Hootsuite

Hootsuite

Reviews from AWS customer

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5-star reviews ( Show all reviews )

    Marketing and Advertising

Awesome software for your social media sites

  • May 11, 2025
  • Review provided by G2

What do you like best about the product?
Helps manage my content on social media specifically Instagram. I can easily make calendar and schedule my content and posts. It is easy to navigate around the tool so that is why I like using it.
What do you dislike about the product?
A little bit price too high for a small digital marketing analyst like me.
What problems is the product solving and how is that benefiting you?
Helps me manage Instagram account as I make calendars in it.


    Farheen K.

Why Hootsuite Is My Go To Tool for Cross-Platform Efficiency and Insights

  • May 11, 2025
  • Review provided by G2

What do you like best about the product?
The best feature of Hootsuite is its cross-platform posting capability, which allows me to post on several brand accounts from one place. I don't have to go through the hassle of logging into different platforms individually. I also love the unified inbox because it makes managing customer interactions incredibly simple by bringing together direct messages from all connected platforms in one place. Every day, I rely on Hootsuite for analytics, and the insights it offers make it simple for me to make decisions based on data. Bitly's integration is also smooth, so I can track and shorten links without ever leaving the platform. Whenever I've had questions, their customer service has been really helpful and quick to respond. Additionally, if there are any mistakes, posts can be edited directly on the platform.
What do you dislike about the product?
The inbox feature's performance, particularly on Instagram, is one issue I've found with Hootsuite. When it comes to carrying out tasks like marking a chat as resolved or pending, it frequently moves very slowly. Occasionally, even the delivery of messages can be delayed. When handling time-sensitive conversations, this has an impact on overall efficiency.
What problems is the product solving and how is that benefiting you?
Hootsuite genuinely saves me time by removing the hassle of cross-posting no more hopping between platforms to publish a single post. It also gives me comprehensive insights that enhance my capacity to organize content for the future. I especially appreciate how it suggests the best times to publish and even offers an AI writer to assist me in creating better captions.


    hezekiah j.

Hootsuite is a great tool for social listening and brand watch analysis

  • May 11, 2025
  • Review provided by G2

What do you like best about the product?
Insight Analytics and Inbox 2.0 are such great features to manage Public and Private messages
What do you dislike about the product?
None for now but i believe hootsuite has been proactive to ensuring regular update to align the platform with users expectations
What problems is the product solving and how is that benefiting you?
Hootsuite as a tool has grown our efficiencies in social media management and made available real time analysis to help business decision making.


    Shannon P.

Great for fast scheduling

  • May 09, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Hootsuite is how much time it saves our small marketing team. We wear a lot of hats, and being able to schedule content across all our platforms in one place is a game changer. I love the calendar view, it helps me stay organized and see the bigger picture. Plus, the reporting tools make it easy to understand what’s working so we can keep improving without wasting time digging through each platform. For a small team like ours, Hootsuite really feels like an extra set of hands.
What do you dislike about the product?
What I dislike about Hootsuite is that some of the more advanced features I’d love to use, like deeper analytics and better team collaboration tools, are only available on the higher-tier plans, which can be hard to justify on a nonprofit budget. I also find the interface a bit clunky at times; it works, but it’s not always as intuitive as I’d like when I’m trying to move quickly and wear multiple hats.
What problems is the product solving and how is that benefiting you?
Hootsuite is solving the problem of time and resource constraints. As a one-person marketing team at a nonprofit, I don’t have the capacity to be live on every platform every day. Hootsuite allows me to plan, schedule, and manage content across all our social channels in one place, which saves hours each week. It also helps me stay consistent with messaging, track engagement, and quickly adjust strategy based on what’s working - all of which leads to better outreach, stronger community engagement, and ultimately more support for our mission.


    Raymond P.

A great way to manage your social media channels

  • May 09, 2025
  • Review provided by G2

What do you like best about the product?
I really like the fact that I can manage many channels at once with Hootsuite. We have multiple channels across different languages which means we can have many users. I also like the way we can set an approval process allowing us to make sure our content is brand safe before releasign it to our audience.
What do you dislike about the product?
There is not a lot I dislike about hootsuite, any issues are usually platform limitations outside of Hootsuites control. I do wish you could have very low cost or free users that can just have visibility of the account rather tan have ot take a paid seat. I know they do these seats but only in packs of 20.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the issue of managing many channels at once and having a global visibility of our channels and campaigns.


    Lilio C.

Hootsuite helped us centralize oour social media strategy

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
The central social media calendar helped us organize across today's many different platforms. It also helps clarify what has already been prepared for publication so work is not duplicated. Very easy to use!
What do you dislike about the product?
There was a small learning period as the team got ramped on the platform, but overall it was not bad!
What problems is the product solving and how is that benefiting you?
Hootsuite is helping us solve the problem of having each platform have it's own distinct management tools. Now we have a one-stop shop for our social media needs!


    Amélie P.

Game-Changer for Our Social Workflow

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
We recently started using Hootsuite at the agency, and it’s already made a huge difference. It’s been especially helpful for scheduling across multiple accounts and keeping our team aligned in one place. The dashboard is super intuitive, and being able to monitor, post, and report from one platform has simplified our workflow big time. Wish we’d made the switch sooner!
What do you dislike about the product?
As helpful as Hootsuite has been for streamlining our social media efforts, there are two main limitations we’ve run into so far. First, the reporting—while convenient—isn’t as customizable or in-depth as we’d like, especially when it comes to client-facing analytics. We often end up exporting data and building our own reports manually to get the insights we need. Second, the ability to schedule Instagram Stories is limited. It requires extra steps or notifications to post manually, which slows us down and isn’t ideal when managing multiple accounts. Still, it’s a solid tool overall, just with a few gaps worth noting.
What problems is the product solving and how is that benefiting you?
Hootsuite helps us solve the chaos of managing multiple social accounts and campaigns across different clients. Before, we were juggling spreadsheets, last-minute posts, and scattered approvals. Now, we can schedule everything in one place, collaborate as a team, and get a clear overview of what’s going live and when. It’s reduced errors, saved us hours each week, and brought consistency to our content planning. For a fast-paced agency environment, that kind of structure is a game-changer.


    Nicole J.

Hootsuite Review

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
I like how Hootsuite allows you to schedule posts across multiple social platforms all in one place. It’s user-friendly, visually organized, and great for planning out content weeks in advance. The analytics and reporting features are also helpful in tracking performance and optimizing strategy.
What do you dislike about the product?
Some features are only available on higher-tier plans, which can be limiting for smaller teams.
What problems is the product solving and how is that benefiting you?
Hootsuite helps streamline content scheduling and ensures consistency across platforms, which is crucial when managing multiple alumni campaigns. It saves time, improves team coordination, and allows us to monitor engagement and performance all in one place. This helps us make informed decisions and better connect with our alumni audience.


    Devin B.

Makes Media Planning Seamless

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite allows me to plan our social calendar, target our audiences, and manage social media across all platforms in one central location. It also provides suggested times based off our following of when good times to post to increase audience and engagement. Love this tool! So easy to use and implement!
What do you dislike about the product?
Stories are hard to post, Instagram specifically, if you want interactive features. They have to be static or videos, not polls or questions, etc. Which is kind of tough.
What problems is the product solving and how is that benefiting you?
Scheduling in advance and planning to target audiences at specific times saves me so much time since I can just hop into Hootsuite and do whole months at a time!


    Taylor S.

Certification for school exams

  • May 08, 2025
  • Review provided by G2

What do you like best about the product?
I liked the interactive courses and training it provided me to prepare for the certification exams.
What do you dislike about the product?
App didn't work as well as it did on a computer.
What problems is the product solving and how is that benefiting you?
Helping me become certified in Social Media