Hootsuite
HootsuiteExternal reviews
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User-Friendly with Excellent Customer Service
What do you like best about the product?
Currently, we find that being able to create different teams and onboard hundreds of users is Hootsuite's most useful feature for our organization. It aligns with our goal to post on behalf of our dealers' pages promoting our products.
What do you dislike about the product?
It would be helpful if we were able to add more accounts to posting teams without it slowing down during the scheduling process.
What problems is the product solving and how is that benefiting you?
Being able to do all of the above in one single platform.
Really great experience with the Hootsuite platform & team the past 5 years!
What do you like best about the product?
As a large company with over 80+ social media channels and 25+ admins, Hootsuite has allowed us to centralize and manage numerous accounts in one platform, making it easier to coordinate across different brands and ensure consistency in messaging and branding. The platform offers collaboration features that allow team members to assign tasks, approve content, and track progress.
Hootsuite provides detailed analytics and reporting tools, which are essential for tracking the performance of our posts, campaigns, and overall social media strategy. My favourite
Overall, the dashboard and interface of the platform as improved over the last few years, making it organized, easy to navigate, and user-friendly.
Lastly, I've maintained a great relationship with the Hootsuite support team
Hootsuite provides detailed analytics and reporting tools, which are essential for tracking the performance of our posts, campaigns, and overall social media strategy. My favourite
Overall, the dashboard and interface of the platform as improved over the last few years, making it organized, easy to navigate, and user-friendly.
Lastly, I've maintained a great relationship with the Hootsuite support team
What do you dislike about the product?
Lots of different features, apps and integrations that can have a steeper learning curve and steeper pricing for add-ons!
What problems is the product solving and how is that benefiting you?
It's a centralized platform that has allowed global collaboration between our marketing teams, streamlining workflow and centralizing content in one place to ensure consistent branding and messaging across all channels in Europe, Australia and North America.
With the sheer volume of content and posts our team puts out everyday - this is a great scheduling and tracking tool to manage the heavy volume of content.
With the sheer volume of content and posts our team puts out everyday - this is a great scheduling and tracking tool to manage the heavy volume of content.
Would 100% recommend
What do you like best about the product?
Hootsuite has been invaluable for managing our social media presence efficiently and effectively. Its platform allows us to schedule posts, monitor engagement, and analyze performance across all our social channels from one central dashboard. Beyond the tool itself, my account contact has been incredibly helpful, providing quick responses and personalized support whenever needed. Their prompt communication and insightful advice have been key in helping us make the most of Hootsuite’s features, ensuring we can stay organized and reach our audience more strategically.
What do you dislike about the product?
We have a large following on Facebook and would love to utilize the product tagging feature to enhance our posts. However, since Hootsuite doesn’t currently support scheduling for product tags, we need to add them manually to ensure our content remains user-friendly and engaging.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the problem of managing multiple social media accounts by providing a centralized platform for scheduling, monitoring, and analyzing posts across channels, which saves time, improves organization, and boosts engagement.
Makes my work as a Social Media Strategist way easier and efficient.
What do you like best about the product?
I like that I have an access to all the social media our university has in one place, so I can manage them all together and see the whole social media marketing picture using analytics Hootsuite offers.
What do you dislike about the product?
I would like to see a more comprehensive IG posts analytics, and being able to reshare IG stories in Hootsuite.
What problems is the product solving and how is that benefiting you?
It helps to communicate with our audience in one place and see the performance of our posts on all the social media.
Great software for multiple platforms.
What do you like best about the product?
What I enjoy about Hootsuite is being able to handle multiple platforms all in one place. The inbox and scheduling has been a great asset for our company.
What do you dislike about the product?
There's not much to dislike about Hootsuite, it is very user friendly.
What problems is the product solving and how is that benefiting you?
Complying all of our incoming messages and comments to be able to manage efficently. Also, scheduling out our content.
Hootsuite has helped me stay organized
What do you like best about the product?
My favourite feature about hootsuite is scheduling posts ahead of time. This has helped immensly on staying organized. I also love how easy it is to respond to comments. Since we have multiple accounts, it makes my life much easier to stay ahead of comments.
What do you dislike about the product?
I wish Hootsuite could add locations to posts, and also have links when making instagram stories. That would make it easier to posts stories.
What problems is the product solving and how is that benefiting you?
It is helping me stay organized. Sometimes it is hard to remember to posts things, so Hootsuite helps me focus on other things while since I am able to schedule posts ahead of time. It also helps me connect to our followers by responding to comments easily.
Hootsuite boosts our productivity and efficiency.
What do you like best about the product?
The ability to schedule content across a multitude of platforms and handles. As well as providing in-depth reporting and analytics on performance.
What do you dislike about the product?
- The removal of basic social listening tools.
- Ability to view drafts with published posts.
- Ability change links in bio for Instagram native link menu.
- Ability to produce reports just for ads.
- Ability to view drafts with published posts.
- Ability change links in bio for Instagram native link menu.
- Ability to produce reports just for ads.
What problems is the product solving and how is that benefiting you?
We have over 30 social media profiles across Ministries and Department and Hootsuite makes it extremely easy to manage content and publish across multiple profiles.
Great Tool Makes Social Media Management Easier
What do you like best about the product?
The streams that allow me to view comments and respond to all platforms at once. I also like that I can schedule posts for up to 1 year out.
What do you dislike about the product?
I don't like that I can't support stories or reels from Hootsuite. I also don't like the new inbox, it is not as easy to use as the old one.
What problems is the product solving and how is that benefiting you?
The amount of time needed to manage social media has been cut in half. It's much easier to manage with this tool.
Amazing !
What do you like best about the product?
Customer support and how intuitive the platform is
What do you dislike about the product?
Lack of automated integration with Zendesk
What problems is the product solving and how is that benefiting you?
Helping me solve customer inquiries in social media faster
Great tool for social media account management
What do you like best about the product?
I love the ease of use and number of features that are included in the tool. The ease of implemention made it so easy for us to use right away when we got set up. I use the tool daily in my social media work and it really makes my life as a social media manger easier. Their customer support is great as well as they are very helpful. Hootsuite is a tool that has easily been integrated into my team and we are happy to have it as a way to manage all of our social media accounts.
What do you dislike about the product?
It can be difficult sometimes as they have API issues, but overall it's a good tool.
What problems is the product solving and how is that benefiting you?
Socal listening, social media account management, reporting
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