Hootsuite
HootsuiteExternal reviews
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Great platform to manage 1000s of accounts.
What do you like best about the product?
Hootsuite allows our team to schedule and manage social media posts for over 1000 pages posting 2+ times per week. It is a huge time saver!
What do you dislike about the product?
It took our team a while to have all of our accounts connected in Hootsuite, but since it has been up and running, it has been great. Would advise to plan for a good amount of time to set up an account.
What problems is the product solving and how is that benefiting you?
Being able to post across all of our platforms easily.
Hootsuite Review on behalf of Sky Zone
What do you like best about the product?
I like the user-friendly interface, multi-account support, post automation, analytics, collab features (for approvals), and customer support
What do you dislike about the product?
While it offers a lot of useful features, it does take a while to learn. Sometimes it glitches out too, and I wish the app integrations were more seamless.
What problems is the product solving and how is that benefiting you?
Ease of post scheduling and easy high-level reporting capabilities
Hootsuite for Higher Ed Social Media Management
What do you like best about the product?
Out of the big players for social media management tools, I chose Hootsuite because it had all the features I needed and was cheaper for a larger team. I am the institutional social media manager at a university, and many smaller accounts and managers exist across campus. I can add all the campus accounts and managers to the institutional Hootsuite account, which is much cheaper than everyone paying for their own tool. I also find it helpful to have access to the other campus accounts through Hootsuite, so I can pull holistic university reports and intervene during a crisis. I enjoy the custom permissions I can give each user, allowing me to have a layered team structure. We have the Insights add-on, and that makes social media listening so much easier. Student interns have been able to pick up the platform easily, and the training/certification that Hootsuite offers is a nice bonus. I appreciate that Hootsuite is constantly working to improve its platform by adding new features and integrations. I've used a few different tools during my time as a social media manager, and Hootsuite has been a great fit for our needs.
What do you dislike about the product?
When I export analytics reports, the column order shuffles. I wish it would stay consistent. Also, I wish the dashboard was more customizable. Since I have a bunch of campus accounts connected to our Hootsuite but only actively oversee the institutional university accounts, I would like to be able to select which accounts I want to be highlighted on the dashboard.
What problems is the product solving and how is that benefiting you?
Social media listening is worlds easier with insights! And just having everything gathered in one place is a must.
A powerful, streamlined tool that centralizes social media management for enterprise users
What do you like best about the product?
The Analytics reporting is comprehensive - I particularly love the automated reporting feature that allows us to send custom reports to various stakeholders. It's a great way to showcase data and also provide insights and analysis.
What do you dislike about the product?
There is a bit of a learning curve involved for new users.
What problems is the product solving and how is that benefiting you?
It allows for multiple team members to have a centralized platform for scheduling social media posts across multiple channels. It's also a great tool for social media monitoring and listening. We extensively use the analytics for reporting out to stakeholders about the effectiveness of their social media campaigns.
Great experience, super helpful!
What do you like best about the product?
Hootsuite has been super helpful in my role (Social Media Manager). I am responsible for posting on over 1,000 franchisee Facebook pages and Hootsuite's bulk composer has made this easy and quick. Any time there has been a small issue, the enterprise support team has stepped in to provide a quick solution. I heavily rely on Hootsuite's Analytics and reports to monitor the performance of our channels. I am in Hootsuite every day! I look forward to continuing to work with Hootsuite.
What do you dislike about the product?
No complaints - there is a lot that Hootsuite offers and not enough time to learn everything just yet!
What problems is the product solving and how is that benefiting you?
Montioring performance via analytics, bulk scheduling posts for 1000+ accounts
Social Media Specialist
What do you like best about the product?
I love how easy it is to schedule and post content. The calendar organization, draft mode, and data collection tools based off your own data in the app itself is extremely beneficial.
What do you dislike about the product?
I wish it was easier to post video and picture content.
What problems is the product solving and how is that benefiting you?
Hootsuite solves the scheduling issues on different platforms, posting at uniform times, collecting and filtering data, and creating actionable results.
Great collaboration and support
What do you like best about the product?
Working with the Hootsuite team to implement Amplify for business use has been an incredibly smooth process. We were able to easily integrate everything we needed to get out of the tool with the help of the HootSuite team, and anytime an issue arose - they quickly jumped at the chance to get it resolved. I also appreciate the team's willingness to provide us with updates on new technology and offerings.
What do you dislike about the product?
Occasionally we have to wait for new features to be rolled out, but this is something that any technology company deals with.
What problems is the product solving and how is that benefiting you?
Gives us the ability to provide our distributors with social media content that represents our brand correctly in a space that can often feel like the Wild West. We're able to do this in an efficient and effective way that also provides a great user experience for our distributors.
Simple and user friendly interface
What do you like best about the product?
Its great that i can schedule things on multiple platforms at once as well as personalise them to each one, on one post. i like that i can save drafts to work on later and i enjoy the ease of use and how simpe it is to navigate.
What do you dislike about the product?
nothing really, its easy to use and works well for the purposed of my usage.
What problems is the product solving and how is that benefiting you?
Multiple platform posting and management of replies . means i dont have to visit each site independatly and can review replies all from one inbox.
My experience has been overall a positive one.
What do you like best about the product?
I really value the features like scheduling posts, the data reporting and ability to tag other accounts.
What do you dislike about the product?
Our company would really benefit from being able to post FB Reels, add music to the reels/videos, and have more interactive features for the IG stories (transitions, polling, etc.). I also wish data analytics reports were more accurate.
What problems is the product solving and how is that benefiting you?
The Hootsuite platform has allowed us to become more streamline in our processing for scheduling posts.
Best in the industry
What do you like best about the product?
I appreciate the publishing rules. For an organization this means that we can designate publishing and reviewing members. Customer support is top notch. Many great features
What do you dislike about the product?
It can be a little complex to get started with
What problems is the product solving and how is that benefiting you?
Publishing as an organization can be complicated. Hootsuite solves this with multiple member rules
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