Proofpoint Security
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Proofpoint Email Security and Protection
What do you like best about the product?
Proofpoint Browser Isolation, Email URL Sandboxing, and Phisihng Threat Detections
What do you dislike about the product?
Tap details, Identity, and Threat respon
What problems is the product solving and how is that benefiting you?
Encrypting emails, protectiing users from Phishing and Threat emails. It's allowing us to automate actions and responses at any point or time throughout our environment.
Helps fight phishing attacks
What do you like best about the product?
It helps me feel secure with detecting phishing attacks
What do you dislike about the product?
I don't have enough experience with the product
What problems is the product solving and how is that benefiting you?
Helps me feel secure from phishing attacks
Comprehensive Email Security with Stellar Support
What do you like best about the product?
What I like best about the Proofpoint Mail Gateway is its reliable email security and its Customer Support.
What do you dislike about the product?
Not much to dislike, except that the legacy GUI feels somewhat outdated and resembles a Linux platform. While the new Admin portal is fantastic, it still lacks some of the features available in the classic version.
What problems is the product solving and how is that benefiting you?
Proofpoint Email Security and Protection is solving several critical problems for us, primarily around phishing, malware, and spam prevention
Proofpoint Protects Well, But Could Use A UI Overhaul
What do you like best about the product?
Proofpoint is best in class at doing what is designed to do: prevent spam and other email-based threats from reaching end-user inboxes. I most like the customization available in the product for filtering and targeting particular users, especially the policy routes feature and disposition options within the different protection modules. Custom support has always been very responsive and informative and help make the product easier to manage and integrate into our environment. The knowledgebase and online community is also very useful.
What do you dislike about the product?
The user interface could use some work, especially when working with an on-premises clustered environment where there are multiple nodes that you could be making changes on. While it often offers to choose where to apply your settings when they could differ from node to node, the interface could use more progress indicators to indicate when it is switching over to another node or when it has fully switched over. Otherwise you have to pay close attention to the interface to know when it does refresh. I also think the interface itself can be a bit confusing and some features aren't intuitive to find, such as the dropdown arrows showing additional search fields or other features took me a long time to realize they were there and hiding other options.
What problems is the product solving and how is that benefiting you?
It has significantly reduced the amount of spam and email-based malware or other threats reaching our end-user mailboxes. It is promoting better efficiency within our organization and helping protect our users, both within our IT operations team and with our general userbase.
Best in this space
What do you like best about the product?
The product is easy to implement, integrate and maintain. Once it's stood up, few adjustments are needed. My favorite thing is the balance provided between the end-user and the admins, emails flagged by Proofpoint can be released by the recipient or by the admins and easily flagged as safe if mislabeled as malicious.
What do you dislike about the product?
I don't really dislike this but I wish there was more control over the digest. I think the digest gives too many options to the user to release spam emails. Even though spam messages aren't a security probem, they are an operational problem that can lead to a security problem if they get out of control.
What problems is the product solving and how is that benefiting you?
Proofpoint catches spam and malicious emails that we would miss due to the volume of messages that are delivered daily and it is also critical in identitying malicious attachments and links.
Great product and highly recommend
What do you like best about the product?
It is super effective! My organization is currently safe from 99.8% of all malicious emails that come through. More than 95% are protected before delivery to my employees.
What do you dislike about the product?
There is a lot to learn if you are just starting out. But there are lots of micro learning courses and they are easy to impliment.
What problems is the product solving and how is that benefiting you?
They block all unwanted email threats and provide valuable services.
Excellent Product
What do you like best about the product?
Ease of use, ease of implementation,Number of features.
What do you dislike about the product?
I dont think there is anything not good about this product.
What problems is the product solving and how is that benefiting you?
This is our main email gateway solution to protect any targetted attacks via email.
Mail Security and Its Robustness
What do you like best about the product?
easy to mitigate issues and protect against attacks
What do you dislike about the product?
slight learning curve but very small complaint
What problems is the product solving and how is that benefiting you?
this helping us to defend againts attacks from outside actors
Easy
What do you like best about the product?
What I like about PP Email Security and Protection is that it provides really granular details about emails that generate alerts and makes it easy for me to review and remediate.
What do you dislike about the product?
This isn't useful but the UI could be a little less dull.
What problems is the product solving and how is that benefiting you?
It enables me to identify any pressing issues with the information it provides.
Trifecta of Excellence: Great Security, Easy management, Excellent scalability
What do you like best about the product?
ESP provides great security. Out of box deployment reduced our end user spam and risk delivery by an estimated 40%. AFter performing tuning and customization, we were able to reduce this number further to over 60%.
customer support help is always very responsive. We also utilized monthly touch points for health checks.
customer support help is always very responsive. We also utilized monthly touch points for health checks.
What do you dislike about the product?
Console can sometimes because slow. The aggressive nature of the product will cause false positives based on conditional properties that can be a challenge to over.
What problems is the product solving and how is that benefiting you?
We are constanly under attack as one of hte top 5 law firms world wide. Proofpoint has done an incredible job blocking phish and spear phishing attacks. The ability to customize the protection based on Routing policies makes it easier to provide individual support and blockig levels for our shareholders.
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