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Proofpoint Email Protection
What do you like best about the product?
ProofPoint does an excellent job of blocking and filtering threats, spam and bulk email without over blocking. The reporting is great and it is easy to searcht he logs for delivery problems. One of my favorite features though is the TRAP/CLEAR functionality. Users can submit suspect emails for anylsis and any email deemed threating will automatically be quarantined across the entire Exchange environment. In addition email retrospectivly deemed threating will also be auto qurantied from all user mailboxes across the environement. This saves a ton of time on clearing up any threat that has post delivery content or was missed initially.
What do you dislike about the product?
My one chief complaint is that the managment protals for the varios componenets are seprerated and not under s single UI. It would be super handy if all of the configuration, anlysis, and reporting wereunder a single UI.
What problems is the product solving and how is that benefiting you?
We employ ProofPoint primarily as an SMTP security gateway. We use it for filtering SPAM and bulk email but really lean on it for detecting and removing malicious email, malware and phish emails.
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Proofpoint has been a great product overall first in class among their space and product stacks
What do you like best about the product?
Reliability and peace of mind are the biggest things that come to mind when i describe my relationship with Proofpoint. The products just work and in my experience have been the most reliable and capable of the products i have used in the past.
What do you dislike about the product?
To be honest my biggest gripe are the SLA times on support, its not bad but it could be improved and often times they surpise you on response times. However that would be my biggest gripe with the service overall.
What problems is the product solving and how is that benefiting you?
Before we had Proofpoint managing email spam and attacks were a very intensive manual process with our prior product, it wasnt even on the level of quality that we have observe with Proofpoint. Today administration of the product is pretty light weight, even during our onboarding period we didnt get an unreasonable amount of tickets.
An excellent choice for email security!
What do you like best about the product?
The fact that ProofPoint admin panel contains all the admin tools and settings.
What do you dislike about the product?
Its too good. When performing a PenTest even though we whitelisted the domain, the phishes were still flagged as phishes. It was tough to get phsihing campaign emails into my users inboxes.
What problems is the product solving and how is that benefiting you?
Email compromise is a huge threat vector. ProofPoint helps us mitigate risks gainst this vector.
Loving Proofpoint Tools
What do you like best about the product?
I like TRAP that comes with the email security platform - we can manually or auto pull emails that are malicious on the fly.
What do you dislike about the product?
The UI is a little old school but they are working on a new one.
What problems is the product solving and how is that benefiting you?
SPAM Filter/Firewall - they are our first line of defense against email attackers.
Very easy to use and excellent pre and post techincal support
What do you like best about the product?
Proofpoint was extemely easy to setup and we had several sessions with technical experts to train us and verify it was working as needed.
What do you dislike about the product?
Not really a dislike, but currently costs are our biggest concern
What problems is the product solving and how is that benefiting you?
Spam and malicious emails are blocked at around 99%
Robust Email Security Solution
What do you like best about the product?
Proofpoint Email Security and Protection offers several features
I almost use it every week.
The platform actively gathers data on suspicious sources and potentially malicious content. This helps administrators stay ahead of threats.
Proofpoint seamlessly integrates with popular email applications and clients, ensuring secure implementation.
Administrators can set user access privileges, allowing approved parties to access sensitive data.
Proofpoint assists with compliance related to PII, GDPR, HIPAA.
I almost use it every week.
The platform actively gathers data on suspicious sources and potentially malicious content. This helps administrators stay ahead of threats.
Proofpoint seamlessly integrates with popular email applications and clients, ensuring secure implementation.
Administrators can set user access privileges, allowing approved parties to access sensitive data.
Proofpoint assists with compliance related to PII, GDPR, HIPAA.
What do you dislike about the product?
While Proofpoint is robust, there are a few areas for improvement:
API integration with Crowdstrike and Defendr is great, but many time this provide a false information in our EDR tool, which unnecesssary creates multiple false postive tickets.
Due to its comprehensive functionality, new users might require time to fully grasp all aspects of the solution.
Customer Support is not that great, it may take months to solve an issue.
API integration with Crowdstrike and Defendr is great, but many time this provide a false information in our EDR tool, which unnecesssary creates multiple false postive tickets.
Due to its comprehensive functionality, new users might require time to fully grasp all aspects of the solution.
Customer Support is not that great, it may take months to solve an issue.
What problems is the product solving and how is that benefiting you?
Helps in blocking around 98% of bad emails.
Best Solution for Email Security
What do you like best about the product?
Proofpoint is a great Solution to Email Security. It was an easy implementation and it gives a complete way to protect email by using its tools including spam, phishing, URL, and attached sandbox. Proofpoint has helped us stay in compliance and protect our company's data. Support is also fantastic and dependable. Overall, Proofpoint is my top choice among vendors for Email Security.
What do you dislike about the product?
There are a lot of tools and features with this product so it can be a little complex when training new admins.
What problems is the product solving and how is that benefiting you?
Its keeping us compliant with BIMI standard and protecting our company and users data.
Proofpoint Email Security
What do you like best about the product?
Proofpoint is effective at blocking unwanted emails and there are many features that increase email security.
What do you dislike about the product?
There are too many pages that admins need to log into.
What problems is the product solving and how is that benefiting you?
We used FireEye previously and received an abnormal amount of Spam. Proofpoint has solved that problem.
Proofpoint Email Security & Protection hits the mark when protecting your emails from malware
What do you like best about the product?
I like the best about Proofpoint when it automatically marks an email as potentially malicious and quarantines it until it deems it safe to then send along to the intended recipient.
What do you dislike about the product?
I think the only thing I may dislike about Proofpoint is when it is running parallel to another email security software such as Microsoft 365 there will be some things that PP might not consider malicious and then flagged when 365 then finds something to contradict PP and quarantines the email for further investigation
What problems is the product solving and how is that benefiting you?
PP is solving problems such as emails that may have malicious attachments embedded into the email and through it's algorithms it is detecting and quarantining these emails even if there is only a small chance that it really is malicious and that helps us because we are a small team and even though we review many emails that come through we sometimes miss what PP catches
Proofpoint email security review
What do you like best about the product?
Cloud based and after the onboarding understanding how the product works to protect your organization.
What do you dislike about the product?
It takes a while to access the admin page, however, it is not a major inconvienence.
What problems is the product solving and how is that benefiting you?
We have used other products prior to Proofpoint and it is clearing stopping many malicious links, bad actors, or attachments. The banners help our staff identify the type of email which helps our staff be more diligent.
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