Retool
RetoolReviews from AWS customer
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Once you figure it out, it gives you unlimited power
What do you like best about the product?
Configuring all of my data sources, APIs, and having control of everything in one place. I can then view real time metrics, get interactive reports of all sorts of data, give control to support teams to equip them with everything they need from errors that users faced to internal dashboards that allow them to unblock users, and create all the admin tooling I could need for all of my services, fast and with great UI.
What do you dislike about the product?
The learning curve is slightly on the higher side with the documentation lacking in detail and accessibility at the time I was learning to use retool. It's been getting better lately though, and wherever it failed me, their support team was always quick to answer all my questions!
What problems is the product solving and how is that benefiting you?
*ALL* the admin tooling and dashboards and reporting I can need as an engineer. It lets me enable data analysts, other engineers in my team, support teams, business teams. I can't imagine the effort it would've taken to build all of that. And every single one of my retool apps took literally hours to spin up. Once you learn it, there's no stopping the amount of accessibility it provides into all of your systems.
Paid review but I mean it: The best break through for operational workflow. Highly recommended.
What do you like best about the product?
The best thing is the UX that has been developed. I am sure it won't be easy but you nailed it and make it user-friendly. I won't surprise to see an IPO of retool in future.
- The nice part is stripe-like third-party integrations. This tool has the potential to automate any work flow with additional automation capability.
- The nice part is stripe-like third-party integrations. This tool has the potential to automate any work flow with additional automation capability.
What do you dislike about the product?
I have nothing that I dislike about the retool.
What problems is the product solving and how is that benefiting you?
- Customer support tools
- Internal engineering infra to patch production records.
- To build a small merchant app experience using inbuilt stripe integration.
- To improve the customer onboarding experience and ease the complexity by building such a custom tool app.
- Internal engineering infra to patch production records.
- To build a small merchant app experience using inbuilt stripe integration.
- To improve the customer onboarding experience and ease the complexity by building such a custom tool app.
Recommendations to others considering the product:
Highly recommended. It would save you valuable engineering time.
Retool saves you time and money
What do you like best about the product?
Retool has changed our back office process completely. In the hands of our developers we were able to put together a full back-office suite for our business in just a few days. We’re pulling data from multiple APIs, Google Sheets, and automating communications with Twilio. Retool has taken the hard part out of something every business needs - an easy admin interface for managing your customer’s data.
What do you dislike about the product?
There’s very little Retool doesn’t have - their support is very responsive, and if you need to connect to a custom resource there are multiple options for deep integration.
What problems is the product solving and how is that benefiting you?
Retool even helps our developers while building database queries - by working in Retool while building a schema, we end up with an easy to use low level database interface for every model.
Back-of-house apps and tooling in minutes, not days
What do you like best about the product?
Retool has replaced all of our custom built back-office apps and tooling for our product operations, and wholesale freed up engineering to focus entirely on customer facing product. It has enabled us to really invest without compromise for both customers and our ops.
What do you dislike about the product?
The UI can feel a bit awkward at times. However, it's made large strides already, and the interface and documentation has improved a great deal.
What problems is the product solving and how is that benefiting you?
Retool replaced our back of house dashboards and tooling for engineers, product, and customer success. Previously our team had to author these applications, which is necessary, but low value compared to the effort. Retool fixed the balance of those decisions.
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