Crossbeam Partner Ecosystem Platform
CrossbeamExternal reviews
270 reviews
from
External reviews are not included in the AWS star rating for the product.
Intelligent solution, Database security, Efficient and Robust
What do you like best about the product?
- Security
This allows me to share my customer database securely to gain efficiency with my partners.
- Ease of use:
Very intuitive and ergonomic. The + is the integration with our CRM.
- Support:
Very thorough support from Sharework to address and anticipate any questions.
- Efficiency:
Facilitates the understanding of partners' customers and has allowed us to sign certain prospects more easily.
This allows me to share my customer database securely to gain efficiency with my partners.
- Ease of use:
Very intuitive and ergonomic. The + is the integration with our CRM.
- Support:
Very thorough support from Sharework to address and anticipate any questions.
- Efficiency:
Facilitates the understanding of partners' customers and has allowed us to sign certain prospects more easily.
What do you dislike about the product?
That not all my partners are on Sharework yet :)
What problems is the product solving and how is that benefiting you?
- Unmatched time savings + security
Allows you to analyze opportunities and synergies with our partners in seconds. Instead of spending time on Excel exports with no added value, and without any guarantee for the confidentiality of information.
Allows you to analyze opportunities and synergies with our partners in seconds. Instead of spending time on Excel exports with no added value, and without any guarantee for the confidentiality of information.
Thanks to Crossbeam, we’re driving more partner-influenced pipeline than ever before.
What do you like best about the product?
Crossbeam is playing a significant role in helping us grow our partner-influence pipeline. So far this year, it’s helped my team add $10M ARR in pipeline.
I also use Crossbeam to proactively identify opportunities and accounts in which I can help my partners. After all, partnership success is all about creating mutual value, and Crossbeam supports that goal well.
I also use Crossbeam to proactively identify opportunities and accounts in which I can help my partners. After all, partnership success is all about creating mutual value, and Crossbeam supports that goal well.
What do you dislike about the product?
I have yet to run into anything I dislike.
What problems is the product solving and how is that benefiting you?
Previously, it took a few days to identify and connect my sales reps to their counterparts at our partners on a given account. Now with Crossbeam, those rep-to-rep conversations happen within minutes or hours. Crossbeam overlap data makes it so much easier to prioritize which partners our team should work with. It is truly accelerating the pace of co-selling with partners.
Additionally, Crossbeam is enhancing the value of alliances across our Revenue organization by providing insights into prospects’ tech stacks’ where we have integrations.
To support our partner recruitment strategy, we’re also using Crossbeam to identify where we have gaps in partner coverage for strategic accounts.
Additionally, Crossbeam is enhancing the value of alliances across our Revenue organization by providing insights into prospects’ tech stacks’ where we have integrations.
To support our partner recruitment strategy, we’re also using Crossbeam to identify where we have gaps in partner coverage for strategic accounts.
Crossbeam makes my life so much easier
What do you like best about the product?
The rep/account matching within Salesforce reports is awesome. When our sales reps meet with a partner’s sales reps, they can use the information in Salesforce to discuss other overlapping accounts. Crossbeam played a huge role in helping our partner team hit our quarterly partner-influenced goal.
What do you dislike about the product?
One thing that can improve is the layout/line graphs within the Crossbeam app. However, I spend most of my time viewing the Salesforce widgets and reports.
What problems is the product solving and how is that benefiting you?
Crossbeam plays an integral role in what I do daily. When our sales reps need partner involvement in their deals, Crossbeam provides instant visibility that allows us to strategize more clearly on which partners can help. Crossbeam plays a positive role in how we work/co-sell with our partners. Thanks to Crossbeam, we’re no longer spending time back and forth figuring out which accounts are customers and opportunities.
There is a lot to love about Crossbeam!
What do you like best about the product?
We can easily understand what partner involvement looks like because Crossbeam is synced with our Salesforce instance, so our data is real-time. I never have to worry about partner data being stale or inaccurate. Plus, Crossbeam's customer success team is excellent. Lauren communicates updates effectively, takes my product feedback seriously, and ensures we're maximizing our use of Crossbeam to support our partnership goals
What do you dislike about the product?
I'm looking forward to Crossbeam rolling out standard populations so we can easily distinguish a partner's populations (i.e. prospects, customers, opportunities, etc)
What problems is the product solving and how is that benefiting you?
Crossbeam helps us evaluate if a new partner should be an ecosystem partner (an integration) or an OEM partner (use Clearbit data to power a feature of their product). Using Crossbeam, we can also tell which of our accounts overlap with our partners to drive adoption of Clearbit. With this information, we can help our customers leverage Clearbit across their tech stacks and get more value from our solution. Additionally, we love doing co-marketing with our partners. Crossbeam is a gold mine when it comes to identifying customers for joint case studies with partners or co-marketing webinars
Crossbeam is a win for partnerships.
What do you like best about the product?
Safe way to do account mapping with existing and potential partners to evaluate the opportunity.
What do you dislike about the product?
No integration is built with our CRM Pipedrive, so we have to upload data manually. Hopefully, this integration is on their road map.
What problems is the product solving and how is that benefiting you?
Account Mapping
Prioritise partnerships
Prioritise partnerships
Game changer for tech partnerships
What do you like best about the product?
Crossbeam makes the once arduous task of coordinating partnerships as simple as logging into a dashboard. I love the reports feature.
What do you dislike about the product?
The management of tasks and communication layer could be better. Nobody seems to want to use threads.
What problems is the product solving and how is that benefiting you?
Partnerships
Love the Salesforce App/Integration!
What do you like best about the product?
The Sharework Salesforce app drastically changes the way we can collaborate with Sales by having all of the information on the account level in Salesforce. Having this insight allows me to actively enable the Sales Team and Customer Success Managers to increase wins and drive revenue.
What do you dislike about the product?
I will say at first, there was a configuration issue and a Salesforce connectivity issue, but Alex helped us through it. I've noticed that it's brining in a lot more accurate data now.
What problems is the product solving and how is that benefiting you?
There's been about 30 influenced accounts combined among our Partners in just two months through Sharework. The ease of use of the platform and being able to surface that in a short matter of time has allowed us to get back to the team on short notice and let them know who we can connect them with.
Recommendations to others considering the product:
If you're in the partnerships space, you need Sharework. Prior to Sharework it was hard to identify opportunities to win with our partners. Now, within an instant, I'm able to be proactive with those opportunities and figure out the low hanging fruit to get some deals across the line.
The Next Best Thing Since Salesforce
What do you like best about the product?
My favorite feature is the ability to see all of the partners in the account in one view - My Accounts. Our reps are looking at it and they are doing a different thinking in how they go after their territory now.
What do you dislike about the product?
There is nothing that I particularly dislike.
What problems is the product solving and how is that benefiting you?
Before having Sharework, I’d have to send a request to the partner asking who their rep was for the account, but now I can quickly see that real time. I can also know the other ten accounts that our reps share so that I can identify the accounts of most mutual interest.
Say goodbye to VLOOKUPs and out of date GSheets!
What do you like best about the product?
- Account mapping is simple to set up with lots of customisation of columns
- Easy to get an aggregated view of ALL partners across my prospects and customers
- Secure and safe, with lots of tight governance controls (e.g. account blacklisting)
- Regular updates on 'new accounts' which
- Nice recommendation engine suggesting other partners I should connect to
- 1st class support (the team, particularly Alex, are always quick to help!)
- Easy to get an aggregated view of ALL partners across my prospects and customers
- Secure and safe, with lots of tight governance controls (e.g. account blacklisting)
- Regular updates on 'new accounts' which
- Nice recommendation engine suggesting other partners I should connect to
- 1st class support (the team, particularly Alex, are always quick to help!)
What do you dislike about the product?
- Filters are not persistent
- Some minor discrepancies in Account Mapping reports (normally down to how each partner manages their respective CRMs)
- Lack of 'note taking' and 'workflow management' functionality within the platform itself
- Some minor discrepancies in Account Mapping reports (normally down to how each partner manages their respective CRMs)
- Lack of 'note taking' and 'workflow management' functionality within the platform itself
What problems is the product solving and how is that benefiting you?
- Focus: picking partners that are good strategic bets i.e. who have lots of crossover in mutual accounts, pipeline and prospects
- Time: saving 1-2hrs a week, at least, in terms of account mapping via VLOOKUPs
- Consistency: using Sharework as a single source of truth, and removing ancillary documents that partners use to do mapping
- Time: saving 1-2hrs a week, at least, in terms of account mapping via VLOOKUPs
- Consistency: using Sharework as a single source of truth, and removing ancillary documents that partners use to do mapping
Recommendations to others considering the product:
If you're looking for a solution that simply, and securely, account maps your prospects, customer and opportunities with your strategic partners in an incredibly bespoke fashion, then look no further than Sharework!
25% of our pipeline can be attributed to Crossbeam
What do you like best about the product?
Crossbeam has simplified the partner identification process, our account mapping and streamlined how we work together. I have much more clarity about which prospects we should be targeting, and I know which partners to request warm intros from. As a result, we've sourced 25% of our new opportunities from partners.
What do you dislike about the product?
I'm eager for more companies to get onto Crossbeam so we can explore new partnership opportunities, and move away from manual time-consuming processes, like spreadsheets and emails.
What problems is the product solving and how is that benefiting you?
Account mapping is so much more efficient in Crossbeam, as is identifying which partners are the best to work with based on the landscape. No more triple data entry and back-and-forth communications. We're regularly sending partners new opportunities and vice versa, and that's really helped us strengthen our relationships.
Recommendations to others considering the product:
Try it, it will automate your processes and really benefit your business.
showing 151 - 160