Proofpoint Security
ProofpointExternal reviews
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Effective Email protection getting even better over the years
What do you like best about the product?
The effectiveness of the product is best. Also the professional services guy was very helpful to set it all up. Using the product for several years showed it always improves
What do you dislike about the product?
After reporting a bug in an email firewall rule it takes too much tome to get resolved. Other reports were quicker, but this particular one is something we need as it filters email based on some dictionary words.
What problems is the product solving and how is that benefiting you?
One of the biggest threats is email. Proofpoint helps us protect our users and so our companies to prevent a lot of trouble. Having access to autopull, trap, warning tags, etc really delivers a safer feeling.
Protection level is very high.
What do you like best about the product?
Protection level is very high. TAP and TRAP integration with PoD is key component of this product. Pulling e-mails from clients, ability of customization, imposter spam feature should be used by everyone.
What do you dislike about the product?
Language of e-mails should be considered and PoC times, you should test every language you used. English, French protection performance may be better then other low used languages.
What problems is the product solving and how is that benefiting you?
TAP and TRAP portals are new for us. We attained better reporting and better protection.
Reliable product
What do you like best about the product?
Continuous feature development.
Easy to use interface
Good protection with few false negatives.
Good support and engineers.
Easy to use interface
Good protection with few false negatives.
Good support and engineers.
What do you dislike about the product?
Multiple interfaces to manage PPS, TRAP and TAP.
What problems is the product solving and how is that benefiting you?
TRAP is an awesome product and reduces the need for manual deletion of delivered malware associated emails.
Recommendations to others considering the product:
Excellent and reliable product which is always undergoing feature improvements.
Increased email security
What do you like best about the product?
Proofpoint classification has been far better at catching malicious emails than our past vendors. TAP is a major feature that helps us identify phishing and malware emails. Even if they were delivered, it doesnt stop analyzing.
What do you dislike about the product?
I would say that the reporting could be better.
What problems is the product solving and how is that benefiting you?
Helped us become more secure through email.
Recommendations to others considering the product:
Verify with a POC that this is the right solution for you.
A hugely capable and almost infinitely tunable system
What do you like best about the product?
Having come from a MessageLabs environment, the vast array of configurable options is at first bewildering. I love the fact that the rules based approach means we can tweak, tune and configure options that we would never have been able to achieve with the previous vendor.
What do you dislike about the product?
The terminology can be confusing, for example an email marked as "Quarantined" may not in fact be quarantined as most people would understand it. Support can be a little too heavily focussed on west coast US timezones which can mean that accessing critical support has sometimes been difficult.
What problems is the product solving and how is that benefiting you?
Being a multinational company with numerous business units globally all operating in different ways and with different business requirements, it's great that we can setup some fairly complex sets of policy routes and rules and still continue to operate a single service from Proofpoint.
My review
What do you like best about the product?
For the most part, it protects our organization from phishing attacks.
What do you dislike about the product?
Not sure. I'm still undecided what I like and don't like.
What problems is the product solving and how is that benefiting you?
Spam, phishing, imposter attacks.
Proofpfpoint Email Security and Protection top of the line
What do you like best about the product?
Excellent customer service and support. Great knowledge base, forums and responsive support from the analysts is extremely helpful. The product does an excellent job of stopping bad actor emails and it is highly configurable to make custom adjustments.
What do you dislike about the product?
I don't really have much that I dislike, I would like to see the url rewrite feature updated a bit so the original url is more visible to the end user, I think that would be helpful
What problems is the product solving and how is that benefiting you?
Protecting against threats, bad actors, spear phishing. Ability to make users more self-sufficient with the end user digest and managing their account. Ease of removing malicious emails, reporting abilities to show who is being targete
Excellent Security Solution
What do you like best about the product?
The Customer support team at Proofpoint is excellent. They are quick to act and concise with their instructions. As an email gateway solution, their detection rates are not littered with false-positives but very seldomly contain false-negatives (FN). They've recently enabled the option to submit FN samples via their TAP solution which has somewhat improved the overall experience.
What do you dislike about the product?
Proofpoint markets their auto-quarantine solution as a separate product (TRAP). I would like to see these two products merged into one complete package in the future.
What problems is the product solving and how is that benefiting you?
The volume of spam email our organization receives has dramatically decreased. We've gained remarkable visibility into targeted phishing campaigns.
Proofpoint is a solid product
What do you like best about the product?
The customization and granularity is great, the protection and insight is very helpful as well. I really like the insight options within TAP.
What do you dislike about the product?
The email encryption seems to have some clunky parts to. It is very customizable, which is awesome, but still have some strange issues.
What problems is the product solving and how is that benefiting you?
Better email security, protection and insight. Faster resolution to locking down our defenses against attacks. Better customization with email encryption.
Does a great job at protecting all email threats
What do you like best about the product?
Proofpoint protects against every type of email threats I know of. I am truly impressed by it's capabilities to guard against everything from viruses to spoofed email and they are constantly adding new capabilities to help protect your organization.
What do you dislike about the product?
The one thing that I struggle with is navigation on the Proofpoint Protect web interface. Maybe it's because they have so many features built into it that it becomes difficult to remember where everything is at.
What problems is the product solving and how is that benefiting you?
Proofpoint is protecting us against email malware, including spoofed email which has affected us in the past.
Recommendations to others considering the product:
I would strongly recommend Proofpoint due to their product and their support.
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