Contentstack Adaptive Digital Experience Platform
ContentstackReviews from AWS customer
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Dynamic Content Made Easy, But Learning Curve for Updates
What do you like best about the product?
I appreciate Contentstack for its ability to facilitate the creation of dynamic content, which is crucial for managing and publishing deals efficiently. I also find the padflow design aspect of Contentstack particularly beneficial as it helps organize collections very well, streamlining my workflow and making the content management process more structured and intuitive.
What do you dislike about the product?
The search feature is a little wonky, which can make finding content more difficult than it should be. Additionally, the frequent updates require me to relearn things or adjust to new interfaces, which can be a bit disruptive to my workflow. The initial setup of Contentstack was also quite tricky, as we had to find ways to mirror the CMS for our specific needs, which took considerable effort.
What problems is the product solving and how is that benefiting you?
I use Contentstack to create dynamic content and effectively organize collections, enhancing our publishing process.
Empowers Agile, Multi-Channel Content Management
What do you like best about the product?
Contentstack is a headless CMS that excels at managing and delivering content across multiple channels—websites, apps, email platforms, and more—from a single central hub. It allows teams to create reusable content blocks, collaborate efficiently, and update or launch campaigns quickly without relying heavily on developers. Its API-driven architecture makes it flexible and scalable, supporting complex enterprise projects with multiple brands and locales, while easily integrating with other tools like CRM, analytics, and e-commerce platforms. In short, Contentstack enables fast, agile, and consistent content delivery across any digital channel.
What do you dislike about the product?
While Contentstack offers powerful flexibility and scalability, it does have some drawbacks. The platform can be costly for small businesses, and its headless structure may pose a learning curve for non-technical users. Initial setup and custom integrations often require developer support, and unlike traditional CMSs, it provides limited built-in templates, meaning front-end layouts usually need to be built from scratch. For simpler projects, Contentstack can feel overly complex, and some advanced marketing features may require additional third-party tools.
What problems is the product solving and how is that benefiting you?
Contentstack resolves the prolonged website building and the reusability of the blocks. It helps to have a real-time update on the website contents vs other vendor.
Clean interface and easy to use. Highly recommended
What do you like best about the product?
I love the user interface and how clean it looks. Very easy for someone dealing with a content management system for the first time to understand the various functions are.
What do you dislike about the product?
Sometimes formatting after publishing to authoring can get a bit fiddly.
What problems is the product solving and how is that benefiting you?
Content can be managed centrally and delivered consistently across all digital touchpoints, this ensures a consistent user experience.
Great Search, but Copy-Paste Formatting Needs Improvement
What do you like best about the product?
The search function does an excellent job of finding exactly what I need.
What do you dislike about the product?
When I copy content from an external source, all the links and formatting are removed. This makes it inconvenient, as I have to manually reapply any formatting or add the links back in.
What problems is the product solving and how is that benefiting you?
Using the authoring mode to prepare articles and edit pages on our website makes it possible for us to submit content for approval.
Intuitive Headless CMS with Powerful Collaboration and Scalability
What do you like best about the product?
The headless CMS and its ability to publish content instantly have been a real lifesaver for us. The UI and UX are both very intuitive and thoughtfully designed, making it easy for end users to navigate.
I especially appreciate how it organizes different elements such as pages, components, content, and popups into clear categories. Unlike other CMS platforms we've used, it doesn't lag, and our content team can publish with minimal technical expertise or programming knowledge. This flexibility also gives developers the freedom to create components for us as needed.
Its impressive how we can easily go to previous versions and since we are hospitality company, it is important for us to be always update the website with the updated content. This is where we use scheduling option which was not there in our old CMS.
It's impressive that the platform allows developers to work independently while still collaborating effectively with the content team. Developers can focus on building the front-end experience, while the content team can publish content at the same time.
Another advantage is that content serves as a central piece, which we can reuse across multiple components without duplication.
The availability of UAT, STG, and Prod environments is invaluable, allowing us to use the system for different purposes seamlessly.
Being cloud-native, the platform is capable of handling large-scale deployments and managing high traffic efficiently.
I especially appreciate how it organizes different elements such as pages, components, content, and popups into clear categories. Unlike other CMS platforms we've used, it doesn't lag, and our content team can publish with minimal technical expertise or programming knowledge. This flexibility also gives developers the freedom to create components for us as needed.
Its impressive how we can easily go to previous versions and since we are hospitality company, it is important for us to be always update the website with the updated content. This is where we use scheduling option which was not there in our old CMS.
It's impressive that the platform allows developers to work independently while still collaborating effectively with the content team. Developers can focus on building the front-end experience, while the content team can publish content at the same time.
Another advantage is that content serves as a central piece, which we can reuse across multiple components without duplication.
The availability of UAT, STG, and Prod environments is invaluable, allowing us to use the system for different purposes seamlessly.
Being cloud-native, the platform is capable of handling large-scale deployments and managing high traffic efficiently.
What do you dislike about the product?
At times, I find the pricing to be higher compared to other options available in the market.
Additionally, the platform seems to provide only a limited set of out-of-the-box features, particularly when it comes to advanced personalization and analytics reporting. To utilize these capabilities, third-party integrations are required, which might not be feasible for smaller companies.
For larger organizations, the process of submitting content for approval within Contentstack can be cumbersome, since the only method is to send a UAT or staging link for approval.
Additionally, the platform seems to provide only a limited set of out-of-the-box features, particularly when it comes to advanced personalization and analytics reporting. To utilize these capabilities, third-party integrations are required, which might not be feasible for smaller companies.
For larger organizations, the process of submitting content for approval within Contentstack can be cumbersome, since the only method is to send a UAT or staging link for approval.
What problems is the product solving and how is that benefiting you?
For us, it is extremely helpful to be able to create different websites, each with its own brand guidelines, colors, and fonts. As a large hospitality chain with many signature and celebrity chef restaurants, each of which has its own unique branding, this flexibility is essential. All of our sites are managed within Contentstack CMS, which we find very easy to use.
Additionally, we have integrated our custom booking engine into the platform, and the UI/UX improvements are much better than what we experienced with our previous CMS. The overall speed is also quite impressive.
Its impressive how we can easily go to previous versions and since we are hospitality company, it is important for us to be always update the website with the updated content. This is where we use scheduling option which was not there in our old CMS.
Additionally, we have integrated our custom booking engine into the platform, and the UI/UX improvements are much better than what we experienced with our previous CMS. The overall speed is also quite impressive.
Its impressive how we can easily go to previous versions and since we are hospitality company, it is important for us to be always update the website with the updated content. This is where we use scheduling option which was not there in our old CMS.
Contentstack: Where Flexibility Meets Complexity
What do you like best about the product?
As a CMS, it performs at impressive speed, making both content management and updates efficient. Changes are reflected on the live site almost instantly, which I find very convenient.
What do you dislike about the product?
Limits on extensions, custom fields, workflows, assets etc.
What problems is the product solving and how is that benefiting you?
As a headless CMS, it allows us to create content once and distribute it seamlessly to different channels—websites, apps, and even digital touchpoints like kiosks or screens—without duplicating effort. This centralized content structure saves time, reduces inconsistencies, and makes updates much faster.
The modular content modeling is also a big benefit. It gives both developers and content teams the flexibility to build structured components, which improves reusability and speeds up campaign launches.
For our team, the biggest advantage has been:
A clear separation between content creation and presentation, which gives marketing more autonomy while keeping development agile.
Easier collaboration between multiple stakeholders through workflows and role-based permissions.
Faster time-to-market for new pages or campaigns since we can update content without waiting for code deployments.
The modular content modeling is also a big benefit. It gives both developers and content teams the flexibility to build structured components, which improves reusability and speeds up campaign launches.
For our team, the biggest advantage has been:
A clear separation between content creation and presentation, which gives marketing more autonomy while keeping development agile.
Easier collaboration between multiple stakeholders through workflows and role-based permissions.
Faster time-to-market for new pages or campaigns since we can update content without waiting for code deployments.
Contentstack: Versatile and Feature-Complete Platform
What do you like best about the product?
Contentstack is very versatile, user friendly and feature complete.
What do you dislike about the product?
As a developer, I believe the documentation could be better. This is also noticeable when using AI or customer support. Both use the documentation as main source of information. But due to the quality of the documentation, the quality of the answers leave room for improvement.
What problems is the product solving and how is that benefiting you?
Contenstack is a strong contender in the headless DXP space.
Perfect work, nothing to improve
What do you like best about the product?
I like the way of working so perfect.
What do you dislike about the product?
There is nothing I don't like, because they have everything I need.
What problems is the product solving and how is that benefiting you?
The real-time content update, the CMS standardization, the content visualization
Facilitate Content Management with Quick Support
What do you like best about the product?
I like Contentstack for its simplicity in content management, which solves many problems we had with controls and publications. The tool also brings useful updates like versioning, which is a significant advancement. The speed of support is another extremely positive point, with almost instantaneous feedback.
What do you dislike about the product?
I think the content references can be improved. They have been quite challenging, especially when it comes to searching for content at various levels. The number of references in the page content types can reach a limit that returns unexpected errors for users. The limitations in the reference fields are something I would like to see improved, especially for large-scale projects.
What problems is the product solving and how is that benefiting you?
Contentstack simplifies content management and publishing, solving old problems and improving control, benefiting my team with its features.
User-Friendly UI but Slow Publishing and Notifications in Contentstack
What do you like best about the product?
It was easy to get a hang of Contentstack. Its UI is easy to navigate.
What do you dislike about the product?
When publishing an article or changing something within a published article, it takes multiple minutes for the article to uploaded or for the changes to come through. This is way too long in the journalistic business. Also, sending a push notification takes way too long.
What problems is the product solving and how is that benefiting you?
Since using Contentstack, our articles are way better visible in for example Google Discover.
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