Flexible content workflows have transformed how our team updates seasonal messaging in real time
What is our primary use case?
Our main use case for Contentstack is to run all composable media for our site. It serves as our main CMS and works in partnership with our headless UI solution. The editable messaging is run through Contentstack to show up on our site.
A key component of our business is updated messaging to keep up with seasonal and marketing trends, and we needed a solution that allows for quick ad hoc, but still controlled content updates that we couldn't get a large amount of the team to use. Contentstack has been incredibly helpful for us to ensure our site is always changing and updated.
What is most valuable?
Overall, we have used Contentstack to great effect as our headless CMS. We have it connected to our custom UI, and it allows us to update basically in real time with updates reflecting on the site within seconds.
The best features Contentstack offers are extremely flexible to our needs, meets all our use cases, easy to use, and the UI is very intuitive. It is easy for the whole team to manage content, and support is helpful and responsive.
The flexibility and intuitive UI of Contentstack help meet all our use cases in our organization. The UI is very intuitive and user-friendly, making it very easy to use, even for new users who find it very easy to navigate.
Additionally, Contentstack has continuous product improvement and enables us to build and architect content through the use of their easy-to-use software and user interface.
Contentstack has positively impacted our organization by saving time deploying content and allowing our team members to manage content, thereby getting time to market faster.
Precisely, we have been able to save 30 to 45 percent of our time. Also, having a rich partner network has improved the speed to adopt new functionality. The administration application is very user-friendly and does not require a lot of ramp-up for users, which has also decreased the time it takes to get content deployed.
What needs improvement?
To improve Contentstack, training and examples should be enhanced, and updating SDKs to reflect technology changes would be beneficial.
I would highly appreciate additional analytics offering via the API as a needed improvement.
For how long have I used the solution?
I have been working in my current field for the past six years.
What do I think about the stability of the solution?
According to my experience, I have not experienced any lagging or downtime, so Contentstack is very stable.
What do I think about the scalability of the solution?
Contentstack's scalability is highly efficient, as it handles my organization's growth well.
How are customer service and support?
The customer support is very responsive and helpful. I would rate customer support a 9 out of 10.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Contentstack, we used Contentful and Storyblok.
We switched from Contentful and Storyblok to Contentstack because when we needed to move to headless, we took a look and tested some of the offerings available for headless CMS. Many do have similar features and services, and so for us, it came down to how Contentstack built a business relationship and service around their clients. We were given great support from day one and still have excellent support up to now. They helped advise on some of the integrations we needed to perform our business objectives, and most of all, their pricing was very competitive and straightforward.
How was the initial setup?
We are able to prepare for large campaigns within a few days, which can be rolled out within a few clicks. This was previously never possible before we moved to Contentstack. We now have the tools and ability to architect in a way to take advantage of the sale and drive traffic.
What about the implementation team?
We switched from Contentful and Storyblok to Contentstack because when we needed to move to headless, we took a look and tested some of the offerings available for headless CMS. Many do have similar features and services, and so for us, it came down to how Contentstack built a business relationship and service around their clients. We were given great support from day one and still have excellent support up to now. They helped advise on some of the integrations we needed to perform our business objectives, and most of all, their pricing was very competitive and straightforward.
What was our ROI?
We have been able to save 30 to 45 percent of our time. Also, having a rich partner network has improved the speed to adopt new functionality. The administration application is very user-friendly and does not require a lot of ramp-up for users, which has also decreased the time it takes to get content deployed.
What's my experience with pricing, setup cost, and licensing?
According to my experience, the pricing, setup cost, and licensing for Contentstack are very competitive and affordable.
Which other solutions did I evaluate?
Before choosing Contentstack, I evaluated other options including Prismic and Sanity.
What other advice do I have?
Contentstack gives the user the ability to architect complex websites with simplicity. If you are building an e-commerce website with multiple regions and languages, Contentstack gives you the ability to migrate to their applications.
Contentstack is a great tool. The service helped us stay on track with our headless launch and deliver on time. We are beyond happy with the service provided and still being provided.
Contentstack is deployed in our organization using a hybrid cloud. I would rate this review a 9 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Content teams have gained control to deliver omnichannel marketing content efficiently
What is our primary use case?
My main use case for Contentstack is to deliver content to our logged in and non-logged in channels, mobile, and web, mainly to deliver marketing content and product descriptions. We have entire sites where all the content has been decoupled from the front end, and we store it all in the CMS as a headless solution. We also transferred all our FAQs content to Contentstack so our business and content team can update it much more easily.
Contentstack serves as our headless CMS platform, and we also use it for our e-commerce sites.
What is most valuable?
The best features Contentstack offers are easy customization, a flexible platform, great support from a customer success manager, and an extensive app marketplace. Additionally, content update, content omnichannel delivery, content modeling, and an intuitive interface that is very easy to use stand out.
The flexibility and app marketplace of Contentstack help a lot in communicating with our customers, allowing the business team to create and change content according to market strategy.
Contentstack has positively impacted my organization because since we started using this tool, we have seen improved website response time by 50 percent. There is a great cost benefit, and Contentstack allows us to tell marketing stories effectively and efficiently. Contentstack APIs have allowed us to connect many other business critical apps easily.
The impact on my marketing stories and efficiency is notable; I can execute campaigns very easily and we were able to reach out to many customers easily.
What needs improvement?
Contentstack can be improved in localization because translation management within the system is difficult and mostly manual.
Regarding needed improvements, I would add that license control is also a concern.
For how long have I used the solution?
I have been using Contentstack for the past five years.
What do I think about the stability of the solution?
Contentstack is very stable according to my experience, as I have not experienced any downtime or lagging.
What do I think about the scalability of the solution?
Contentstack's scalability for my organization is very good; it can grow with our entire organizational needs.
How are customer service and support?
Customer support from Contentstack is very proactive and responsive 24/7.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before Contentstack, I previously used Contentful.
The main reason I switched from Contentful to Contentstack is that Contentstack has better international hosting support than Contentful. We found the presales and sales support people were much more responsive than with Contentful.
What was our ROI?
I have seen a return on investment because we save time deploying content, which allows more members of our team to manage content and get to market more quickly, removing technical dependencies, and making it very easy to make changes to the site.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that licensing should be controlled, but the price is cost-effective and affordable.
Which other solutions did I evaluate?
Before choosing Contentstack, I evaluated other options such as
Sitecore Experience Manager.
What other advice do I have?
A quick specific example of how I have used Contentstack for one of my channels or campaigns is that I strongly recommend this tool for sites and applications that need content that changes and is published frequently, such as product description pages, blogs, FAQ pages, and stories. With Contentstack, we are able to leave all creation and alteration of content to the business team, demanding less from the technology team. Contentstack has helped a lot in communicating with our customers, allowing our business team to create and change content according to market strategy.
Contentstack gives us the ability to architect complex websites with simplicity and migrate to a headless application very quickly without content limitations.
My advice for others looking into using Contentstack is based on my experience; Contentstack delivered on all of their promises from both a service, technology, and account standpoint. The responsiveness did not decline after we became customers. I gave this review a rating of 9 out of 10.
Fast, Flexible Headless CMS with an Intuitive Experience
What do you like best about the product?
Very flexible headless CMS solution that works fast, is pretty intuïtive in use and provides high website speeds
What do you dislike about the product?
You need some CMS experience to be able to manage this CMS tool, cause it works very different from other solutions with WYSIWYG editors. This one doesn't contain this solution out of the box.
What problems is the product solving and how is that benefiting you?
Helping to create a fast website with easy and flexible content management
Straightforward and Beginner-Friendly Experience
What do you like best about the product?
It's pretty straightforward. Easy for new learners
What do you dislike about the product?
I think sometimes publishing is delayed. It can be slow at times
What problems is the product solving and how is that benefiting you?
Just webstack organization. I have never used before but it's been great for the company I work for
Efficient Multi-Site Management with Instant Updates
What do you like best about the product?
I used Contentstack as a headless CMS tool for a project. With ContentStack, it is quite easy to manage three different sites from a single stack, which is very helpful. I appreciate how quick and simple it is to see changes in ContentStack reflected in the UI without needing to publish the page. The different content type options are great, helping to create content types that can be used across different pages. I also found the initial setup straightforward, especially when using the Settings option to get different keys and values.
What do you dislike about the product?
Sometimes the Live Preview is a bit slow to respond to the changes. If it could be improved to load a bit earlier, that would be great.
What problems is the product solving and how is that benefiting you?
I use ContentStack to manage three different sites easily from a single stack. It quickly shows changes without needing to publish pages. The content type option lets me create content for different pages.
Easy to Navigate, Consistently Improved CMS
What do you like best about the product?
I like that Contentstack is easy to navigate and I'm impressed that it's constantly improving. I really value its flexibility and how easy it is to use. The initial setup was very easy, which was a huge plus. Everything we struggled with has been fixed and improved over time, and everything works great now. My team keeps saying that Contentstack is a lot better compared to what they used before.
What do you dislike about the product?
Nothing honestly.
What problems is the product solving and how is that benefiting you?
Contentstack helps us fully manage our website. It's easy to navigate and constantly improving.
Contentstack Makes Scheduling, Editing, and Previewing Content Effortless
What do you like best about the product?
I like that Contentstack makes it easy to upload and schedule website content. I believe this helps for efficiency and planning, and I especially love the ability to edit entries and even preview posts to ensure that they match the vision I have set out. I also appreciate that the upload turnaround time is immediate, making integration with our live site extremely easy.
What do you dislike about the product?
The only issue I have with Contentstack is the large number of windows I have to open when editing different portions of an entry.
What problems is the product solving and how is that benefiting you?
Scheduling posts in advance creates efficiency and allows me to focus on other aspects of my role.
Great Scheduling, But In-App Preview Needs Improvement
What do you like best about the product?
Love that I can schedule content changes in advance
What do you dislike about the product?
Difficult to see a preview of what the changes will look like before publishing
What problems is the product solving and how is that benefiting you?
Scheduling website content changes
User-friendly CMS with reusable elements, but decentralised localisation needs efficiency
What do you like best about the product?
Contentstack, in itself, is a user-friendly CMS with a clear, logical approach to inheritance and reusable elements.
What do you dislike about the product?
How can Contentstack contribute and create efficiency when using it from a decentralised point of view. When you localise everything. And the ability to adapt more to AI needs.
What problems is the product solving and how is that benefiting you?
How to create localised content, and create product pages and non-product pages
Solid Support, Steep Learning Curve
What do you like best about the product?
I use Contentstack as a CMS for our website and especially appreciate the good support. When we had an issue with easily copying content including translations, Contentstack added a feature within a few months that makes this possible. We also received help to work together on a workaround.
What do you dislike about the product?
I find the learning curve for Contentstack high for both developers and content editors. Editors are used to WYSIWYG experiences. Contentstack doesn't really help with this because it is a headless CMS. Previews and visual builder are configurable, but they don't work seamlessly. The lack of good direct feedback in the editor means that you often have to publish and check how the content behaves on the site. The initial setup was fine, but unfortunately, Google Cloud Platform was not available in Europe at the time of installation.
What problems is the product solving and how is that benefiting you?
Contentstack allows us to build our own front-end based on our design system, which is advantageous when working with multiple languages and editors. It offers the ability to create sections that can be added by anyone, without technical knowledge.
