Proofpoint Security
ProofpointExternal reviews
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My review
What do you like best about the product?
For the most part, it protects our organization from phishing attacks.
What do you dislike about the product?
Not sure. I'm still undecided what I like and don't like.
What problems is the product solving and how is that benefiting you?
Spam, phishing, imposter attacks.
Proofpfpoint Email Security and Protection top of the line
What do you like best about the product?
Excellent customer service and support. Great knowledge base, forums and responsive support from the analysts is extremely helpful. The product does an excellent job of stopping bad actor emails and it is highly configurable to make custom adjustments.
What do you dislike about the product?
I don't really have much that I dislike, I would like to see the url rewrite feature updated a bit so the original url is more visible to the end user, I think that would be helpful
What problems is the product solving and how is that benefiting you?
Protecting against threats, bad actors, spear phishing. Ability to make users more self-sufficient with the end user digest and managing their account. Ease of removing malicious emails, reporting abilities to show who is being targete
Excellent Security Solution
What do you like best about the product?
The Customer support team at Proofpoint is excellent. They are quick to act and concise with their instructions. As an email gateway solution, their detection rates are not littered with false-positives but very seldomly contain false-negatives (FN). They've recently enabled the option to submit FN samples via their TAP solution which has somewhat improved the overall experience.
What do you dislike about the product?
Proofpoint markets their auto-quarantine solution as a separate product (TRAP). I would like to see these two products merged into one complete package in the future.
What problems is the product solving and how is that benefiting you?
The volume of spam email our organization receives has dramatically decreased. We've gained remarkable visibility into targeted phishing campaigns.
Proofpoint is a solid product
What do you like best about the product?
The customization and granularity is great, the protection and insight is very helpful as well. I really like the insight options within TAP.
What do you dislike about the product?
The email encryption seems to have some clunky parts to. It is very customizable, which is awesome, but still have some strange issues.
What problems is the product solving and how is that benefiting you?
Better email security, protection and insight. Faster resolution to locking down our defenses against attacks. Better customization with email encryption.
Does a great job at protecting all email threats
What do you like best about the product?
Proofpoint protects against every type of email threats I know of. I am truly impressed by it's capabilities to guard against everything from viruses to spoofed email and they are constantly adding new capabilities to help protect your organization.
What do you dislike about the product?
The one thing that I struggle with is navigation on the Proofpoint Protect web interface. Maybe it's because they have so many features built into it that it becomes difficult to remember where everything is at.
What problems is the product solving and how is that benefiting you?
Proofpoint is protecting us against email malware, including spoofed email which has affected us in the past.
Recommendations to others considering the product:
I would strongly recommend Proofpoint due to their product and their support.
Email Security at Its Finest
What do you like best about the product?
Proofpoint Email Security and Protection provides granular control to email administrators with policies and rules. Proofpoint Protection includes machine-learning to quickly adapt to threats.
What do you dislike about the product?
The Proofpoint administration interface can be improved and updated with easier navigation, for example.
What problems is the product solving and how is that benefiting you?
To safeguard our end users from harmful and malicious emails where it can trick them into clicking on phishing links or open malware attachments.
Does exactly as advertised...and then some!
What do you like best about the product?
I love the ability to fine tune just about any setting I want. Typical sendmail settings can be configured easily through the GUI which is a shortcoming of other vendors.
What do you dislike about the product?
Searching through and viewing results of the logs to find an e-mail event is very painful, especially if you have to check the box for "include old logs". Even though your browser can display many characters per line, for whatever reason the GUI truncates each line at a certain (few) amount of characters making reviewing logs very difficult
What problems is the product solving and how is that benefiting you?
We were able to confidently deploy a solution that was much better than our former product (McAfee Email Gateway). We are no longer monitoring attachments as they come in to our environment like we had to do with McAfee because the trust with Proofpoint is there.
Proofpoint Email Security and Protection is a highly configurable email security appliance.
What do you like best about the product?
The configurable nature of the applianace makes proofpoint a very versatile tool. Almost any characteristic of the email threat detection and spam filtering can be modified to suit your needs. Upgrades are generally painless, and trouble free. Tracking down lost of improperly filtered messages is aslo pretty transparent, once you're familiar with the device. Overall I'd say that PPS is a great appliance for an email administrator who isn't afraid to get their hands dirty and learn the tools.
What do you dislike about the product?
The flip side of the high level of configurability is, that it is sometimes difficult to find the options you'd like to configure. This, I think, is difficult to avoid though.
What problems is the product solving and how is that benefiting you?
We mainly use PPS as an anti-spam, anti-phish, and anti-virus platform. We see something like a 90% reduction in the number of messages sent to our users, because all of the junk is filtered out before an end user ever has to deal with it.
Current customer of Email Security and Protection
What do you like best about the product?
The ease of use and the protection they provide
What do you dislike about the product?
Not much but customer service was a concern that they took care of
What problems is the product solving and how is that benefiting you?
Impostor emails, phishing, malware, spam protection
ProofPoint is the frontline warrior for our enterprise email. Best in class by far.
What do you like best about the product?
We love the support we get for whatever issues we need looked at. Even at the hardware refresh, we are led by a PP engineer through the whole process and they make it quick and painless. The constant virus/spam definitions being distributed automatically make administration a non-event. The product is also teamed with enterprise grade hardware that we rarely have to troubleshoot. Most of the time just a simple drive replacement is all that is needed to get back on track.
What do you dislike about the product?
The Microsoft Outlook plug-in could use some better support. Sometimes Outlook throws an error at startup for the plug-in. Sometimes if resources are getting hammered, it would be good to receive an email from the cluster to let us know of potential issues. It's not the cheapest email system around but it is worth its weight in gold. For the occasional false positive, we could usually have just added certain domains to a safe domains list therefore not having to deal with user complaints. If only we had time for everything the users needed done.
What problems is the product solving and how is that benefiting you?
The problems we are solving are not letting malware/viruses/ransomware/etc into our Exchange stream. This helps our users stay as safe as possible. The system also lets us split the destinations between internal servers depending on the custom rules we have created. By using the support resources at Proofpoint, we don't have to spend money getting intergraters or 3rd party vendors to help get things set up and online. Very straightforward even when we need to talk to someone on the phone.
Recommendations to others considering the product:
This product is in the top of the Gartner Magic Quadrant and should be seriously considered if you wish to protect your organizations from worldwide threats coming through email.
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