Sold by: Hootsuite
Deployed on AWS
Hootsuite is the social media performance engine that helps organizations turn social insights into clear action and measurable business impact.
4.3
Overview
Whether you're in marketing, sales, customer experience, or research, Hootsuite enables every team across your organization to unlock the value of social media.
Powered by AWS's scalable, reliable, and secure global computing infrastructure, Hootsuite is the trusted choice of hundreds of thousands of customers, from small businesses to the largest in the world. Hootsuite's shared calendars and automated workflows make it easy for teams to collaborate, create, schedule, and publish engaging organic content and advertising campaigns across all your social channels. Manage all your social customer care in a unified inbox, boost your reach with employee advocacy, and keep your brand safe with centralized governance, custom access levels, approval workflows, secure logins, and integrations with compliance tools like Proofpoint and ZeroFox.
Hootsuite's social listening solution has the world's largest repository of real-time consumer intelligence. Monitor 150+ million sources (including social networks, news sites, newsletters, blogs, forums, and more) to gather market and competitive intelligence, analyze sentiment and intent, spot emerging trends, and find and mitigate potential threats to your brand fast.
Our intuitive platform, powerful analytics, and expert training help your organization unlock the power of social and drive impact from your investment quickly. According to a study by independent research firm Altimeter, 68% of Hootsuite Enterprise customers start realizing value within 3 months.
With unparalleled expertise in social marketing, social listening, employee advocacy, and social customer service, Hootsuite helps your organization unlock the value of social media. To learn more about how our solutions can support your needs, contact us at AWSMarketplaceAMER@hootsuite.com (Americas) or AWSMarketplaceEMEA@hootsuite.com (EMEA).
Highlights
- LOVED BY CUSTOMERS: The highest-ranked social media management solution in the G2 2025 Awards, ranking #1 in 120 G2 Leader Rankings reports with 2,600+ five-star reviews and counting. Hootsuite is trusted by 200,000 customers and 25 million users across industries including more than 10,000 higher education institutions; 2,700 government agencies; 2,500 finance, insurance, and banking brands; 1,800 healthcare organizations; plus top brands in professional services, retail, technology, and more.
- BUILT FOR ENTERPRISE: Hootsuite scales to meet your evolving needs with flexible workflows, tailored configurations, and integrations with tools you already use, from CRM to project management and influencer marketing. With security policies and certifications including SOC2, ISO 27001, NIST CSF, and NIST 800-53, plus compliance with FedRAMP, FCA, FFIEC, IIROC, SEC, PCI, AMF, MiFID, and more, our commitment to data privacy and security is embedded in every part of our business.
- LEADING THE INDUSTRY: We're building for the future of social media performance. Our proprietary Blue Silk AI powers features across Hootsuite's platform, helping your teams streamline and automate content creation, campaign optimization, data analysis, and more. And we're widening our lead - compared with our closest competitors, Hootsuite has faster time to value, more flexible analytics, superior publishing tools, deeper social listening, and more than three times as many integrations.
Details
Sold by
Delivery method
Deployed on AWS
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Hootsuite Enterprise | Includes 5 users + 50 profiles | $25,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
users | Additional Standard Users | $3,250.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
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Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For support, you can reach us through our help center at https://hootsuite.com/help . You can also contact our support team via email at support@hootsuite.com for assistance with your queries.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
HTC Marketing 2.
Unified Social Management, Needs Better Pricing
Reviewed on May 12, 2026
Review provided by G2
What do you like best about the product?
I really appreciate Hootsuite's scheduling feature, which saves me a lot of time instead of toggling between accounts. It's useful since our company owns multiple parks and we have many accounts to manage. I also like the AI feature, which helps me write captions, and the analytics that provide real-time data performance for all park accounts. Hootsuite makes viewing all accounts at once possible, allowing us to see which park performs best. The initial setup of Hootsuite was very easy, making the transition from SocialPilot smooth. It's also more effective and efficient, having exactly what we needed.
What do you dislike about the product?
Could be more affordable
What problems is the product solving and how is that benefiting you?
Hootsuite saved me so much time by allowing me to view all accounts at once, helping with captions, and providing real-time data performance for our park accounts.
Food Production
Excellent All-in-One Platform for Managing Multiple Social Accounts
Reviewed on May 12, 2026
Review provided by G2
What do you like best about the product?
Hootsuite is an excellent way to be able to manage multiple social accounts from one easy to use platform. Not only does it allow you to post and schedule but you can also setup a mention search as well.
What do you dislike about the product?
On your first use of Hootsuite the navigation can seem somewhat intimidating at first. However, once you acquaint yourself with the flowi it is not that difficult to get around.
What problems is the product solving and how is that benefiting you?
The problem was logging into multiple social media accounts just to be able to manage our social presence. Hootsuite allows us to have visibility and measurement all in one spot.
Legal Services
Efficient Social Media Management Tool
Reviewed on May 12, 2026
Review provided by G2
What do you like best about the product?
I like how Hootsuite simplifies scheduling, engagement, and analytics across platforms while helping teams stay organized and maintain consistent communication with their audience.
What do you dislike about the product?
Hootsuite can feel expensive for smaller organizations, especially when key analytics and collaboration tools are locked behind higher-tier plans. The interface can also feel overwhelming at times, and some platform integrations are not always seamless.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the challenge of managing multiple social media platforms in one place. It helps save time through scheduling, improves team coordination, and makes it easier to track engagement and audience growth with analytics.
Food & Beverages
Intuitive Hootsuite Interface That Makes Scheduling and Support a Breeze
Reviewed on May 12, 2026
Review provided by G2
What do you like best about the product?
Hootsuite’s interface is very intuitive, so there isn’t a steep learning curve when it comes to understanding what it can do. From scheduling posts to responding to consumers through the inbox tool, and even how easy it is to work with the support team, I genuinely appreciate what Hootsuite offers.
What do you dislike about the product?
The social listening tool could use some improvement. Right now, there are limitations unless you subscribe to a higher tier. For example, it would be helpful to save searches or set up alerts without having to upgrade to an enterprise plan. We’re a smaller team, so we don’t need many of the other enterprise features, but those basic capabilities would make the tool much more useful for us.
What problems is the product solving and how is that benefiting you?
Before Hootsuite, we relied on each native platform’s own scheduling and reporting tools. Now everything is accessible from a single dashboard, which has streamlined our workflow, saved time and removed some of the hassle that comes with being a one-person social team.
Hailey M.
Versatile and User-Friendly Social Media Management Tool
Reviewed on May 11, 2026
Review provided by G2
What do you like best about the product?
I love the usability of Hootsuite. It's extremely clean and versatile, making it a great management tool. I appreciate how easy it was for our team to set up and get a good overview of the different features.
What do you dislike about the product?
Occasionally, there are some bugs with Hootsuite, especially with loading and accessing certain comments. I've brought this up in the past to the account managers, but they're really good at addressing any issues that do occur.
What problems is the product solving and how is that benefiting you?
Hootsuite gives me an organized view of all media and commentary across socials and community engagement.