Hootsuite
HootsuiteExternal reviews
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A social media and business building powerhouse
What do you like best about the product?
User experience in the platform - very intuitive,powerful capabilities
Customer support is always on point - and a great partner to our business
Customer support is always on point - and a great partner to our business
What do you dislike about the product?
No downsides when compared to other social media management platforms
What problems is the product solving and how is that benefiting you?
We use Hootsuite to manage social media for our business - it saves a tremendous ammount of time to be able to post to all platforms at once, schedule posts, and review aggregate data and engagement from a single dashboard.
We also use the amplify platform as a core deliverable for our clients, by providing them a platform to intergrate all social accouts, but filled with content related to their businesses that they can use to expand their reach and client engagemenet. The ability to manage, create and distribute content in amplify for our clients is extremely easy
Lastly - we manage social media content development, deployment and management for a number of our clients - Hootsuite allows us to easily manage their content, post on their behalf and report on the success we're seeing to help enhance our own valye proposition.
We also use the amplify platform as a core deliverable for our clients, by providing them a platform to intergrate all social accouts, but filled with content related to their businesses that they can use to expand their reach and client engagemenet. The ability to manage, create and distribute content in amplify for our clients is extremely easy
Lastly - we manage social media content development, deployment and management for a number of our clients - Hootsuite allows us to easily manage their content, post on their behalf and report on the success we're seeing to help enhance our own valye proposition.
One stop shop for all the fun
What do you like best about the product?
I like that I am able to schedule cross platform post easily. I use this software frequently. I find it very useful that even if I have writters block, I can still get content out by using the AI content feature. This is by far the easiest software to use to get cross platform content out. And, if I ever have issues I know I can count on customer support to be there. If you have not tried it yet, I highly recommend it. It's so easy to set up and get going!
What do you dislike about the product?
There isnt a single thing I would change about Hootsuite.
What problems is the product solving and how is that benefiting you?
Cross platform posting. Its such a pain to have to log in across all platforms at a specific time and post. But, with hootsuite I can easily log in when I have time, write one post, and post it every where.
An Absolute Game-Changer for Social Media Management!
What do you like best about the product?
All-in-One Dashboard: Easily manage multiple social media accounts from one clean, central hub.
Advanced Scheduling: Schedule weeks (or months) of content in advance with just a few clicks.
Insightful Analytics: Powerful reporting tools help track performance, engagement, and ROI.
Team Collaboration: Smooth workflow for teams with roles, permissions, and approval processes.
Reliable Monitoring Tools: Track mentions, keywords, hashtags, and brand sentiment in real-time.
Advanced Scheduling: Schedule weeks (or months) of content in advance with just a few clicks.
Insightful Analytics: Powerful reporting tools help track performance, engagement, and ROI.
Team Collaboration: Smooth workflow for teams with roles, permissions, and approval processes.
Reliable Monitoring Tools: Track mentions, keywords, hashtags, and brand sentiment in real-time.
What do you dislike about the product?
Pricey for Small Teams: Premium plans can be expensive, especially for startups or solo users.
Limited Features on Free Plan: The free tier is quite restricted—better for basic use only.
Learning Curve for New Users: While powerful, it can feel overwhelming at first.
Slow Refresh Times: Streams can sometimes lag when monitoring live feeds or mentions.
Basic Image Editing: Native image/video editing tools are quite limited compared to dedicated design apps.
Limited Features on Free Plan: The free tier is quite restricted—better for basic use only.
Learning Curve for New Users: While powerful, it can feel overwhelming at first.
Slow Refresh Times: Streams can sometimes lag when monitoring live feeds or mentions.
Basic Image Editing: Native image/video editing tools are quite limited compared to dedicated design apps.
What problems is the product solving and how is that benefiting you?
Managing Multiple Social Media Accounts
Inconsistent Posting & Scheduling Chaos
Lack of Performance Insight
Difficulty Collaborating as a Team
Missing Customer Engagement Opportunities
Wasting Time on Repetitive Tasks
Inconsistent Posting & Scheduling Chaos
Lack of Performance Insight
Difficulty Collaborating as a Team
Missing Customer Engagement Opportunities
Wasting Time on Repetitive Tasks
Fantastic tool to optimize your social media activities.
What do you like best about the product?
The user friendliness of the platform. Everything is well presented and you can play with the data very easily. Plus, Tik Tok works on the platform.
What do you dislike about the product?
From time to time, certain social media pages are disconnected from the app for no apparent reason.
What problems is the product solving and how is that benefiting you?
Great economies of scale, easy for communication, and planification.
Sweet Hootsuite!
What do you like best about the product?
Hootsuite has been my go to for all of my Social media management and analytics. Its very user friendly, was easy to link all my social accounts to as well. I have 16+ alone people that I manage multiple accounts for so that was important. Jared our Account manager has always been so valuable and helpful and leads us to the right area for assistance. I log into Hootsuite everyday so to have the ease of use of, planning, Scheduling, using AI for quick copy and the analytics all in one is phenomenal.
What do you dislike about the product?
The one downside I have found with Hootsuite is the incompataibilty to post Facebook stories. This si the only catergory I have to go and use the Meta for.
What problems is the product solving and how is that benefiting you?
Hootsuite allows me to have a one stop shop for all things social media, I can stay in the software for, Planning, copywriting, seo, anyaltics and inbox managment.
Great for managing multiple social accounts!
What do you like best about the product?
Most helpful part of Hootsuite is that my onsite teams can schedule their content weeks in advance to limit stressors during the normal weekly workload.
What do you dislike about the product?
I do wish there was a better way to manage social stories.
What problems is the product solving and how is that benefiting you?
Hootsuite is making it easier for our onsite teams to manage their content and it's allowing us to dig into some great analytics.
Hootsuite make my workload more easy to manage
What do you like best about the product?
The platform is really easy to use from the perspective of UX/UI, it's really intuitive and it help you to keep your social media strategy organized.
Tags on content are simply amazing, they help me to understand wich kind of content and design is being loved by my community thanks to the analytics feature.
I think the analytics that Hootsuite provide are really helpful when you are trying to identify insigths about your customers to give them the content they need or want.
The implementation was really quick. In the latin american market I'm working with 8 social media workflows and the experiences has been amazing.
Tags on content are simply amazing, they help me to understand wich kind of content and design is being loved by my community thanks to the analytics feature.
I think the analytics that Hootsuite provide are really helpful when you are trying to identify insigths about your customers to give them the content they need or want.
The implementation was really quick. In the latin american market I'm working with 8 social media workflows and the experiences has been amazing.
What do you dislike about the product?
Well, I found an issue with the content calendar view exporting feature. When I tried to export the social media calendar to give some information about to the commercial team, the calendars were exported without any data. After reporting the problem, the technical team solve the problem after two months and I think it's a really long time when you have to give some visibility about what you are doing on social media to the management team on the company without the export functionality.
What problems is the product solving and how is that benefiting you?
As I work with 8 different countrys with different content, Hootsuite help me to make easier to manage all the content and the analytics for each country. With this software, I can save a lot of manual work and it's really helpful with all the workload I have.
An incredible social and data analytics tool!
What do you like best about the product?
It is a tool we use daily and we have been using it for more than 5 years.
Its use and implementation have been simple and quick.
The platform offers many modules that include:
- Social media management: management, scheduling of posts, and responding.
- Data analytics: Generates quick and simple reports.
- Internal reports on the tasks performed by the teams.
- Integration with artificial intelligence.
- Integration with Talkwalker
The support team and account executives provide timely responses and resolve all questions.
Its use and implementation have been simple and quick.
The platform offers many modules that include:
- Social media management: management, scheduling of posts, and responding.
- Data analytics: Generates quick and simple reports.
- Internal reports on the tasks performed by the teams.
- Integration with artificial intelligence.
- Integration with Talkwalker
The support team and account executives provide timely responses and resolve all questions.
What do you dislike about the product?
The only thing I didn't like is that the Amplify tool is very expensive. Also, it doesn't have a tool for Influencer Marketing.
What problems is the product solving and how is that benefiting you?
It has allowed us to optimize the workflow and reduce management times, as well as delivery in reports.
Easy to use and has been very helpful. Good customer service
What do you like best about the product?
Social post scheduling & analytics dashboard
What do you dislike about the product?
Sometimes can be buggy and a little uncustomizeable
What problems is the product solving and how is that benefiting you?
Helping us immensely to track performance and also schedule posts
Promotional Marketing Manager
What do you like best about the product?
I like its analytical capabilities, as well as the "boost" feature for Facebook & Instagram. It makes it super easy to schedule "boosted" posts.
What do you dislike about the product?
I've experienced minor glitches with posting.
What problems is the product solving and how is that benefiting you?
It's helping us track how our year over year growth is among our social media platforms.
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