Crossbeam Partner Ecosystem Platform
CrossbeamExternal reviews
391 reviews
from
External reviews are not included in the AWS star rating for the product.
Account Mapping Made Easy with Crossbeam
What do you like best about the product?
Account Mapping Made Easy. It truly eliminates the tedious, time-consuming work of aligning accounts, which has made it much easier for us to evaluate potential partners and kick off co-GTM initiatives. I also really appreciate the functionality we’ve built to bring data into our SFDC instance, so we can use it for reporting.
What do you dislike about the product?
We work with both tech partners and agency partners. Our agency partners often aren’t going to invest in a paid version of Crossbeam, so it can be challenging at times to collaborate when key features are gated behind a paid plan.
What problems is the product solving and how is that benefiting you?
It helps me get a full picture of the ecosystem, which lets us identify GTM opportunities with partners and evaluate potential partners more effectively.
Makes Partner Vetting Easy with Overlap Data
What do you like best about the product?
Makes my job easier! I can vet out a partnership with the overlap data, make sure our ICP's align, before putting in hours in legal for partner agreements and more.
What do you dislike about the product?
I don't care for the way they showcase the overlap data. I honestly hate the boxes/grid. I preferred the way Reveal looked.
What problems is the product solving and how is that benefiting you?
Partner acquisition: Before spending hours on the partnership, I can get an NDA signed, Crossbeam connected and see if our ICP's align. If they don't, we don't partner
Partner Marketing: Once connected I can get our marketing team on the customer overlaps to determine which ones we can leverage for case studies or customer stories. We can also email our prospect data base to drive net new revenue for both companies.
Co-sell: Easy to look at our customers & their opportunities and vice versa to help each other close deals in the active pipeline
Partner Marketing: Once connected I can get our marketing team on the customer overlaps to determine which ones we can leverage for case studies or customer stories. We can also email our prospect data base to drive net new revenue for both companies.
Co-sell: Easy to look at our customers & their opportunities and vice versa to help each other close deals in the active pipeline
Crossbeam Delivers Seamless Integrations, Reliable Performance, and Clear Partner Visibility
What do you like best about the product?
The visibility across a large swath of partners makes this truly fluid, actionable, and easy to use. The UI/UX is simple, intuitive, and helpful when you do get stuck. All the integration capabilities are wonderful, from Salesforce direct integration to AI MCP integrations, the platform allows you to operate as fluidly as your business requires. We would be spending countless hours doing manual processes without Crossbeam. The system is also exceedingly reliable, we've never had any down time or issues logging in, truly a huge value add and something we constantly see ROI on. The support team is also always there to help us, even if we have a new employee, the Crossbeam team is there to help from their hands on approach to their learning academy. Integrating AI into Crossbeam has been easy, utilizing our company instance of things like Claude and ChatGPT has been seamless.
What do you dislike about the product?
Sometimes the fuzzy matching from one partner Salesforce to our own can be challenging because our verbiage does not always line up with everyone elses.
What problems is the product solving and how is that benefiting you?
Scale, we can go further and reach more unique partners in a given day or week than ever before. It also surfaces truly relevant information that can instruct our teams to collaborate more effectivley with our top partners.
Intuitive Platform That Boosts Outreach Efficiency and Uncovers New Deals
What do you like best about the product?
Navigating the platform is super intuitive. Being able to connect our databases for overlaps allows us to be more efficient in our outreach. We are still early in our use of Crossbeam and we are finding more and more ways to use it as time goes on. The Crossbeam team was super helpful in getting everything set up for us, and sharing best practices. We have already sourced 5 net new deals from it, so now just a matter of closing them.
What do you dislike about the product?
There were certain fields that were shared with us from our partners that were not able to be mapped over into our CRM, which could have streamlined our workflow more.
What problems is the product solving and how is that benefiting you?
Crossbeam gives us insight into our warmest customers and gives us data that we never were able to access. The investment for us was no brainer when we look at cost and the potential ROI of the solution.
Crossbeam Makes Partner Discovery and AI Sales Plays Effortless
What do you like best about the product?
Crossbeam is one of the easiest tools for finding partners within a specific account, seeing when a customer last purchased something with them, and using that data to develop AI Sales Plays.
It makes selling much easier when contact information and sales plays are right at your fingertips.
It makes selling much easier when contact information and sales plays are right at your fingertips.
What do you dislike about the product?
I haven’t found anything I wasn’t pleased with.
What problems is the product solving and how is that benefiting you?
As a partner-first organization, this tool is very easy to use within SFDC, and I no longer have to keep track of every partner account in a spreadsheet. It keeps all the information and usable data in one place, right where I already work every day.
Intuitive, Feature-Rich Partner Management with Excellent Support
What do you like best about the product?
Crossbeam is easy to use and intuitive. It also keeps rolling out fresh new features that make managing partners easier. Customer support is excellent—Erin, in particular, is the best.
What do you dislike about the product?
Cost is high for user licenses - prevents us from using co-sell features.
What problems is the product solving and how is that benefiting you?
We can see overlapping populations with our partners, which allows us to co-market, co-sell, and co-serve together. This saves me hours and horus of managing spreadsheets. The integration to Hubspot allows others to assist and use the data.
Great for Prospecting and Driving Meetings
What do you like best about the product?
its great for prospecting and driving meetings + accelerator sales cycle
What do you dislike about the product?
i find the salesforce integration very useful
What problems is the product solving and how is that benefiting you?
helping us identify mutual partners and msps
Simple to Use, Great Data for Focused Accounts
What do you like best about the product?
Simple to use and provides great data for focused accounts.
What do you dislike about the product?
There is nothing I dislike about Crossbeam. It's been great for our team and our CSM (Emma) is fantastic to work with!
What problems is the product solving and how is that benefiting you?
Allows me insights into customer accounts and who the AE's are in our partner ecosystem.
Simplifies Account Mapping and Marketing Event Invites with Smart Partner Overlap Insights
What do you like best about the product?
It simplifies the account mapping stage with a new partner, the ability to set up automatic notifications to teams via Slack, and the value it adds when planning events and determining who to invite based on partner overlap.
What do you dislike about the product?
The reporting filters were a bit more flexible before the last update. I wish you could choose what co-pilot showed sellers in Salesforce.
What problems is the product solving and how is that benefiting you?
Crossbeam solves the lack of visibility and coordination in partner ecosystems by making it easy to securely identify shared customers and opportunities. Instead of relying on manual account mapping and guesswork, we can quickly prioritize high impact overlaps, collaborate more effectively with partners, and drive more pipeline with less effort.
Clear, Actionable Partner Overlap Insights That Power Collaboration
What do you like best about the product?
What I like most about Crossbeam is how clearly it shows partner overlap in a way that’s actually actionable, so we can focus on the right accounts. I use it every day to map accounts with partners, identify key contacts, and uncover new GTM opportunities. Overall, it makes collaborating with partners more efficient and far more data-driven. I find the overall functionality very intuative as well.
What do you dislike about the product?
At times, it takes some effort to keep data fully up to date across partners, and the overall value really depends on how actively both sides maintain their data. There’s also an opportunity to make insights easier to surface and faster to act on—for example, with more proactive alerts or dashboards that highlight key overlaps, new contacts, or GTM opportunities without having to dig through multiple views.
What problems is the product solving and how is that benefiting you?
At the beginning of this year, we were evaluating our partner tooling and looking for places to cut back. I was asked, “If you could only keep one tool, which one could you not live without?” I chose Crossbeam.
It solves a big problem for us: not having clear visibility into partner overlap. Instead of guessing where we align, it shows exactly which accounts we share and helps clarify where to focus. In practice, that means I can prioritize the right accounts, identify key contacts through partners, and move much faster on real GTM and co-sell opportunities.
It solves a big problem for us: not having clear visibility into partner overlap. Instead of guessing where we align, it shows exactly which accounts we share and helps clarify where to focus. In practice, that means I can prioritize the right accounts, identify key contacts through partners, and move much faster on real GTM and co-sell opportunities.
showing 31 - 40