Retool

Retool

Reviews from AWS customer

3 AWS reviews

External reviews

360 reviews
from and

External reviews are not included in the AWS star rating for the product.


    April L.

Flexibility and Speed for Small Tech Teams

  • May 14, 2026
  • Review provided by G2

What do you like best about the product?
I really like the speed at which we can spin up fully functioning, multiple-page apps with Retool. It's a huge benefit for us as a small startup with a very small (2 person) tech team. Additionally, I appreciate the flexibility it provides while being low code / no code, assisted by AI, which is essential for managing our internal tooling needs.
What do you dislike about the product?
Moving things around can be tricky. Would be amazing if moving the order of items in the component tree moved them in the app itself. The side windows would be great if they could be undocked and put on other windows, its hard to do any work on a smaller screen.
What problems is the product solving and how is that benefiting you?
Retool offers more flexibility as a low code/no code solution aided by AI, helping us overcome Airtable's record count limits and handling more complex workflows.


    Sam S.

Fast App Building with Customization Challenges

  • May 14, 2026
  • Review provided by G2

What do you like best about the product?
I like that Retool is fast and quick to assemble apps. It's really easy for me to quickly create views for our customer team to use. The initial setup of Retool was also very easy.
What do you dislike about the product?
The tables are so ugly, and I wish that there was more customizability there. Also, the graphs too are pretty limited in terms of customizability. I wish it was easier to add custom React components like I can with Plotly.
What problems is the product solving and how is that benefiting you?
I use Retool to quickly build dashboards that display live data, helping our customer team track performance effectively.


    Natalie D.

Empowers Team with User-Friendly Data Access

  • April 24, 2026
  • Review provided by G2

What do you like best about the product?
I like Retool's ability to expand access to data upload across the team, which means we don't have to rely completely on engineers for this task. I also find the initial setup easy. Additionally, I appreciate that it solves the problem of uploading with a GUI instead of just on the backend.
What do you dislike about the product?
I think Retool could be a bit more user-friendly for non-technical folks.
What problems is the product solving and how is that benefiting you?
Retool solves the problem of uploading data with a GUI, making the process more accessible. It enhances our ability to expand data upload access across the team, reducing reliance on engineers.


    Information Technology and Services

ReTool Lets You Build Exactly What You Need—Fast and Easy

  • April 21, 2026
  • Review provided by G2

What do you like best about the product?
ReTool is fantastic for tech-enabled business owners. You create EXACTLY what you need with relative ease.
What do you dislike about the product?
I can't think of anything that I dislike, maybe the prefab boxes could have a better UI
What problems is the product solving and how is that benefiting you?
We have our entire CRM backend tool on ReTool, to get something like this made would cost 5 figures and have an ongoing maintenance contract from the supplier.


    Kozykorpesh Tolep

Rapid dashboards for real-time IoT control have accelerated MVP delivery and team collaboration

  • March 21, 2026
  • Review from a verified AWS customer

What is our primary use case?

I used Retool in one of my projects a few months ago. The project involved making a monitoring real-time IoT system for IoT devices, and we used Retool as an internal dashboard. We had a stack of a FastAPI that handled the live data streams coming from the devices via MQTT, so we used Retool to monitor and control IoT devices in real-time.

We used Retool for checking how the data flow was working by connecting it to our backend through API to visualize how our data flows in real-time. It served as a control layer on top of our backend; we did not want to make a full custom UI from scratch, so we decided to go with Retool.

Eventually, we built up our UI dashboard as we wanted, but there were some limitations in customization. When we have new projects, we try to use Retool internally for creating internal dashboards and checking our APIs, not in the public cloud.

What is most valuable?

Retool is great for internal operations and rapid development. If you do not want to create everything from scratch and build a custom UI, you can go with this tool, and it is easy because it is low code, significantly reducing development time for dashboards and admin interfaces.

The best feature that Retool offers is the ability to create a UI dashboard very quickly, and I can make an internal dashboard easily. I also appreciate the feature that integrates APIs very easily.

I appreciate how easy it is to integrate APIs; you can drag and drop tables and buttons, and everything is low code, so you do not need to worry about the internal logic.

With the help of Retool, we saved a lot of time. For instance, we made a similar project before that took two to three weeks to implement the same features, but with Retool, we could check our API right away very quickly. We saved around twenty percent of our time before checking how our API works, visualizing it, and seeing where the drawbacks were, allowing us to make changes to our FastAPI backend. Retool is a great tool, especially for startups and for people looking to develop an MVP very quickly.

Through using Retool, team collaboration improved because we had fewer friction points. For instance, we encountered fewer bugs at the backend, and when the frontend and backend teams collaborated, the backend was more aligned for the frontend APIs, resulting in fewer bugs and smoother collaboration during the building stage.

Retool is very stable.

What needs improvement?

Retool has some drawbacks, including limited customization; of course, it has limitations compared to React, where you can customize it as you want, but with Retool, there is limited customization.

Retool is more suited for startups, but it can get messy at scale. If you want to increase the number of API routes or add more features, it can become complicated.

Retool needs more customization options, as it should not be limited to a few customization features; it should be broader, with more features available for users to utilize.

For how long have I used the solution?

I have been working in the current field since 2019, which means it has been almost seven years.

What do I think about the stability of the solution?

Retool is very stable.

What do I think about the scalability of the solution?

Retool is more suited for startups, but it can get messy at scale. If you want to increase the number of API routes or add more features, it can become complicated.

How are customer service and support?

The customer support is amazing; overall, AWS customer support is very professional and fast. We had a few cases where we faced issues with features, and their response time was great in assisting with billing issues, which I appreciated very much.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Retool was the first solution that we used. Retool was recommended by one of the senior developers, who had experience with it in his previous workplace, so we started with Retool; it was our first choice.

How was the initial setup?

I purchased Retool through the AWS marketplace.

What about the implementation team?

We do not have any other relationships with this vendor apart from being a customer.

What was our ROI?

We definitely saved significant time on engineering, which saved us money. We had fewer front-end resources, and while developing with Retool, we did not need many front-end team members, which saved on salaries. Overall, it also helped reduce time spent on maintenance, saving over a thousand euros because we did not hire additional front-end developers. Retool cost thirty euros for a month, so the return on investment was very positive.

What's my experience with pricing, setup cost, and licensing?

I found it affordable regarding pricing, setup costs, and licensing.

Which other solutions did I evaluate?

Retool was the first solution that we used.

What other advice do I have?

If you are a team looking to develop the first MVP of your project quickly without spending time on creating a custom admin panel or dashboard, Retool is a great tool that can save time, and the customer support is great. I rate Retool an eight out of ten; it helped a lot for our startup and was a great tool for saving time.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Zizo L.

Retool Streamlines Product Uploads and Speeds Up Publishing

  • March 18, 2026
  • Review provided by G2

What do you like best about the product?
I like Retool because it streamlines the way we prepare and upload products for our online store. It makes managing product data straightforward, helps reduce errors, and speeds up the publishing process, which ultimately improves our overall efficiency.
What do you dislike about the product?
One downside of Retool is that it can feel limiting when you’re trying to handle more complex workflows or bulk product uploads, and it sometimes ends up requiring extra manual steps. It also depends heavily on how well everything is set up: if the underlying data structure isn’t clean, you can run into errors, slowdowns, or general inefficiencies.
What problems is the product solving and how is that benefiting you?
Retool helps us avoid slow, manual product management by providing a central place to prepare, manage, and upload product data for our online store.


    Kayla P.

Perfectly Implemented and Super User-Friendly

  • March 12, 2026
  • Review provided by G2

What do you like best about the product?
This feature has been implemented perfectly for the work we do. I use this over 10 times a day and never have any issues. Super user friendly.
What do you dislike about the product?
There isn't anything I dislike about the product.
What problems is the product solving and how is that benefiting you?
I use Retool for a variety of tasks, including sales data input and KPI monitoring.


    Zethu F.

Retool Streamlines Backend Product Management for Faster Launches

  • March 10, 2026
  • Review provided by G2

What do you like best about the product?
I like Retool because it streamlines our backend product processes and makes it easier to manage and prepare products so they’re ready for customer-facing platforms.
What do you dislike about the product?
The system can feel slow when many users access it at the same time, which can delay getting products online for a large team of 500+ users.
What problems is the product solving and how is that benefiting you?
By making information, images, and features instantly accessible when a consumer clicks, Retool solves the issue of maintaining and organising product data. This helps us by speeding backend procedures and producing a seamless and engaging customer experience.


    Glen W.

Retool Supercharges App Development with Seamless AI and CI/CD Integration

  • December 10, 2025
  • Review provided by G2

What do you like best about the product?
There are many great things about Retool.
1. Creating enterprise quality applications very quickly.
2. Ability to connect with source control.
3. Ability to connect and kick off CI/CD.
4. Built in unit tests that automatically run on changes. So, very "pushed left" into the app developer environment.
5. Very useful integration of AI. The editor makes AI a collaborator. AI can handle iterative development.
What do you dislike about the product?
No known issues at this point. We are early in our adoption process.
What problems is the product solving and how is that benefiting you?
The big one is application development acceleration. We have a very large backlog of pending work.


    Hang Z.

Intuitive and powerful tool

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how Retool enables us to build intuitive and multi-functional interfaces in a very short amount of time. Its capacity to construct strong workflows that effectively call APIs to interact with our working environment really stands out for me. I love that it's capable of not only connecting with agents to execute diverse tasks such as web searching and summarizing but also of calling or updating data resources seamlessly. The powerful agent feature is a remarkable aspect of Retool, and its quick learning curve makes it extremely accessible and easy to master. I find the inspirations provided by Retool particularly helpful. Moreover, the initial setup was very easy, which I highly value. Overall, my experience with Retool has been overwhelmingly positive, and I would highly recommend it.
What do you dislike about the product?
I would like to improve documentation for workflow and response time of asking AI assist
What problems is the product solving and how is that benefiting you?
Retool helps me build intuitive interfaces quickly, create strong workflows interacting with APIs and agents, and manage diverse tasks, enhancing productivity and functionality in hackathons.