Proofpoint Security
ProofpointExternal reviews
598 reviews
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Great Product and Service
What do you like best about the product?
Great design, functionality and support.
What do you dislike about the product?
Email configuartion foir alerts could be better.
What problems is the product solving and how is that benefiting you?
Preventing spam and also configuring email security centrally
Proofpoint protection prowess
What do you like best about the product?
The ease of use of the product helped to ensure the implementation worked to enable us to gain protection at a higer rate. This product is highly used throughout our org ensabling us to gain a greater defense posture and ensuring we have up to date intelligence.
What do you dislike about the product?
Only having the ID in the TAP platform. It would be great to have more context data.
What problems is the product solving and how is that benefiting you?
It has enabled us to ensure our environment and users have the protection they need and the ability to scale.
Great experience and easy to use. Works very well
What do you like best about the product?
The information it gives around the email protection
What do you dislike about the product?
It is hard to find something bad about it
What problems is the product solving and how is that benefiting you?
It helps to weed out junk emails effectivly
Significant Reduction in Phishing Deliveries
What do you like best about the product?
Significant Reduction in Phishing Deliveries vs competitors.
TRAP/Clear allows for remediation of threats post delivery which given the dynamic landscape of threats is a significantly useful feature.
TRAP/Clear allows for remediation of threats post delivery which given the dynamic landscape of threats is a significantly useful feature.
What do you dislike about the product?
Too many URLs, sometimes feels disjointed vs competitors, however this has been address with a pending UI release in 2025, can't wait.
What problems is the product solving and how is that benefiting you?
Reduction in phishing deliveries pre delivery, and remediates threats that have slipped through post delivery.
Increases Productivity
What do you like best about the product?
User friendly and boosts team productivity and insights
What do you dislike about the product?
Not many resources available to help new starters
What problems is the product solving and how is that benefiting you?
Data loss prevention
Probably the best email protection system available today
What do you like best about the product?
It works without any bother and protects the email in our organisation
What do you dislike about the product?
There is nothing to dislike about it. It just works
What problems is the product solving and how is that benefiting you?
Protecting our email
Overall good experience with the product, and the support of the product
What do you like best about the product?
It is a robust and well developed toolset for ensuring company email security.
What do you dislike about the product?
Sometimes it is slow, and doing some unexpected things
What problems is the product solving and how is that benefiting you?
We are replacing an Email security gateway solution with the Proofpoint email security solution suite, by doing that we are getting a robust and market leader solution for all of our needs.
Professional product, excellent quality of service
What do you like best about the product?
Modern UI, logical service structure, good quality of support.
What do you dislike about the product?
Sometimes lack of customization, the backend interface is old, slow.
What problems is the product solving and how is that benefiting you?
Blocking threats
New Mail Delivery Platform
What do you like best about the product?
There is a good support structure and training academy
What do you dislike about the product?
I feel the User Interface could do with an update
What problems is the product solving and how is that benefiting you?
We use Proofpoint as our main email gateway for all of our internal customers, preventing spam and phishing attempts whilst implementing routing policies
Proofpoint email security review in retail
What do you like best about the product?
the Proofpoint core email protection product has consistently blocked a wide range of phishing, spam, and malware containing emails before reaching out users. This is important part of the email protection product and the quality has remained strong over time. Our email security team signs into the product on a daily basis and can administer the product easily without the need to implement additional proudcts, tools or add-ons.
What do you dislike about the product?
At times, the system flags legitimate emails as suspicious, which requires manual release of the email. This requires a user to login, search for the email and release, then follow up with user to confirm the email is accessible in their inbox. At times, feedback from the customer service team can take the entire SLA time for a response to be received.
What problems is the product solving and how is that benefiting you?
proofpoint core email protection provides protection against phishing, spam and malware. These are the biggest threats to our users since they heavily rely on email for their daily tasks. Blocking these threats at the Secure Email Gateway allows a reduced workload on our SOC team, email security team, as well as help desk teams. There are a lot of options to provide better visibility and reporting functions. We benefit by using a email security tool that works and is trusted by many organizations, and has a proven track record.
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