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Reviews from AWS customer

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281 reviews
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5-star reviews ( Show all reviews )

Transforming the digital experience

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
Contentstack is a central part of our new digital stack. It is going to play a huge role in transform the digital experience we offer our customers. The speed and flexibility of the product saves a huge amount of time. The support, speed of response on our queries and the willingness to listen is second to none and better than anything else I have experienced in software.
What do you dislike about the product?
Small UX issue with the content type edit button. That is easily manageable though, and you get use to it. There are some restrictions on things like the number of fields that we could have as part of one content type of web page but again, Contentstack changed this. It would be nice if we could set and manage those limits ourselves.
What problems is the product solving and how is that benefiting you?
Contentstack has allowed us to generate and produce content at scale. We work with thousands of suppliers around the world and Contentstack makes it easy to gather fresh content from them all. Contentstack is also helping us breakdown inefficient processes that have always caused us problems. One example is the improvement between the Product and Marketing teams in adding new product to the website. Using workflows in Contentstack we have put clear processes in place between teams that has improved visibility of the teams in regards to where the next action lies.
Recommendations to others considering the product:
Take the effort to build a POC. Try to look beyond seeing Contentstack as a way to manage your website content and see it as a way to manage the entire digital experience on all touchpoints.


    Information Technology and Services

Easy to use, scalable, consistent.

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
It's very straightforward and flexible - makes development easy for our team.
What do you dislike about the product?
For our purposes, there aren't too many issues. It's a good solution for our needs.
What problems is the product solving and how is that benefiting you?
We are able to build flexible and efficient solutions for our site that has constant changes and updates. It makes it easy for us to keep moving forward without a lot of setup time.


    Brian J.

Contentstack is a great modern CMS

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
The Contentstack team is always innovating / adding helpful features. They are very open to feedback and feature requests.
What do you dislike about the product?
We sometimes run into challenges when changing the data structure of content types with many entries.
What problems is the product solving and how is that benefiting you?
Contentstack provides us with a flexible solution to manage our content. We have a variety of users who need to access and edit our content in a variety of ways including content authors, editors, developers and translators. The headless nature of Contentstack allows us to use APIs for our our automated tasks, while still providing a nice UI when needed.

Since Contentstack is cloud based we don't need to worry about managing infrastructure. We can trust that our data is safe and available.


    Financial Services

Fabolous product, flexible and great live customer support

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
The flexibility of customization makes integration seamless
What do you dislike about the product?
UI can be improved a bit for navigating the stacks but thats a "reaching" feedback
What problems is the product solving and how is that benefiting you?
Creating a seamless process in making site updates without having to update the codebase, as well as scheduling of updates.


    Shahaf A.

I'm an Engineering Manager who helped select and onboard Contentstack at Airbnb

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
Flexible schema definition (e.g. modular blocks). Customize publication stages. Webhooks to synchronize content in Contentstack with other services (e.g. translation, search index). Customizable/extensible UI for authors.
What do you dislike about the product?
The CDN cache-purge policy is "big hammer", not "surgical". There's a rate limit for content management API requests. There's been some confusion about the different kinds of API tokens and which functionality is supported by each.
What problems is the product solving and how is that benefiting you?
We migrated from a legacy in-house CMS to Contentstack, which sped up our overall SOA migration, and in the process gave our content authors a much friendlier interface. The new CMS is much easier to evolve than our old one. Contentstack is starting to be used by other teams at Airbnb.


    Simon H.

Everything we wanted from a headless CMS

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
The product is undergoing constant development and new features are generally very useful, the platform is always growing and improving and continues to provide everything we require.
What do you dislike about the product?
Performing very large operations spanning thousands of records can be quite slow due to the requirement to throttle API requests - a bulkified API would be a useful addition to the platform.
What problems is the product solving and how is that benefiting you?
It has been invaluable in supporting a company wide platforming - the ease of schema creation and data management has been hugely helpful during the project.


    Financial Services

The best CMS!

  • April 13, 2018
  • Review provided by G2

What do you like best about the product?
Contentstack has allowed us to be increasingly flexible and creative in our development efforts while at the same time significantly reducing the number of tickets in our backlog by enabling our stakeholders to manage their content. The audit logs and detailed user management allow us to monitor when changes are made as well as which user made the changes (awesome!).

The team at Contentstack is also fantastic. They are quick to help us resolve any issues we run into and are very attentive to our business needs.
What do you dislike about the product?
There is nothing about Contentstack that I do not like.
What problems is the product solving and how is that benefiting you?
We have significantly reduced our backlog by giving stakeholders the ability to own their content on our web properties.


    Derek U.

Content server

  • February 25, 2018
  • Review provided by G2

What do you like best about the product?
The well designed platform is adapted to any user, it provides with a way to manage my own content without using private web sites. In addition to this, I received with pleasure the easy way of integration with digital app, android and others mobile devices.
What do you dislike about the product?
I think that this platform fulfill with all the requirements but unfortunately the high level of cost make it difficult to access to all users.
What problems is the product solving and how is that benefiting you?
I have reached many clients with the creations of new content, it has served as one way connections with my business contacts.
Recommendations to others considering the product:
Yes, recommended.


    Marie L.

Contentstack enabled me to update my content quickly and easily for my wedding planning business.

  • February 21, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use. The ability to quickly produce blog new content, publish and preview.
What do you dislike about the product?
Contentstack was able to address all my needs for my website.
What problems is the product solving and how is that benefiting you?
I was using wordpress before and it was difficult to update my site because I had to code and I'm not a programmer.


    Tracey M.

Best content management

  • February 20, 2018
  • Review provided by G2

What do you like best about the product?
I really enjoy Contentstack because of its ease of use and ability to be super flexible. It integrates easily with my Salesforce, and allows me to collect the big data I need to know what is going on on my website.
What do you dislike about the product?
I've found nothing I dislike about Contentstack. The easy to understand dashboard, and ease of inputting new content make updating any of the pages easy.
What problems is the product solving and how is that benefiting you?
My sites hosta a global directory of anti violence organizations. With the help of Contentstack I am able to track which records are looked at, for how long, if there is a specific region getting more attention than others, and the ability to make new resources available on the website by only working in my Salesforce instance.
Recommendations to others considering the product:
If you want seamless control between desktop and mobile applications, this is what you wan to be using.