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Reviews from AWS customer

2 AWS reviews
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  • 2
  • 3 star
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  • 2 star
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4-star reviews ( Show all reviews )

    Telecommunications

UX design is very intuitive and features are easy to find and work through!

  • May 29, 2020
  • Review provided by G2

What do you like best about the product?
Simple navigation, fast output of requests and a lot of support articles to dive into all the features that are available.
What do you dislike about the product?
There is no mobile view of the site, this could help very much if I as a user can enter a mobile friendly and responsive site while working.
What problems is the product solving and how is that benefiting you?
Enabling push notifications and other kind of direct marketing tools that my company did not use before. Moengage provided automatic solutions to target segments on a more personal level.


    Falgun B.

Best marketing & Retention tool for segmented customers!

  • May 29, 2020
  • Review provided by G2

What do you like best about the product?
The ease of segmentation & campaign designing. Mostly we use it for marketing automation & design flow campaigns that help us achieve more command on the email, SMS & app notifications targeted to the users.
What do you dislike about the product?
Limitations in extracting historical data. Moengage can be used to access historical data for past 3 months only & query cannot be used to understand the data which is older than 3 months. However, you can always dave the data on your personal device by downloading & exporting data.
What problems is the product solving and how is that benefiting you?
We are targeting users based on their interest & through channel which could result in the most likelihood of conversion. Moengage lets us define trigger-based communications that would allow us to followup with our customers & help in reaching out to them more effectively.


    Preksha V.

The most comprehensive marketing solution

  • May 28, 2020
  • Review provided by G2

What do you like best about the product?
-Campaign options
-Analytics
-Ease of usage
What do you dislike about the product?
Not much to dislike. However, there is scope for some more customizations in terms of push and email templates.
What problems is the product solving and how is that benefiting you?
Moengage is a one stop solution for all our marketing automation needs. It offers multiple options of campaigns to choose from, beautiful templates, drag & drop editors which are so easy to use and accurate analytics.
Recommendations to others considering the product:
Highly recommended marketing automation software. Easy, accurate and flexible tool.


    Harish k.

Great platform for user engagement & retention

  • May 14, 2020
  • Review provided by G2

What do you like best about the product?
I would like to say wow for the mo-engage platform. The product feature and channels mo-engage offer are best in the market. mo-engage covers almost every engagement & retention channel. It helps OnlineTyari in a big way... Keep rocking
What do you dislike about the product?
I would like to see more improvement in ease of usage of the platform and speed.,, that can be improved...
What problems is the product solving and how is that benefiting you?
user engagement, On-boarding, and retention
Recommendations to others considering the product:
Best esp for engagement and retention


    Retail

Easier and faster to get information

  • May 12, 2020
  • Review provided by G2

What do you like best about the product?
sistem otomatisasi dan segmentasi pengguna
What do you dislike about the product?
less user friendly when using for the first time
What problems is the product solving and how is that benefiting you?
can accelerate the marketing promotion process effectively and efficiently


    Faqih S.

Review for MoEngage as Omni Channel Service

  • April 26, 2020
  • Review provided by G2

What do you like best about the product?
MoEngage is very good tool for creating campaign for many kind of channel. Start from notification, SMS, Email, In-App or Pop Up, Desktop Notification, and Social Media using the connector feature
What do you dislike about the product?
MoEngage will has better UI than now, and i hope it has good report for Campaign Flow feature
What problems is the product solving and how is that benefiting you?
We can maintenance retention with user, targeting the right users, send campaign to users in the right time.


    Furniture

Good tool for App marketing

  • March 05, 2020
  • Review provided by G2

What do you like best about the product?
The ease of creating multiple campaigns. One can implement any marketing strategy once Moe is set for the business
What do you dislike about the product?
Analytics is just starting out. Data integration needs to be perfect otherwise one can lose out on campaign creation and implementation
What problems is the product solving and how is that benefiting you?
Creating drips for each vertical, Pushing customer across web, mobile sites and app and driving ROI
Recommendations to others considering the product:
Implementing this will help your business grow once you have the right marketing strategy at place


    Febriyana .

With Moengage, I can treat my users personally and solve their problem ASAP when using Treya apps

  • March 05, 2020
  • Review provided by G2

What do you like best about the product?
Love how easy Moengage do targeting and personalize our costumer. The dashboard also quite help marketers doing marketing automation seamlessly. We also can understand user journey better when we using Moengage.

Another features that will be a good help for us digital marketers are variations of marketing automation campaign that we can create easily without involving tech team. There are several campaign I used regularly such as smart trigger push notification and email marketing.
What do you dislike about the product?
Overall we haven't found any feature in Moengage that we dislike yet, only several feature like custom dashboard need a little improvement and they already working on the improvement earnestly.
What problems is the product solving and how is that benefiting you?
With Segmentation feature, I can understand better what users want when they using our apps by seeing their detailed journey inside Treya app.

With campaign feature, I can target specific users with several type of campaign and create multiple content. I also can do A/B test easily when creating marketing automation campaign such as push notification, email marketing, and in-app native without budging out tech guy.

With flow campaign feature, I can a seamless combined campaign between push notification and email marketing to match our costumer's journey. This kind of campaign really help my team learning about the behavior of each users
Recommendations to others considering the product:
If you are a growth officer that want to understand deeply your user's behavior better than anyone, this tools is the right one to used. Its worth the cost!


    Arnold D.

How MoEngage helps Sociolla to reach SOCO app users

  • February 26, 2020
  • Review provided by G2

What do you like best about the product?
Great tech, engineer support team + customer service representatives. A powerful dashboard that gives us options to play around especially with push notifications for different platforms - Web, Android, and iOS. Useful features - for example: Key metrics configuration, segmentation, campaign groupings, analytics, events logging, integration validation, easy role/permission settings.
What do you dislike about the product?
Delay in recognizing or profiling users (sometimes logged-in users is detected as guest) - although this seems quite inevitable at most cases, limitation to export details of each push notification campaign, specific features that sometimes are not flexible enough with exact business requirements.
What problems is the product solving and how is that benefiting you?
Enabling Push Notifications for app users (Android + iOS). More tractions and activations. A lot of indirect benefits that are driven by engaging our app users which we never able to do before we integrated MoEngage with both our Android + iOS apps. By sending different push notification we learn new things every day.
Recommendations to others considering the product:
use all campaign features and consult carefully with your CSR representatives, invite and involve tech team since day 1 as much as possible to get directly into the problem and how the team can solve it in the fastest way.


    Food & Beverages

Easy to understand the tool

  • February 21, 2020
  • Review provided by G2

What do you like best about the product?
The tool is very user friendly and the data is so crisp. In a single place we can understand multiple metrics.

The tool is very easy to understand.
What do you dislike about the product?
Need more features like how we can use different colors ad bold fonts in the communication
What problems is the product solving and how is that benefiting you?
Push amplifications