Hootsuite

Hootsuite

Reviews from AWS customer

1 AWS reviews
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External reviews

6,903 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Insurance

Effortless Monthly Social Scheduling That Saves Me Hours

  • May 13, 2026
  • Review provided by G2

What do you like best about the product?
I can pre-plan my social media posts for the month, I write them out once and schedule their delivery to all my social platforms. It saves me so much time.
What do you dislike about the product?
On the odd occasion a social media platform needs manually reconnecting, but probably a failsafe from the social media platform rather than hootsuite.
What problems is the product solving and how is that benefiting you?
It is solving cross-platform social media posting. It saves me re-keying my social posts into each platform. This saves me a huge amount of time each month.


    Sophia M.

Streamlined Social Media Management with Ease

  • May 13, 2026
  • Review provided by G2

What do you like best about the product?
I use Hootsuite for social media content and it allows me to post to Facebook, Instagram, and other platforms without having to log on to each one individually. It's very time efficient for me, and I really appreciate that it links up to our DMS system. The scheduled posts created by our social media team are automatically synced up, and anything posted to our social accounts shows up through this scheduler. The platform's analytic insights can be tracked as well. Overall, the platform is really incredible and the initial setup was super easy.
What do you dislike about the product?
Sometimes it can just be annoying because I can't post to both accounts at the same time.
What problems is the product solving and how is that benefiting you?
Hootsuite lets me post to platforms like Facebook, Instagram, and more without logging into each one. It's time-efficient, syncing scheduled posts from our social media team directly, making content posting smooth and linked to our DMS.


    Emmanuel B.

Enhances Social Media Management with Ease

  • May 12, 2026
  • Review provided by G2

What do you like best about the product?
I love the dashboard, it's very easy to use. I also appreciate the insights I get from my posts, seeing how they're performing.
What do you dislike about the product?
Sometimes when you are trying to schedule a post, it fails, or sometimes it automatically disconnects some of the pages.
What problems is the product solving and how is that benefiting you?
Hootsuite makes it easier for me to schedule posts and manage social media pages. It integrates various platforms, speeding up my workflow and providing insights into post performance, making work faster and easier.


    HTC Marketing 2.

Unified Social Management, Needs Better Pricing

  • May 12, 2026
  • Review provided by G2

What do you like best about the product?
I really appreciate Hootsuite's scheduling feature, which saves me a lot of time instead of toggling between accounts. It's useful since our company owns multiple parks and we have many accounts to manage. I also like the AI feature, which helps me write captions, and the analytics that provide real-time data performance for all park accounts. Hootsuite makes viewing all accounts at once possible, allowing us to see which park performs best. The initial setup of Hootsuite was very easy, making the transition from SocialPilot smooth. It's also more effective and efficient, having exactly what we needed.
What do you dislike about the product?
Could be more affordable
What problems is the product solving and how is that benefiting you?
Hootsuite saved me so much time by allowing me to view all accounts at once, helping with captions, and providing real-time data performance for our park accounts.


    Food Production

Excellent All-in-One Platform for Managing Multiple Social Accounts

  • May 12, 2026
  • Review provided by G2

What do you like best about the product?
Hootsuite is an excellent way to be able to manage multiple social accounts from one easy to use platform. Not only does it allow you to post and schedule but you can also setup a mention search as well.
What do you dislike about the product?
On your first use of Hootsuite the navigation can seem somewhat intimidating at first. However, once you acquaint yourself with the flowi it is not that difficult to get around.
What problems is the product solving and how is that benefiting you?
The problem was logging into multiple social media accounts just to be able to manage our social presence. Hootsuite allows us to have visibility and measurement all in one spot.


    Legal Services

Efficient Social Media Management Tool

  • May 12, 2026
  • Review provided by G2

What do you like best about the product?
I like how Hootsuite simplifies scheduling, engagement, and analytics across platforms while helping teams stay organized and maintain consistent communication with their audience.
What do you dislike about the product?
Hootsuite can feel expensive for smaller organizations, especially when key analytics and collaboration tools are locked behind higher-tier plans. The interface can also feel overwhelming at times, and some platform integrations are not always seamless.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the challenge of managing multiple social media platforms in one place. It helps save time through scheduling, improves team coordination, and makes it easier to track engagement and audience growth with analytics.


    Food & Beverages

Intuitive Hootsuite Interface That Makes Scheduling and Support a Breeze

  • May 12, 2026
  • Review provided by G2

What do you like best about the product?
Hootsuite’s interface is very intuitive, so there isn’t a steep learning curve when it comes to understanding what it can do. From scheduling posts to responding to consumers through the inbox tool, and even how easy it is to work with the support team, I genuinely appreciate what Hootsuite offers.
What do you dislike about the product?
The social listening tool could use some improvement. Right now, there are limitations unless you subscribe to a higher tier. For example, it would be helpful to save searches or set up alerts without having to upgrade to an enterprise plan. We’re a smaller team, so we don’t need many of the other enterprise features, but those basic capabilities would make the tool much more useful for us.
What problems is the product solving and how is that benefiting you?
Before Hootsuite, we relied on each native platform’s own scheduling and reporting tools. Now everything is accessible from a single dashboard, which has streamlined our workflow, saved time and removed some of the hassle that comes with being a one-person social team.


    Gui P.

Easy Social Media Scheduling with Reporting, Needs More Flexibility

  • May 12, 2026
  • Review provided by G2

What do you like best about the product?
I think the reports are pretty easy to use, which makes it simple to show clients how their social media is performing. It's easy to schedule polls and create reports, and once a report is set up, it's pretty much done, making the process straightforward. The initial setup of Hootsuite is also pretty easy; it's like a walk-through with simple steps to connect accounts.
What do you dislike about the product?
I think you have a lot of limitations on the scheduling tool. So when you want to schedule a YouTube video, it's kind of limited. And when you wanna do many contents at the same time it's difficult as well. Like creating different formats for different channels, uploading that, like, you have to do once at a time. I think it would be great if I could schedule Instagram and Facebook posts, update the assets in the right forms for each one and do the copywriting different for each, but do it once for both.
What problems is the product solving and how is that benefiting you?
I used Hootsuite for social media scheduling and reports. It was good to have one tool to schedule all social media channels for the clients. The reports are pretty easy to use and handy for showing performance to clients.


    Hailey M.

Versatile and User-Friendly Social Media Management Tool

  • May 11, 2026
  • Review provided by G2

What do you like best about the product?
I love the usability of Hootsuite. It's extremely clean and versatile, making it a great management tool. I appreciate how easy it was for our team to set up and get a good overview of the different features.
What do you dislike about the product?
Occasionally, there are some bugs with Hootsuite, especially with loading and accessing certain comments. I've brought this up in the past to the account managers, but they're really good at addressing any issues that do occur.
What problems is the product solving and how is that benefiting you?
Hootsuite gives me an organized view of all media and commentary across socials and community engagement.


    Basim S.

Effortless Social Media Management with Quick Setup

  • May 11, 2026
  • Review provided by G2

What do you like best about the product?
I really like Hootsuite because of its ease of use. The user experience is quite intuitive and straightforward, which saves me time as it's not too difficult to use. I appreciate being able to utilize the features that the platform has. Also, the efficiency it brings allows me to focus more on my core competencies. The setup was very quick and easy, letting me connect all my different platforms in literally no time.
What do you dislike about the product?
I think there's a few things. For example, the story feature on Instagram. It'd be good if it could include the stickers that are intuitive to Instagram. It'd also be good to have features like a countdown or a link within the story to your web page. I think that's very important. Maybe being able to interact with other users on Hootsuite.
What problems is the product solving and how is that benefiting you?
I use Hootsuite for scheduling social media posts across platforms, getting ideas for posts, captions, and monitoring analytics to track post performance and find the best times to post.