Hootsuite
HootsuiteExternal reviews
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Easy to schedule communications
What do you like best about the product?
You can track different things easily e.g your company name being mentioned or a popular theme of discussion
What do you dislike about the product?
We have had some scheduling errors but these are easily fixed as you are notified by email
What problems is the product solving and how is that benefiting you?
We can schedule weeks ahead so we do not need someone actively posting on social media every day and this has freed up time for other activities within the business
The ultimate social media management system!
What do you like best about the product?
Hootsuite is one of the best ways to manage your social media. Not only is a great place to manage your different social media platforms but it is has online training to teach you how to become a more effective social media marketer. Hootsuite is kind of like a one stop shop when you are looking to manage a brand's social media platforms. You can schedule posts ahead of time for different platforms and use the calendar in-app to view how often you are posting. It is a great way to stay organized when creating and curating content. It also allows you to see different streams that you can follow. You can see when someone mentions your account or see accounts that you want to closely follow if they post great content that you can share. There are many fantastic uses for Hootsuite. You can even check your social media analytics through the dashboard which makes it easier than going to the different platforms themselves - although there is still value in going to the different platforms). If you have a team operating on the social media platform, you can have people put posts through for evaluation before posting and assign different tasks to different people. So, if you have a person make a complaint through social media you can assign that complaint to someone and then they can deal with it. You can also create standard replies for typical questions that can be edited or personalized before responding.
What do you dislike about the product?
One of the main things I dislike is that because of the way Twitter is set up you can't really create a post for both Twitter and Facebook. Even though the platforms are different and often target a different audience, you might want to create one post that would go to both Facebook and Twitter. However, with the Facebook Hootsuite can generate a link preview, which isn't a thing for Twitter. So with Twitter you would want to post a picture to go with your message to grab attention. Because of this, you cannot create a post for both Facebook and Twitter. Although, you can initially create the same post but you would have to go to the Twitter post before it is posted and edit the post to add in the photo. That's probably the easiest way to do it. I also don't like that if I'm going to post a video it doesn't always provide the link preview when posting. It seems to be a bit of a hit and miss. I usually opt to post videos in live time, which can be hard if I'm not really available at the time I want the video posted.
What problems is the product solving and how is that benefiting you?
I am able to sit down one day a week and plan and schedule out posts for my social media platforms for that entire week. This allows me to focus on other things and not have to worry if it's almost the optimal time to post and getting ready to send things out. I can plan it and walk away. So much easier.
Recommendations to others considering the product:
It will make your posting to different platforms easier and it helps you get a view from above to see who's saying what and even glean sentiment for your brand. It will make life so much easier!
Hootsuite is an excellent social media tool
What do you like best about the product?
I love the ability to manage and monitor numerous client accounts and social platforms. I also appreciate the clear, east-to-use layout and numerous publishing options. It makes the social world more manageable and measurable. I can manage all the profiles from one dashboard and am able to preschedule and automate content which is then measured with analytics. The team settings are also a fabulous help as multiple people can contribute and all be on the same page.
What do you dislike about the product?
Hootsuite seems to be the most comprehensive social media tool that I have used so far. It also tends to be the most popular. It was a bit annoying to use the Instagram feature of the app at times - as it send you a notification to your phone and then you have to crop the image and manually post from your phone. It's not a huge inconvenience, but would be nice if there was an easier way to preschedule Instagram posts and then just have them publish on their own.
What problems is the product solving and how is that benefiting you?
I have used Hootsuite in multiple different capacities through the past few years. Most recently, I use it to run our corporate accounts and preschedule multiple different social platforms to publish content. Previously, I utilized it at a boutique PR firm to work on multiple different clients. Using the same dashboard, I was able to create, monitor, schedule, and analyze posts for various clients.
Recommendations to others considering the product:
Use it! And utilize all the aspects of it. Dig deeper than just scheduling and look closer into media monitoring and analyzing tools that are available.
I love Hootsuite!
What do you like best about the product?
Hootsuite makes it easy to post, manage and schedule content from all of our social media channels.
What do you dislike about the product?
I dislike that when posting on the company Instagram account, I have to do it manually from my own phone, and Hootsuite sends a prompt. This can be frustrating during vacations and on the weekends.
What problems is the product solving and how is that benefiting you?
We have solved the problem of worrying about missing content or forgetting to post, because it makes it easy to pre-schedule content and plan everything out.
Recommendations to others considering the product:
Hootsuite is a fantastic one-stop shop for social media management and planning. It is nice to have everything in one place without having to bounce between platforms or management tools. Highly recommended!
Hootsuite is sweet
What do you like best about the product?
This is a great tool when you figure out how to use it.
What do you dislike about the product?
It takes a bit to figure out but other than that it's great.
What problems is the product solving and how is that benefiting you?
Easy posting on various social media sites.
Perfect.
What do you like best about the product?
We use the Enterprise account in the agency and it's a very powerful tool, that we used for scheduling and reporting.
What do you dislike about the product?
Sometimes it jumps some publication on Twitter, also is not update to the recent versions of Twitter (no 280 character) or Instagram (no Album)
What problems is the product solving and how is that benefiting you?
We can schedule for all the social channel for all the clients in one tool
Hootsuite for social media
What do you like best about the product?
I schedule all of the posts for the accounts I manage from one place which saves time.
What do you dislike about the product?
I dont like that I am limited so much on a free account
What problems is the product solving and how is that benefiting you?
I am aggregating all of my accounts into one.
Great online tool
What do you like best about the product?
This is great for managing blog posts and sharing to different platforms
What do you dislike about the product?
I dislike that there is now a fee and not free
What problems is the product solving and how is that benefiting you?
Managing my posts on different platforms
Recommendations to others considering the product:
Just keep in mind there is a fee to get most of the benefits of this software. However it does help with lots of aspects of blogging and managing social media sharing.
Excellent for scheduling social media posts
What do you like best about the product?
It's easy to use and largely works well...it's only flaked on me a few times. Great for scheduling stuff at any time including the middle of the night. Had my boss fooled thinking I was working late when I wasn't! I also like that there is a ton of helpful, largely free content on their website to help you out with social media, content marketing, etc.
What do you dislike about the product?
Not a lot to complain about. I would have gone to the paid version with our corporate account if we'd had the budget for it.
What problems is the product solving and how is that benefiting you?
Scheduling posts throughout the day and sometimes in the middle of the night to catch the folks on the other side of the world. I used to get a newsletter with a whack of content recs every morning and I used Hootsuite to scatter my posts throughout the day or even into other days.
Recommendations to others considering the product:
I like it better than Tweetdeck, although I haven't used that in years so I don't know what it's like now. I use Hootsuite for my corporate social media account as well as another one for personal. I like that they're a Toronto company and I LOVE their helpful free content! They have certifications too for social media which I may well take advantage of eventually (you have to pay for them, but the prices are reasonable and sometimes they're discounted).
Easy to use
What do you like best about the product?
I like that I can schedule Facebook posts for my business account.
What do you dislike about the product?
I can schedule Instagram posts but I have to go in and manually post them. It would be music easier if they posted like facebook ones do.
What problems is the product solving and how is that benefiting you?
I have more time to work on other things because I don't have to post to social media all the time since it does it for me.
Recommendations to others considering the product:
It won't publish to IG without your final steps but will for Facebook.
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