External reviews
520 reviews
from
External reviews are not included in the AWS star rating for the product.
Quite easy for user engagements. Also very useful for fetching data.
What do you like best about the product?
I can send multiple Push notifications in a day. Moengage is very user friendly.
What do you dislike about the product?
Moengage should be able to fetch data of more than 60days at a time
What problems is the product solving and how is that benefiting you?
Customer support team is really quick. My queries are solved in no-time.
Fun Data Exploration Experience
What do you like best about the product?
Segmentation user profiling, retention analysis, and easy user data extraction using custom queries.
What do you dislike about the product?
There are times when we get different data from moengage frontend and backend.
What problems is the product solving and how is that benefiting you?
Easy push and sms scheduling, increasing ctr through RFM models
Moengage review
What do you like best about the product?
Able to design to campaigns, do basic data analytics on same dashboard
What do you dislike about the product?
some features could be better:
1. Whatsapp campaigns setup
2. Test email in case of user attribute
3, Email API
1. Whatsapp campaigns setup
2. Test email in case of user attribute
3, Email API
What problems is the product solving and how is that benefiting you?
Able to design email campaigns, automate flows with events
MoEngage product very user friendly, ease for some to learn the UI faster & really amazing!
What do you like best about the product?
- User Friendly
- Ease for someone new to learn very quickly
- Features like Multiple Templates, Flows, Segmentation, Scheduling in multiple ways, etc
- Keeps updating the features & options as per the market standards
- Keeps getting feedback from customer POV
- Ease for someone new to learn very quickly
- Features like Multiple Templates, Flows, Segmentation, Scheduling in multiple ways, etc
- Keeps updating the features & options as per the market standards
- Keeps getting feedback from customer POV
What do you dislike about the product?
- Might need a small interaction or session with their clients/customer whenever they launch any new feature/options, so that they can be well aware of how they can use it in their business or operations
- Need a chat support in order to ask any queries immediately & sort it at the earliest, than email support, as you know in this days, people seek for immediate resolution rather that waiting for a longer time.
- Need a chat support in order to ask any queries immediately & sort it at the earliest, than email support, as you know in this days, people seek for immediate resolution rather that waiting for a longer time.
What problems is the product solving and how is that benefiting you?
- Reaching our customers on promotional / educational / awareness activities
- Engaging with our customers on a Day-to-Day basis
- Ease of operations has reduced our efforts & time in scheduling any push notification
- Engaging with our customers on a Day-to-Day basis
- Ease of operations has reduced our efforts & time in scheduling any push notification
Powerful with easy to understand features
What do you like best about the product?
Honestly, the customer success team has been a sweetheart so far. Always on toes and always ready to assist just a tap away.
What do you dislike about the product?
Complex billing structures and cycles do cause a lot of confusion. As compared to the competition out it is also on the more expensive side.
What problems is the product solving and how is that benefiting you?
Sending personalised communication in specific touchpoints, gives idea about user journey with mapped events, adding more and optimising to the fullest will give more 360 view
Very friendly UI/UX, lots of feature to support CRM optimization
What do you like best about the product?
MoEngage is a CRM platform that can integrate all the possible events or relevant metrics and use them to create any campaigns for customer engagement, marketing, product, and sales.
What do you dislike about the product?
MoEngage has bugs that hinder operations
What problems is the product solving and how is that benefiting you?
It helps us (especially marketing team) by gathering the personalization data that could help ease the operation of marketing for personalization-related tasks
Helpful in creating engagement campaigns for target audience.
What do you like best about the product?
MoEngage helps reactivate dormant users and low-engaging audiences by reaching out to them through various reactivation campaigns.
What do you dislike about the product?
MoEngage can improve its turnaround time for providing debugging and solutions.
What problems is the product solving and how is that benefiting you?
MoEngage is helping us communicate our value proposition to our users with personalized campaigns. It provides us with valuable consumer insights with its behavioral analytics tool.
MoEngage is the best way to engage your users!
What do you like best about the product?
I like the fact that I can create customised user journeys to target users at multiple parts of the funnel. The targetted PNs can be customised to contain a variety of personalised traits.
What do you dislike about the product?
At times certain parts of the platform could have self-filled parameter names; I have to copy and paste the exact field name to get it correctly. It would be much easier if they had a drop-down to choose from.
What problems is the product solving and how is that benefiting you?
MoEngage is solving the problem of targetting users via campaigns the product company sets up. The movements can be of various types, and multiple threshold settings are present to ensure users aren't getting bombarded. It benefits me by allowing me to target users to come back to specific features by sending reminders of what they can do next.
Amazing software for engaging existing user base and increasing app open rate.
What do you like best about the product?
The customer support team at MoEngage is terrific because their account managers immediately solve all the queries and concerns on raising a support ticket.
Secondly, with the immense support of their tech team, with the addition of a few key-value pairs, we have created a highly customised process of notification automation based on user behaviour.
We use MoEngage to create custom user segments based on their activity on the app or upload email IDs, phone numbers etc. and target them via their preferred channels. Session and Source is also an excellent feature that lets us analyse the average session duration per user and the ad platform from which the user landed on our app. This is a perfect way to identify high-value ad platforms.
Secondly, with the immense support of their tech team, with the addition of a few key-value pairs, we have created a highly customised process of notification automation based on user behaviour.
We use MoEngage to create custom user segments based on their activity on the app or upload email IDs, phone numbers etc. and target them via their preferred channels. Session and Source is also an excellent feature that lets us analyse the average session duration per user and the ad platform from which the user landed on our app. This is a perfect way to identify high-value ad platforms.
What do you dislike about the product?
When we use Notification Id in the key-value pairs, that particular notification gets tagged at the end of the notification tray and has a meagre conversion rate. Although sherpa and push amp plus helps in delivering the best notification variant to users, it causes a significant delay in notification delivery.
What problems is the product solving and how is that benefiting you?
We switched from Clevertap to MoEngage a while ago and have been super pleased with the ease of creating push notification campaigns and full-funnel analytics.
Before scheduling any push notification campaign, we use multiple variants of image, text, optimisation event, and key-value pairs. We use sherpa and push amp plus to send the best-performing variant to the maximum user base.
Creating/duplicating/stopping instant push notifications or scheduling a push notification campaign is very easy, even for beginners.
It lets us analyse user behaviour, funnels and retention metrics in real-time through interactive pie charts, line graphs or bar graphs. RFM analysis further helps us predict how new users differ from repeat users and how these new users can be nudged into repeat customers.
Before scheduling any push notification campaign, we use multiple variants of image, text, optimisation event, and key-value pairs. We use sherpa and push amp plus to send the best-performing variant to the maximum user base.
Creating/duplicating/stopping instant push notifications or scheduling a push notification campaign is very easy, even for beginners.
It lets us analyse user behaviour, funnels and retention metrics in real-time through interactive pie charts, line graphs or bar graphs. RFM analysis further helps us predict how new users differ from repeat users and how these new users can be nudged into repeat customers.
One of the better marketing automation platform
What do you like best about the product?
1. Easy customer segmentation
2. Good delivery rate of push notifications
3. Easy-to-use campaign management tool
2. Good delivery rate of push notifications
3. Easy-to-use campaign management tool
What do you dislike about the product?
1. Analytics feature could be more advanced
2. Better support and response expected
2. Better support and response expected
What problems is the product solving and how is that benefiting you?
1. Better Customer engagement & retention via targeted marketing campaigns- This ensures that the client gets better ROI & higher LTV from each customer.
showing 151 - 160