Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Definitely would recommend.
What do you like best about the product?
I love the stable connection I have with zoom compared to other platforms. I like that I am able to chat with people individually and with the group, it makes it very personable.
What do you dislike about the product?
Sometimes it doesn't record with the best sound quality. My yeti microphone doesn't always get detected when I select that microphone option. Also, the connection is sometimes delayed, but that has only happened a few times.
What problems is the product solving and how is that benefiting you?
A reliable video platform when connecting with others. Zoom is way more reliable than other platforms I've tried for recording my podcast. I usually end up switching from the other platform I use to Zoom mid-show if the connection on the other platform goes south.
Fantastic service at a reasonable cost
What do you like best about the product?
My company switched to Zoom to stay in touch with clients at the height of the pandemic. I have since had phone calls with a Zoom rep who noticed that certain accounts associated with the company weren't connected correctly due to the error of our employees. I love that they took the initiative to call and correct something that our employees had done in order to make sure that everything ran for us as smoothly as possible
What do you dislike about the product?
The admin account is not easy to understand to the average person, I would not have been able to fix the errors that my company had created without the help of the Zoom representative.
What problems is the product solving and how is that benefiting you?
Zoom allows us to maintain contact and check in with clients during their travels. During our meetings we are able to establish a connection and ensure that we are correctly interpreting their needs.
Superior connectivity
What do you like best about the product?
Easy to connect and maintain communications even in poor WiFi environments. The ability to record meetings and edit the recording is very helpful. Other carriers of meetings like Microsoft Teams are unreliable
What do you dislike about the product?
When I promote people to panelist sometimes the invite times out before they accept during webinars. Also the email invites often show the wrong password when I customize one.
What problems is the product solving and how is that benefiting you?
Allows me to connect several times a day with associates and partners. Everyone is super comfortable using Zoom unlike other platforms. Business sales have improved dramatically due to face to face training
Zoom is the best videoconferencing app I have used
What do you like best about the product?
Zoom is easy to use, especially for people who have not used it before. I am an attorney. In some instances, I have invited clients to join me for a videoconference over MS Teams (because that is the law firm's go-to app), and almost none of the clients can figure out how to join a Teams meeting. I never run into those issues if I schedule a meeting via Zoom.
I have also used the Zoom recording features to videorecord depositions. I like the available settings and features and the quality of how the videos turn out.
I have also used the Zoom recording features to videorecord depositions. I like the available settings and features and the quality of how the videos turn out.
What do you dislike about the product?
I have a recurring meeting with colleages. It would be nice to have a setting where you could automatically allow those colleagues to screen share in such meetings, rather than have the host grant access each time. Perhaps that is a feature that I am unaware of.
What problems is the product solving and how is that benefiting you?
Videorecording depositions - it's saving us money since we are not hiring a videographer. Client meetings--it's allowing us to meet with non-tech savvy people face to face, which is helpful for client relationship building.
Zoom is the BEST!
What do you like best about the product?
I love that zoom is extremely easy to use. I use it for business trainings and it has everything that I need to teach my students successfully!
What do you dislike about the product?
Nothing- honestly everything is great for me.
What problems is the product solving and how is that benefiting you?
One problem is being able to reach every user in different areas of the world without them having to pay to access quality trainings and zoom calls!
All Over the World
What do you like best about the product?
Zoom gives me the opportunity to work with clients all over the world, as if I'm sitting in the same room with them.
What do you dislike about the product?
Would prefer to be able to change audio background noise filtering level 'on the go' rather than opening preferences and changing. Also would like it easier to do additional functions when screen sharing.
What problems is the product solving and how is that benefiting you?
Meeting with people during Covid, Zoom is a lifesaver--literally!
Great benefit to be able to do my coaching long distance, so I can access clients worldwide.
Great benefit to be able to do my coaching long distance, so I can access clients worldwide.
Great for small business
What do you like best about the product?
Cloud recording is my favorite feature. Zoom is easy to use and intuitive. Presenter mode with the mouse highlighter is awesome.
What do you dislike about the product?
If I had to pick something, I would like more cloud storage on the standard priced account.
What problems is the product solving and how is that benefiting you?
Zoom allows me to run my business remotely, doing things I used to only be able to do in person. It also allows me to share the recordings with people, adding additional value to my sessions.
It revolutionized my business
What do you like best about the product?
I save a lot of gas going to the office and my clients can talk to me from the comfort of their home and it's cost effective
What do you dislike about the product?
Sometimes connection is an issues , jumping from schedule a zoom and joining a zoom . Sometimes I have to join my own meeting when I scheduled a meeting
What problems is the product solving and how is that benefiting you?
It's solves issue when the weather is too hot and we can jump on zoom
User Friendly. Efficient. & Necessary Advocacy Tool
What do you like best about the product?
Zoom has made my local, regional, national, & international advocacy effects and impact aggregation possible with interfacing with grass root to high level policy professionals.
What do you dislike about the product?
My downsize is I wish I could have virtual jewelry options for diverse attires!
What problems is the product solving and how is that benefiting you?
Zoom has kept crisis, climate and Covid advocates connected with current data worldwide through screen sharing features
Zoom allows us to do what we do from anywhere!
What do you like best about the product?
Zoom is so flexible that we use it for a wide variety of activities! From virtual dances to board meetings, Zoom enables us to bring people together regardless of where they are.
What do you dislike about the product?
Nothing bad to say about Zoom. It far exceeds Microsoft and Skype!
What problems is the product solving and how is that benefiting you?
Zoom allows us to conduct business via board meetings, committee meetings, focus groups, and task forces.
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