Hootsuite
HootsuiteExternal reviews
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Easy to use!
What do you like best about the product?
I have love hootsuite for years, but the recent upgrades and ease to it are amazing!
What do you dislike about the product?
my biggest social media struggle is coming up with content - i wish there were suggested content things besides "national days"
What problems is the product solving and how is that benefiting you?
being able to schedule easily and post on multiple platforms
Ideally the best - Hootsuite
What do you like best about the product?
Hootsuite is truly the best out there and everything is good from analytics to management
What do you dislike about the product?
Client Services Support. Apart from that everything is great
What problems is the product solving and how is that benefiting you?
Allows me to plan ahead and focus on other activities
Social Media Strategist
What do you like best about the product?
I like how convint to use the analytics from Hootsuite as all the databases from our social media platforms are connected to Hootsuite.
What do you dislike about the product?
Sometimes it's hard to manage the inbox when getting lots of messages.
What problems is the product solving and how is that benefiting you?
Hootsuite illustrates all the data in a clear way which helps me put together the report and analyze it faster and easier.
Hootsuite is Easy to Use and Great Customer Service
What do you like best about the product?
The platform is user-friendly and offers a simple process to upload social media posts to multiple platforms. Plus, the customer service is great and offers quick responses and easy step-by-step solutions.
What do you dislike about the product?
My only dislike is that currently I can't add music to reels in the platform.
What problems is the product solving and how is that benefiting you?
It makes it easier to publish across multiple platforms and accounts, and it makes scheduling simple. It also offers great insight into performance and metrics.
Incredible Design
What do you like best about the product?
The ability to schedule hundereds of posts is a massive time saver. The ease of use is amazing. This program has cut my workload in half, if not more, and I use it every day! Customer support has been top-notch as well.
What do you dislike about the product?
There are not many downsides to be honest, other than the price. My price has gone up a few times over the past 5 years but that is to be expected.
What problems is the product solving and how is that benefiting you?
Having to schedule daily posts is a massive time consumer. The ability to schedule posts and walk away has saved me thousands of hours of my life!
Great partner
What do you like best about the product?
Their customer service is equal to none.
What do you dislike about the product?
They can be pricey and are constantly trying to upsell.
What problems is the product solving and how is that benefiting you?
We are in a highly regulated industry and need to approvals workflow in order to be active on social media.
Very easy to use social scheduling website
What do you like best about the product?
I love that I am able to schedule posts across multiple platforms at once. I also make use of the analytics feature.
What do you dislike about the product?
I dislike that Hootsuite cannot allow longer character limits on posts being scheduled to Twitter despite the Twitter account that is connected being verified and able to post longer captions. I have to schedule directly on Twitter's website
What problems is the product solving and how is that benefiting you?
It allows me to schedule multiple posts at once instead of one by one, this is important when I need to manage 4 social media channels. It saves me a lot of time.
It's the perfect tool for social media management; it helps me optimize my time.
What do you like best about the product?
What I like the most about Hootsuite is that it's a very easy-to-use and understand tool.
What do you dislike about the product?
I don't like that we can't tag profiles when scheduling posts.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping us boost our KPIs organically through our ambassador program.
Easy daily use improving online presence
What do you like best about the product?
It is very user friendly and provides great insight into my organization's social channels. Being able to manage multiple accounts across various platforms all in one place makes sharing events and news from my organization so much easier and effective. It helps us maintain a consistent and engaging online presence.
What do you dislike about the product?
The cost is a little high for what is offered.
What problems is the product solving and how is that benefiting you?
Hootsuite is helping my organization determine which posts are best for specific audiences. It's streamlining communication and allowing us to engage with our audiences more authentically and more often. We are able to promote events and share news effectively by scheduling posts across platforms and analyzing metrics.
The Best In The Business
What do you like best about the product?
It is rare to find a team outside of your organisation who care so much about helping you achieve your objectives. We have been using Hootsuite and its associated products, such as Talkwaker and Tint, for years now and I wouldn't use any other supplier. Every Hootsuite team member has gone above and beyond for us and currently Alex Wedderburn is helping us implement a major digital transformation project which will bring in enhanced governance and supercharge our impact on social media. The team's expertise in our sector brings so much added value to everything we do with them, it really is like they are an extension of my team. We use Hootsuite and assocaited products multiple times every day. They are extremely easy to use and have intergrated into our workflow really easily. I wouldn't hesitate in recommending Hootsuite to any organisation as the insights they bring really are game-changing.
What do you dislike about the product?
I am really struggling to think of downsides. The only thing I can think of are some of the limits on community management functionality, but I want to be really clear that that is down to the social media platforms' limits rather than Hootsuite's.
What problems is the product solving and how is that benefiting you?
Hootsuite gives us, as a large scale and complex organisation, enhanced governance. It also allows us to understand the needs of our audiences and react to rising and ever-evolving issues, through social listening. The platform allows us to collaborate efficiently with team members across the organisation, to save time and effort, and the analytics allow us to measure success with custom metrics which matter to our unique organisation, rather than relying on the rigid metrics which don't serve our needs. Tint allows us to ensure we are only using user-generated content which we have the rights to use, so reducing risk.
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