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Proofpoint Security

Proofpoint

Reviews from AWS customer

4 AWS reviews

External reviews

596 reviews
from and

External reviews are not included in the AWS star rating for the product.


    reviewer2826888

Unified data policies have protected global communications and simplify incident monitoring

  • April 23, 2026
  • Review provided by PeerSpot

What is our primary use case?

Before using Proofpoint Enterprise DLP, I used a different solution for the same use cases. DLP is available with Defender, and the old name of Defender was Exchange Online Protection. It is also available with some other email security gateways, but I have mostly worked with Microsoft Defender and Exchange Online Portal. They have DLP features available where we can create DLP policies and apply them. Microsoft Defender was recently introduced in place of that, and it offers DLP, sensitive labels, information protection, and some other options as well. I have used not only Proofpoint but some other platforms as well.

The reason I decided to switch from the previous solution was not my decision. I shifted to a new employer. I was with a different employer earlier where they had the Microsoft solution for everything. When I switched the company, I saw that they were using Proofpoint for DLP solutions, and it is good. It does not matter as long as your requirements and needs are being fulfilled.

What is most valuable?

The most valuable features or capabilities of Proofpoint Enterprise DLP are those on which I have mostly been involved on the policy implementation side, where we protect our sensitive information such as credit card, legal information such as PAN or any ID proof details, and some dictionary keywords. There are also some filters that are applied for checking the email body and subject line. If the email is carrying any sensitive word which should not go outside, such as abusive words, and also some non-familiar and unreputed sentences, we can prevent them from being delivered anywhere outside or inside the organization. That is where we find it very useful.

We have a unified admin console where we create the policy, monitor the alert, and investigate if any incident occurs. It helps a lot. There are some automated reports being generated, and that also helps us to recognize the potential cause of the issue and to find out what policy we can create or where we should alter the policy or make the changes. We are constantly connecting with the world as well as tending to things which are going in the market and also potential threats which are popular in the market. We are following the trends and also updating the policy according to the current problems and situations we have.

My assessment of the effectiveness of Proofpoint Enterprise DLP in detecting and preventing data loss through the analysis of user behavior and content reflects that generally users do not have that much awareness about what type of sentences we should avoid. Although there are a lot of training and data available which is part of the onboarding for all the users, I am not sure if they seriously take those trainings. Being part of the messaging team and being an administrator, it is our duty to put everything and all policies right in place, covering all the potential threats and also covering everything to avoid any loss of data or avoid any cause of the issue which can harm the business or the reputation of the company.

The unified platform aspect of Proofpoint Enterprise DLP is very important for my organization. Whatever policy we create, whatever monitoring we do, and also reviewing the incidents, logs, and audits, everything is available on the unified admin console. That plays a very key role, a very important role for doing these practices and protecting the information for our organization. That is the one place where we always go and check the things. That is the one place where we put the things and change the things. Majorly if we see for DLP, the unified admin console is one of the very important and a primary admin portal from where we should manage the things and monitor the things.

What needs improvement?

My impression of Proofpoint Enterprise DLP's ability to monitor problematic Copilot use is that some improvements are still required on that part because I believe it is not so matured yet and the new features are being implemented. I am sure Proofpoint has done deep research before they introduce this feature, but still there is a long way to go. They need to learn slowly what things can be involved in the Copilot, what things we can make independent and automated tasks over there, how agents can perform the task in the background, what things we can give them in their control to manage the things, how the monitoring things can happen, and how we can automate certain tasks which we are doing on a daily basis for the monitoring purpose as well as doing the analysis of the incidents. I am also not so expert on the Copilot, but whatever I have learned so far in the last one year, I started using a Copilot mechanism not only on Proofpoint but also from other platforms.

I would like Proofpoint Enterprise DLP to improve a few more search filters. There are only few search filters such as the email body and some dictionary words involved, but I would recommend adding more words such as personal information, country-based ID proof information, and digits limitations. What digit limit the major countries have such as US, UK, India, and China and some other companies should be considered. Proofpoint should work on that part and figure out what filters and what search options should be provided, what other dictionary words can be added, and what other predefined policies can be added there to select and create it quickly. Although there are so many things and we are using it quite comfortably, there is always scope for improvement and we should always do the research on what things can be improved. I found that while doing some editing in the information of sensitive information search and filters, the character limit sometimes causes issues. The US ID information is fine, but the other countries' ID information is not given there correctly. Those things can be sorted out. Even if I am not sure that I have the knowledge properly on that side, I just wanted to mention this point. I might have been missing or not aware about the exact process of doing those things or it might be available already, but I just wanted to point out and say that these things can be added. If it is already there, it is good and there is no need then.

For how long have I used the solution?

I have been working with Proofpoint Enterprise DLP for only four years.

What do I think about the stability of the solution?

I would say Proofpoint Enterprise DLP is very reliable. I have not seen very big downtime from their side in the last four years. It was very rare when we saw any downtime announcement from their side. They always have some backup plan and always have some secondary server from where things can run smoothly. That is very good thinking and that shows how serious they are about the customer business, their operations, and their services. My experience has been so far very good. I have seen sometime with other platforms that were not up to the mark. They are also good, but when comparing things, it is not that much stable. Proofpoint always wins on that part when comparing from other platforms.

How are customer service and support?

My experience with the technical support of Proofpoint Enterprise DLP is that I have not had much chance to communicate with this kind of scenario or concern. But whenever I raise any concern to them, we have direct contact available. We have few points of contact with whom we can directly communicate. If we are not getting the technical support response in time, we used to send emails or we have the contact number available for any emergency case or situation. We can contact them instantly and whoever is available in the shift, whether it is UK, US, or whatever shift is there, they instantly pick up the call or if they are not available, they tell us in the email how much time it is going to take in a reply. These things are good and I have not seen much problem on that part because the cooperation and the relationship with Proofpoint is very good and they have given every rightful detail and also point of contact information which can be used in emergency situations. That is what we use and so far it is good with no problem on there.

Adaptive information protection has influenced my organization's approach to data security in particular. Any company working globally and doing business globally has so many things to deal with. There are different partners, customers, and clients in business with the company. Companies at large scale having 100,000 plus users, every user has a different mindset and comes from a different background. I am sure they do not have that much knowledge about how to handle the communication part and how things can be handled when communicating with external or internal or any client or customer. This service or features plays a big role in protecting the information and protecting the sensitive details which are entered in the email body or somewhere in the emails as a subject, as a signature, or in any form. It is very important and obviously the requirement of this feature shows the seriousness of any company towards protecting the information of the users as well as the company data.

Which solution did I use previously and why did I switch?

Proofpoint Enterprise DLP is deployed on cloud in my organization.

What other advice do I have?

My impression of Proofpoint Enterprise DLP's ability to monitor problematic Copilot use is that some improvements are still required on that part because I believe it is not so matured yet and new features are being implemented and things are being introduced with that. I am sure Proofpoint has done deep research before they introduce this feature, but still there is a long way to go and they need to learn slowly what things can be involved in the Copilot, what things we can make independent and automated tasks over there, how agents can perform the task in the background, what things we can give them in their control to handle the things, how the monitoring things can happen, and how we can automate certain tasks which we are doing on a daily basis for the monitoring purpose as well as doing the analysis of the incidents. I am also not so expert on the Copilot, but whatever I have learned so far in the last one year, I started using a Copilot mechanism not only on Proofpoint but also from other platforms. I find it very useful and going forward in the future, it will be a great hand for an engineer or for an administrator to handle any situation or challenges. It can also play a major role for mitigating the problem very quickly and also avoid any issues happening before. That can pop up the things what is going on because humans always take time and it is not possible to work 24 into 7, but Copilot is something where which you can put in place and give the instructions and also give the access of the different applications, integrate the things and then you can sit back, relax and see the things how it is happening. Proofpoint Enterprise DLP is obviously going to play a major role in the future. Right now it is just beginning, but I am sure slowly and gradually the things will be improved and it will work a lot better. I would rate my overall experience with Proofpoint Enterprise DLP as a 9 out of 10.


    Manash Pathak

Data protection has improved and prevents accidental sharing of sensitive customer details

  • April 23, 2026
  • Review provided by PeerSpot

What is our primary use case?

We are using Proofpoint Enterprise DLP for protecting customer information through email DLP, safeguarding sensitive data such as social security numbers and transaction card details. I'm working with a retail client, and this information is critical. Additionally, we have designed many classifiers to tag sensitive data which works well with our needs.

How has it helped my organization?

Proofpoint Enterprise DLP integrated with our email gateway helps recall messages because they are not delivered and remain in quarantine. This offers the ability to act upon mistakenly sent emails, thereby safeguarding against potential data leaks. It provides peace of mind that sensitive information can be retrieved in case of an accidental send.

What is most valuable?

The best feature is that Proofpoint Enterprise DLP has all kinds of protections, complying with GDPR, HIPAA, PCI, and SOX. It integrates seamlessly with Proofpoint's email protection solutions, Microsoft systems, and the entire Proofpoint ecosystem. It is a policy and people-centric product that effectively captures accidental data sharing and provides users an opportunity to revert emails. Moreover, it supports unified DLP policy applications across emails, cloud apps, users, groups, locations, and more. The solution is quite unified, risk-aware, and offers versatility in its deployment and adaptability to user behavior.

What needs improvement?

Proofpoint needs to improve in managing AI-related data loss as Microsoft provides better visibility and has enhanced integrations. The product is not yet proactive regarding emerging technologies such as AI, which could improve the generative aspects of the solution. Including AI would help detect non-set rule-based patterns, such as sensitive data in unconventional formats or languages that go undetected currently. If Proofpoint adds AI enhancements and generative capabilities, it would significantly offer more comprehensive protection.

For how long have I used the solution?

I am using Proofpoint Enterprise DLP from the last 10 years and it is quite a strong product.

What do I think about the stability of the solution?

It's a quite stable product.

What do I think about the scalability of the solution?

It's a scalable product. As it is a cloud-based product, we can create more sets of rules. We can create an archiving mailbox where the DLP-related things are stored. It's quite scalable.

How are customer service and support?

Proofpoint support is consistently good. I have never seen any issues with their customer support and their technical engineers. They are quite effective.

I would rate customer support at nine out of ten.

Which solution did I use previously and why did I switch?

We have evaluated Microsoft Purview. Microsoft Purview is one of the biggest competitors. However, as we were customers of Proofpoint for email gateway, secure email relay, TAP, and TRAP, we were having a good experience. We chose Proofpoint Enterprise DLP for the DLP as it is one of the market leaders in the security field.

How was the initial setup?

The initial setup was straightforward. It has a set of rules, set of identifiers, and set of classifiers. Later, we added our own customizations because every organization has different DLP demands. DLP cannot be a default solution for all organizations. We have some default policies for standard protection that were implemented initially. However, later we added our own policies.

What about the implementation team?

The deployment process was quite effective. We had an engineer on board from Proofpoint. I would say the engineer on board was our technical account manager who gave us support wherever we were stuck. As it is a cloud-based solution, the deployment was quite easy.

What was our ROI?

Data loss cannot be calculated on the basis of revenue. Data breaches are the costliest events. If Proofpoint Enterprise DLP is safeguarding our environment, a single penny is worth it. Preventing such incidents, Proofpoint Enterprise DLP safeguards our data. Every penny is worth it.

What's my experience with pricing, setup cost, and licensing?

The price is up to market standards because it's one of the market leaders. However, if it were to add AI capabilities, it would command a higher price point. Proofpoint Enterprise DLP is not a new company in terms of security. It's a market leader with extra edges and advantages. However, as the market changes, things evolve.

What other advice do I have?

It is a cloud solution. We are in a hosted environment. We are hosting it with Proofpoint email gateway as well as integrating it with Microsoft Azure.

This integration is in-progress. We have not exposed this capability because we have another solution for that in our environment to capture the co-pilot-related aspects. However, I have heard about this feature and we will use it later.

I would rate this review at eight out of ten.


    reviewer2815194

AI-driven data protection has improved risk visibility and now needs stronger IAM integration

  • April 07, 2026
  • Review provided by PeerSpot

What is our primary use case?

Something that stood out to me most from the seminar is how they are integrating AI with Proofpoint Enterprise DLP and that is very interesting, especially in the current time where AI is affecting so much of data loss. I think that is a very good feature.

Something that we have been seeing recently in the company is how the users and the people at the company are using AI and how that can affect or sometimes leak company data, which is definitely not good in terms of client privacy. Something that can help us catch who is using AI, not company-affiliated AI, is crucial so that we can ensure privacy and protect client data.

What is most valuable?

The best features that Proofpoint Enterprise DLP offers, based on what I learned from the seminar, include user behavior analysis, content and context awareness features, and cross-channel visibility with email, cloud, and endpoints all covered in one view. Adaptive risk scoring is valuable as well because it helps prioritize real threats instead of alert fatigue.

I feel that the features of Proofpoint Enterprise DLP are good, especially for our company. Data is not just sitting in one place; it moves across, and having everything visible in one place gives us more visibility. Controls are stronger on access and this adds control on usage. For adaptive risk scoring, this is powerful because we can make context-aware decisions.

What needs improvement?

I feel Proofpoint Enterprise DLP is quite advanced, but there are a few areas for improvement. Since I am in IAM, stronger IAM integration could help us or more transparency in AI decisions and AI-driven risk scoring would be beneficial. Better workflow automation so that we have to do less manual chasing would be good.

A smoother onboarding or learning curve would be something that would be helpful.

For how long have I used the solution?

I have been working in my current field for about eight months.

What do I think about the scalability of the solution?

I feel it appears to be highly scalable, especially for larger enterprises. It is cloud-native, handles high data volume, is centrally managed, and has elastic scaling. Overall, it does seem well-suited for large distributed environments.

How are customer service and support?

I have heard that the customer support for Proofpoint Enterprise DLP is generally positive. Many use cases report the support to be responsive and helpful, and it is well-rated in the market as well. I believe it is good.

Which solution did I use previously and why did I switch?

We have had exposure to Symantec DLP, which is more of a rule-heavy reactive approach compared to something more context-aware and proactive like Proofpoint Enterprise DLP features with better prioritization and efficiency for analysis.

How was the initial setup?

Based on what I learned, I feel Proofpoint Enterprise DLP appears quite effective, especially because it combines user behavior and context awareness rather than relying on static rules alone. Its real strength is shifting DLP from reactive detection to more proactive risk identification, though its effectiveness would still depend on how well it is integrated and tuned within the organization.

What about the implementation team?

I am not sure if I am in a position of giving advice to others looking into Proofpoint Enterprise DLP, but I would say to treat it as a strategic and context-aware DLP tool and not just as a regular rule engine. I feel that they will get much better results.

What was our ROI?

I definitely feel time would be saved because most of the regular routine tasks will be automated. That is a plus.

What other advice do I have?

Adaptive policy enforcement basically means policies do not act the same way for every user or every situation. For an analyst, it will allow them to focus on high-risk incidents while automating routine decisions.

The unified platform aspect of Proofpoint Enterprise DLP improves visibility, reduces complexity, and makes security operations more effective.

Proofpoint Enterprise DLP sounds to be great software, and it feels to me that it is a strong shift in how DLP is evolving. Instead of just enforcing rules, it is moving forward, understanding user behavior and intent, which is much closer to how real data risks happen. If implemented well, it is less about blocking everything and more about making smarter risk-based decisions, which is where I think DLP needs to go. I would rate this review a seven out of ten.


    reviewer2803581

Multi-layered protection has secured our data and delivers strong ROI with adaptive defenses

  • March 21, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Proofpoint Enterprise DLP is data protection. I use Proofpoint Enterprise DLP as a multi-layered protection tool that we utilize to secure our data. As it has several protection layers, it will not be easy to harm our data from outside.

What is most valuable?

The best features that Proofpoint Enterprise DLP offers are scalability and performance. Scalability and performance stand out for me because we wanted to have a fast, instant response and also a fast scalability system, ensuring that if we add more data, it will be easy to protect.

Proofpoint Enterprise DLP has positively impacted our organization because we previously used other tools and firewalls, but by using this DLP tool from Proofpoint, we gained a lot on ROI. I've noticed that we gained less cost and profitability, and we gained substantial financial benefits.

What needs improvement?

For improvement, I think adding more AI-powered features would be beneficial for Proofpoint Enterprise DLP. I would like to see specific AI features for protection and prevention added to Proofpoint Enterprise DLP. I don't see any other improvements needed for Proofpoint Enterprise DLP besides more AI-powered features.

For how long have I used the solution?

I've been using Proofpoint Enterprise DLP for the last two years.

What do I think about the stability of the solution?

Proofpoint Enterprise DLP is very stable.

What do I think about the scalability of the solution?

The scalability of Proofpoint Enterprise DLP is very good.

How are customer service and support?

The customer support for Proofpoint Enterprise DLP was excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used just firewalls, and we switched because of their bad performance, so we tried Proofpoint Enterprise DLP.

What was our ROI?

I've seen a return on investment of more than 80%.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing was acceptable.

Which other solutions did I evaluate?

I didn't evaluate other options; Proofpoint Enterprise DLP was the only one.

What other advice do I have?

I don't have anything else to add about my main use case for Proofpoint Enterprise DLP. I appreciate the AI-powered features as well. The effectiveness of Proofpoint Enterprise DLP in detecting and preventing data loss through the analysis of user behavior and content was very good, well-featured, and it could resolve all our issues.

I haven't used the LLM classifiers that protect newly developed content. Adaptive policy enforcement aids my analysts in responding to data risk with greater accuracy by following the international rules and policies.

The unified platform aspect of Proofpoint Enterprise DLP was very positive and it could resolve all our gaps. My impression of the solution's ability to monitor problematic Copilot use is that it's very good and useful.

Adaptive information protection has influenced my organization's approach to data security in a very good and positive manner. My advice to others looking into using Proofpoint Enterprise DLP is to purchase it; it's very good and represents the best tool available. I gave this review a rating of 8 because I believe Proofpoint Enterprise DLP delivers excellent value and performance.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    reviewer2808108

Data protection has improved and triage now saves time while the interface still needs refinement

  • March 10, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Proofpoint Enterprise DLP is data protection, which I rely on most in my day-to-day work.

An example of how I use it for data protection in my work would be to prevent inaccurate sending of data or incorrect recipients, potentially mass mail outs to the wrong mail group.

What is most valuable?

The best features Proofpoint Enterprise DLP offers, which stand out to me, are the ease of use and integration into the current email gateway.

The ease of use is evident as it makes detection easier and reduces time and triage effort.

Proofpoint Enterprise DLP has impacted my organization positively by being advantageous for us in terms of reduced impact from personal information leaving the organization.

What needs improvement?

Proofpoint Enterprise DLP can be improved; the UI can always use work, but I don't have any real frustration points at the moment.

For how long have I used the solution?

I have been using Proofpoint Enterprise DLP for about a year.

What do I think about the stability of the solution?

Proofpoint Enterprise DLP appears to be stable; I haven't seen any reliability issues.

What do I think about the scalability of the solution?

Proofpoint Enterprise DLP's scalability has met my needs as my organization grows.

How are customer service and support?

The customer support I've experienced has been pretty good so far.

Which solution did I use previously and why did I switch?

I did not previously use a different solution before Proofpoint Enterprise DLP.

What was our ROI?

I have seen a return on investment since using Proofpoint Enterprise DLP; it has reduced triage time.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that it all seemed pretty straightforward.

What other advice do I have?

I assess the effectiveness of Proofpoint Enterprise DLP in detecting and preventing data loss through the analysis of user behavior and content as effective, as it stops information from being sent inaccurately.

Adaptive policy enforcement aids my analysts in responding to data risk with greater accuracy by speeding up triage time.

The unified platform aspect of Proofpoint Enterprise DLP is important for my organization; it is handy and makes sense for us to have it within the email gateway, which increases efficiency from that perspective.

My advice to others looking into using Proofpoint Enterprise DLP is that overall, it seems good and does what it says on the tin. Overall, I think Proofpoint Enterprise DLP is a good product; it prevents data loss effectively and does what it says on the tin. I would rate this product a seven out of ten.


    reviewer2213301

Email protection has reduced phishing incidents and keeps inboxes clean and secure

  • March 03, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Proofpoint Enterprise DLP is email filtering for both spam and malicious attachments and phishing.

What is most valuable?

The volume of things that it catches that are important is high. The benefit so far has been that we haven't had any serious compromises as a result of phishing attempts or malicious attachments that came through.

It certainly keeps our users' inboxes clean.

The fact that we haven't had any serious security incidents related to malicious attachments is a testament to the solution's impact on our organization positively.

It saves us a good amount of time, which has impacted our team's workload and our organization's security posture overall.

In my experience, the best feature of Proofpoint Enterprise DLP is quarantine management, and the thoroughness of the solution is appreciated.

What needs improvement?

I have no complaints about how Proofpoint Enterprise DLP can be improved.

For how long have I used the solution?

I have been using Proofpoint Enterprise DLP for at least 10 years.

What do I think about the stability of the solution?

Proofpoint Enterprise DLP is stable.

What do I think about the scalability of the solution?

The scalability of Proofpoint Enterprise DLP hasn't been an issue so far.

How are customer service and support?

Customer service has been good so far, but I haven't had to address customer support for any issues.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

I was not involved with the pricing, setup cost, or licensing. I am involved with managing the solution.

What was our ROI?

We have seen a return on investment from using Proofpoint Enterprise DLP, by virtue of how few incidents we have had related to email compromise.

Which other solutions did I evaluate?

I don't recall if I evaluated other options before choosing Proofpoint Enterprise DLP.

What other advice do I have?

If one is looking for a bulletproof solution, then Proofpoint Enterprise DLP is the answer.

I feel confident enough in the solution's effectiveness in detecting and preventing threats through the analysis of email content and user behavior that I would choose to keep it, even if we switch to Microsoft E5 licenses, and we have had no incidents to speak of related to malicious attachments or malware infections.

I don't really see the unified platform aspect of Proofpoint Enterprise DLP as unified. It's an additional layer, and we are okay with that additional layer of security.


    Jeff M.

Bulletproof Email Security, Easy Setup

  • March 02, 2026
  • Review provided by G2

What do you like best about the product?
I use Proofpoint Core Email Protection to protect all incoming emails, and it does a great job of eliminating spam, phishing, viruses, and impersonation emails along with malicious links. I really appreciate the complete software package that makes our email much more secure. I also like that it allows for phishing simulations to test our users, which saves us from having to buy a separate software package. Setting up Proofpoint Core Email Protection was very easy, which was a big plus for us.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Proofpoint Core Email Protection to protect all incoming emails. It eliminates spam, phishing, viruses, and impersonation emails, as well as malicious links.


    reviewer2805579

Data protection has strengthened email monitoring and prevents sensitive information leaks

  • February 28, 2026
  • Review from a verified AWS customer

What is our primary use case?

Proofpoint Enterprise DLP is helping us monitor who is doing what and who is sharing data over emails, whether within the organization or outside the organization. The most primary use case is securing our data and ensuring customer confidential information is not shared outside the organization.

One classic example is tracking whether any PII information, such as Aadhaar card numbers, account numbers, employee IDs, or professional email addresses in India, are being shared outside the organization.

Proofpoint Enterprise DLP provides many out-of-the-box use cases and best practices which help us utilize those and, to some extent, edit them as per our requirements to segregate the data.

What is most valuable?

Data recovery and classification is valuable, as it classifies where sensitive data such as PII information, IP, or financial data lives and helps classify it according to the data segregation or data category it falls into.

It has helped us tremendously to ensure our esteemed customers that whatever data our SMEs, security practice team, or SecOps team uses or may access from their customer data is being kept safe with us and is not being shared across the organization or outside the organization. That is one of the assurances we can give to customers while relying on Proofpoint Enterprise DLP.

I have examples where a few team members or employees mistakenly, or maybe intentionally, shared customer data over email, and those were caught by Proofpoint Enterprise DLP. This triggers an alert to our security team, and they immediately investigate those emails and the data. That helps us educate our employees and set up awareness trainings for them so that they are aware of which data can be shared over email and which should not be.

What needs improvement?

Currently, it seems to have all the features enabled. However, if Proofpoint could create some custom or out-of-the-box dashboards which help the organization, or CIO or CISO-level people, to get a view of how much data is being shared within a week or month, they could plan internal trainings or speak to their cybersecurity teams to improve the security posture or the use cases they have deployed.

Custom or out-of-the-box dashboards for CIO or CXO level people would help more.

For how long have I used the solution?

I have been in cybersecurity for ten years since 2016.

What do I think about the stability of the solution?

Proofpoint Enterprise DLP is quite stable. I have not seen any downtime or anything of that nature.

What do I think about the scalability of the solution?

Proofpoint Enterprise DLP is scalable and configurable and can support any kind of infrastructure and any kind of networks. Scalability-wise, Proofpoint Enterprise DLP is fine.

How are customer service and support?

Customer support is excellent. They provide support as per the SLAs they have, depending upon the situation and depending upon the case we open with them. Support is perfectly fine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are using Proofpoint Enterprise DLP currently. We did not work on another solution and migrate to Proofpoint.

How was the initial setup?

Integrations, support, and other things are easy to use, more user-friendly and architect-friendly. I do not have anything to add.

What about the implementation team?

We do have a partnership or alliance team who help us in setting up, initiating discussions, or taking them to the final stage or the solutioning stage.

What was our ROI?

The return on the investment is in securing the organization data, training the people, and making sure that the data which lies with our organization or our department is safe.

What's my experience with pricing, setup cost, and licensing?

The market value or market standard which Proofpoint holds means the cost is as per the services they offer. The licensing model is perfectly fine.

Which other solutions did I evaluate?

We did not explore other options because we know what kind of services or assurance Proofpoint gave customers, so we chose Proofpoint directly.

What other advice do I have?

Based on our experience and my experience, I usually prefer to recommend Proofpoint Enterprise DLP to customers and friends who are working in other organizations. I convince them with the level of services or level of assurance we are getting from Proofpoint Enterprise DLP. I share my experience with them to encourage them to opt for Proofpoint Enterprise DLP. I would rate this product a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Andrew Lachica

Visibility into sensitive email patterns has improved while policy templates still need work

  • February 28, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Proofpoint Enterprise DLP is to protect sensitive information such as Canadian IDs, such as SIN.

A specific example of how I use Proofpoint Enterprise DLP to protect information such as Canadian IDs or SIN is when Proofpoint detects an email that is being sent externally and there's information containing SIN. Proofpoint performs automated encryption for the email.

I have plans to use Proofpoint Enterprise DLP to prohibit corporate emails from getting leaked out to people's personal email.

What is most valuable?

I'm not sure yet what the best features of Proofpoint Enterprise DLP are.

Detailed reporting and automated encryption stand out to me among the features mentioned, such as automated encryption, advanced content detection, unified policy management, and detailed reporting.

Detailed reporting and automated encryption have helped me because, since our DLP is on monitoring mode, the reporting helps us check how many users are currently sending emails with sensitive information.

Proofpoint Enterprise DLP has had a positive impact on my organization by providing benefits for visibility at this time.

The visibility I get is mainly about seeing users who send sensitive data.

What needs improvement?

I think Proofpoint Enterprise DLP could be improved by including templates.

My main suggestion for needed improvements is the inclusion of DLP template policies which cater to the Canadian landscape.

For how long have I used the solution?

I have been working in my company since 2014.

What do I think about the stability of the solution?

Proofpoint Enterprise DLP is stable.

What do I think about the scalability of the solution?

I have no comment on the scalability of Proofpoint Enterprise DLP.

How are customer service and support?

The customer support for Proofpoint Enterprise DLP is very good.

I would rate the customer support a 10 on a scale of 1 to 10.

Which solution did I use previously and why did I switch?

I did not previously use a different solution for DLP.

How was the initial setup?

Proofpoint Enterprise DLP is deployed in my organization using Proofpoint Cloud.

What was our ROI?

I have not seen a return on investment with Proofpoint Enterprise DLP as we are still on monitoring mode.

Which other solutions did I evaluate?

I did not evaluate other options before choosing Proofpoint Enterprise DLP.

What other advice do I have?

The effectiveness of Proofpoint Enterprise DLP helps us learn the behavior of a user over time, allowing us to distinguish if the user is committing certain scenarios that are not beneficial for the company.

The unified platform aspect of Proofpoint Enterprise DLP is important for my organization, but we still don't have that.

My advice to others looking into using Proofpoint Enterprise DLP is that they should evaluate it thoroughly.


    reviewer2805540

Adaptive protection has prevented data leaks and reduces manual effort for sensitive email handling

  • February 27, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Proofpoint Enterprise DLP is to block business data from getting misused, for example, in case of a phishing email or when there are cloud applications that need to be protected, and for compliance purposes.

A specific example of how I have used Proofpoint Enterprise DLP to block business data or protect cloud applications involves integrating with SOAR tools like ServiceNow, which helps in speeding up the investigation and response times, generates a threat summary to provide automated summaries of complex threats, and protects teams or, for example, Zoom calls using secure collaboration tools by scanning malicious content, URLs, and file sharing.

What is most valuable?

The best features Proofpoint Enterprise DLP offers so far have been related to SOAR tools and the summary. The adaptive email feature helps in identifying if a user is sending sensitive information to the wrong recipient, which is a good example I would like to highlight, along with the ability to identify unique custom identifiers for my business and to obtain specific account numbers or internal ID formats.

The adaptive email feature helps me in tracking and automatically identifying if a user is sending sensitive information to the wrong recipient and provides real-time warning banners to nudge users when they are about to make a mistake or reduce accidental data loss.

Proofpoint Enterprise DLP has positively impacted my organization by tracking emails and preventing data leaks.

What needs improvement?

Proofpoint Enterprise DLP is currently very good. It could become more user-friendly for someone who is not from the DLP field and could also help someone from a finance domain by integrating it with other domains as well.

For how long have I used the solution?

I have been using Proofpoint Enterprise DLP for one year. With my previous employer, I used it frequently. Here, it is not as frequent because my current organization does not have extensive usage, but for my own projects and a business I am doing, I use it.

What do I think about the stability of the solution?

Proofpoint Enterprise DLP is stable.

What do I think about the scalability of the solution?

The scalability is pretty decent and able to scale almost everything for the purpose it serves.

How are customer service and support?

Customer support is good with a quick response and great feedback. On a scale of one to ten, I would rate the customer support around an eight because they have been very helpful whenever the need arose.

Which solution did I use previously and why did I switch?

I previously used a different solution, but I cannot disclose this due to confidentiality.

How was the initial setup?

My experience with pricing, setup cost, and licensing was straightforward. Pricing was relatively higher, but it was still worth it.

What about the implementation team?

I have seen a return on investment. Fewer employees are needed now, and the team has been reduced in number, so time and money have both been saved.

What was our ROI?

I have seen a return on investment. Fewer employees are needed now, and the team has been reduced in number, so time and money have both been saved.

Which other solutions did I evaluate?

I evaluated other options before choosing Proofpoint Enterprise DLP, but I cannot disclose the options.

What other advice do I have?

The technology and tool are very useful for my organization, and I do not have many complaints about it.

Proofpoint Enterprise DLP will help me in identifying data leaks and ensuring that sensitive information stays within the organization.

Adaptive information protection has influenced my organization's approach to data security to a great extent, and most of the data remains secure.

The unified platform aspect of Proofpoint Enterprise DLP is very important for my organization because it is sensitive to data leaks, and I deal with data-sensitive information.

Monitoring problematic copilot use is a good opportunity to explore.

My advice to others looking into using Proofpoint Enterprise DLP is to know the tool first and then explore other options and compare. Proofpoint is definitely the best.