External reviews
520 reviews
from
External reviews are not included in the AWS star rating for the product.
Robust, solves every purpose
What do you like best about the product?
Ease of use, Intuitive design, Clean navigation - Makes it less convoluted.
What do you dislike about the product?
The analytics and reporting section can be better. There definitely can be a better easy to understand dashboard.
What problems is the product solving and how is that benefiting you?
Journey Orchestration and communication. Nudge for offers and updates. Helped us achieve higher retention.
Satisfied with Moengage
What do you like best about the product?
Product integration and customer response team
What do you dislike about the product?
Complicated UI and difficulty in configuring campaigns with connectors. Also uploading user data is tedious
What problems is the product solving and how is that benefiting you?
Helping understand consumer funnel and where the drop off is high
digital marketing manager
What do you like best about the product?
dynamic, helpful, explorative, and flow easy
What do you dislike about the product?
terms of language used that are not familiar
What problems is the product solving and how is that benefiting you?
flowing on customer journey
One of Moengage user
What do you like best about the product?
Easy Reporting and a Very supportive team to fulfil our needs
What do you dislike about the product?
Almost everything is okay so far, even sometimes there are some bugs along the way
What problems is the product solving and how is that benefiting you?
User open fiter and also the flow that Moengage have for Marketing Automation
Moengage - A Game-Changer for Digital Communication
What do you like best about the product?
MoEngage is its user-friendly and intuitive platform, which allows for personalized and targeted communication through push notifications, SMS, and WhatsApp. Additionally, customers appreciate MoEngage's excellent customer service and support, which is quick, professional, and courteous. MoEngage's segmentation feature, which enables businesses to target specific groups based on their behavior and preferences, is also highly valued.
What do you dislike about the product?
The pricing structure can be a bit complicated, with some features only available in higher-tier plans. Reporting and analytics features could be more robust, providing more detailed insights and visualizations. However, these are minor issues and do not seem to detract significantly from the overall positive experience that most customers have with MoEngage.
What problems is the product solving and how is that benefiting you?
MoEngage is solving several problems for businesses that need to communicate effectively with their customers across multiple channels. Firstly, MoEngage enables businesses to target the right audience by providing segmentation features that allow them to send personalized messages based on behavior, preferences, and location. This ensures that the right message is delivered to the right audience, increasing engagement and conversion rates.
Great tool for multi-channel CRM.
What do you like best about the product?
Advanced campaign management options, timezone scheduling, Campaign Analytics, reporting, funnels.
What do you dislike about the product?
Lack of editing options post campaign execution, limitations w.r.t. custom connectors.
What problems is the product solving and how is that benefiting you?
MoEngage is helping us drive multi channel campaigns for CRM, and has helped us improve our delivery and Click Through rates across channels like Push Notifications, Email etc.
Increased DAU by 45%
What do you like best about the product?
- HTML in-app templates
- Connector campaigns
- Consolidated user engagement platform
- Seamless integration
- Connector campaigns
- Consolidated user engagement platform
- Seamless integration
What do you dislike about the product?
- 15 min delay in campaign start
- Less templates in Email & In-App
- Less templates in Email & In-App
What problems is the product solving and how is that benefiting you?
With more users on our platform each day, it becomes difficult to keep track of them and manage them. MoEngage has helped us solve this by increasing our CTR% on notifications an reaching out to selective customers via segmentations.
segmentation
What do you like best about the product?
I likethe Support Service provided by MoEngage
What do you dislike about the product?
I am having issue with users reachability
What problems is the product solving and how is that benefiting you?
Customer Journey and segmentations of users.
It was good experience to MoEngage.
What do you like best about the product?
The platform has good features.
The support team & Account Manager is very cooperative and mostly have solutions to the problems.
The support team & Account Manager is very cooperative and mostly have solutions to the problems.
What do you dislike about the product?
They record only two months' data, and for more, they charge.
Faced technical issues at the time of implementation.
Faced technical issues at the time of implementation.
What problems is the product solving and how is that benefiting you?
Automation and retaining customers with prefered channels.
Overall experience is good
What do you like best about the product?
User Interface,Features,easy to understand and perform action,
user behaviour and Segmentaion
user behaviour and Segmentaion
What do you dislike about the product?
Sometimes numbers do not match and difficult to analyze data
What problems is the product solving and how is that benefiting you?
User Journey...
showing 141 - 150