Proofpoint Security
ProofpointExternal reviews
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Good and easy to use platform
What do you like best about the product?
Ease of use with an intuitive platform with little bloat
What do you dislike about the product?
Reporting dashboard needs to be refined and data has to be santised before acurate results are displayed
What problems is the product solving and how is that benefiting you?
Phishing email campaigns used for user security awerness
Email Security at its finest!
What do you like best about the product?
Proofpoint does a fantastic job filtering out spam and malicious emails and then storing them in quarantine. With so many cyberattacks beginning as a phishing message, the quarantine report sent to users forces them to reconsider a potentially malicious email before interacting with it.
What do you dislike about the product?
The reporting features are greatly lacking. Competing products seem to have put more time and effort into developing reports that are useful for administrators, but unfortunately, the reporting features appear to be an after-thought for Proofpoint.
What problems is the product solving and how is that benefiting you?
We are trying to protect our users and clients from falling victim to cyberattacks that start with phishing emails. It's easy for users to move quickly through their inbox and click on messages without considering if it's legitimate. Proofpoint does a great job filtering the messages into quarantine, which forces the users to think before they click.
Recommendations to others considering the product:
Always start with the trial and reference the extensive knowledge base articles.
Proofpoint Email Security and Protection
What do you like best about the product?
The interviews from people in the industry
What do you dislike about the product?
A little hard to use when you first start out
What problems is the product solving and how is that benefiting you?
Increasing our organization's security posture and preventing users from falling for malicious attacks through email
I think it does great at getting ahead of the game.
What do you like best about the product?
I like the URL rewritting, it has definetly helped keep my users safe. I also like that if there is a malicious like or a community threat proofpoint is alwars head of the game and quaranites and discards the messages sometimes before they even read it.
What do you dislike about the product?
Sometimes it is difficult to see what is going on or why a user might have flagged an email if there arent any URLs or trying to view HTML information but it does not appear in a user friendly way and can be dangerous!
What problems is the product solving and how is that benefiting you?
Some issues are with a large number of issues and lots of noise when it comes to URLs being whitelisted and blacklisted. We have it set up so many are blacklisted and other sites that need to be used that are blocked are then whitelisted.
Good bang for buck
What do you like best about the product?
Easy to implement. Junior resource can manage it.
What do you dislike about the product?
Took a while to get but not the fault of the vender
What problems is the product solving and how is that benefiting you?
The tool supplemented many other tools that are in place.
A good product with excellent capabilities
What do you like best about the product?
Email security, data loss prevention features
What do you dislike about the product?
User interface, bulk edit features, access to logs
What problems is the product solving and how is that benefiting you?
Email security and data loss prevention in order to prevent the data loss of personal indentifiable information or PII in order to maintain PCI and SOx compliance.
Excellent Email Protection
What do you like best about the product?
Proofpoint Email Security provides excellent protection against various phishing and malware attacks. Their support and account teams are also very engaged and willing to help.
What do you dislike about the product?
It would be great to see the ability to integrate additional tools such as our internal threat intelligence platform. Sometimes it feels like they aren't willing to provide as much support information to non-PTIS customers - for example, are we protected from X as a Proofpoint customer is not an intelligence inquiry, rather a customer protection inquiry and should be available to all customers.
What problems is the product solving and how is that benefiting you?
We are protecting the company from various email threats including phishing attacks and various malware. We also use Proofpoint to gather intelligence on they types of attacks we see, who they target, etc.
Proofpoint Email Security
What do you like best about the product?
The email security solution is a great tool to protect the organization from phishing and spam emails. It helps with blocking the malicious IPs, email addresses, etc.
What do you dislike about the product?
The solution needs to be fine-tuned in order to get fewer false positives.
What problems is the product solving and how is that benefiting you?
It helps in detecting and quarantining suspicious emails.
It blocks malicious
It blocks malicious
Great platform with helpful customer service
What do you like best about the product?
The platform sees continually improvement which is nice to see. I am most looking forward to when the platform fully migrates to the new Administration Platform, currently you must use the older environment to accomplish all tasks, it's a bit scattered everywhere and old looking.
What do you dislike about the product?
Older administration platform that could use a revamp (Currently in progress). Outages aren't often which is great, I do wish they leveraged a statuspage site for the main platform, their PSAT (Formerly Wombat) does.
What problems is the product solving and how is that benefiting you?
Improved spam and malware detection through email. Integrating acquired companies is very easy in the platform, their support is extremely helpful at providing guidance or assisting remotely if you are confused with any procedures or documentation.
The product works well
What do you like best about the product?
The system correctly identifies the emails to be quarantined
What do you dislike about the product?
There is nothing that I dislike about the product
What problems is the product solving and how is that benefiting you?
The ability to quarantine emails correctly
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