Proofpoint Security
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Email Security at Its Finest
What do you like best about the product?
Proofpoint Email Security and Protection provides granular control to email administrators with policies and rules. Proofpoint Protection includes machine-learning to quickly adapt to threats.
What do you dislike about the product?
The Proofpoint administration interface can be improved and updated with easier navigation, for example.
What problems is the product solving and how is that benefiting you?
To safeguard our end users from harmful and malicious emails where it can trick them into clicking on phishing links or open malware attachments.
Does exactly as advertised...and then some!
What do you like best about the product?
I love the ability to fine tune just about any setting I want. Typical sendmail settings can be configured easily through the GUI which is a shortcoming of other vendors.
What do you dislike about the product?
Searching through and viewing results of the logs to find an e-mail event is very painful, especially if you have to check the box for "include old logs". Even though your browser can display many characters per line, for whatever reason the GUI truncates each line at a certain (few) amount of characters making reviewing logs very difficult
What problems is the product solving and how is that benefiting you?
We were able to confidently deploy a solution that was much better than our former product (McAfee Email Gateway). We are no longer monitoring attachments as they come in to our environment like we had to do with McAfee because the trust with Proofpoint is there.
Proofpoint Email Security and Protection is a highly configurable email security appliance.
What do you like best about the product?
The configurable nature of the applianace makes proofpoint a very versatile tool. Almost any characteristic of the email threat detection and spam filtering can be modified to suit your needs. Upgrades are generally painless, and trouble free. Tracking down lost of improperly filtered messages is aslo pretty transparent, once you're familiar with the device. Overall I'd say that PPS is a great appliance for an email administrator who isn't afraid to get their hands dirty and learn the tools.
What do you dislike about the product?
The flip side of the high level of configurability is, that it is sometimes difficult to find the options you'd like to configure. This, I think, is difficult to avoid though.
What problems is the product solving and how is that benefiting you?
We mainly use PPS as an anti-spam, anti-phish, and anti-virus platform. We see something like a 90% reduction in the number of messages sent to our users, because all of the junk is filtered out before an end user ever has to deal with it.
Current customer of Email Security and Protection
What do you like best about the product?
The ease of use and the protection they provide
What do you dislike about the product?
Not much but customer service was a concern that they took care of
What problems is the product solving and how is that benefiting you?
Impostor emails, phishing, malware, spam protection
ProofPoint is the frontline warrior for our enterprise email. Best in class by far.
What do you like best about the product?
We love the support we get for whatever issues we need looked at. Even at the hardware refresh, we are led by a PP engineer through the whole process and they make it quick and painless. The constant virus/spam definitions being distributed automatically make administration a non-event. The product is also teamed with enterprise grade hardware that we rarely have to troubleshoot. Most of the time just a simple drive replacement is all that is needed to get back on track.
What do you dislike about the product?
The Microsoft Outlook plug-in could use some better support. Sometimes Outlook throws an error at startup for the plug-in. Sometimes if resources are getting hammered, it would be good to receive an email from the cluster to let us know of potential issues. It's not the cheapest email system around but it is worth its weight in gold. For the occasional false positive, we could usually have just added certain domains to a safe domains list therefore not having to deal with user complaints. If only we had time for everything the users needed done.
What problems is the product solving and how is that benefiting you?
The problems we are solving are not letting malware/viruses/ransomware/etc into our Exchange stream. This helps our users stay as safe as possible. The system also lets us split the destinations between internal servers depending on the custom rules we have created. By using the support resources at Proofpoint, we don't have to spend money getting intergraters or 3rd party vendors to help get things set up and online. Very straightforward even when we need to talk to someone on the phone.
Recommendations to others considering the product:
This product is in the top of the Gartner Magic Quadrant and should be seriously considered if you wish to protect your organizations from worldwide threats coming through email.
Proofpoint Enterprise Protection/TAP
What do you like best about the product?
Proofpoint is best in the market, they are going to be beyond any other players in terms of functionality offered. They provide both a cloud and appliance/virtual appliance model for deployment. In our experience the cloud/hosted model was very quick and easy to setup and integrates with our directory service and federation for single sign on. Their support services are beyond any other I have experienced, providing fast resolution of issues. Proofpoint support have have also been able to able to help with custom configuration a number of times to help me achieve additional filtering goals.
What do you dislike about the product?
Compared to competitors their solutions are quite expensive, and as we renew support, they get more expensive every year.
What problems is the product solving and how is that benefiting you?
Proofpoint Enterprise Protection/TAP have really helped to protect our users against modern spam and phishing attacks. If an attack manages to get through I am alerted to the issue afterward and have access to the data I need to re-mediate.
Recommendations to others considering the product:
Build up the budget and negotiate hard, it's worth it
Current customer of Email Security and Protection
What do you like best about the product?
The support and data that is available to me
What do you dislike about the product?
So far I have been very happy with the product
What problems is the product solving and how is that benefiting you?
Getting closer to implementing DMARC reject on our inbound traffic.
Works great for protecting our email environment
What do you like best about the product?
Pretty good detection rate, not many false positives and good bulk mail detection
What do you dislike about the product?
The outbound secure messaging generates some complaints from our users
What problems is the product solving and how is that benefiting you?
Protects against spam and viruses, protects against PHI leaving
One of best email security plaftorms
What do you like best about the product?
It is not only antispam but full set of email security features, including checking sender eligibility, domain proofing, connection checking and much more. Only after all these nice features comes in play antispam with multiple engines.
What do you dislike about the product?
It could have more granularity and sometimes there is feeling that software does not learn from reported false positives or false negatives. False flags could be nicer integrated into business software (Outlook).
What problems is the product solving and how is that benefiting you?
It provides not only antispam, but eliminates much more on connection level, before spam even hits mailboxes. Also, it provides antimalware protection.
Recommendations to others considering the product:
There are multiple AV vendors you can choose with Proofpoint to make protection stronger, we tried McAffee and F-Secure, both performed exceptionally.
Easy to install and manage, good service
What do you like best about the product?
Out of the box installation. Simple tool to manage spam control. Reliable product.
What do you dislike about the product?
Some automatic emails template are only in english
What problems is the product solving and how is that benefiting you?
Spam and fishing email coontrol
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