Hootsuite

My main use case for HootSuite  is sharing and distributing materials curated by the Wärtsilä marketing team.

A specific example of how I use HootSuite  is that the marketing team curates posts and I share them, such as milestones, anniversaries, and recent success stories.

We are a team of hundreds of people doing the same thing and sharing these materials all around the world.

One of the best features HootSuite offers is scheduling posts, which allows me to share, for example, ten posts at a time and then set up schedules for them to automatically be posted in the future.

The scheduling feature helps me because I don't need to visit the app or LinkedIn very often; I basically check once a week and then schedule all my posts and I'm done.

HootSuite has positively impacted my organization quite significantly because we have seen a rise in applications, and I think we won an award for the best branding use of this technology.

HootSuite does a good job at what it does, and I didn't have any issues with it.

If I had to think about one thing that could make my experience even better, the interface on the iOS version could be a bit smoother and things could be more visible, but other than that, it works fine.

I have been using HootSuite for about two years.

HootSuite is quite stable in my experience; the web UI and the iPhone app are both fine.

HootSuite's scalability is very good; as I mentioned, we have over ten thousand employees and I think almost a thousand use it, so I think it is quite adequate and it works.

I reached out to customer support because some posts could not be shared on certain platforms and some posts appeared duplicate; these issues were fixed easily.

I would rate the customer support a ten.

HootSuite was the first solution used in our company; I did not use a different solution before it.

I don't know exact metrics for the return on investment as I'm only a user, but I know there has been news of increased applications, and that was the main purpose of using HootSuite—to make ourselves more visible to more future potential employees.

My experience with pricing, setup cost, and licensing is that I'm only a user of HootSuite, so I'm not the one that set it up or administer the cost, but I think it is all right since we are continuing to use it.

I did not evaluate other options before choosing HootSuite as I'm only a user, but I think only HootSuite was considered, though I cannot say for sure.

HootSuite does its job and there are no complaints from our side.

Regarding HootSuite's AI capabilities, I think its governance and security are fine; I don't have any doubts about it and no reason to find it suspicious.

Regarding HootSuite's AI capabilities, I think its accuracy and reliability of output are quite good; as long as any AI output goes, it is fine.

I would advise others looking into using HootSuite to use it. I give this review an overall rating of nine out of ten.

My main use case for HootSuite  is scheduling social media posts and managing all our social and content calendars in a central location.

We mainly use HootSuite  to schedule our posts by bulk producing our content and then scheduling it across two to three platforms regarding our product. We also look for brand mentions around our product and monitor the pulse we can get around the event industry.

The best features HootSuite offers include brand mentions, which is my favorite, and the scheduling content calendar, as it helps identify what kind of perspective and opinion the market has around a specific product.

In my day-to-day work, I find the brand mentions feature helpful because when certain topics are discussed, they get highlighted, and we are able to use that information to understand if there is anything we need to pivot to or if there is any product feature that we need to improve or add.

HootSuite has positively impacted my organization by helping us manage our content in a central location rather than having everything scattered everywhere. We were able to organize everything into HootSuite, which has made us more efficient with our content planning and scheduling.

In terms of branding and brand mentions, it would be useful if we could use multiple sources to pull data from, which would be more helpful.

Reporting  would be somewhat more helpful if we were able to get the dashboards more user-friendly in terms of metrics.

I have been using HootSuite for two years.

HootSuite is stable.

I have no concerns regarding HootSuite's scalability.

I have not had to deal with customer support issues. However, I would say they are quite responsive.

HootSuite is the first solution I have used.

I see time saved, as I mentioned before. However, I am not involved in the accounts department, so I cannot comment on return on investment.

My accounts department handles the pricing, setup cost, and licensing, so I am not able to comment on that.

I was not the one who decided on HootSuite; that was decided by the organization, so I cannot really comment on other options evaluated.

HootSuite serves the purpose of what it is designed for. However, sometimes the admin dashboard and the backend panel can be a bit slow and clunky, so it could improve in terms of speed and managing its load. I would recommend HootSuite to social media content managers looking to be more consistent with their posting and content management. I give HootSuite a rating of seven out of ten.