?
I would rate the scalability of Redpanda as very high, around nine out of ten. They support a feature called tiered storage to offload data to keep the systems running efficiently, which provides us with ample capacity.
How are customer service and support?
They are really helpful. During our onboarding, they were very resourceful and knew what they were doing.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used AWS MSK. We switched because MSK was very costly.
How was the initial setup?
The initial setup of Redpanda was straightforward and rated an eight out of ten. The setup involved using an Ansible script to bootstrap the cluster, which took about 10-15 minutes per cluster.
What about the implementation team?
The deployment was handled internally by one person with assistance from the provided Ansible script.
What was our ROI?
Apart from cost savings, the high performance and low latency provide peace of mind and operational efficiency.
What's my experience with pricing, setup cost, and licensing?
Redpanda is very cost-effective and offers competitive pricing compared to other options in the market. While not the lowest, the pricing is reasonable considering the high performance and value it delivers.
Which other solutions did I evaluate?
We considered Confluent Cloud, but after reviewing our needs, Redpanda seemed like the perfect fit due to its superior performance and cost benefits. Given that, we decided to move forward without a formal evaluation of other options.
What other advice do I have?
I would advise users to consider their in-house technical expertise when deciding the deployment model for Redpanda. If there is a lack of expertise, it is better to opt for the managed service offered by Redpanda.

