Sold by: MoEngageÂ
Overview
MoEngage is an insights-led customer engagement platform for the customer-obsessed marketers and product owners. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - in one dashboard.
Highlights
- Omni-channel Customer Engagement
- Product and Marketing Analytics
- AI-Driven Personalization
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
MoEngage Growth | MoEngage Growth Package with up to 25k MTUs Included | $750.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Monthly Platform Subscription Fee | Monthly Platform Subscription Fee | $0.02 |
Email Volumes | Monthly Subscription Fee based on Email Volume | $0.02 |
Advanced Analytics | Monthly Subscription Fee based on MTUs | $0.02 |
Data Warehouse Exports | Monthly Subscription Fee based on Events/Month | $0.02 |
Streams | Monthly Subscription Fee based on Events/ Month | $0.02 |
Cards | Monthly Subscription Fee based on Cards Sent/ Month | $0.02 |
Predictions | Monthly Subscription Fee based on MTUs | $0.02 |
Whatsapp | Monthly Subscription Fee based on Messages /Month | $0.02 |
Inform | Monthly Subscription Fee based on Messages /Month | $0.02 |
Web Personalization | Monthly Subscription Fee based on Messages /Month | $0.02 |
Vendor refund policy
No Refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For custom subscription agreements and pricing please reach out to manohar@moengage.comÂ
MoEngage support documentation can be found at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
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Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Customer Analytics
Advanced behavioral analysis and insights generation for customer data
Multi-Channel Engagement
Unified communication across web, mobile, and email platforms
AI-Powered Personalization
Machine learning algorithms for creating tailored customer experiences
Real-Time Data Processing
Instant customer behavior tracking and engagement response mechanisms
Data Integration
Advanced integration capabilities with modern data stack and ability to handle high-volume data processing
Cross-Channel Communication
Natively integrated communication channels including web, email, SMS, and in-app messaging for unified customer engagement
AI-Powered Optimization
Built-in artificial intelligence for campaign optimization, task automation, and experience personalization
Customer Segmentation
Dynamic customer segmentation and journey design capabilities with flexible data mapping
Enterprise Architecture
Scalable cloud-based platform supporting complex marketing workflows and data transformation across multiple sources
Customer Profile Management
Create comprehensive unified customer profiles integrating historic, real-time, and predictive data across anonymous and identifiable users
Real-time Data Processing
Dynamic profile building with continuous updates triggered by user interactions across multiple devices
AI-Powered Marketing Automation
Automated personalization targeting using artificial intelligence algorithms for message crafting and optimization
Data Scalability
High-volume data processing capability handling billions of emails and millions of personalized messages per hour
Cross-Device User Tracking
Unified user identification and tracking mechanism spanning multiple devices and interaction touchpoints
Standard contract
No
No
No
Customer reviews
0 ratings
0 AWS reviews
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510 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Scansioni G.
Effortless Customer Engagement/Communication and Streamlined Marketing with MoEngage
Reviewed on Nov 13, 2025
Review provided by G2
What do you like best about the product?
Thanks to MoEngage, we have an easy time communicating and personalizing our interactions with our customers. The tool leverages on customer data and behavior to ensure we only push the right and helpful content communication to them.
The tool is also a great solution for our marketing needs and it streamlines our marketing workflow with features such as drag and drop among others.
The cross channel communication including email, SMS, and also in-app messages makes it more effective.
We also leverage on insights to make right decisions more so marketing .
The tool is also a great solution for our marketing needs and it streamlines our marketing workflow with features such as drag and drop among others.
The cross channel communication including email, SMS, and also in-app messages makes it more effective.
We also leverage on insights to make right decisions more so marketing .
What do you dislike about the product?
MoEngage is all positive and no issues. We meet customer communication and marketing needs effortlessly.
What problems is the product solving and how is that benefiting you?
We have been using MoEngage for employee communication, engagement and marketing and it has it all. When it comes to marketing, it supports multi channel marketing and we are able to personalize marketing content to match different segment needs.
Computer Software
Effortless Customer Insights and Engagement with an Intuitive Interface
Reviewed on Nov 09, 2025
Review provided by G2
What do you like best about the product?
MoEngage helps businesses to understand their customer better. It has helped in making to easy track users behaviour and send personalize messages at the right time, which automatically helps in improving engagement. I also like it's interface which is easy to use and clean, to use this we don't need to be a technical expert.
What do you dislike about the product?
Although it's fine but sometimes feels a bit complex while setting up advance automation and segmentation.
What problems is the product solving and how is that benefiting you?
It has helped us a lot and solved the problems related to understanding and engaging users effectively across different channels. It has helped in bringing together analytics, automation and segmentation in one place, so it's helps in sending right message to the right people at the right time.
Avinash B.
Solidccc Engagement Platform with Deep Analytics
Reviewed on Sep 19, 2025
Review provided by G2
What do you like best about the product?
MoEngage is excellent for building personalised, omnichannel campaigns and tracking user journeys in detail.
The platform’s automation workflows, segmentation, and analytics make it easy to engage users at the right time with the right message. I particularly like the ease of campaign execution across email, push, WhatsApp, and in-app notifications, and the actionable insights that help us improve conversions and retention.
The platform’s automation workflows, segmentation, and analytics make it easy to engage users at the right time with the right message. I particularly like the ease of campaign execution across email, push, WhatsApp, and in-app notifications, and the actionable insights that help us improve conversions and retention.
What do you dislike about the product?
The platform is feature-rich, but the UI can feel a bit overwhelming for new users, especially when setting up advanced journeys. At times, the reporting dashboards load slowly for large datasets. I would also like to see even smoother integrations with third-party tools for a more seamless workflow.
What problems is the product solving and how is that benefiting you?
MoEngage is helping us solve the challenge of personalizing engagement at scale. Instead of generic campaigns, we can now deliver tailored messages based on user behavior, preferences, and lifecycle stage across email, push, WhatsApp, and in-app. This level of personalization has significantly improved retention and conversion rates.
At the same time, the advanced analytics and reporting features provide a clear picture of what’s working and what’s not. The ability to track funnels, segment performance, and campaign impact in real time enables us to make faster, data-driven decisions.
In short, MoEngage bridges the gap between execution and insight. We not only engage users better but also continuously refine our strategy based on measurable outcomes.
At the same time, the advanced analytics and reporting features provide a clear picture of what’s working and what’s not. The ability to track funnels, segment performance, and campaign impact in real time enables us to make faster, data-driven decisions.
In short, MoEngage bridges the gap between execution and insight. We not only engage users better but also continuously refine our strategy based on measurable outcomes.
Vishal L.
Very Useful in user behavior analysis
Reviewed on Aug 28, 2025
Review provided by G2
What do you like best about the product?
I like best about MoEngage is how it provides deep insights into user behavior and makes funnel analysis very intuitive
What do you dislike about the product?
session-related attributes are missing, like session id, session concluded
What problems is the product solving and how is that benefiting you?
moengage solved user merging issue ,so it is avoiding to creating duplicate user profile
Information Technology and Services
The interface can be confusing and performance feels inconsistent.
Reviewed on Aug 05, 2025
Review provided by G2
What do you like best about the product?
Some analytics features are useful for tracking campaigns.
What do you dislike about the product?
The interface feels complicated and can be slow to navigate at times.
What problems is the product solving and how is that benefiting you?
MoEngage helps send targeted campaigns and track user engagement, which improves outreach, but the overall experience could be smoother.