Crossbeam Partner Ecosystem Platform
CrossbeamExternal reviews
391 reviews
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Incredibly Easy Setup, Use and Share, with Knowledge-Rich Libraries
What do you like best about the product?
Incredibly easy to set up, use and share. A ton of knowledge in the libraries for all different angles needed, working with partners, setting up, account planning, etc.
What do you dislike about the product?
Account level visibility outside of reportings would be useful to have.
What problems is the product solving and how is that benefiting you?
Crossfunctional visibility, speed to market, speed to collaboration, speed to value for partnerships.
Quick, Simple, and Modern UI That Eliminates Manual Account Mapping
What do you like best about the product?
Its so quick and simple to use. Clean modern UI, not to mention it removes the pain of manual account mapping!!
What do you dislike about the product?
When partners connect but don't share the details. It's frustrating to see 567 overlapping customers when you can't see who they are.
What problems is the product solving and how is that benefiting you?
Overlapping customers and joint opportunities make it much easier to collaborate across the ecosystem
Trusted Partner Visibility That Accelerates Engagement
What do you like best about the product?
its ability to create trusted visibility between partners without requiring heavy manual coordination or spreadsheet-based account mapping. From a Partner Operations perspective, it helps accelerate partner engagement by quickly identifying customer overlap, validating existing relationships, and improving collaboration between sales and partner teams.
What do you dislike about the product?
From an operational perspective, there are also opportunities to improve usability and administration. I cannot have reports unless I ask them to Shana or Antoine on Usage
What problems is the product solving and how is that benefiting you?
The platform has strong potential to reduce manual operational effort while enabling faster and more data-driven partner motions across the business.
Easy-to-Use Layout That Quickly Highlights Collaboration Opportunities
What do you like best about the product?
Ease of use and the simple layout that allow you to see very quickly, where the biggest opportunities for collaboration lie.
What do you dislike about the product?
Difficult to share all of the insights with partners; the views I can see are great, but the list views are difficult to share when I've customised them and I tend to find I have to export the results to Excel first and share them that way.
What problems is the product solving and how is that benefiting you?
Helping us to identify partner organisations that have a base of customers we can work together on to identify new opportunities to grow our mutual customer base. It means I can spend more time with the biggest opportunities.
Crossbeam Delivers Valuable Partnership Insights for Our Logistics Vendors
What do you like best about the product?
Crossbeam really helps our organisation to gain insights in the partnerships we make with various vendors in the logistical arena
What do you dislike about the product?
Nothing at the moment. we are very happy with this solution
What problems is the product solving and how is that benefiting you?
It gives us instant insight if a new partnership will become meaningful or not
Makes Partner Collaboration on Key Target Accounts Effortless
What do you like best about the product?
It makes easier for partners and ecosystems to collaborate and focus on key target accounts
What do you dislike about the product?
Nothing really. Wish I could have this tool 10 years ago
What problems is the product solving and how is that benefiting you?
Instead of using multiple excel sheets I have all data now centralised in one place and synced with CRM, so I can cross-check relevant accounts with my partners
Crossbeam Makes Account Mapping and Partner Collaboration Effortless
What do you like best about the product?
Crossbeam is exactly what makes my work—my job—possible. It allows me to do account mapping, collaborate with partners, identify opportunities when they come up, and keep things moving.
What do you dislike about the product?
It’s one of the best products for partnership professionals and ecosystem professionals. That said, there are times when I think it could be improved. When companies don’t have clean CRMs, they can end up with a lot of garbage data in the system, and that creates confusion. For the most part, though, if you do the job right and qualify properly, you’ll find the opportunities you’re looking for.
What problems is the product solving and how is that benefiting you?
It will primarily help me with account mapping, understanding what the feeds are with partners, and activating customer segments very fast and quickly. It’s great for all of that.
A Strong Ecosystem Built Through Meaningful Partnerships
What do you like best about the product?
I really like the way they’ve brought together an ecosystem and a profession through partnerships.
What do you dislike about the product?
At times, the UI feels confusing, and there are simply too many features that end up distracting from the product’s simplicity and overall value.
What problems is the product solving and how is that benefiting you?
It shows me what opportunities are out there for my company to receive introductions and endorsements from vendors my prospects already trust.
Easily Identifies the Best Partner Fit for Target Accounts
What do you like best about the product?
I can easily see which partner is the best fit for a target account.
What do you dislike about the product?
The search engine could be better. It would be helpful to have a built-in bot that can guide us to the right results.
What problems is the product solving and how is that benefiting you?
ISV and referral partner pipeline, including which partners have onboarded which customers, along with the corresponding dates. The roi is better when the onboarded date for the partner is listed. Salesforce integration helps opp level comparison for my rep to inc partners
Easy to Navigate, Fast Filtering, and Always Finds What I Need
What do you like best about the product?
Very easy to navigate and filter. I use it everyday and can always find what I'm looking for quickly.
What do you dislike about the product?
Nothing at all. I don't have any issues with it right now.
What problems is the product solving and how is that benefiting you?
Crossbeam allows me to co-plan with my partners effectively on target accounts and current customers.
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