Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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It does what is expected, and that's a lot
What do you like best about the product?
The fact that it works is its best feature. I usually have a reliable connection and can meet with my clients with peace of mind.
What do you dislike about the product?
I don't like that they made one-on-one meetings between non paying users limited to 40 minutes.
What problems is the product solving and how is that benefiting you?
It allows me and my team to meet virtually, meet with clients, and continue WFH.
Zoom is an excellent business tool for connecting with colleagues.
What do you like best about the product?
Zoom allows us to interact as a team even when we do not meet in person. I like being able to screen share, this is an excellent tool. It is nice being able to connect everyone together for meetings or discussions when we can't meet in person due to illness or scheduling conflicts. I like being able to have people in the waiting room and let them into the meeting when needed. I also like being able to stop my video if I need to get up and do something during the meeting. I also like being able to private chat with just one person instead of everyone.
What do you dislike about the product?
No closed captioning, would really like to see this feature. Sometimes I cannot move the display when screen sharing, which can be annoying. I also don't like it when people can unmute themselves when I mute them. Sometimes there is a need to keep people muted and not let them turn their audio on again.
What problems is the product solving and how is that benefiting you?
It is helping solve not being able to meet in person. It allows us to hold meetings at any time and accommodate people's schedules. Zoom is so much better than conference calling via telephone. It is nice being able to see and connect with people. During COVID our organization used Zoom to connect a lot of human service agencies. Without Zoom there were many many people that would not have received help or resources without the ability to connect with these organizations. It is also helping us hold meetings that otherwise we would not be able to.
Zoom is now a Verb
What do you like best about the product?
Myself and our company use Zoom for all meetings and in-services. I like that you can integrate it with Google Calendar.
What do you dislike about the product?
I don't know that I have any reasons to dislike Zoom. Maybe that I wish the tutorial on how to use it was a little more user-friendly.
What problems is the product solving and how is that benefiting you?
We have Directors that live more than an hour away from our HQ and it's great for meetings where we can get the whole staff together or for any in-services. It saves everyone the hassle of traveling.
Easy tool to connect virtually
What do you like best about the product?
I love using Zoom because it's easy to use and others don't need an account to join our calls. I also love how easy the chat, share screen, and other features are to use.
What do you dislike about the product?
It can take a long time to get logged in, and if you use Zoom from both a personal and a business account, switching between the two accounts can be time consuming, especially if you have back to back meetings.
What problems is the product solving and how is that benefiting you?
Zoom is helping to make sure everyone can connect virtually, which allows for more potential collaborations across and within organizations. We've been able to connect with people from all over the world with Zoom.
Best Quality Video Calls!
What do you like best about the product?
Zoom is so easy to use and I love the camera filters so you can look your best!
What do you dislike about the product?
I think the program may be a bit heavy for cheaper computers.
What problems is the product solving and how is that benefiting you?
My biz went from being in person to now being and staying 100% remote! I am happier than ever to do my work from home and my clients are happy too!
An excellent solution for remote meetings.
What do you like best about the product?
Zoom's picture quality and sound quality are superior to Google Meets and other platforms I've experienced.
What do you dislike about the product?
The ability to secure the "room" and monitor participant behavior could be enhanced.
What problems is the product solving and how is that benefiting you?
Zoom has improved functionality from a meeting manager standpoint. It gives us control over chat features and audio features. I like the link it has to my Google calendar!
Zoom is the premier video conferencing software
What do you like best about the product?
Easy to use, compatible on multiple devices, easy to log into and use, can share documents, video's, etc with ease. Easiest of the video conferencing apps you can use
What do you dislike about the product?
Occasionally/sporadically the sounds and video can be less than optimal...occasionally I have to log out and back in to get optimal performance. Can be annoying when you want to change a setting
What problems is the product solving and how is that benefiting you?
Easy to meet clients over video, easy to collaborate and share materials. Easy to log into. Allows me to be more productive business perf has increased especially over covid
Zoom makes business so much easier
What do you like best about the product?
It allows me to connect with people in a timely manner, which still feels personal, since we can see each other. The quality of the video is usually great, and I like the features (background, etc).
What do you dislike about the product?
Sometimes the connection is a little slow. I am not sure that is zoom's issue or if it is my issue via my internet provider.
What problems is the product solving and how is that benefiting you?
I am now able to meet more people because I do not have to drive to them. It makes things more efficient.
Zoom the best of the best
What do you like best about the product?
I like how easy it is to start a meeting and join meetings. The software has a lot of great features my favorite is the remote control option as an IT pro I use this to help people all the time.
What do you dislike about the product?
I can't say I have really anything I don't like that is too big maybe one thing is the desktop app tends to log out all the time. When this happens it can cause meetings that you create to act weird till you sign in again. I have had to help a lot of our users with this.
What problems is the product solving and how is that benefiting you?
Well the Zoom Rooms is maybe my favorite solution it makes our conference rooms much more streamed lined and everyone loves it. It is just a way to book the room and then walk in and just start the meeting with no hassle.
Zoom is my favourite
What do you like best about the product?
I use a variety of connection platforms and zoom is definitely my favourite. It's easy to use, easy to connect to, web-based so there's no software to download. Zoom has a great variety of options and functionality to make virtual meetings, big or small, highly interactive, easy to run and simple to record, download and translate. I constantly tell people that Zoom is my go-to.
What do you dislike about the product?
The one thing I don't like about zoom is the whiteboard. I don't find that it has the functionality that other stand-alone tools do. It could use some improvement.
What problems is the product solving and how is that benefiting you?
Zoom solves the communication problem for me. It allows me to connect in a remote environment in a robust way. I'm more productive because I can connect Zoom with my transcription app which allows me to be present but still have great notes. It also enables people to participate in a way that makes sense for them, in the chat, with out without video as well as when they are on the go.
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