Crossbeam Partner Ecosystem Platform
CrossbeamExternal reviews
270 reviews
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Crossbeam is the go-to tool for Partnerships
What do you like best about the product?
Crossbeam is an indispensable tool for our partnership teams. It is powerful, trusted, easy to use, and continues to improve. CS team service is outstanding.
What do you dislike about the product?
Very little. With improvements, come some unexpected UI changes, but overall it is intuitive enough to figure out, and their service and support are excellent.
What problems is the product solving and how is that benefiting you?
Crossbeam saves us a lot of time in strategic account mapping and partner coordination and collaboration, with planning, field marketing and sales, and management.
Crossbeam is a game changer for anyone who works in partnerships, sales, product and marketing.
What do you like best about the product?
As someone with a hybrid role in partnerships, Crossbeam allows me to map business opportunities for new integrations, business opportunities and enablement with ease.
What do you dislike about the product?
I wish there were more ways to action the outcomes of mapping easily into sales execution platforms.
What problems is the product solving and how is that benefiting you?
Crossbeam allows me to easily see which partnerships to prioritize with accuracy, save time by getting the information into my sales team's hands and trust customer data is being protected. Their success team is also top tier.
The best thing to happen to partnerships EVER
What do you like best about the product?
The basic concept itself is amazing but not new; how easy Crossbeam made it so people can share and action the data is fantastic. The amazing content produced for the community is just as valuable.
What do you dislike about the product?
Data matching between partners still needs work, normal data issues of companies naming things differently (Inc vs Corp in each partner's dataset). Sub-orgs are not treated the same by every partner, etc. All of this leads to a reduction in overlap accuracy.
What problems is the product solving and how is that benefiting you?
Crossbeam is allowing us to automate the identification of partner overlap to help create meaningful conversations on how we can work together. Second, it is giving us data to identify new markets and patterns of repeatability
I can't live without crossbeam
What do you like best about the product?
How quickly I can use Crossbeam to assess the potential value of a prospective partnership and action on new partnerships with regards to mutual customers or mutual prospects.
What do you dislike about the product?
Features are dependent on connections and plan upgrades, but not unexpected or an issue. Just something to consider and know early on.
What problems is the product solving and how is that benefiting you?
The black box of mutual customers, prospects, open opportunities, and providing a foundation for strategic and highly valuable account mapping for both sides of a partnership.
Having Crossbeam is a no brainer!
What do you like best about the product?
It is so easy to use! I can see customer/prospect cross over instantly.
I love that I get a notification when a partner has turned a prospect into a client.
I love that I get a notification when a partner has turned a prospect into a client.
What do you dislike about the product?
Some of our partners use CRMs that are not compatible e.g. Zoho.
What problems is the product solving and how is that benefiting you?
We use Crossbeam not only with existing partners but also to encourage new partners to come onto our Marketplace.
Great tool for collaborating with partners
What do you like best about the product?
Crossbeam is easy to set up with salesforce data.
You can invite your partners to share their data in the platform.
You can easily view overlapping customers, open opps, and prospects.
You can invite your partners to share their data in the platform.
You can easily view overlapping customers, open opps, and prospects.
What do you dislike about the product?
The free version used to have more functionality that was helpful such as downloading reports, and that is no longer available. I had promised a partner that I could do some account mapping for them just to find out the feature was no longer available.
What problems is the product solving and how is that benefiting you?
Crossbeam promotes transparency for account mapping with our partners. Without crossbeam we would do manual spreadsheet sharing.
Crossbeam is a MUST for Partnerships!
What do you like best about the product?
Crossbeam helps me go into conversations with my partners equipped with already understanding where we have overlaps - where can I help them, where can they help us? It's such a time-saver, no more account mapping with spreadsheets, territories and wasting everyone's time!
What do you dislike about the product?
I honestly don't really dislike anything about it, it has been so great to use! I've got a customer success rep, Jake, who I work with if I ever need assistance or want to expand my learning in the platform, he's awesome!
What problems is the product solving and how is that benefiting you?
Crossbeam solves the problem of "hey is this a customer of yours?" "Which of my partners can help me get into XYZ account?" "Which rep at my partner account covers this account?".
Revolutionised the way map referrals with partners
What do you like best about the product?
Overlap matrix of Hubspot stages to work out mutual opportunities
What do you dislike about the product?
It's sometimes tricky to navigate / onboard new partners who have never used it before. Also I WISH it had whitespace sharing.
What problems is the product solving and how is that benefiting you?
Account mapping is usually a long and arduous process involving spreadsheets. Crossbeam removes that entirely, by syncing with my CRM.
A great tool for uncovering partnerships
What do you like best about the product?
Easy to use, integrates well with Slack.
What do you dislike about the product?
Couldn't fina any, to be honest...........
What problems is the product solving and how is that benefiting you?
Helping me find other partners within accounts so I can build a good combined offering for my customers
Game-changing Partner Platform
What do you like best about the product?
Ease of connection and simplicity to see revenue potential with new and existing partners.
What do you dislike about the product?
To be honest, not much to complain about.
What problems is the product solving and how is that benefiting you?
Many! The main one is helping with prioritizing which partners/integrations should get resource attention.
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