Sold by: MoEngage
Deployed on AWS
MoEngage
4.5
Overview
MoEngage is an insights-led customer engagement platform for the customer-obsessed marketers and product owners. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - in one dashboard.
Highlights
- Omni-channel Customer Engagement
- Product and Marketing Analytics
- AI-Driven Personalization
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Features and programs
Buyer guide
Gain valuable insights from real users who purchased this product, powered by PeerSpot.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
MoEngage Growth | MoEngage Growth Package with up to 25k MTUs Included | $750.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Monthly Platform Subscription Fee | Monthly Platform Subscription Fee | $0.02 |
Email Volumes | Monthly Subscription Fee based on Email Volume | $0.02 |
Advanced Analytics | Monthly Subscription Fee based on MTUs | $0.02 |
Data Warehouse Exports | Monthly Subscription Fee based on Events/Month | $0.02 |
Streams | Monthly Subscription Fee based on Events/ Month | $0.02 |
Cards | Monthly Subscription Fee based on Cards Sent/ Month | $0.02 |
Predictions | Monthly Subscription Fee based on MTUs | $0.02 |
Whatsapp | Monthly Subscription Fee based on Messages /Month | $0.02 |
Inform | Monthly Subscription Fee based on Messages /Month | $0.02 |
Web Personalization | Monthly Subscription Fee based on Messages /Month | $0.02 |
Dimensions summary
This contract combines a base platform subscription with usage-based add-ons that you scale to your needs. Your core fee is the Monthly Platform Subscription, with several dimensions priced by Monthly Tracked Users (MTUs), such as Advanced Analytics and Predictions. Messaging channels bill by volume sent per month, including Email, SMS, WhatsApp, Inform, Web Personalization, Cards, and Recommendations Advanced. Data dimensions bill by events, calls, or data scanned, covering Streams, Data Warehouse Exports, Big Query, Open Analytics, APIs, and Connector Calls. Separate line items cover one-time services, Customer Success, Consultation Services, IP Whitelisting, Data Retention, PII Tokenization, and the MoEngage Growth package.
Top-of-mind questions for buyers
An MTU is any unique end-user profile that performs at least one session or a defined event in a calendar month. You are counted once per month, even with multiple actions. Events the platform itself generates, like notifications received or emails sent, do not count toward your MTU total.
Your platform subscription and MTU-based dimensions like Advanced Analytics and Predictions form the base. Messaging channels then bill separately by volume sent per month. Data dimensions add charges by events, calls, or data scanned. All these line items bill independently and appear on the same invoice.
There are no added charges for adding or updating customer attributes. You also do not buy an email service provider license separately. The platform includes email delivery through a built-in integration with an email service provider, so that infrastructure is covered within your subscription.
www.moengage.com
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Vendor refund policy
No Refunds
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For custom subscription agreements and pricing please reach out to manohar@moengage.com
MoEngage support documentation can be found at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Omni-Channel Communication
Support for customer engagement across web, mobile, and email channels from a unified platform
Customer Analytics
Product and marketing analytics capabilities for analyzing customer behavior and engagement metrics
AI-Powered Journey Orchestration
Artificial intelligence-driven customer journey orchestration for automated engagement workflows
Personalization Engine
AI-driven personalization functionality to deliver customized communication based on customer insights
Unified Dashboard
Centralized dashboard integrating customer analytics, journey orchestration, and personalization capabilities
Data Integration and Activation
Integrates with major data sources including AWS and modern data stack components to eliminate data silos and enable scalable data activation for high-volume use cases
Cross-Channel Campaign Orchestration
Supports natively integrated channels including web, email, SMS, and in-app messaging for coordinated customer communication across multiple touchpoints
AI-Powered Personalization Engine
Utilizes built-in artificial intelligence to optimize campaigns, automate routine tasks, and deliver individualized customer experiences based on behavioral and contextual data
Self-Service Campaign Management
Provides marketers with native tools to independently activate data, build audience segments, and design personalized customer journeys without requiring technical resources
Enterprise-Scale Architecture
Built on modern cloud technologies designed to handle communications for over 3 billion people globally with support for complex campaign orchestration and high-volume data processing
Unified Customer Profile Creation
Comprehensive customer profiles built from all first-party data sources including historic, real-time, and predicted data collected from every user interaction across anonymous and identifiable users.
Real-time Profile Updates
Dynamic profile updates that occur continuously with every customer interaction across multiple devices and touchpoints.
Cross-Device User Unification
Capability to unify known and anonymous users across multiple devices into single customer identities.
AI-Powered Personalization Engine
Automated marketing personalization and targeting powered by artificial intelligence for message crafting and campaign optimization.
High-Volume Message Processing
Infrastructure capable of processing billions of emails and millions of personalized messages per hour at scale.
Standard contract
No
No
No
Customer reviews
Maria Lourdes M.
AI Decision Delivers Instant Insights in Seconds
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
The AI Decision feature delivers insights within seconds.
What do you dislike about the product?
None for now. Would like to explore more to see.
What problems is the product solving and how is that benefiting you?
That it would take my team minutes to do campaign, instead of days.
Carlo V.
Feature-Rich for Business Teams, but Limited Data Ingestion
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
A lot of features really useful for the business team
What do you dislike about the product?
Data ingestion capabilities are very limited
What problems is the product solving and how is that benefiting you?
MoEngage is used as the CDEP for our company, and it’s quite good
Lady Jane M.
Supportive Team That Always Brings Solutions
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
The people inside & They bring solutions
What do you dislike about the product?
They keep offering something new hahahaha
What problems is the product solving and how is that benefiting you?
Unifying customer
Denice Marie D.
Easy to Navigate, Powerful EDM/PN Features
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
I like how easy it is to navigate inside the platform and using all features esp the EDM/PN
What do you dislike about the product?
No account manager to inform us of new features
What problems is the product solving and how is that benefiting you?
Sending out EDMs/PNs and touching our base without having to send manually
Ynna S.
Easy to Use AI Platform with Seamless Integration
Reviewed on Oct 08, 2026
Review provided by G2
What do you like best about the product?
Ease of use and the integration of AI on the platform
What do you dislike about the product?
We don’t know who we should talk to when we have concerns as we aren’t sure who our account manager is already
What problems is the product solving and how is that benefiting you?
Flow journey helps us a lot with our campaign management