Hootsuite
HootsuiteExternal reviews
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Makes social media easier
What do you like best about the product?
Hootsuite is easy to use and soves a ton of time. Earlier when I did social media analysis manually, it was a time consuming hectic process. Now I can easily rely on the software to do the work for me. It is easy to implement and the support team is 5/5 helpful. I have been using the platform for over a year now and definitely see the positive difference in our social media stratergy and growth.
What do you dislike about the product?
Hootsuite keeps disconnecting from social media handles which can be quite frustrating, thus integration is required time to time. Regardless, the metrics ae pretty accurate so that makes it up.
What problems is the product solving and how is that benefiting you?
Hootsuite saves me a lot of time and help me create social media reports easily. I can also view all our progress across different platforms at one place and the brand watch helps me ensure our PR is on right track.
Easy & Efficient
What do you like best about the product?
I love how easy it is to post across multiple social media platforms from one place.
What do you dislike about the product?
There's very little I dislike. It's user-friendly and not a problem to navigate.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping me reach multiple audiences - through X and through LinkedIn, by simply posting in one place. There is a different audience in each platform. Rather than having to post separately, Hootsuite allows me the ease of one single post on my end.
I love using Hootsuite it makes social media easier
What do you like best about the product?
How easy it is to schedule out weeks for social posting
What do you dislike about the product?
The interface can be confusing at times could be alot easier to operate if it was made easier.
What problems is the product solving and how is that benefiting you?
It is allowing me to have a social media schedule for the months and weeks.
Makes Scheduling Easy!
What do you like best about the product?
I create content for our entire year during the quiet time after Christmas and then schedule it all to go out throughout the year. This is for all the special event days. Then I use it all the time throughout the year whenever I create a post for our events so it goes to all channels at once. I love that I can create a post for our 4 SM channels and then slightly customise the post for each channel, or update it at a later stage.
It was really easy to setup and add new SM channels as we joined them. To be honest, it's ticked over so well, I haven't had any reason to contact customer support at all so far and I've been using it for a few years now!
It was really easy to setup and add new SM channels as we joined them. To be honest, it's ticked over so well, I haven't had any reason to contact customer support at all so far and I've been using it for a few years now!
What do you dislike about the product?
The only feature I'd like to see (unless I just don't know how to do it!), is to be able to edit a post that's been scheduled across multiple platforms instead of having to edit each individual platform's post if I need to change it later on.
What problems is the product solving and how is that benefiting you?
Being able to post once instead of 4 times is a huge time saver!
Hootsuite Has Made My Work More Streamlined!
What do you like best about the product?
I absolutely love the automation features of Hootsuite. It has made doing my job as a social media manager effective and efficent. I'm able to schedule content weeks and even months in advance all at once. This has freed up more time for me to focus on other areas in my role. The reports are also something I rely on heavily. The data and automated reports have allowed me to cut time gathering that data from each platform, all in one place. I use the reports to share out the analytics for our social not just with my team members but org wide. I'm a huge fan of Hootsuite overall, it's one of the best social media tools out there.
What do you dislike about the product?
I don't have much to dislike about hootsuite. The only thing I can think of is that I guess I don't use the ads or listening function. Mainly because I don't know how to use them or find a need for them. I would be interested in some more training around all the features hootsuite has to offer because I don't think I am taking full advantage of them.
What problems is the product solving and how is that benefiting you?
Hootsuite has solved my problem of quick and efficent data gathering. Previously I would have to gather all social media data myself from each individual platform. Hootsuite saved my time and does it for me. Now I can focus on diving into that data and understanding it properly.
Everything I need to make my job easier - all in one place
What do you like best about the product?
I like the number and variety of different features that allow me to manage the most important aspects of social media easily and efficiently. The user interface is super intuitive and not only simple to learn but also to teach. We recently had to add a few users to the team so we could tackle the large amount of social media inquiries we get on regular basis. It took one 30-minute session to explain the platform to my team and fully integrate the tools. We use Hootsuite every single day and it makes our jobs a lot more managable (and enjoyable).
What do you dislike about the product?
We've had trouble reaching out to a customer support rep in the past. We haven't tried to reach out again in a while and, to be quite honest, we didn't have the need to. All I am trying to say is that it would be great to have one contact at the company that could assist us whenever we have issues or need help with a feature.
What problems is the product solving and how is that benefiting you?
Hootsuite has helped us effectively and efficienly manage the whole scope of activities that make a social media account successful. From ease of posting in bulk to assigning and categorizing social media interactions, the tool not only makes our jobs easier but also gives us more opportunities to get to know and understand our customers better. Now, with the addition of the listening tool, we're also able to make informed decisions on content that is more relevant and useful to our customers.
Convenient, User-Friendly, Adaptive Social Planning Software
What do you like best about the product?
I've been using Hootsuite for several years now, and I recommend it to anyone managing several social media accounts. It makes scheduling across platforms quick and easy while also providing ideas, celebration reminders, and more. The software lets you know when the most effective time of day to post will be to reach your intended audience. One newer feature that I've come to rely on is the Owly AI. This is especially helpful for monthly or yearly worldwide celebrations. After a few years, my creativity to create unique posts for each holiday has run dry, and Owly helps keep things fresh while still maintaining our brand voice. Another feature I use regularly is the hashtag generator.
What do you dislike about the product?
I don't like the constant pop-up messages that seem to invade my screen every time I'm trying to schedule something in Hootsuite or just log in. I like being in the know about upcoming webinars and new features, but I prefer to only get thought updates through the Hootsuite newsletter. I don't need or want to be bombarded with it when I open the software.
What problems is the product solving and how is that benefiting you?
Hootsuite allows me to view our entire social media calendar at a glance instead of having to go into each social platform to confirm. Being able to view everything at once helps to understand where I may have opportunities to incorporate different media or where I may need to pare down in the week.
Switched to Hootsuite after using another social software
What do you like best about the product?
I love the Hootsuite analytics. My team uses another CRM and it has decent social analytics. I like how you can get more in-depth in Hootsuite and the layout is easy to understand.
What do you dislike about the product?
I use my laptop to do work, and the social viewing felt a little too compact at first, but I got used to it. Plus, they give you different layout options for viewing, so you can use what you think is best.
What problems is the product solving and how is that benefiting you?
Hootsuite is solving my use of analytics reporting for my team. I used to manually write out and calculate some metrics that another CRM did not provide. Hootsuite analysis has saved me a lot of time.
Hootsuite has made my work easier
What do you like best about the product?
How easy and convenient it is to post across social media, especially since we use multiple platforms for organic marketing for our nonprofit organization.
What do you dislike about the product?
We use LinkedIn the most and it's inconvenient sometimes when we can't directly tag accounts or create different types of posts - it's a little limited.
What problems is the product solving and how is that benefiting you?
It's helping us save time and energy that goes into managing multiple social media. Also, it helps with analyzing our data all in one place to see our followers, which posts and channels are performing the best.
Boosting Business Efficiency with Hootsuite: A Must-Have Social Media Tool
What do you like best about the product?
Hootsuite has truly been a game changer for my business when it comes to managing social media. The platform streamlines the process of scheduling posts across multiple accounts, saving me valuable time each day. It allows me to plan my content in advance, ensuring that I can maintain a consistent and professional online presence without feeling overwhelmed.
The analytics feature is another highlight—Hootsuite gives me the ability to track engagement, which helps me understand what content resonates most with my audience. This insight has been invaluable for tweaking my strategy and ensuring I'm always hitting the mark.
Overall, Hootsuite has been instrumental in optimizing my social media efforts. It’s user-friendly, efficient, and has made staying organized a breeze. I highly recommend it to any business looking to enhance its social media management!
The analytics feature is another highlight—Hootsuite gives me the ability to track engagement, which helps me understand what content resonates most with my audience. This insight has been invaluable for tweaking my strategy and ensuring I'm always hitting the mark.
Overall, Hootsuite has been instrumental in optimizing my social media efforts. It’s user-friendly, efficient, and has made staying organized a breeze. I highly recommend it to any business looking to enhance its social media management!
What do you dislike about the product?
One downside of Hootsuite is that its pricing can be a bit steep for small businesses with limited budgets.
What problems is the product solving and how is that benefiting you?
The ease of being able to post on multiple platforms at one time, huge time saver!
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