Hootsuite

Hootsuite

Reviews from AWS customer

1 AWS reviews
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  • 4 star
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6,921 reviews
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5-star reviews ( Show all reviews )

    Ann R.

Very Useful

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
I like the ability to schedule posts on multiple platforms. I also like that it has the ability to resize an idea for the various sizes on a specific platform.
What do you dislike about the product?
I wish there was a way to add a link within a story on Instagram. Right now, you can schedule a story but if it needs to be linked or have a button you have to post in real time.
What problems is the product solving and how is that benefiting you?
Hootsuite helps me manage my workload by allowing me to schedule posts in advance. It also helps me see the calendar for planning. I like that it tells you what national day it is so that if we want to be a part of it we can schedule a post for that day. I also like the tracking. It helps me see what posts are working well and how to tweak going forward.


    Katherine L.

Most user-friendly social media platform for nonprofits

  • August 13, 2024
  • Review provided by G2

What do you like best about the product?
Hootsuite is super user-friendly, making it accessible for even a novice. I also really appreciate the ease of tagging other accounts and the analytics, they are so complete.
What do you dislike about the product?
The one thing I dislike about Hootsuite is the price range for small businesses, the 100$/month cost is prohibitive for smaller companies.
What problems is the product solving and how is that benefiting you?
It makes it easier to schedule posts well in advance across multiple platforms, while also allowing easy collaboration among our team.


    Maria T.

User friendly and convenient

  • August 09, 2024
  • Review provided by G2

What do you like best about the product?
Integration with Canva. Ease of use. Pricepoint is decent.
What do you dislike about the product?
Accounts getting disconnected. Also the LinkedIn integration for adds needs more info on setup. I have tried multiple times to take advantage of the offer but cannot connect due to redirects etc.
What problems is the product solving and how is that benefiting you?
With a single setup post I can post to multiple accounts and save time. Also having Canva integrated in the module saves times and file management for adding visuals.


    Jacqueline M.

A time saving product

  • August 08, 2024
  • Review provided by G2

What do you like best about the product?
Hootsuite is a very user-friendly platform that I've been using for nearly a decade. It has changed quite a bit over the years but has remained consistent at doing the best it can with what API access social platforms provide. The ability to schedule content, plan content out, and view analytics and build reports in a centralized location is immensely valuable and useful for social media teams. Whether social media is 10% of your job or 100% of your job, Hootsuite is a great tool to help you save time and not lose your mind while managing your brand's social presence.
What do you dislike about the product?
As with any third-party product, Hootsuite is at the mercy of Meta, "X" or other platforms willing to share their API. Sometimes things break, and that can get annoying. But the Hootsuite team is helpful and responsive when those situations happen.
What problems is the product solving and how is that benefiting you?
Hootsuite is solving the issue of time management for social media managers. The ability to manage multiple things (DMs, comments, content scheduling) in one place is huge!


    Retail

I love the many features of Hootsuite!

  • August 06, 2024
  • Review provided by G2

What do you like best about the product?
I love that they have a 'best times' to post feature, you can schedule posts across all of your social media platforms and modify the copy for a specific platform - saves so much time.
What do you dislike about the product?
I am happy with Hootsuite! No complaints.
What problems is the product solving and how is that benefiting you?
Resizing the photos for each platform for me.


    Errin N.

Hootsuite works for our organization!

  • August 06, 2024
  • Review provided by G2

What do you like best about the product?
Hootsuite is an all-in-one solution for our office. It is easy to post to multiple platforms and very easy to use. It makes marketing for social media a snap. I use the AI function regularly if I am struggling with a message to my audience. Amazing! If not for Hootsuite, I would be spending unnecessary amounts of time posting to each platform. It saves me time!
What do you dislike about the product?
You cannot tag people or businesses in LinkedIn and that would be helpful.
What problems is the product solving and how is that benefiting you?
Time management! I post for two different entities and time is crucial. Hootsuite solves the problem of having to go to multiple platforms to post. I can manage my networks in one place!


    Lance G.

Easy to use social media scheduling, ads, and analytics

  • August 06, 2024
  • Review provided by G2

What do you like best about the product?
Hootsuite makes it easy to schedule social media across platforms, including FB, IG, and X. Hootsuite suggests the best time to create posts, based on past performace. The ad features make it easy to boost posts, customize audiences, and analyze the metrics from boosted posts. The analytics section creates reports that are downloadable so you can see how sponsored posts have perforned and create reports for management.
What do you dislike about the product?
Hootsuite offers several ways to boost posts. Depending on which method you use, different objective options are available. For example, if I use the "Find a post to boost" feature, the only options are "Awareness" and "Engagement". If I boost a post when I initially create it, then I have other options such as "Traffic" and "Video Views".

Also, when I choose a custom audience for a boosted post, I cannot initially change the ages for the audience. I have to create the boost, then go back and edit the audience and then the options to change the age range appear. Not sure why this is not available at the outset.

The data that comes from the reports in the analytics section does not always match the data that appears in the ads section when you click to see the performance of each post.
What problems is the product solving and how is that benefiting you?
Scheduling and promoting social media on a variety of platforms from a single location.


    erica M.

My small business uses hootsuite to schedule all our posts

  • August 06, 2024
  • Review provided by G2

What do you like best about the product?
It's easy to use and like that I can plan weeks in advance using the planner.
What do you dislike about the product?
I wish the timeline was still on the left hand side of the planner where you could change the time by dragging and wish you could post facebook stories
What problems is the product solving and how is that benefiting you?
Having a way to plan posts in advance


    breanna w.

Makes social posting and managing a breeze!

  • August 05, 2024
  • Review provided by G2

What do you like best about the product?
I love that Hootsuite makes scheduling easy! I can have all of our social accounts scheduled in advanced in such a short amount of time. I also enjoy the new implementaitons of AI
What do you dislike about the product?
The cost. I feel that when I started it was a great deal and after two years of use, the cost for the platform doubled. It was a just a shock.
What problems is the product solving and how is that benefiting you?
The ease of use and ability to post to multiple platforms seamlessly


    Marketing and Advertising

Love Hootsuite!

  • August 05, 2024
  • Review provided by G2

What do you like best about the product?
It's very user-friendly and is easy to navigate as a social media manager. I use Hootsuite to easily schedule daily posts for my job and it makes my work life way more convenient.
What do you dislike about the product?
I wish that Hootsuite made us able to optimize all the settings Instagram gives you when creating a post (music, location, tagging, etc.)
What problems is the product solving and how is that benefiting you?
It solves the problem of having to post everything right then and there. I love being able to plan and schedule my work posts on the Hootsuite calendar - so much more convenient!