Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Helps expand and make services accessible
What do you like best about the product?
The best part is the ease of features- breakout rooms, captions, whiteboard, etc. it's very simple to learn and makes it easy to host trainings and events. It is way easier to use the competitors.
What do you dislike about the product?
Sometimes it is difficult to support folks who are having tech issues in real time. If their connection is unstable it can make it hard to hear and or see participants.
What problems is the product solving and how is that benefiting you?
It helps make our services more accessible nation-wide and even globally. We are able to connect with people who aren't able to in- person events and it's helps us broaden our network.
Zoom is here to stay!
What do you like best about the product?
Zoom allows us to have face-to-face meetings with anyone at any time. It has changed the way we positively interact with clients. Zoom has been invaluable over the last 2 years.
What do you dislike about the product?
There is still no substitution for in-person meetings, but Zoom is the next best thing. Zoom is certainly where the future of meetings are going. Overall, it's very convenient.
What problems is the product solving and how is that benefiting you?
Zoom is allowing our firm to still meet with clients without any restrictions. It's saving money and time on travel and it's making us more efficient. We can see our clients face-to-face.
Easiest To Use Online Video Platform
What do you like best about the product?
Zoom is user friendly. There are tutorials if you need assistance. I also like the opportunity to chat with someone. The help that I recieved from Zoom was so helpful!
What do you dislike about the product?
There really aren't any downsides to using Zoom. The ony thing I wish was available is to purchase a one time use of the translation. I would also like to have translation available in the breakout room
What problems is the product solving and how is that benefiting you?
Because of the ease of using zoom I very rarely have to go to the office any more! I save on gas, travel time and parking! It's a win/win platform. Zoomis the leader in the online video platforms.
An Indispensable Tool For Modern Business
What do you like best about the product?
Being able to connect with clients, prospects and team members across the country (globe even) has been extremely helpful for our business. Of all the video conferencing tools I have used I find zoom to be the easiest and most intuitive in terms of controls.
What do you dislike about the product?
I don't have a lot of downsides. Occasionally there are issues with freezing/buffering but that really applies to all tech.
What problems is the product solving and how is that benefiting you?
Communication, especially during the pandemic. The ability to host webinars for prospects has also helped us grow our business.
Zoom is the best
What do you like best about the product?
I like the reliability with zoom. I feel like every time someone sends a bridge that isn't zoom it takes me awhile and some adjustments to get in correctly.
What do you dislike about the product?
sometimes I'm stuck in the waiting room like when boomers don't notice I need let in.
What problems is the product solving and how is that benefiting you?
just makes it much easier to work from home/remote.
Couldn't have done it without Zoom!
What do you like best about the product?
I have used it in a number of situations, and it is always good, allowing conversations among many with the benefit of seeing as well as hearing. For me, most importantly was the period during Covis lockdowns when we were able to maintain classes for a vocation formation program I was in charge of. We had two cohorts of students, each attending seven 90-minute classes in a weekend. They traveled as far as 60 to 70 miles one way to attend. When the lockdown started, we quickly turned to Zoom and were able to maintain the program with minimal impact. Recording classes for someone who might not have been able to attend was an added benefit. Pricing is also excellent.
What do you dislike about the product?
There isn't much to dislike, especially after we discovered the value of breakout rooms during classes. The only challenge we had were rare occasions where online access was limited, causing some students to have to "double up", using a tablet for video but having to dial in on their phone for the audio portion. Minor annoyance.
What problems is the product solving and how is that benefiting you?
For the class use described above, Zoom literally saved the day for our formation program. It's a four-year process for men to be ordained and we maintained that schedule during the lockdown, staying on course. My current usage involves more small meetings or one-on-one calls for interviews and meetings. I work in a diocese that covers a seven-county region, and have freelance writers and designers that I work with. The audio/video element adds so much to conversations, screen sharing makes the exchange of ideas and concepts so much easier. I have tried other platforms: Google Chat and Meet, Skype and others. I have found Zoom to be the best of the bunch.
Zoom is a valuable resource within our company.
What do you like best about the product?
Meeting templates, recording and attendee registration abilities, 24/7 customer service, lots of cool and fun features such as change background or blur background
What do you dislike about the product?
I dont like the "this meeting is being recorded" or that we cannot record meetings without other user permission, limits on the videos we can store in the cloud. I dont like that there isnt a feature to hide an attenedee in a meeting.
What problems is the product solving and how is that benefiting you?
Being able to host and record meeting remotely. We are also able to collect the name and email address of attendees which allows us to market accordingly. Prior to Zoom, we would not get meeting attendees info and had no way of following up.
World-Wide Connections
What do you like best about the product?
I am involved in volunteer work around the world fitting people with hearing aids that can't afford them. Zoom has allowed me to not only smoothly connect and communicate with my patients but with its share screen, request remote control, and chat features, I am easily able to program my patients' hearing aids by seeing and controlling their computers. We also love having fun using the different filters and stickers you can add to your video!
What do you dislike about the product?
I wish it was easier for me to create my meeting ID. I like that I can custom-make my password but creating an ID would be nice. It would be nice if there was a user control panel or a button that stayed on the screen or was easier to access on mobile devices. Many of the elderly I work with get confused when they can't see the meeting controls because it disappears on a touch screen device.
What problems is the product solving and how is that benefiting you?
I no longer have to travel to patients' homes or have them come to me, I can just handle their appointments virtually on a platform they are comfortable and familiar with. It's also been very beneficial in connecting us with family out of state. We can watch movies and play games with them.
Secure, easy to use solution for meetings
What do you like best about the product?
Zoom allows us to connect with clients all over the US. We have expanded our business reach so much since using Zoom.
What do you dislike about the product?
Zoom is sometimes confusing for clients to use if they need to download it first.
What problems is the product solving and how is that benefiting you?
Zoom solved the issue of not being able to do more appointments in a short time frame.
DSuggs Zoom Review
What do you like best about the product?
It was very reliable and dependable throughout the pandemic. We were able to hold work, congregation, and professional organization meetings without problems. The administration of the platform was very easy as well.
What do you dislike about the product?
The ability to mute/unmute participants at will was removed from the product. This was a key feature we were using during meetings for older participants. It would be beneficial if this feature were available again.
What problems is the product solving and how is that benefiting you?
This helped us keep our activities going during the pandemic when we couldn't meet together face to face. It also allows remote employees to be part of conversations in other parts of the world.
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