Hootsuite
HootsuiteExternal reviews
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Ultimate Convenience
What do you like best about the product?
Even just scratching the surface of Hootsuite, it centralizes so many aspects of the various social media channels. Being able to see all posts, messages, and analytics in streamlined ways is such a time-saver for us.
What do you dislike about the product?
The team and account management settings can be a bit buried and not exactly intuitive to find.
What problems is the product solving and how is that benefiting you?
As a holding company, we provide corporate support to our operating companies. Hootsuite allows us to bring our operating companies onboard, provide them assets, provide coaching and best practices, and help them execute their social media content strategies.
Best social media management platform I've ever used!
What do you like best about the product?
Hootsuite is a fantastic tool for managing social media! Its intuitive interface makes it easy to schedule posts, monitor engagement, and keep track of multiple accounts in one place. The analytics feature is also very helpful, offering insights that make it easier to optimise content. The ability to collaborate as a team is also a huge plus. Highly recommend!
What do you dislike about the product?
The reporting capabilities, though helpful, could offer more customisation options to differentiate between paid and organic media.
What problems is the product solving and how is that benefiting you?
Onboarding of new teams and streamlining workflow.
Hootsuite offers all of the features we need, great customer support, and makes useful updates
What do you like best about the product?
Hootsuite offers everything we need in a social media management tool, it's intuitive to use, has good integrations, and they update it a lot when things change with social media platforms or new integrations.
What do you dislike about the product?
The Inbox 2.0 message automated routing could be a little more robust.
What problems is the product solving and how is that benefiting you?
Without Hootsuite, we'd have to manage all our social media accounts disparately, logging into several places, doing the same things over and over again. Hootsuite allows us to do everything we need to do in one place, which saves a ton of time, and it can combine analytics into one place, giving us better insight into how our social media is performing. They have great support as well.
Reporting is easy, and definitely worth a switch
What do you like best about the product?
The reporting across platforms, for sure! I love how I can easily select which platforms I want to compare and then use those insights to create a new campaign.
What do you dislike about the product?
I think the AI insights could be better, but I think that'll just come with the development of AI in general.
What problems is the product solving and how is that benefiting you?
Getting our LinkedIn data to make more sense--that's our main platform and the previous SM manager we were using just didn't specialize in relevant LinkedIn data.
Social Media Management Done Right!
What do you like best about the product?
Keeping everything in one place. Managing multiple accounts could be tough and using Hootsuite makes it much easier. Also, Hootsuite is very innovative and always looking for ways to improve their product.
What do you dislike about the product?
Sometimes it is confusing not having one specific contact to reach out to regarding questions.
What problems is the product solving and how is that benefiting you?
Managing a number of platforms all at once. As i grow in my role, i will be supervising individuals who manage the accounts and hootsuite is the perfect platform for that.
An one-stop shop for all things social...
What do you like best about the product?
The team are always on hand to help, incredibly personable and overall just a pleasure to work with.
The tool is very user-friendly, we have a lot of stakeholders in the tool regualrly (for community managmenet, schedulling and reporting), and this has been simple to roll-out. We are in the tool almost daily.
The tool is very user-friendly, we have a lot of stakeholders in the tool regualrly (for community managmenet, schedulling and reporting), and this has been simple to roll-out. We are in the tool almost daily.
What do you dislike about the product?
Sometimes the tool can be a bit 'buggy'; but the customer service team are always prompt to help or update.
We are yet to use the tool to its full capabilities; such as integrations, this is due to how time poor we are. It does need some intial investment to set-up.
We are yet to use the tool to its full capabilities; such as integrations, this is due to how time poor we are. It does need some intial investment to set-up.
What problems is the product solving and how is that benefiting you?
Everything is in one place, which helps us tenfold.
Glad we made the switch
What do you like best about the product?
Ease of use and able to use on a daily basis; Ability to manage everything in one place; System is simple and easy to export; Implementation simple and full integration into day-to-day business; Great Account Management and support;
What do you dislike about the product?
Data sync with analytics not always in real time.
What problems is the product solving and how is that benefiting you?
Ease of managing multiple accounts in one simple solution;
Learning what is happening in the industry;
Able to track performance easily
Learning what is happening in the industry;
Able to track performance easily
Everything you need in one place
What do you like best about the product?
I love how easy to navigate and intuitive Hootsuite is. All of the platform's features fuction very well, and If I do run into any issues, the support team and my account executive is very quick to respond and helpful.
What do you dislike about the product?
I truly do not have anything that I dislike about Hootsuite. I think it's a great platform.
What problems is the product solving and how is that benefiting you?
Hootsuite has streamlined out social media posting and allowed us to consolidate our analytics into one place. This has freed up time for me as the manager of our social media channels to tackle other social media projects and made reporting our social media data much easier.
Very easy and effective
What do you like best about the product?
I can manage all my platforms in one easy site.
What do you dislike about the product?
Nothing, everything is easy to understand. I can quickly learn new things. The support is amazing if I need anything.
What problems is the product solving and how is that benefiting you?
Being able to make multiple social media posts to more than one platform for more than 1 location without having to go into several different websites to create one single post.
Outstanding customer service and guidance, excellent results through the platform.
What do you like best about the product?
Results and customer service. Easy to use.
What do you dislike about the product?
User interface (sometimes!). Nothing else.
What problems is the product solving and how is that benefiting you?
As we are a large company that uses Hootsuite to manage over 19 social media platforms, it's a great way to ensure we're organised and can see everything in one place. The Inbox 2.0 is a great way to see all of our customer communications as well as the scheduling tool to ensure everything is going out at the correct time.
As a director, I can easily see the work my team has put in to ensure brand consistency and fluidity.
As a director, I can easily see the work my team has put in to ensure brand consistency and fluidity.
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