Hootsuite

Hootsuite

Reviews from AWS customer

1 AWS reviews
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  • 4 star
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  • 2 star
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External reviews

6,921 reviews
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5-star reviews ( Show all reviews )

    Furniture

Amazing Business Asset!

  • April 01, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite has become an extension of our team, assisting in social media marketing and management and more. It is very easy to use and it's a tool we use everyday! Their Hootsuite academy programs allow for ease of integration into everyday work settings.
What do you dislike about the product?
It would be great to have trial features to see what features we would upgrade to use more!
What problems is the product solving and how is that benefiting you?
Hootsuite is becoming an extension of our team to benefit us in understanding our audience better and managing our social media to keep our plan up to date and moving forward.


    Brent B.

Don't Be Scared Away...

  • March 31, 2025
  • Review provided by G2

What do you like best about the product?
The price seems high, but the time and money you save IMMEDIATELY is the ROI that makes this very easy to use program worth each penny. The support component makes understanding what you're doing almost a complete breeze.
What do you dislike about the product?
Takes a little bit longer to set up than I'd like, but even THAT is worth the time.
What problems is the product solving and how is that benefiting you?
Prevents me (primarily) from dropping the ball anywhere that engagement could result in dollars!


    Firoz D.

One stop shop for easy management of Social Media Posts

  • March 29, 2025
  • Review provided by G2

What do you like best about the product?
Managing multiple social accounts (Facebook, Twitter, Instagram, LinkedIn, and more) from one dashboard. Plan and automate posts in advance, saving time.
What do you dislike about the product?
Can Feel Cluttered – The interface has a learning curve, especially for beginners.
What problems is the product solving and how is that benefiting you?
It is really time consuming for me to write up posts on various social media platforms from scratch, while Hootsuite helps me tackle that problem with ease as I can manage all my social media accounts from one dashboard and easily schedule/automate social media posts


    Camila B.

Easy and Efficient

  • March 28, 2025
  • Review provided by G2

What do you like best about the product?
The scheduling tool saves me so much time, and the analytics make it easy to see what’s working. When you’re running the entire marketing show on your own, it’s an absolute lifesaver
What do you dislike about the product?
The pricing can be pretty steep, especially for small businesses or solo marketers on a budget. The free plan is also pretty limited, which can be frustrating if you’re just starting out or need more advanced tools without the high price tag.
What problems is the product solving and how is that benefiting you?
Hootsuite makes scheduling easy by posting at the best times for engagement, so I don’t have to. It’s a lifesaver for managing multiple accounts and time zones!


    Noah B.

Great Product and Support Team

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
The Hootsuite team does a fantastic job during the onboarding/implementation process and makes learning the software extremely easy.
What do you dislike about the product?
I have no downsides currently other than some small features that they are currently working on implementing.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping us unite all of our social channels under one software system, which makes it a lot easier to keep track of our brands and run analytics reports.


    Lila K.

Management made easy

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
Hootsuite makes it easy to schedule content in advance for Instagram, Facebook, and LinkedIn, keeping us consistent without having to post manually every day. The bulk scheduling tool has been a time-saver, allowing us to focus on engagement and strategy rather than daily posting. One of our key goals in 2025 is to increase our Instagram following by 10%, Hootsuite helps track our progress with clear analytics on follower growth, engagement, and top-performing posts.
Hootsuite also allows us to respond to comments and messages across all platforms in one place. This has helped us foster stronger relationships with our community!
What do you dislike about the product?
While scheduling standard posts is seamless, we’ve found that Instagram stories and reels require more manual effort. Hootsuite provides reminders to post them, but it doesn’t fully automate the process. Tagging accounts also seems to be an issue through Instagram and sometimes Facebook.
The basic analytics are helpful, but to access deeper insights (like competitor benchmarking or advanced reporting), we’d need to upgrade to a more expensive plan.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping me work with my marketing team in a way where everything is centralized, and able for everyone to locate, edit, and input ideas. This has allowed us to grow our social awareness and thrive as a team. Hootsuite not only keeps everything in one place for posting, but also for tracking insights and analytics.


    Computer Software

Best Tool for Social Media Management

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
What i like best about Hootsuite is the ease of use of the tool for all our social scheduling of posts on diffferent channels & the analytics part. The dashboard is very comprehensive & easily understandable. The social listening is also very good in Hootsuite. The AI recommendations are really good. Customer support is really helpful & available quickly.
What do you dislike about the product?
Nothing as such so far. I am pretty happy with the tool as of now.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping us in scheduling our posts for the upcoming months as per our social media calendar. The analytics we get is very good & helpful in making our improvisations to the content & timings of the posting. The AI reccommendations from the tool are also pretty good. Overall, its a very good tool for all your social media requirements.


    Allen E.

Great way to show your business to the world!

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
I love that I can schedule posts to mulitple platforms. This allows me to sit down one time and schedule to have my business promoted for several days which frees up time for me to do other things! I use this feature a lot as it works well with my schedule. I also find it very easy to set up and link my social media to Hootsuite.
What do you dislike about the product?
Hootsuite is great, but in a few instances Hootsuite disconnects from my social media platforms and I have to "reconnect". It is a quick process but can be annoying when it happens.
What problems is the product solving and how is that benefiting you?
Hootsuite saves time for me when I post ads on social media accounts like Facebook and Insta to promote my business which allows me to get other tasks completed. Hootsuite helps me when I do not have my creative juices flowing by offering AI help to help describe and jazz up my posts!


    Construction

Best platform for Social Media Insights

  • March 26, 2025
  • Review provided by G2

What do you like best about the product?
It's very intuitive, you can check the insights for all the social media channels you have. The reports are accurate and updated at the same time as the platform. The scheduling process is also easy. I use it at least twice a week to generate reports of how our social media is doing. It's easy to implement in any company, and it's a must have. Not too hard to integrate into any system.
What do you dislike about the product?
This is not really a Hootsuite problem but a meta problem that does not allow other companies to schedule Instagram stories.
What problems is the product solving and how is that benefiting you?
Gives me a deeper insight on how to optimize across the channels.


    Zara C.

We like the feedback the platform provides.

  • March 26, 2025
  • Review provided by G2

What do you like best about the product?
The ai functions such as suggested hashtags is so useful.
What do you dislike about the product?
It's often difficult to tag companies because they don't have the same name across various channels. It could be easier to search for companies to tag.
It could be nice if it automatically reduces the wordcount for twitter using an ai function.
What problems is the product solving and how is that benefiting you?
It is a speedy method to schedule posts.