Contentstack Adaptive Digital Experience Platform
ContentstackExternal reviews
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User-Friendly Interface, Makes the life of writers easy
What do you like best about the product?
I use Contentstack for content writing practices, especially for writing company policies and creating user-friendly and customer support-friendly articles. It has definitely made my work easier by providing a structured format. I also appreciate that it saves information well, so I don't have to write everything from scratch and can refer to previously created sections easily. Contentstack has a very user-friendly interface.
What do you dislike about the product?
Technical glitches. Recently, I've noticed that it takes a lot of time to publish a particular article. It rolls back to the way it was and the changes are left behind.
What problems is the product solving and how is that benefiting you?
Contentstack makes my writing easier by providing a structured format. It lets me save and reuse information, avoiding repeated work. Its user-friendly interface is interesting, even for non-technical users. I can format different texts and embed data easily.
Organized Workflow, But Lacks Template Flexibility
What do you like best about the product?
What I like most about Contentstack is how organized everything is. I kinda like how I can edit specific blocks that are important to me instead of looking at everything at once and trying to navigate a much larger piece of information. The fact that it's now in smaller, more digestible blocks makes changing things a lot easier.
What do you dislike about the product?
It's been hard to create templates that work the way that we want them to work. It creates a little bit of extra time because we don't have these templates. We have engineers who work on it who haven't cracked the right way to create templates. So sometimes we have to start things from scratch instead of other solutions where we've been able to draft templates and build out these workflows faster.
What problems is the product solving and how is that benefiting you?
I use Contentstack to maintain order with checklists and processes that are editable, making it easier to navigate and change workflows for different situations.
Smooth, Collaborative Onboarding with Responsive Support
What do you like best about the product?
Onboarding with Contentstack has been super smooth and collaborative. Any feedback or emails we share are well received and acknowledged by both the customer support team and the customer success manager, which strengthens our trust.
What do you dislike about the product?
The UI changes aren’t always appealing, but there has been a lot of improvement in this area over the last two years. That said, running into limitations around locale count setup and the number of fields allowed in a content type is a bit concerning. Publishing heavy pages with multiple references sometimes slows the system
What problems is the product solving and how is that benefiting you?
We wanted to move from two legacy systems to a modern headless CMS and migrate a huge volume of data, but it wasn’t a simple “as-is” lift-and-shift. CS architects and support assisted us to navigate the process and work through the added complexities along the way.
Intuitive and Flexible Content Management
What do you like best about the product?
I use Contentstack for managing our webpage. It helps me to manage and deliver content in a flexible and scalable way. I really like the flexibility and ease of managing content. The intuitive interface makes it easy to create or edit content without needing a lot of technical know-how, which saves time. I also appreciate how quickly the content can be published. Overall, the initial setup was very easy, and it's a better tool to manage content compared to what we used before.
What do you dislike about the product?
Some customization options or workflows could be more intuitive
What problems is the product solving and how is that benefiting you?
I use Contentstack for managing and delivering content flexibly and scalably. Its intuitive interface makes editing easy, saving time, and the quick publishing feature is invaluable. It's a better tool with more options compared to what we used before.
Streamlined Experience with Powerful CMS
What do you like best about the product?
I'm a huge fan of Contentstack. I really appreciate its headless architecture and modular approach, which allows us to integrate existing products seamlessly. It enables us to have omnichannel marketing that we've never had before. I find the interface easy to work with, and the headless CMS is great. I love the simple core of Contentstack as a content database with great publishing capabilities. It allows non-engineers to publish content and marketers to keep the site up to date. Contentstack does this core function very well, and everything else is extra.
What do you dislike about the product?
There needs to be more work with AI, but I actually think that it works pretty well for an AI workflow as is.
What problems is the product solving and how is that benefiting you?
Contentstack's headless architecture lets us integrate our existing products seamlessly, supporting omnichannel marketing. It's an easy interface and creates automation tools, allowing non-engineers to publish content and keep sites updated efficiently.
Versatile, Lightning-Fast Publishing with Near-Instant Updates
What do you like best about the product?
It's versatile and very fast. I like that publication is almost instant
What do you dislike about the product?
Nothing really; maybe there should be a way to have a preview of the changes.
What problems is the product solving and how is that benefiting you?
As I mentioned, the publication times and customization. User can see the changes on live right away, without waiting times.
Flexible, Scalable Headless CMS with an Intuitive UI and Strong API Integrations
What do you like best about the product?
What I like best about Contentstack is its flexibility and scalability. The headless CMS approach makes it easy to manage content across multiple channels, while the user interface is intuitive and efficient for both developers and content editors. I also appreciate the strong API support and integrations, which make it easy to fit into modern workflows.
What do you dislike about the product?
One downside of Contentstack is that it can have a bit of a learning curve, especially for new users unfamiliar with headless CMS platforms. Some parts of the interface and workflows could be more intuitive. Additionally, pricing can be a concern for smaller teams, and certain advanced features may require more technical knowledge to fully utilize.
What problems is the product solving and how is that benefiting you?
Contentstack solves the problem of managing and delivering content across multiple platforms from a single source. By using a headless CMS approach, it separates content from presentation, which gives us more flexibility in how and where we publish. This benefits us by improving efficiency, enabling faster updates, and allowing our team to scale content operations without being tied to a specific frontend or technology stack.
Streamlined Marketing, User-Friendly Platform
What do you like best about the product?
I appreciate that Contentstack is quick, user-friendly, and efficient. It has a harmonized approach that allows us to manage all markets in scope on one platform, saving time and providing a structured, all-in-one place that is easy to use. This is especially valuable for maintaining our local websites during new product launches and promotions, as all our marketing communications are published there.
What do you dislike about the product?
There are minor things which might be improved but nothing significantly at the moment.
What problems is the product solving and how is that benefiting you?
Contentstack is quick, user-friendly, and efficient, saving time with its all-in-one, structured approach for managing markets in one platform.
Safe Publishing Workflow with a Friendly, Reliable Interface
What do you like best about the product?
I like that even if I make a change, it does not become live instantly, so in case of any accidents I can always revert and only once I am sure, then I publish and THEN the change is instant. Also, it is an extremely friendly interface and it almost never glitches.
What do you dislike about the product?
Sometimes it's connection with other platforms glitches (we had an issue with brightcove recently and that took a while to be fixed) & the storage could be bigger (we had to change image format for all images to accomodate it)
What problems is the product solving and how is that benefiting you?
Fast publishing (no need for synchronisation, I just publish and all is good to go), if I need an asset link for html, I can just upload any size file and I will get a link - no need to choose a specific type of asset/image.
Clear and Quick for Fixes, but Needs Better Preview and Training Support
What do you like best about the product?
I like that it's clear, simple and quick to use. If I have to make a quick fix, it takes me seconds.
What do you dislike about the product?
That I can't have a preview of what I'm doing, it can become a bit messy when I work with many section of the website. I also did not get a great training on it and I feel that the company could support more with that.
What problems is the product solving and how is that benefiting you?
It makes fixing issues quite easy and quick. The integration with brightcove is great as it's super quick
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