Contentstack Adaptive Digital Experience Platform

What do you like best about the product?

I love the user interface and how clean it looks. Very easy for someone dealing with a content management system for the first time to understand the various functions are.

What do you dislike about the product?

Sometimes formatting after publishing to authoring can get a bit fiddly.

What problems is the product solving and how is that benefiting you?

Content can be managed centrally and delivered consistently across all digital touchpoints, this ensures a consistent user experience.

What do you like best about the product?

The search function does an excellent job of finding exactly what I need.

What do you dislike about the product?

When I copy content from an external source, all the links and formatting are removed. This makes it inconvenient, as I have to manually reapply any formatting or add the links back in.

What problems is the product solving and how is that benefiting you?

Using the authoring mode to prepare articles and edit pages on our website makes it possible for us to submit content for approval.

What do you like best about the product?

The headless CMS and its ability to publish content instantly have been a real lifesaver for us. The UI and UX are both very intuitive and thoughtfully designed, making it easy for end users to navigate.

I especially appreciate how it organizes different elements such as pages, components, content, and popups into clear categories. Unlike other CMS platforms we've used, it doesn't lag, and our content team can publish with minimal technical expertise or programming knowledge. This flexibility also gives developers the freedom to create components for us as needed.

Its impressive how we can easily go to previous versions and since we are hospitality company, it is important for us to be always update the website with the updated content. This is where we use scheduling option which was not there in our old CMS.

It's impressive that the platform allows developers to work independently while still collaborating effectively with the content team. Developers can focus on building the front-end experience, while the content team can publish content at the same time.

Another advantage is that content serves as a central piece, which we can reuse across multiple components without duplication.

The availability of UAT, STG, and Prod environments is invaluable, allowing us to use the system for different purposes seamlessly.

Being cloud-native, the platform is capable of handling large-scale deployments and managing high traffic efficiently.

What do you dislike about the product?

At times, I find the pricing to be higher compared to other options available in the market.

Additionally, the platform seems to provide only a limited set of out-of-the-box features, particularly when it comes to advanced personalization and analytics reporting. To utilize these capabilities, third-party integrations are required, which might not be feasible for smaller companies.

For larger organizations, the process of submitting content for approval within Contentstack can be cumbersome, since the only method is to send a UAT or staging link for approval.

What problems is the product solving and how is that benefiting you?

For us, it is extremely helpful to be able to create different websites, each with its own brand guidelines, colors, and fonts. As a large hospitality chain with many signature and celebrity chef restaurants, each of which has its own unique branding, this flexibility is essential. All of our sites are managed within Contentstack CMS, which we find very easy to use.

Additionally, we have integrated our custom booking engine into the platform, and the UI/UX improvements are much better than what we experienced with our previous CMS. The overall speed is also quite impressive.

Its impressive how we can easily go to previous versions and since we are hospitality company, it is important for us to be always update the website with the updated content. This is where we use scheduling option which was not there in our old CMS.

What do you like best about the product?

As a CMS, it performs at impressive speed, making both content management and updates efficient. Changes are reflected on the live site almost instantly, which I find very convenient.

What do you dislike about the product?

Limits on extensions, custom fields, workflows, assets etc.

What problems is the product solving and how is that benefiting you?

As a headless CMS, it allows us to create content once and distribute it seamlessly to different channels—websites, apps, and even digital touchpoints like kiosks or screens—without duplicating effort. This centralized content structure saves time, reduces inconsistencies, and makes updates much faster.

The modular content modeling is also a big benefit. It gives both developers and content teams the flexibility to build structured components, which improves reusability and speeds up campaign launches.

For our team, the biggest advantage has been:

A clear separation between content creation and presentation, which gives marketing more autonomy while keeping development agile.

Easier collaboration between multiple stakeholders through workflows and role-based permissions.

Faster time-to-market for new pages or campaigns since we can update content without waiting for code deployments.

What do you like best about the product?

Contentstack is very versatile, user friendly and feature complete.

What do you dislike about the product?

As a developer, I believe the documentation could be better. This is also noticeable when using AI or customer support. Both use the documentation as main source of information. But due to the quality of the documentation, the quality of the answers leave room for improvement.

What problems is the product solving and how is that benefiting you?

Contenstack is a strong contender in the headless DXP space.