Sold by: HootsuiteÂ
Deployed on AWS
Hootsuite is the social media performance engine that helps organizations turn social insights into clear action and measurable business impact.
4.3
Overview
Whether you're in marketing, sales, customer experience, or research, Hootsuite enables every team across your organization to unlock the value of social media.
Powered by AWS's scalable, reliable, and secure global computing infrastructure, Hootsuite is the trusted choice of hundreds of thousands of customers, from small businesses to the largest in the world. Hootsuite's shared calendars and automated workflows make it easy for teams to collaborate, create, schedule, and publish engaging organic content and advertising campaigns across all your social channels. Manage all your social customer care in a unified inbox, boost your reach with employee advocacy, and keep your brand safe with centralized governance, custom access levels, approval workflows, secure logins, and integrations with compliance tools like Proofpoint and ZeroFox.
Hootsuite's social listening solution has the world's largest repository of real-time consumer intelligence. Monitor 150+ million sources (including social networks, news sites, newsletters, blogs, forums, and more) to gather market and competitive intelligence, analyze sentiment and intent, spot emerging trends, and find and mitigate potential threats to your brand fast.
Our intuitive platform, powerful analytics, and expert training help your organization unlock the power of social and drive impact from your investment quickly. According to a study by independent research firm Altimeter, 68% of Hootsuite Enterprise customers start realizing value within 3 months.
With unparalleled expertise in social marketing, social listening, employee advocacy, and social customer service, Hootsuite helps your organization unlock the value of social media. To learn more about how our solutions can support your needs, contact us at AWSMarketplaceAMER@hootsuite.com (Americas) or AWSMarketplaceEMEA@hootsuite.com (EMEA).
Highlights
- LOVED BY CUSTOMERS: The highest-ranked social media management solution in the G2 2025 Awards, ranking #1 in 120 G2 Leader Rankings reports with 2,600+ five-star reviews and counting. Hootsuite is trusted by 200,000 customers and 25 million users across industries including more than 10,000 higher education institutions; 2,700 government agencies; 2,500 finance, insurance, and banking brands; 1,800 healthcare organizations; plus top brands in professional services, retail, technology, and more.
- BUILT FOR ENTERPRISE: Hootsuite scales to meet your evolving needs with flexible workflows, tailored configurations, and integrations with tools you already use, from CRM to project management and influencer marketing. With security policies and certifications including SOC2, ISO 27001, NIST CSF, and NIST 800-53, plus compliance with FedRAMP, FCA, FFIEC, IIROC, SEC, PCI, AMF, MiFID, and more, our commitment to data privacy and security is embedded in every part of our business.
- LEADING THE INDUSTRY: We're building for the future of social media performance. Our proprietary Blue Silk AI powers features across Hootsuite's platform, helping your teams streamline and automate content creation, campaign optimization, data analysis, and more. And we're widening our lead - compared with our closest competitors, Hootsuite has faster time to value, more flexible analytics, superior publishing tools, deeper social listening, and more than three times as many integrations.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Hootsuite Enterprise | Includes 5 users + 50 profiles | $25,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
users | Additional Standard Users | $3,250.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For support, you can reach us through our help center at https://hootsuite.com/help . You can also contact our support team via email at support@hootsuite.com for assistance with your queries.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Non-Profit Organization Management
Effortless Social Media Management with Reliable Scheduling Tools
Reviewed on Dec 08, 2025
Review provided by G2
What do you like best about the product?
Hootsuite makes it incredibly easy to manage multiple social media accounts across platforms. As a communications director with a high volume of scheduled content, I rely on the planner and scheduling tools every week. The interface is straightforward, the calendar view is clear, and the approval workflows help keep our team organized.
What do you dislike about the product?
Analytics can sometimes feel a little limited unless you upgrade to a higher plan. I’d also love to see even tighter integrations with tools like Canva. But overall, the platform is dependable and gets the job done.
What problems is the product solving and how is that benefiting you?
It centralizes content planning, publishing, and monitoring into one place. Instead of juggling accounts separately, everything lives under a single dashboard, which saves our team time and reduces errors. For small nonprofit teams, that efficiency really matters.
Financial Services
Good Features, But Navigation Can Be Tricky Without Premium Support
Reviewed on Dec 05, 2025
Review provided by G2
What do you like best about the product?
Centralized place to post all of our social media content (static and dynamic) on, including to Stories. We utilize it daily, essentially.
What do you dislike about the product?
Somewhat difficult to navigate and fully utilize if you don't pay for the subscription tier with a dedicated rep.
What problems is the product solving and how is that benefiting you?
A centralized platform for all social media accounts to be integrated, including the ability to pre-schedule all types of content.
Amy O.
Streamlined Social Media Management with Setup Challenges
Reviewed on Dec 04, 2025
Review provided by G2
What do you like best about the product?
I love how Hootsuite helps maintain all my social media platforms in one setting, allowing me to monitor multiple channels seamlessly from a single screen. This integration is very convenient for reviewing, editing, and revising my content across different platforms. I find the editing tools particularly valuable because they are time savers and are very streamlined, especially beneficial for beginning users. Overall, once set up, the experience with Hootsuite is quite smooth and efficient.
What do you dislike about the product?
The setup. I would say, just getting the whole program up and running is probably the most challenging. But once it's running, it moves pretty quick.
What problems is the product solving and how is that benefiting you?
Hootsuite helps maintain all my social media platforms in one setting on one screen, allowing me to review, edit, and revise my channels efficiently. The editing tools are a time saver and very streamlined for beginners.
Olivia C. P.
Easy Content Planning and Scheduling with Hootsuite
Reviewed on Dec 04, 2025
Review provided by G2
What do you like best about the product?
I love how easy Hootsuite makes it to plan and schedule content across multiple platforms. The dashboard is intuitive, and it keeps everything organized in one place.
What do you dislike about the product?
Sometimes adjusting the the size of the creatives accompaying a post is not as seamless as I would like it to be.
What problems is the product solving and how is that benefiting you?
Hootsuite helps centralize all our social channels, which eliminates the chaos of switching between platforms. It streamlines our workflow and makes planning, scheduling, and monitoring content much more efficient.
Automotive
A lot of cool templates to choose from
Reviewed on Dec 04, 2025
Review provided by G2
What do you like best about the product?
I like hootsuite to be honest, I dont have to struggle for templates to create posts, This gives me a lot of options to choose from, It has multiple options to choose from the list of social media which includes pintrest and whatsapp.
What do you dislike about the product?
I honestly did not find any issue with this platform apart from reconnection issue with social media platforms.
What problems is the product solving and how is that benefiting you?
the listening tools and analytics is just great and looks professional