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Reviews from AWS customer

11 AWS reviews

External reviews

326 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Jack G.

Useful and very easy to use.

  • March 28, 2023
  • Review provided by G2

What do you like best about the product?
It is a straightforward site to use when publishing content. Everything is easy to find and very self-explanatory. It can all be accessed within a few clicks of a button.
What do you dislike about the product?
If you are looking to publish a large number of content with identical titles, or accidentally send an incorrect version of something over, you can't rectify this without having to title it with a number of spaces at the end.
What problems is the product solving and how is that benefiting you?
It is making it easy to be able to publish content to a number of locations on a website without confusion and with a lot of simplicity. It is also something that is easy to train other people on.


    Gabriel A.

A good product, but doesn't scale very well

  • February 03, 2023
  • Review provided by G2

What do you like best about the product?
Completely open content modelling. Contentful allows to create our own content models and provides a UI to our non-technical colleagues to build entire pages in our website without any engineering interaction. The super-flexible validation options helps us ensure Contentful's data is always up to date.

Contentful's APIs are amazing, they are fast, and they allow to do anything that can be done in the UI, from fetching data to editing content models and even visual settings of the UI.

The Contentful CDN supports fetching assets with dynamic resizing, optimization, and format conversion. That has been very helpful to improve our website's performance.

The permissions are very flexible and granular.

The Compose app is a very good improvement over the traditional Contentful UI, which simplifies a lot the model for content editors: editors can only see top-level entries and all the structure is rendered in a flat structure in one page. The publish button shows an easy UI to publish all children components.
What do you dislike about the product?
Contentful does not scale very well:
* The UI became painfully slow, probably because of the size of our space
* The contentful environments are extremely limited. We can only create copies of another environment, and after that there's no way to merge the content back. In the end, content editors don't use that feature and end up creating a lot of drafts/updated entries that never get published.
* Linking to the issue above, there's no easy way to undo changes. We have to open a separate Compare popup. After undoing changes the history disappears and there's no way to go back to where you were.
* Our space is full of dead and orphan entries. There is no way to identify these in the Contentful UI, so we ended up building a lot of tooling for that ourselves.
* The Contentful UI is very complex for content editors (nesting in many levels, hard to publish a page and all children). They created the Compose app, which solves that problem, but it's a separate app and there's no way to enforce editors to use it so I've found it very hard to encourage people to use it, especially because everybody lands in the traditional UI after login.

I think the Contentful team is making great steps towards improving these issues. An example is the Studio app, which is a much better UI for editors. However, it will be released as a paid app. It feels to me that basic features like that should not be paid extra.
What problems is the product solving and how is that benefiting you?
* Building a website that can be managed by non-technical colleagues
* Managing permissions of who can change certain types of pages
* Their CDN allows hosting materials and optimize them


    Leisure, Travel & Tourism

Good starter platform

  • September 29, 2022
  • Review provided by G2

What do you like best about the product?
Quick to get going, user-friendly UI, flexible content model.
What do you dislike about the product?
Less ideal for more serious or mid-sized startups, or plans seem tailored to a different type of business. Hard limit of 25 users is ridiculous as only option is to upgrade to enterprise which is way beyond our needs. CDN price is baked into the price, so not only are you overpaying if you want to use your own CDN, there's also no real built-in support for using your own asset library and/or CDN.
What problems is the product solving and how is that benefiting you?
Quick and flexible CMS to easily collaborate on content.


    Leisure, Travel & Tourism

Fast ramp up - but fast to reach the limitations too

  • September 28, 2022
  • Review provided by G2

What do you like best about the product?
The self-service is easily understandable and also the Schema definition. Setting it up for a small team is quick and easy, and the APIs, especially the Media APIs are very powerful.
What do you dislike about the product?
The limitations. The 48 content types are limited across all plans except enterprise. This is a hard limiter to modular design and requires thinking ahead and designing components in a generic way for them to work. The generic approach might impact the content editors' experience negatively.
What problems is the product solving and how is that benefiting you?
Multichannel Content Management. Since it is headless and we can access everything by API (Rest and GraphQL) we can access the data in the form we want (GraphQL) and reuse it across different channels (app and web).


    Consumer Goods

Solid and robust CMS

  • September 27, 2022
  • Review provided by G2

What do you like best about the product?
Content model editing. Able to re-use content models is very useful.
What do you dislike about the product?
Difficult to get previews to work properly. Cap on number of content models can be frustrating.
What problems is the product solving and how is that benefiting you?
Solid and robust CMS with an easily understandable GUI.


    Marketing and Advertising

Contentful Review

  • September 20, 2022
  • Review provided by G2

What do you like best about the product?
Contentful looks good and is simple to use. Our team can build content and drafts and manage our work effectively. There are good features that make it easy to use.
What do you dislike about the product?
Contentful is a bit simple and there could be more custom features for content building. Image formatting could be better and the option to add in-body elements could be improved.
What problems is the product solving and how is that benefiting you?
Contentful works as a CMS for our team and we use it to build content collaboratively. It is easy to train and understand. The software looks good and is competent.


    Marketing and Advertising

Could Be More Intuitive To Use

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
I like the layers that give an easy overview of the different page sections. I like how you can use assets in more than one place.
What do you dislike about the product?
It can be a bit tricky with sizing and specs. Also, I wish there was more variation with the placement of content and assets.
What problems is the product solving and how is that benefiting you?
An good way to build web pages that all look consistent and on brand.


    James C.

A painless route for marketing websites

  • April 22, 2022
  • Review provided by G2

What do you like best about the product?
Contentful has to offer a proven interface that is intuitive and user-friendly for every user even for those who are not having a background in developing websites. It does not require any sort of coding. It allows multiple teams to collaborate on a particular project/task.
What do you dislike about the product?
Contentful is a good CMS but it needs to improve in many aspects for maintaining its place. First of all, it would be for good to include more options for training. Secondly, more functionalities could be integrated for it to make the overall experience of users worthwhile. An update in a while will make the users more faithful. As far as filters are concerned, it does not offer satisfactory filters. It is expensive for introducing functionalities. More updates need to be made to meet the competitors. Moreover, a public roadmap should be aired for upcoming features in the releases that are to be made in near future.
What problems is the product solving and how is that benefiting you?
Contentful ensures that beginners do not have to worry about managing and customizing content. It is user-friendly and flexible. Replicating the forms has never been a hassle with Contentful. It is a cloud-based CMS and has a healthy text editor.
Recommendations to others considering the product:
The ability to manage all content on the cloud assists in saving a great deal of time. The customer support is commendable and makes the overall operation much easier and more joyful.


    Information Technology and Services

Decent content platform, not the most intuitive

  • January 17, 2022
  • Review provided by G2

What do you like best about the product?
There are so many features and options available for building a webpage and posting content.
What do you dislike about the product?
It can be hard to find items in the search functions.
What problems is the product solving and how is that benefiting you?
The benefit is an API-first, shared content platform that makes it easy to post new webpages and share content.


    Sarvoday B.

Contentful is userfriendly tool to create forms and connectors.

  • December 14, 2021
  • Review provided by G2

What do you like best about the product?
I like the fact that it's user friendly. It's easy to create the forms and connectors. Since it's cloud, its really fast and I enjoyed the experience overall.
What do you dislike about the product?
I think some workflow automation would be useful.
What problems is the product solving and how is that benefiting you?
Reliable form validation and submission of sensitive customer data to ordering system at backoffice.
Recommendations to others considering the product:
Contentful can be a fairly straightforward tool to start using right away. It's great quality and can be an awesome tool for the iterative design/development approach.