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Moengage Review
What do you like best about the product?
Ease of use is very good.
Success team also helps us in solving any issues we are facing or help required.
Success team also helps us in solving any issues we are facing or help required.
What do you dislike about the product?
Product features take time to be built from the time of my request which can be frustrating.
What problems is the product solving and how is that benefiting you?
Ability to reach out to our members through notifications etc and see the data of their behaviour on the app.
It has been a blast with the things you could do with Mo-Engage
What do you like best about the product?
The part where you can send personalized messages to users based on their activity within your app / website. Moreover, user affinity, that give unique insights.
What do you dislike about the product?
user paths with in the app. that feature still needs alot of improvement.
What problems is the product solving and how is that benefiting you?
personalized messaging based on in app activity, that boosts engagement with in the app. retains the user for longer period of time and increases conversions.
Highly Recomended
What do you like best about the product?
Easy, Practical, Complete Re-engagement Solution
What do you dislike about the product?
Several features need partial it/product implementation
What problems is the product solving and how is that benefiting you?
app user re-engagement
Excellent Product and Service
What do you like best about the product?
Moengage has been easy to implement and get up and running; the campaign builder is inutitive and straightforward to use. The customer support and service has been excellent throughout the onboarding process and has stayed the same as we have gone live.
What do you dislike about the product?
The only drawback is a minor one, the email templates cannot be access without going through the campaign builder.
What problems is the product solving and how is that benefiting you?
We have been able to easily segment and communicate the right message to the right users.
Great tool for push campaign & analytics complemented by awesome service by the AM as well :)
What do you like best about the product?
Smart trigger, automation flow, RFM feature
What do you dislike about the product?
not all data are captured to our database so we need to use 2 different tools for analytics
What problems is the product solving and how is that benefiting you?
push notification automation, no manual push for user targetted for a certain campaigns
Recommendations to others considering the product:
just try :)
Moenage - performance review
What do you like best about the product?
The analytics panel enables us to get good insights of the current notifications program that we run, with segmented results and behavioral flows. It also gives a detailed view of the funnel analysis for overall frequency and unique users.
What do you dislike about the product?
The detailed reports sometimes take a while to get over the mail.
Also we do not have the option to take only selected columns, we get all the columns everytime we fetch a report. Sorting with time option is also not available.
Api integrations are a big problem as they dont allow some of the user journey related notifications
Also we do not have the option to take only selected columns, we get all the columns everytime we fetch a report. Sorting with time option is also not available.
Api integrations are a big problem as they dont allow some of the user journey related notifications
What problems is the product solving and how is that benefiting you?
The delivery % of the notifications increased after using moenage, also the segment selection became quite easier and analysis of the notifications being sent was easier to view.
Moenage also enables us to take actions on different segments of the users like dormant, users who have not interacted with the app for certain days etc.
Moenage also enables us to take actions on different segments of the users like dormant, users who have not interacted with the app for certain days etc.
Recommendations to others considering the product:
Moenage as a platform provides excellent ease for setting up some journey notifications, some trigger-based notifications, and manual notifications.
Analytics also helps us to keep track of the performance of the notifications that we are scheduling
Analytics also helps us to keep track of the performance of the notifications that we are scheduling
Strong Tool, Simple Analytics, Average Front End but great features
What do you like best about the product?
I like the number of features. It does care about the user experience in a non-invasive way. The spam controls and unsubscriber tracking are great
What do you dislike about the product?
Sometimes it does get frustrating while designing a new campaign because of too many options, which I think could be set by default
What problems is the product solving and how is that benefiting you?
I had problems with creating priority segments which this tool solved
A comprehensive tool for any CRM expert to engage with her/his apps' users
What do you like best about the product?
Easy to understand and implement. Code-free and user-friendly interface.
What do you dislike about the product?
Sometimes, an error happens without reason, hard to find solutions
What problems is the product solving and how is that benefiting you?
Reachable improvement. The more reachable ratio we have, the more effective result we gain.
Excellent service, very supportive team to solve the queries.
What do you like best about the product?
The new features they are coming up within every quarter, which helps to solve the business problem, to increase the conversion from x to 2x.
What do you dislike about the product?
Sometimes facing issues in support, but that is ok. Hoping that this will solve in coming future.
What problems is the product solving and how is that benefiting you?
I am getting the proper customer segmentation helping me to retarget the r8 customer in the right way, allowing the organization increases the revenue from x to 10x.
Great support, buggy product
What do you like best about the product?
1. Account manager is proactive and always on top of our queries
2. Comprehensive set of features available
2. Comprehensive set of features available
What do you dislike about the product?
1. Lots of bugs are a bummer
2. Don't get to know about new feature releases etc without account manager telling us
3. AMP emails like Mailmodo not available
2. Don't get to know about new feature releases etc without account manager telling us
3. AMP emails like Mailmodo not available
What problems is the product solving and how is that benefiting you?
1. Cohort-level email campaigns
2. DPM is a great feature, would love to utilize it fully
3. Trigger campaigns are useful
2. DPM is a great feature, would love to utilize it fully
3. Trigger campaigns are useful
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