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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Micheal H.

Best for Business

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
No latency, very important especially for my business this is very critical. I like the quality and no get problems at all when doing meetings or host webinars.
What do you dislike about the product?
I actually do not dislike anything about zoom, one thing id say is everytime i make a meeting i have to disavle waiting room i would like if there was an automation to that
What problems is the product solving and how is that benefiting you?
Solving latency problems which is very critical for my business, i used to do youtube live but latency was really bad and this is most important thing to me for my business.


    Real Estate

Easy and Simple To Use

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Easy for everyone to use and understand. Regardless of age or computer skills, everyone that we have used Zoom with has been able to easily understand what to do with the program and jump right in.
What do you dislike about the product?
Wish could stay signed in on multiple device. Because my work requires me to be "on the go" a lot of the time, I am using many different devices. I always have to log in on the device I am using since it is usually different from the last device I was using.
What problems is the product solving and how is that benefiting you?
Zoom solves the connection issue problem we see with other programs. With other programs, if someone in a meeting has poor internet we all can visually see the problem and it slows down the call or meeting.


    Graphic Design

From meetings to podcasting.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like the flexibility. When having a meeting, being able to switch to what works best. When podcasting, I like that there's an option to separate the audio channels.
What do you dislike about the product?
There's not much at this point. Any issues I've had have been more on how the Mac OS interacts with the app. That there are times when you have to relaunch the app in order to get a function to work.
What problems is the product solving and how is that benefiting you?
I use it quite a bit for podcasting. Before I would have to be in a location to record an episode. Now I can record with folks from all over the world.


    Professional Training & Coaching

The valuable tool we never knew we needed.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
What I like most about Zoom is the accessibility to virtually anyone around the world with an internet connection and a mobile or tablet device. I also use Microsoft Teams as mandated by my kids' school district when conducting parent-teacher meetings and I have to admit, it is easier to log in to zoom.
What do you dislike about the product?
What is a challenge is when my internet connection is weak and the audio distorts as though I was in the matrix. Also, it would be helpful if the zoom instructions were clearer in troubleshooting. (I.e., muting all participants immediately upon entering the meeting room.)
What problems is the product solving and how is that benefiting you?
I am able to connect with colleagues who do not live in my city. My outreach is far greater. I feel like I'm living the life of the Jetsons! :) This has led to more business partners who live on the other side of the country.


    Angela M.

User Friendly and Reliable

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom allows face-to-face interaction in a culture where physical presence can be difficult and somewhat challenging. Zoom is user-friendly and reliable.
What do you dislike about the product?
I've not yet encountered any dislikes about the Zoom platform.
What problems is the product solving and how is that benefiting you?
Visual access to team members without the precaution requirements in a healthcare setting. We are able to improve productivity by visually encouraging one another.


    Marketing and Advertising

Zoom is a lifeline

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I find Zoom the most helpful in keeping connected with clients and friends who live out of state or even the country in which I live. Not only can I communicate with them but I can also share information and media with them.
What do you dislike about the product?
The least helpful about zoom is that free accounts are limited to 40 minutes for three or more connections in a meeting, but it is a realistic limit. And on occasion how quickly it can drain my device's battery can be an issue.
What problems is the product solving and how is that benefiting you?
It solves how to meet up with others when we are physically far apart, in different states, or in helping us maintain safety measures in meeting together when one or more attendees is not feeling well.


    Jonathan T.

Great for video meetings and teleconferences

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like Zoom for online meetings. It is simple to navigate and operate. Scheduling meetings is a breeze and they are added directly to my calendar. Sharing meetings is easy as well and makes it a simple process to host a meeting.
What do you dislike about the product?
The app uses a lot of resources within my computer so other things don't run as well. Some of the sharing navigation is not intuitive and can be hard to find what you are looking for.
What problems is the product solving and how is that benefiting you?
Zoom allows for impromptu spur-of-the-moment meetings with ease. If I have something come up that I need a collective think tank of other people to join, it is very simple to log in, set up the meeting, share with colleagues and hold the meeting in the virtual space.


    Financial Services

It doesn't get any easier!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
My favorite is the ease of use! I've trained over 10,000 sales agents in the past 3 years, and have all been on Zoom. Thank you for making it easy even for us low-to-no tech folks :)
What do you dislike about the product?
My only gripe, and I may be reaching here, is there could be a set of questions (like a wizard) to customize my personal settings. But still love it!
What problems is the product solving and how is that benefiting you?
With Zoom, I get around the problem of not having a training platform, and makes me look like an expert when I've only been at it for a short period!


    Jeffrey F.

Zoom is a wonderful tool for businesses and individuals alike.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is pretty user-friendly. Even some of the oldest folks I work with can log on and use it. It also gives some power to the host to help those folks if they are having trouble.
What do you dislike about the product?
Zoom works with the hardware you have, but if that hardware is not very good, it can be challenging to overcome those difficulties. And Zoom doesn't tell you when the issue is with your hardware.
What problems is the product solving and how is that benefiting you?
Zoom has been very beneficial to our organization because it allows us to stay connected with some of our folks who have moved away or who are confined to their homes.


    Accounting

Zoom is my favorite video conferencing platform

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use, Zoom is reliable, stable, and feature-rich. Zoom has nice features to filter your background and do other things that make it a useful tool.
What do you dislike about the product?
There is not much i dont like about zoom, although i do wish the mobile app was more intuitive. Sometimes i get confused if i am talking on the app or for the phone part of my phone.
What problems is the product solving and how is that benefiting you?
Zoom is easy to use, Zoom is reliable, stable, and feature-rich. Zoom has nice features to filter your background and do other things that make it a useful tool.