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    Hootsuite

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    Sold by: Hootsuite 
    Deployed on AWS
    Hootsuite is the social media performance engine that helps organizations turn social insights into clear action and measurable business impact.

    Overview

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    Whether you're in marketing, sales, customer experience, or research, Hootsuite enables every team across your organization to unlock the value of social media.

    Powered by AWS's scalable, reliable, and secure global computing infrastructure, Hootsuite is the trusted choice of hundreds of thousands of customers, from small businesses to the largest in the world. Hootsuite's shared calendars and automated workflows make it easy for teams to collaborate, create, schedule, and publish engaging organic content and advertising campaigns across all your social channels. Manage all your social customer care in a unified inbox, boost your reach with employee advocacy, and keep your brand safe with centralized governance, custom access levels, approval workflows, secure logins, and integrations with compliance tools like Proofpoint and ZeroFox.

    Hootsuite's social listening solution has the world's largest repository of real-time consumer intelligence. Monitor 150+ million sources (including social networks, news sites, newsletters, blogs, forums, and more) to gather market and competitive intelligence, analyze sentiment and intent, spot emerging trends, and find and mitigate potential threats to your brand fast.

    Our intuitive platform, powerful analytics, and expert training help your organization unlock the power of social and drive impact from your investment quickly. According to a study by independent research firm Altimeter, 68% of Hootsuite Enterprise customers start realizing value within 3 months.

    With unparalleled expertise in social marketing, social listening, employee advocacy, and social customer service, Hootsuite helps your organization unlock the value of social media. To learn more about how our solutions can support your needs, contact us at AWSMarketplaceAMER@hootsuite.com  (Americas) or AWSMarketplaceEMEA@hootsuite.com  (EMEA).

    Highlights

    • LOVED BY CUSTOMERS: The highest-ranked social media management solution in the G2 2025 Awards, ranking #1 in 120 G2 Leader Rankings reports with 2,600+ five-star reviews and counting. Hootsuite is trusted by 200,000 customers and 25 million users across industries including more than 10,000 higher education institutions; 2,700 government agencies; 2,500 finance, insurance, and banking brands; 1,800 healthcare organizations; plus top brands in professional services, retail, technology, and more.
    • BUILT FOR ENTERPRISE: Hootsuite scales to meet your evolving needs with flexible workflows, tailored configurations, and integrations with tools you already use, from CRM to project management and influencer marketing. With security policies and certifications including SOC2, ISO 27001, NIST CSF, and NIST 800-53, plus compliance with FedRAMP, FCA, FFIEC, IIROC, SEC, PCI, AMF, MiFID, and more, our commitment to data privacy and security is embedded in every part of our business.
    • LEADING THE INDUSTRY: We're building for the future of social media performance. Our proprietary Blue Silk AI powers features across Hootsuite's platform, helping your teams streamline and automate content creation, campaign optimization, data analysis, and more. And we're widening our lead - compared with our closest competitors, Hootsuite has faster time to value, more flexible analytics, superior publishing tools, deeper social listening, and more than three times as many integrations.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Hootsuite Enterprise
    Includes 5 users + 50 profiles
    $25,000.00

    Additional usage costs (1)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    users
    Additional Standard Users
    $3,250.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    For support, you can reach us through our help center at https://hootsuite.com/help . You can also contact our support team via email at support@hootsuite.com  for assistance with your queries.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    6237 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Marketing and Advertising

    Used hootsuite to make collaboration easier

    Reviewed on Oct 05, 2025
    Review provided by G2
    What do you like best about the product?
    Streamlines social and offers team collaboration
    What do you dislike about the product?
    Not as efficient with other platforms we use
    What problems is the product solving and how is that benefiting you?
    Allied my team to collaborate on social and measure effectiveness of our social campaigns.
    Sierra G.

    Hootsuite

    Reviewed on Oct 01, 2025
    Review provided by G2
    What do you like best about the product?
    I love how easy Hootsuite is to use. We can easily link our social media channels into the application and schedule posts easily. I use Hootsuite almost every day. I like to schedule post a week or two in advance so I'm not scheduling to churn out content at the last minute so this helps me create content in batches and schedule it with ease. Hootsuite also has its own analytics right in the software which makes it easy to see how well you're doing. Since the way we use it ties into the franchise, we can easily get the graphics that the franchise allows us to use it as well.
    What do you dislike about the product?
    I dislike that for the past two months or so we have got disconnected from one of our Instagram profiles and haven't been able to reconnect it so posts haven't been posting all this time. Not sure if it is an Instagram thing or Hootsuite thing.
    What problems is the product solving and how is that benefiting you?
    Hootsuite is helping plan social media content since we post one to two posts a day.
    Sneha G.

    Reliable social media tool

    Reviewed on Sep 27, 2025
    Review provided by G2
    What do you like best about the product?
    Bulk scheduling feature is perfect for my workflow. I work with entrepreneurs, VCs, and Forbes 30 Under 30 founders who need consistent posting across LinkedIn, X, and Instagram. Instead of logging into each client's account daily, I can plan their entire week of content in one sitting.
    What do you dislike about the product?
    Interface gets overwhelming fast. When you're managing 15-20 client accounts at once like I do, the dashboard becomes really cluttered.
    What problems is the product solving and how is that benefiting you?
    Sometimes I'd forget to post for certain clients or post at completely wrong times for their audience. The scheduling calendar keeps everything organized so our thought leaders maintain consistent visibility. The absolute worst thing was accidentally posting one CEO's content on another founder's profile. This nightmare scenario never happens now since each client has their own organized workspace.
    Jhuliana L.

    Hootsuite use on a daily basis

    Reviewed on Sep 23, 2025
    Review provided by G2
    What do you like best about the product?
    I work with Hootsuite every single day and without it I think my social media manager work wouldn't be the same. I like the tags and campaigns feature which allows me to run reports from the campaigns we have around the globe and can filter by tags in the calendar view.
    What do you dislike about the product?
    In our NIQ workflow, we consistently use four tags per post to ensure proper categorization. However, when generating reports and filtering by tags, I’ve noticed a limitation: if I select only one tag, some posts don’t appear in the results—even though they were tagged with it. To compensate, I try using a second or third tag, but this causes the report to become cumulative, which skews the data and makes it less useful for accurate analysis.

    It would be incredibly helpful if the reporting tool could allow for more precise filtering—perhaps by showing posts that match any selected tag individually, or by offering a non-cumulative view option. This would greatly improve the accuracy and usability of the reports.


    Additional Feedback: Calendar Sharing Functionality
    It would be extremely helpful if the calendar view in Hootsuite could be shared with individuals who are not Hootsuite users. As a Social Media Manager, I often need to collaborate with stakeholders or external partners who don’t have access to the platform. Being able to share a read-only or interactive calendar view would streamline communication and planning, and reduce the need for manual exports or screenshots.
    What problems is the product solving and how is that benefiting you?
    Hootsuite helps us manage and streamline our global organic social media efforts. We use it to keep track of all our social content across regions and platforms, ensuring consistency and visibility. One of the most valuable features is the ability to set up approval levels, which allows us to maintain control over our content and ensure quality and compliance before anything goes live. This structure supports collaboration while minimizing errors, making our workflow more efficient and secure.
    Isabella L.

    Makes managing multiple social accounts simpler!

    Reviewed on Sep 23, 2025
    Review provided by G2
    What do you like best about the product?
    I like that I can schedule posts for different platforms from one place. The calendar view is helpful for planning content across the week and it saves me from logging into every account separately. The ability to track engagement in real time also keeps me updated without needing extra tools.
    What do you dislike about the product?
    The interface can feel a bit heavy at times and it sometimes lags when switching between tabs. Also some advanced features are locked behind higher pricing tiers.
    What problems is the product solving and how is that benefiting you?
    In early stages we used Hootsuite, handling multiple social accounts was messy and time consuming. Now everything is centralized and our small team can collaborate easily. It has improved consistency in posting and given us better insights into what type of content works.
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