Hootsuite
HootsuiteExternal reviews
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Efficient, reliable software.
What do you like best about the product?
Hootsuite helps me manage all of the social media platforms for our business in one place. The software is very user friendly and straightforward, and they offer tutorials and walkthroughs when starting out to make the transition easy. I am able to see multiple streams on one screen, and Hootsuite displays a detailed content calendar where I can see all of my scheduled posts in an organized way. I also found it very easy to move from the free version to a paid subscription.
What do you dislike about the product?
The only downside I have experienced is losing connections with my social media pages, and having to reconnect, but customer support has been incredibly helpful with that, and most of those issues are more related to the sites having temporary issues, rather than a Hootsuite error.
What problems is the product solving and how is that benefiting you?
Hootsuite is solving the problem of having to login to multiple accounts to see social media data. Having Hootsuite connect me to everything in one place has been a gamechanger for my productivity and efficiency.
Easy to use platform for social media planning
What do you like best about the product?
The simplicity of Hootsuite is what makes it great to me. Truthfully, we don't use it as much as we used to only because we've stripped our social media content down quite a lot over the years. However, I appreciate that the software is simple and easy to use for us, and the kind of thing I'm comfortable letting a colleague use in my absence if needed, even if they are not familiar with it. The scheduling process is simple, and I love the ability to manipulate content to work for different platforms - shorten for X, etc.
What do you dislike about the product?
Our company uses LinkedIn almost exclusively now, and as LinkedIn has its own scheduling capabilities we don't have as much of a need for Hootsuite as we used to when we were doing heavy content planning. However, that's more a reflection of our shift in need then anything else.
What problems is the product solving and how is that benefiting you?
We are not heavy on social media, but Hootsuite's publishing function allows us to preplan social media easily. I also appreciate the recommended posting times function.
Excellent scheduling tool
What do you like best about the product?
Hootsuite is a simple to use, efficent and easy way for me so schedule social media posts. I can clearly see what is set to be posted and what has already run. It keeps everything together.
What do you dislike about the product?
The price - I do find it expensive for a small business. It would be good if this was taken into consideration.
What problems is the product solving and how is that benefiting you?
It solves the problem of being able to set up future posts so not forgotten about.
I would be lost without Hoosuite
What do you like best about the product?
I manage 10 social media channels. I use Hoosuite multipe times a day for these accounts and the integration it provides me with the calendar scheduling on them is top notch. If I didn't use Hoosuite I am not sure what I would do. I have become a big fan of the AI writter as well and I often do try out the media library.
What do you dislike about the product?
I wish the media library was more robust.
What problems is the product solving and how is that benefiting you?
Prior to Hootsuite I had to log into each social media acount seprately. Thgis ended up taking a lot of time and just wasn't efficient. Hootsuite solved that for me.
My life made easier
What do you like best about the product?
I started at my company as a project manager, my role quickly evolved, now I am still managing the biggest client we have and still responsible for managing social media. While I know I haven't tapped into all of the goodness Hootsuite has to offer, it has allowed me to at the very least schedule out all of our Instagram, Facebook, and Twitter posts in one spot. I also use the tracking portion to see KPI's on all of the platforms in one space. And I occasionally respond to comments and messages for all platforms in one space on Hootsuite. It is very time saving and amazing. We use it at least once a week.
What do you dislike about the product?
I just started using the Story Scheduling option, however I wish there was a way to add all of the links, emojis, etc onto the story on Hootsuite and then post directly from Hootsuite instead of just getting the reminders via the app.
What problems is the product solving and how is that benefiting you?
Time management for posting and easily reviewed analytics. This is helpful to me because I am balancing multiple job descriptions.
Best scheduling platform
What do you like best about the product?
I love the integration with AI, helping write better captions, and the extra tools available for content creating! It's easy to use, I usually only use it 2x a week but have content posted every day, costumer support is very friendly and helpful.
What do you dislike about the product?
I often get logged off if not open the tab in a day or two, but I understand the security reasons
What problems is the product solving and how is that benefiting you?
Im not aware of any issues that have been fixed that were affecting my work.
User friendly, easy to navigate and gives me direct to the point analytics overview
What do you like best about the product?
User friendly, easy to navigate and gives me direct to the point overview of my analytics of multiple accounts
What do you dislike about the product?
Twitter/X still needs improvement. Need to fix your integration as the analytics/numbers shown on X analytics is different from what you're showing. Also, you should improve the feature on character limit especially is user has premium account on Twitter, the character limit should also adjust. And creating threads too
For Instagram, you need to fix the cropping of images. whenever I post carousel images with different image sizes/orientation, no matter how I adjust it here in hootsesuite, when it publishes, it messes it up. Preview shows it correctly but in actual post it';s different. Posting reels is really confusing here. cant find it.
But other features are really good and easy to navigate
For Instagram, you need to fix the cropping of images. whenever I post carousel images with different image sizes/orientation, no matter how I adjust it here in hootsesuite, when it publishes, it messes it up. Preview shows it correctly but in actual post it';s different. Posting reels is really confusing here. cant find it.
But other features are really good and easy to navigate
What problems is the product solving and how is that benefiting you?
Managing multiple accounts and getting overview of analytics in a few clicks
Hootsuite is the BEST!
What do you like best about the product?
It's ease of use and great user experience. You don't have to be extremely techy to figure it out.
What do you dislike about the product?
The analytics could be more robust. I'd like more report options when it comes to monthly analytics.
What problems is the product solving and how is that benefiting you?
Hootsuite really helps us streamline our social media onto one platform. We have 3 events with 3-4 accounts each so it really helps stay organized and see everything in one place.
If you have multiple social media channels, you need Hootsuite
What do you like best about the product?
Ease of use! I have worked in social media for 11 years and Hootsuite is by far the easiest social media organizational tool I've ever used. We easily post to multiple accounts for multiple programs several times a day with the calendar feature and it could not be easier.
What do you dislike about the product?
There is nothing in Hootsuite that I get frustrated with, which is rare.
What problems is the product solving and how is that benefiting you?
We have a team of social media content creators and it is convient to have one place where we can all post and optimize our posting times to bring the biggest engagement for our respective programs. Hootsuite makes it easy to manage.
easy and Insightful
What do you like best about the product?
The scheduling Calendar is amazing and the recommended times it gives
What do you dislike about the product?
I can select what type of post I want to schedule on Instagram Stor vs Reel vs Post when there is a video
What problems is the product solving and how is that benefiting you?
Post Scheduling and analytics
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