Hootsuite
HootsuiteExternal reviews
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A great tool to inform, schedule and measure your social footprint
What do you like best about the product?
Its interface -- though it might seem daunting at first, I've found Hootsuite to be logically structured and intuitive to work with. If anything doesn't work, customer service is there to help in a swift manner. I also love the incredible resources made available to users, which add real value to the product. We use Hootsuite virtually every day and it's become an essential part of how we work.
What do you dislike about the product?
I'd appreciate some more flexibility in the amount of social media channels users can save and schedule posts to at different subscription levels, especially given how many channels there are now with the addition of Threads and Tik Tok, etc, in recent years. My organisation could do with another one or two, but there is no point in upgrading to the next subscription model, which would come at a substantially higher cost.
What problems is the product solving and how is that benefiting you?
Hootsuite brings each social platform under one roof, helping my organisation navigate the complexities of when and how to post (with best-time-to-post indicators). It makes it possible to keep track of and consistently measure our social footprint. The built-in inbox also allows us to stay on top of incoming messages, comment, etc, so as to drive engagement with our following.
Love Hootsuite
What do you like best about the product?
I love the scheduling portion of the software.
What do you dislike about the product?
Sometimes there are issues connecting with social media accounts.
What problems is the product solving and how is that benefiting you?
Saving so much time. I can knock out a week of posting in one afternoon.
Hootsuite has everything I need to schedule and publish my social media content
What do you like best about the product?
Hootsuite best features are the ability to quickly post a large number of posts in a short period of time. I can schedule a range of social media platform posts in advance. Hootsuite has many built in tools to make the work easy and quick so I can get on with other digital marketing tasks.
What do you dislike about the product?
Sometimes my posts don't get published due to technical errors.
What problems is the product solving and how is that benefiting you?
Hootsuite is a one platform for all social media posts and helps to consolidate all digital assets in one platform and send in an efficient mannner.
Hootsuite makes keeping our social media presence consistent and relevant easy
What do you like best about the product?
Hootsuite helps me be super-efficient with this part of my job. I've tried other platforms and they are very time consuming and unnecessarily complicated.
What do you dislike about the product?
Literally nothing - I love Hootsuite and I've recommended it and I'm trying to get it for another organization I volunteer with.
What problems is the product solving and how is that benefiting you?
Hootsuite helps me efficiently keep our social media accounts fresh and relevant. It also helps us reach more people. Hootsuite is so easy to use I can literally schedule weeks of content in less than half the time of other platforms and definitely less than posting directly in each channel.
Library visibility and engagement through Hootsuite
What do you like best about the product?
Librarians always have something to impart or inform our academic community. The library always has training, activities, or something to showcase to the users. This is where Hootsuite helped a lot in managing and scheduling posts, as well as engaging with our users. Library staff will schedule announcements of training or activity in advance and may do other tasks at hand. As an admin, I can also see activities made by personnel assigned to the application.
The beauty of the analytics report is very easy and comfortable to use. We seldom get in touch with customer support for issues.
The beauty of the analytics report is very easy and comfortable to use. We seldom get in touch with customer support for issues.
What do you dislike about the product?
Now and then, social media accounts are disconnected or are unlinked in the account. This is the only issue I find tiresome.
What problems is the product solving and how is that benefiting you?
We have a number of social media accounts that we tend to post similar announcement. With Hootsuite, we can just go to one platform to engage and manage posts.
Social media analytics is also available and easily retrieved in Hootsuite. Said analytics are crucial in the provision of justifications to add resources or services in the department.
Social media analytics is also available and easily retrieved in Hootsuite. Said analytics are crucial in the provision of justifications to add resources or services in the department.
10 Years of Reliable Social Media Management
What do you like best about the product?
I’ve been using Hootsuite for nearly a decade, and it’s been a reliable tool for managing multiple social media accounts. I love how easy it is to schedule posts in advance, which saves me time. At one point, I was handling 9 accounts across 3 businesses, and Hootsuite made it manageable. Now, I manage just 3 accounts for my restaurant, The Lakehouse, and it continues to streamline my daily tasks.
What do you dislike about the product?
While it’s been a solid platform overall, there have been times when the interface felt a bit clunky or slow, especially with managing multiple accounts at once. The occasional glitches with post scheduling can be frustrating. But overall, the pros far outweigh the cons.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the problem of staying consistent and organized with social media management. Scheduling posts ahead of time allows me to plan content in advance and ensures that my restaurant, The Lakehouse, stays active on all platforms, even during busy times. It’s a huge time-saver, especially since I’m managing multiple accounts and don’t always have time to post in real-time. This consistency has helped maintain engagement and grow our online presence.
Hootsuite Pros and Cons
What do you like best about the product?
We are managing so many social accounts at the same time, with Hootsuite we can manage/schedule our weekly plan easily.
What do you dislike about the product?
We are constantly having connection problem, espacially with Instagram. We couldn't solve this with Hootsuite support. So it is still on going problem. We also think that interface is a bit outdated.
What problems is the product solving and how is that benefiting you?
We need to manage so many accounts at the same time for different brands, Hootsuite will help to schedule our weekly plan easily. But interface is outdated. Hootsuite should update its interface as there are many competitiors are giving much more user friendly tools.
Great tool for Nonprofits
What do you like best about the product?
Hootsuite offers free and discounted use for nonprofits and for my specific clients, that's such a huge win. The platform is incredibly user-friendly, easy to learn, and offers helpful insights that aren't just basic-level like some platforms.
What do you dislike about the product?
I've found that Hootsuite hasn't been good for my clients who need extremely in-depth data. Insights aren't basic, but they aren't very detailed, either. Having multiple people working in the platform also doesn't feel seamless to me.
What problems is the product solving and how is that benefiting you?
Hootsuite has been great for my clients who are just starting out with social media and analytics and don't know what they're doing yet. It's also an affordable option for my nonprofits that have small budgets and/or limited manpower.
Brilliant tool to help scheduling
What do you like best about the product?
The ability to schedule posts to Linkedin
What do you dislike about the product?
The dashboard can be a bit fussy at times, mainly becaue i dont use all of the features
What problems is the product solving and how is that benefiting you?
Saves hours of time, by allowing us to schedule posts on a weekly basis, rather than daily.
A fantastic asset to a small marketing team
What do you like best about the product?
The ability to schedule posts, edit them, analyze your social media presence and respond to messages from all platforms
What do you dislike about the product?
The only downside is having to find the correct handles on Instagram & X - it'd save so much time if you could search like you can for Facebook & LinkedIn.
What problems is the product solving and how is that benefiting you?
Having to schedule, message and monitor social media in each platform.
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