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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Consumer Goods

A Practical Review of Zoom Workplace: Pros, Cons, and Impact

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Everything in one workflow,meetings, chat, phone, whiteboard, email/calendar, and AI summaries all live together, so you don’t have to jump between apps constantly.
What do you dislike about the product?
If your team is very active, the combination of meeting alerts, chat pings, and system notifications can get overwhelming and hard to tune.
What problems is the product solving and how is that benefiting you?
After meetings, action items and decisions often get lost or buried in chat threads or email. I can easily save key insights, assign follow-up tasks and saves time on manual note-taking.


    Shailesh S.

Reliable and Easy for Large Meetings

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Very reliable for day to day and large meetings and easy to use. Audio and video quality is good even with large groups.
What do you dislike about the product?
Occasional lag with poor internet especially when sharing screen with video ON
What problems is the product solving and how is that benefiting you?
This tool makes it easy for teams to connect through virtual meetings, which is especially useful for remote and hybrid work environments. It reduces the need for travel, allowing for quicker and more convenient collaboration.


    Erica B.

Simplified Team Collaboration with Reliable Quality

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for team meetings, and I find it incredibly helpful for effective communication and collaboration in a remote or hybrid work environment. What stands out for me is how it brings meetings, chat, and collaboration into one easy-to-use platform. The audio and video quality are reliable, meetings are simple to join, and having messaging and scheduling in the same place helps keep communication organized. The integration of meetings, chat, and scheduling makes communication simple and efficient.
What do you dislike about the product?
Some advanced features are not always intuitive and can take time to learn, and the platform can occasionally feel resource-heavy during larger meetings.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for team meetings. It helps me communicate and collaborate efficiently, especially in a remote or hybrid work environment.


    Huseyin Y.

Fast, Reliable, and Perfect for Remote Collaboration

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is fast and smooth, the video doesn’t freeze, its noise-cancellation feature is excellent, and it’s a great tool for collaboration and remote teams. I use it every day
What do you dislike about the product?
Remote control works, but I’d prefer a truly local experience; there’s still some little latency
What problems is the product solving and how is that benefiting you?
collaboration with teammates.
Video Meetings.
Share screen.


    Education Management

Zoom Workplace - a Unique Experience

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
It easily connects me with friends and family all over the world
What do you dislike about the product?
Nothing ... yet! Really cannot come up with any negative feature
What problems is the product solving and how is that benefiting you?
As far as I know, there are no problems Zoom Workplace is solving now which will benefit.


    Jessica M.

Unmatched Convenience for Everyday Use

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
It always me to connect with my team nationally.
What do you dislike about the product?
There is nothing that I dislike about it.
What problems is the product solving and how is that benefiting you?
It allows our teams to communicate instantly


    Mireille L.

Effortless Communication and Collaboration with Zoom Workplace

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
We use Zoom Workplace for our day to day communication due to its ease of use and video and audio quality. Supports document sharing,video and audio conferencing, business instat meaaging, sheduling of calls and team collaboration. Integrates seamlessly with Hubsport marketing hub.
What do you dislike about the product?
When the internet bandwith is low we experience disconnection.
What problems is the product solving and how is that benefiting you?
We use the tool for our video and audio conferencing. The quality of the video are in HD. It has helped to streamline communication in our workplace. With the integration of Hubspot Marketing Hub, we are able to reach a large target audience.


    Tehreem G.

Effortless Collaboration and Reliable Performance Every Time

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is how reliable and easy it is to use, even for long or back-to-back meetings. The audio and video quality stay consistent, and features like screen sharing, breakout rooms, chat, and recording are well integrated without feeling overwhelming. It works smoothly across devices and doesn’t require a steep learning curve, which makes collaboration fast and stress-free.
What do you dislike about the product?
One downside of Zoom Workplace is that some useful features are locked behind higher-tier plans, which can be limiting for individuals or small teams. The desktop app can also feel a bit heavy at times, especially on older systems, and long sessions may occasionally impact performance. Additionally, managing notifications across meetings, chat, and email can sometimes feel cluttered.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of remote communication and fragmented collaboration by bringing meetings, chat, screen sharing, and recordings into one reliable platform. It reduces the need to switch between multiple tools and makes it easier to connect with teams, clients, or learners from anywhere. For me, this means smoother collaboration, fewer technical interruptions, and more productive meetings overall.


    Dalycia M.

Reliable and User-Friendly Collaboration Platform

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace is reiable and easy to use web, video and audio conferencing platform. The tool supports team collaboration as everyone can join a call from rremote area. It supports screan sharing, callender, video capture, digital signage among others.
What do you dislike about the product?
The only challnege is overiliance with the internet.
What problems is the product solving and how is that benefiting you?
We use the tool for video and audio conferencing. The too brings collaboration and scales up business communication. Clients and staffs are able to join the call from different location even in remote areas.


    paavan c.

Seamless Scheduling and Quick Connect for Meetings

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I like Zoom Workplace for its easy setup and scheduling features. It helps in quick connecting, even for adhoc meetings, and mostly works well with no lags in audio or video.
What do you dislike about the product?
For setting meetings with people in different time zones, it would be great if it could help by showing another time zone apart from the default one for scheduling meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace streamlines scheduling future meetings and ensures everyone is on the call simultaneously. The easy setup and scheduling features simplify quick connections for adhoc meetings, with reliable audio and video quality.