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Very helpful and has many capabilities!
What do you like best about the product?
MoEngage helped us greatly with its Engage - Campaign feature, allowing us to easily setup and manage our campaigns in one place. Additionally, it also provides clear information and analytics, for us to measure.
What do you dislike about the product?
Would love to be able to use the Whatsapp Connector feature but with the same capability as if we use Whatsapp in MoEngage native.
What problems is the product solving and how is that benefiting you?
- We used to have no clear metric measurement and analytics for app notifications
- We had low click rate and conversions (average) for our push notifications, this is solved with segmented user feature in MoEngage
- Long development time for marketing campaign features for in-house CMS
- We had low click rate and conversions (average) for our push notifications, this is solved with segmented user feature in MoEngage
- Long development time for marketing campaign features for in-house CMS
Good Tool to setup Marketing Automation Processes
What do you like best about the product?
You can quickly start your 0-1 Marketing automation journey with Moengage. It helps you track events and create RFM segments that help you quickly catch low-hanging fruits.
What do you dislike about the product?
MoEngage works well for pre-defined tasks. However, when creating many new processes, the workarounds may not be as optimised or smooth as the Pre-Defined parts are.
What problems is the product solving and how is that benefiting you?
We want to engage our customers with MoEngage, We want to educate users about our product and bring them back so that they can use it more efficiently.
A perfect marketing automation tool for edu-tech startups
What do you like best about the product?
Better Analytics, Data management, and Customer support are the best things which I've experienced about Moengage, when compared to the other leading tools in the market.
What do you dislike about the product?
I personally felt that MoEngage's onboarding journey for a new user is a little bit harder. It might be because of the new interface and the arrangement of the new features set.
What problems is the product solving and how is that benefiting you?
MoEngage is bridging the gap between the product and it's users in an efficient manner. Also they're highlighting the users' path and loopholes to fix it in a better way.
MoEngage - All things Product Marketing
What do you like best about the product?
It helps me with all of my Product, Marketing, Analytic and Growth at once
What do you dislike about the product?
1. Integration Issues
2. Some data discrepancy issues
2. Some data discrepancy issues
What problems is the product solving and how is that benefiting you?
1. Customer Life Cycle Management
2. Engagement and Retention
3. User flows and journeys - Automated
2. Engagement and Retention
3. User flows and journeys - Automated
Recommend MoEngage
What do you like best about the product?
JibJab uses MoEngage as its solution for personalized push notifications and in-app messages. They allow us to proactively communicate with our customers effectively through their user-friendly interface. In addition, their responsive support team and seamless onboarding stand out for us. We'd recommend MoEngage for businesses looking for a reliable platform to improve their customer engagement.
What do you dislike about the product?
We have enjoyed working with MoEngage and do not have any dislikes.
What problems is the product solving and how is that benefiting you?
Proactively reaching out to our users and personalizing their experience.
Great platform to work
What do you like best about the product?
Platform Dashboard
Analytics
Custom features
Analytics
Custom features
What do you dislike about the product?
The Data storing part
nothing much as of now
nothing much as of now
What problems is the product solving and how is that benefiting you?
Customized journey for the retargeting campaign
Good
What do you like best about the product?
The support team is very quick and provides the best help possible
What do you dislike about the product?
It gets hung a lot, a lot of time after creating the whole flow it gets hung and the whole flow vanishes.
What problems is the product solving and how is that benefiting you?
Sending personalised communication to users
Very comprehensive SAAS that keeps enhancing features
What do you like best about the product?
Proactive Customer Success Manager support. Rather responsive software with many functionalities and ML assisted capabilities.
What do you dislike about the product?
Sometimes breaking old functionality when adding new ones
What problems is the product solving and how is that benefiting you?
The flexibility in segmentation, CMS, report analysis helps us increase efficiency on who we choose and when choose and what we choose to engage.
My product and growth supporter - MoEngage
What do you like best about the product?
MoEngage is a complete package for my all customer life cycle needs where I can Plan, Execute and Analyze my campaigns all at once
What do you dislike about the product?
What I don't like about MoEngage is sometimes its complicated to use and yes it is expensive than others
What problems is the product solving and how is that benefiting you?
1. Helping me to set up campaigns - Push, Onsite, In-App, and Email
2. Giving me all my customer insights in one place
3. Helping me set up automated user journeys
2. Giving me all my customer insights in one place
3. Helping me set up automated user journeys
For me MoEngage helps businesses create personalized and targeted communication & strategies
What do you like best about the product?
The Analytics part is so good for getting a clear view. And the best customer support service from the mo Engages team. The team used to update us twice weekly.
What do you dislike about the product?
Better to add some more customization in push notifications. Sometimes, the In-App banner is not working with our product. And the click rate has to improve a little.
What problems is the product solving and how is that benefiting you?
MoEngage helps us to analyze the data of our users who have already installed our application. And we can share our campaigns according to their segmentation and behavior.
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