Sold by: Hootsuite
Deployed on AWS
Hootsuite is the social media performance engine that helps organizations turn social insights into clear action and measurable business impact.
4.3
Overview
Whether you're in marketing, sales, customer experience, or research, Hootsuite enables every team across your organization to unlock the value of social media.
Powered by AWS's scalable, reliable, and secure global computing infrastructure, Hootsuite is the trusted choice of hundreds of thousands of customers, from small businesses to the largest in the world. Hootsuite's shared calendars and automated workflows make it easy for teams to collaborate, create, schedule, and publish engaging organic content and advertising campaigns across all your social channels. Manage all your social customer care in a unified inbox, boost your reach with employee advocacy, and keep your brand safe with centralized governance, custom access levels, approval workflows, secure logins, and integrations with compliance tools like Proofpoint and ZeroFox.
Hootsuite's social listening solution has the world's largest repository of real-time consumer intelligence. Monitor 150+ million sources (including social networks, news sites, newsletters, blogs, forums, and more) to gather market and competitive intelligence, analyze sentiment and intent, spot emerging trends, and find and mitigate potential threats to your brand fast.
Our intuitive platform, powerful analytics, and expert training help your organization unlock the power of social and drive impact from your investment quickly. According to a study by independent research firm Altimeter, 68% of Hootsuite Enterprise customers start realizing value within 3 months.
With unparalleled expertise in social marketing, social listening, employee advocacy, and social customer service, Hootsuite helps your organization unlock the value of social media. To learn more about how our solutions can support your needs, contact us at AWSMarketplaceAMER@hootsuite.com (Americas) or AWSMarketplaceEMEA@hootsuite.com (EMEA).
Highlights
- LOVED BY CUSTOMERS: The highest-ranked social media management solution in the G2 2025 Awards, ranking #1 in 120 G2 Leader Rankings reports with 2,600+ five-star reviews and counting. Hootsuite is trusted by 200,000 customers and 25 million users across industries including more than 10,000 higher education institutions; 2,700 government agencies; 2,500 finance, insurance, and banking brands; 1,800 healthcare organizations; plus top brands in professional services, retail, technology, and more.
- BUILT FOR ENTERPRISE: Hootsuite scales to meet your evolving needs with flexible workflows, tailored configurations, and integrations with tools you already use, from CRM to project management and influencer marketing. With security policies and certifications including SOC2, ISO 27001, NIST CSF, and NIST 800-53, plus compliance with FedRAMP, FCA, FFIEC, IIROC, SEC, PCI, AMF, MiFID, and more, our commitment to data privacy and security is embedded in every part of our business.
- LEADING THE INDUSTRY: We're building for the future of social media performance. Our proprietary Blue Silk AI powers features across Hootsuite's platform, helping your teams streamline and automate content creation, campaign optimization, data analysis, and more. And we're widening our lead - compared with our closest competitors, Hootsuite has faster time to value, more flexible analytics, superior publishing tools, deeper social listening, and more than three times as many integrations.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Hootsuite Enterprise | Includes 5 users + 50 profiles | $25,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
users | Additional Standard Users | $3,250.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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Delivery details
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Resources
Vendor resources
Support
Vendor support
For support, you can reach us through our help center at https://hootsuite.com/help . You can also contact our support team via email at support@hootsuite.com for assistance with your queries.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Casi M.
Easy Cross-Posting, Fun AI Features, and Great Pricing
Reviewed on Apr 22, 2026
Review provided by G2
What do you like best about the product?
I like how Hootsuite allows me to easily post across all my company's socials! The UI is easy to use and the AI features are fun to use. Great pricing.
What do you dislike about the product?
I haven't found an area where I dislike Hootsuite yet. I think there could be more feature offered on the standard plan but other than that it's good!
What problems is the product solving and how is that benefiting you?
My company wasn't using social media much before we got Hootsuite and the social listening feature really helps to show the ROI social media has delivered.
Alexandria M.
Hootsuite Makes Multi-Platform Scheduling Simple
Reviewed on Apr 22, 2026
Review provided by G2
What do you like best about the product?
I like the ability to schedule my content all at once to multiple platforms! I've tried other scheduling tools and none of them make scheduling as simple as hootsuite!
What do you dislike about the product?
I don’t like that we can’t actually schedule Google Business posts, because that’s the one area I really need. On top of that, I don’t like that I can’t geotag a general city or broader area—it has to be a specific location, and even then the places I’m looking for aren’t always available.
What problems is the product solving and how is that benefiting you?
I’m the only person at my company managing social media for 20+ clients, so this really helps me streamline both posting and analytics and get everything done in a timely manner.
Ella W.
Streamlined Marketing with Room for Improvement
Reviewed on Apr 22, 2026
Review provided by G2
What do you like best about the product?
I like the layout and scheduling features in Hootsuite. It helps with the overall scheduling for all our posts, especially as a college rec center. It's quite handy for finding analytics and identifying gaps in our marketing work.
What do you dislike about the product?
I think there are posting errors or I have to click so much to duplicate. Why can't I just copy and paste posts, especially for stories?
What problems is the product solving and how is that benefiting you?
Hootsuite helps me find analytics and gaps in our marketing work, and I like the layout and scheduling, especially for managing posts at our college rec center.
Kay S.
Huge Time Saver with Room for Improvement
Reviewed on Apr 22, 2026
Review provided by G2
What do you like best about the product?
I have been using Hootsuite for over a decade. Hootsuite saves me a lot of time by enabling me to schedule our social media posts in advance. I appreciate being able to spend a few hours on a single day to handle this task rather than doing it in real time. The calendar function is really handy, allowing me to visually see what I have scheduled for the next couple of days. Also, I'm a visual person, and being able to see the calendar and understand where I still need to post content is super duper helpful. Plus, it's an easy software to use.
What do you dislike about the product?
One thing I'd love to be able to do is to edit across platforms. So let's say I schedule a post across four platforms, and then I have to edit the graphic. I have to reupload the graphic to each platform as opposed to just making one seamless edit across all the way that you can when you're posting things for the first time. That's the only thing that I've come across that I would change.
What problems is the product solving and how is that benefiting you?
Hootsuite lets me schedule social media posts across multiple platforms in a few hours, which saves an enormous amount of time. Its calendar function helps me visually plan posts, making it easy to see what’s scheduled.
Emily M.
Hootsuite Makes Long-Term Content Scheduling Effortless
Reviewed on Apr 22, 2026
Review provided by G2
What do you like best about the product?
Hootsuite's calendar allows me to schedule out content weeks or even months in advance. In my position at a nonprofit, where I am 5 people, this is essential.
What do you dislike about the product?
The downside of using Hootsuite is that the suggested posting times are incredibly vague. It would be helpful if, with the analytic system, Hootsuite could provide more specific suggested posting times.
What problems is the product solving and how is that benefiting you?
Hootsuite is solving my lack of time. I am quite literally doing 5 different roles in my position and Hootsuite is saving me hours with the scheduling tool, the 2.0 inbox that allows me to comment or reply to messages without navigating out of Hootsuite, and I can edit posts before they are live directly in Hootsuite.