Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom Is Amazing
What do you like best about the product?
If you are a business owner or do anything with virtual training or meetings, zoom is a great way to be able to make the convenience happen. My experience has seen has never filled me and the fact that it is very user-friendly also makes it very appealing.
What do you dislike about the product?
I have absolutely no dislike about zoom. It is device friends from your phones, desktops, laptops, ect. The connection and quality of video makes the meetings feel more real than ever!
What problems is the product solving and how is that benefiting you?
It allows me to be in the convenience of my home while also attending big meetings during my day. I never have to worry about missing anything because I can take my zoom calls wherever I go.
User friendly
What do you like best about the product?
Zoom is user-friendly to a wide range of people, across age spans and technology proficiency. Necessary instruction is usually minimal or none at all.
What do you dislike about the product?
It would be great to have more options for features, such as the waiting room. For example, the waiting room could feature a tool to let those joining know the likely wait time.
What problems is the product solving and how is that benefiting you?
It provides HIPPA-compliant capabilities to work with confidential information. This makes possible delivery of services with minimal boundaries. My business performance has increased.
Lets connect from afar
What do you like best about the product?
I like the ability to connect with zoom in many time zones, I also think that it is easy to use and most users are familiar with using zoom vs teams. The integrations to our ATS make it easy to schedule with teams, and the link is easily accessible.
What do you dislike about the product?
The only issue is when we are using the system to schedule, with our integration - we have to set a zoom owner. This can get a little messy and sometimes I do wish this could be changed.
What problems is the product solving and how is that benefiting you?
Connecting through covid!! We are able to even use filters to blur the background or false background. It is a great tool. U
Effectiveness of Zoom
What do you like best about the product?
easy to use, practicability, inexpensive. Zoom is effective when it comes to working from home. I would recommend it to everyone that has online meetings. It's a must.
What do you dislike about the product?
I don't like that sometimes connections are not stable. I use zoom at the office and also at home. Sometimes the connection, even though is stable on my app, for example, is not stable on the PC.
What problems is the product solving and how is that benefiting you?
Helps me to connect with everyone I need in a fast and secure environment. The app is useful and easy to use so it benefits everyone that is trying to have online meetings without headache.
Great for professional and personal meetings.
What do you like best about the product?
Zoom has many features that can be used to have a very simple or complex meeting. I use zoom for weekly staff meetings instead of having to get everyone to meet in person. We use the basic functions, just video, screen share, mute and unmute. It serves our purposes well and it's free and paid, which means it's available for all kinds of people. This is what we used for all of my online classes too. Very reliable.
What do you dislike about the product?
I would say that connectivity can sometimes be an issue. Sometimes someone won't be able to join the meeting or get randomly kicked off. Or sometimes the host has to let people in instead of them just joining. Pretty minor things, but sometimes it can take awhile to load when you have to be in a meeting right then. Usually it is stable, but just sometimes messes up.
What problems is the product solving and how is that benefiting you?
It used to be harder to meet in person for staff and arrange for everyone to be at the office. Now we can just do it on zoom and still have just as productive meetings with less hassel.
Great user experience. Effective for meetings.
What do you like best about the product?
Easy to use. Nice to have the ability to host meetings with clients even if they are located out of the state. Convenient to send calendar invitations as well.
What do you dislike about the product?
Sometimes there is feedback from other users who are using different speakers or microphones, but this is possible an issue on their end and not something that Zoom could fix.
What problems is the product solving and how is that benefiting you?
Zoom saves me a lot of time on the road when I could be doing other, more important things with my time. It also helps me stay in touch with clients who have moved out of town.
Easy way to host webinars
What do you like best about the product?
It's very easy to set up and host paid webinars.
What do you dislike about the product?
It doesn't allow for tiered webinar sales or packages.
What problems is the product solving and how is that benefiting you?
When the pandemic prevented me from presenting at conferences, I turned to Zoom to help fill the gap. As someone "non-tech" oriented, I was delighted with how easy it was to set up my webinars and seamlessly incorporate a paid option through PayPal. Following each event, I was able to download reports on attendees which allowed me to follow-up with participants that preferred to watch on-demand as well as send feedback surveys and marketing for future webinars.
Good source for online class
What do you like best about the product?
Using the zoom is most popular online class for long distance and local students who cannot attend physical class every day. Also it is very easy to use for instructors, too
What do you dislike about the product?
Too many times change the restrictions. Changing cost also increased too many times.
What problems is the product solving and how is that benefiting you?
We cannot maintain number of licensed users. Sometimes we need more sometimes need little less than regular
Zoom is wonderful for podcasting
What do you like best about the product?
As a podcaster Zoom helps us create and Manage our guest schedule.. It is helpful be able to send invites in advance. Audio and video quality is consistently good!
What do you dislike about the product?
I dislike needing to manage the waiting room tbh.. At the beginning of every meeting I am force to disable the waiting room.. It is not a feature I require.
What problems is the product solving and how is that benefiting you?
Zoom allows us to quickly have meeting to discuss our upcoming shows, and the give us the benefit of using the same interface for the actual show.. The consistency saves us time and allows us to do test meetings preshow to tackle any AV related issues.
Powerful and dependable user friendly tool
What do you like best about the product?
It's easy to use, it looks good and it works. Like any software, zoom can have hiccups. However, I never wonder if my ever essential virtual meeting platform will work for our organizations.
What do you dislike about the product?
The hardest part of using zoom is the way the administrator options are laid out in my account. So, when I want to change a setting which require accessing the account, it take me a while to find what I am looking for. So, the name of titles and the manner inwhich setting items are sorted is not super intuitive. However, I rarely need to change those settings and this is just a minor hinderance. Nothing compared to the benefit of using the tool and when in xoom itself, the functionalities are easy to find and use.
What problems is the product solving and how is that benefiting you?
I can meet people from coast to coast to coast in Canada. Zoom integrates with other application which means that a person can book a time on my calendar and it sets up a zoom meeting automatically for me. This is simple, convenient and so effective. Without the ability to meet virtually, I don't know what our organization would have done in the past couple of years. We have used other platforms and none are as easy to use and as powerful as zoom....for a great price.
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